Dell XPS 14 :: Keyboard Not Working Consistently
May 21, 2014
I'm having a odd problem with my Dell XPS keyboard. Some of my keyboard keys stops working all of a sudden. And after hitting the keys for some time they will start working. It is always the a, s ,d ,f ,h, j, k, l, letters that dont work.It comes and goes. There are times when it works for a few days and other times where it doesnt work at all? Im running Windows 8.1 and have tried to update the dell drivers but nothing seems to work.
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Mar 7, 2015
I recently purchased an Acer Switch 11. I noticed that I wasn't able to adjust the display contrast, using the left/right arrows and "FN" key. Through a chat session, an Acer technician recommended that I reinstall the Intel VGA Driver through Acer Recovery Management. I followed his instruction, and it worked. However, later I noticed that I could not longer adjust the contrast. I could see the indicator move up and down in the upper left-hand corner of the screen, but the contrast wouldn't changed. I once again reinstalled the Intel VGA Driver, and it corrected the problem.
After re-installing the driver a second time, I decided I would leave the tablet plugged into the keyboard. Every fifteen minutes or so, I would unplug the display to see if the contrast changed. Based on my settings, it did change as desired. I did this for several hours. Later, I decided to remove the display from the keyboard. Initially, I was still able to adjust the contrast. However, after 10 minutes or so, I no longer could make adjustments. At that point, I placed the display back into the keyboard dock. I tried to see if it being locked into the keyboard was required in order to make contrast changes. It still didn't work. I then reinstalled the Intel VGA Driver and corrected the problem. I have kept it plugged into the keyboard, and I can still make adjustments.
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Nov 13, 2014
My Inspiron 15 3521 just started with the boot problems and beeping. It is not consistent in when it will boot up. If it doesn't boot up, which is most of the time, it will beep. One single beep about every 2 seconds with a black screen, until I power it off. I have run hardware diagnostics and it passed. I have refreshed my pc, didn't work.
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Dec 3, 2012
Essentially the issue is that the cpu temperature starts at 50C and rises consistently to around 79C on IDLE. GPU is around 55-60. This continues until eventually the computer shuts off for safety reasons. Needless to say, no strenuous activities can happen on this computer. (games, etc.)
Things I've done:
-Updated the chipset, both video drivers (nvidia and intel), and the bios
-Opened up the entire thing and cleaned out the fan and any other areas that had dust (which was little).
-Removed the original thermal compound and reapplied a fresh and appropriate layer to the GPU AND CPU
Specs:
Windows 7 Professional, ACPI x64-based PC
Intel Core i7-2630QM CPU @ 2.00 GHz
Intel HD Graphics 3000
NVIDIA GeFore GT 525M
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Apr 15, 2009
in the last week or so I have been getting Spinning beach ball of death just doing stuff like web browsing, word processing, etc. They will last aboot 10 seconds or so. And now today My external monitor will dim and come back consistently on certain web pages. It seems to change depending on where my mouse is on the page.
I have lots of hard drive space left and Plenty of RAM.
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Dec 25, 2009
I have a timeline 4810T which has worked lovely since September, but now I have a weird problem with it: The keyboard won't work until the operating system is loaded. I can't access the bios (press the F2 key but nothing happens), neither select my OS on the Grub menu as the arrow keys doesn't work, all I can do is wait for the 10 seconds timer, then Ubuntu launches, then I can login without problems and all the keys work perfectly.
To give more details, maybe some keys do actually work before the os boot, because when I'm on the grub menu, some keys manage to stop the timer, but unfortunately I can't change the OS or accept the selection, then I have to reboot and wait for the timer to go back to 0 for itself and ubuntu loads.
I'm running the newest BIOS, updated some days ago but didn't had the problem since today.
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Jun 10, 2013
Whenever I do a gesture from the side after not touching the screen for more than 4 seconds, it doesn't work. It instead registers it as a swipe on the screen near the edge. This is very annoying. It happens constantly.
I suspect this may be the result of a power-saving feature. Maybe the touch-screen turns off after a few seconds and needs to be awoken by tapping it before swiping in from the side. If this is the case, then please up the timer from 3 or 4 seconds to more like 30 or 60. This ruins the smooth flow of Windows 8, if I'm watching a video full-screen in IE and it registers taps of the screen as a pause command, I can't open up the start menu or dock the app to the side without first pausing the video.
Do I need to update drivers? Any update that I'm missing, but I didn't even see an appropriate driver on the driver page. None of them said anything about touch-screen.
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Feb 14, 2014
I just got a new Thinkpad 540p but it can't consistently connect to my home wireless network. Since a day of getting it, it was able to connect on 3 separate occasions. One being the one during the initial set up which was fine. But after that it will resort to a limited access state after a few minutes as well as with the other instances that I was able to connect. The same thing happens if I try to restart it right away after connecting. It goes to limited access. If I disconnect and try to reconnect, it won't allow me to. It prompts me to a troubleshooting step which did not work at all. I've been trying all day and night to look up solutions but with no clear one ....
This one runs on Windows 7 btw.... The wireless adapter is just a 2x2 11b/g/n wireless lan m.2 adapter... updated drivers and everything. Also, none of our other devices such as mobile phones and an HP desktop have problems connecting.
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Nov 26, 2014
Have 19 month Dell XPS 13 but all of a sudden certain keys stopped working.
Arrow keys: Right, Left, Down
TAB key: works inside this email, but not while WEB surfing.
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Apr 27, 2010
I tried to turn it on again by pressing Fn + right arrow key on my keyboard to turn it on but the lights on my touchpad light up as well as caps lock when I turn it on but not the rest.
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Apr 7, 2013
i bought a i3 n5110 laptop in 2011 and now it is not working.i checked it with an external keyboard and it's working.
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Dec 20, 2014
my dell inspiron n5010 keyboard key(g and h) not working living on osk price of new laptop internal keyboard???
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Jan 31, 2013
To start off, i have a dell xps m1530. i just recently (a week ago) installed windows 8 on it and it was working perfectly fine until about a day ago. My touchpad suddenly started typing symbols when i moved my finger around on it and then all together it just quit working including the buttons.
I later discovered that if i were to press the caps lock key my whole keyboard would quit working until i restarted my computer. I've tried reinstalling all different kinds of alps drivers for my touchpad including the one i had before the windows 8 switch, which was supposedly compatible with windows 8, and still have got nothing to work or change.
Under the device manager my touchpad still shows up but has a "code 24" under the description of it which means something isnt working properly, not plugged in or the drivers are nonexistant. I am so lost now and dont know how to get my touchpad working again or why my keyboard quits working when i hit caps lock (which doesnt actually turn on the caps lock anymore).
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Mar 8, 2013
i m using Inspiron 15R SE 7520..when i tried to on the backlight its not working...i tried with fn+f6 nd still its nt working...what hsould i do to make it work?
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Feb 8, 2013
Or is there a button I can press to turn it off/on? It was one of the main reasons I purchased it.
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Jan 8, 2015
Just got my Inspiron 5748. Requested a backlit keyboard. Didn't get one even though i was told i had to buy the 17" in order to get the backlit keyboard. I also requested Microsoft Word which is not installed. I guess that i have to download the software from the internet which i do not have access to on a regular basis.
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Feb 11, 2013
3 keys are not working for some reason on my keyboard they just stopped by themselves...
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Feb 18, 2013
My backlit keboard not working , I tried fn+F6 nothing happened .the button(caps lock) backlit working correctly
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Apr 12, 2013
Keyboard backlit stopped working (it used to work earlier). In BIOS the keyboard is now defined as a nonbacklight (BIOS was updated by L521XA13W.exe from dell.com/support/drivers), not sure how it was defined while working...
I've looked for a solution at community.dell.com/support-forums: - pressing Fn+F6 doesn't switch it on,- launching BacklitKB.exe from QuickSet says the backlight is on but it's not (I can adjust brightness, timing, turn it off/on but it still won't work),- reinstalling the QuickSet doesn't work,- Windows Mobility Center lists the backlit keyboard, but doesn't bring it on;- putting it to sleep and waking it up also doesn't work as well as restarting it.
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Nov 4, 2014
Original Win 8 Pro, then updated to 8.1 Pro, the back lit keyboard works OK. However since I refreshed the system due to the hangs up problem at start up, the back lit key board stops working. Re-updated the OS back to 8.1 Pro again still not solve the issue.Does the backlit key board need special driver ? The device manager shows the keyboard as standard PS2
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Jan 22, 2013
my back light keyboard on my xps L502x is not working.
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Feb 25, 2014
Apart from the general advice of 'press the backlit keyboard key' what might be stopping my keyboard backlight from working.
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Nov 21, 2014
My keyboard suddenly stopped working after waking my computer up from sleep. The on screen and touch keyboard still function normally as well as the mouse touch pad built into the laptop, but the physical keyboard does not. The LED for the CAPS LOCK button wont even light up when pressed. The keyboard back lights however do turn on and off when the computer is powered on or flipped between tablet and laptop mode.
I have tried restarting the computer on several occasions as well as doing a complete shut down. I have updated all drivers and even uninstalled all of my keyboard drivers to no effect. I have tried running a diagnostic, but I either get an error that says the diagnostic could not run or that no data has been collected by the testing. All other scans of my computer show no issues.
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Feb 9, 2013
I have a Dell Inspiron 1545 and the 98% ofthe keyboard has stopped working. I turned it on and tried to log on but nothing. I tried restarting it, taking out the battery and even cleaning the keyboard still nothing.
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Nov 17, 2012
I bought Dell Inspiron 15R SE (7520) like a week back. The laptop is just fantastic and it's working pretty well as intened. Today i just found out that this laptop has a KEYBOARD BACKLIGHT. I turned it on from the Windows Mobility Center, but it's not working at all, do i need to install any drivers for it? I work mostly during night time and a backlight would really good...
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Aug 10, 2014
Rest of keyboard working fine, No spills, cleaning doesn't work. HP Pavilion dv7 no longer in warranty.
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Aug 6, 2010
I bought a Dell inspiron 1545 just about an year ago.It was working smoothly till now.A few days back I installed windows 7 and the eject button on the keyboard started having problems.At times it wont work , a reboot might solve it , but the problem keeps on show up again..The eject button on the tray is working perfectly !
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Feb 4, 2015
so this precision was originally a non baclit keyboard and recently replaced it with a backlit and the right arrow key does not work. I have checked every ribbon on this keyboard and everything is snug. I am running windows 8.1. Am I missing something here. Is it a hardware or software issue i need to look into?
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Mar 31, 2013
My Dell Inspiron N5010 keyboard is not working properly. The keys from numpad not working. And sometimes left arrow too. If I press some key of them is appearing random letters or numbers. Sometimes they change my volume, brightness, and touchpad /enable-disable./ My OS is Windows 7. I have tried Ubuntu 12.04, but and there is similarly.
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Oct 29, 2013
my brand new XPS 2720 has this problem! My company bought 5 or 6 XPS 2720 for the senior management staff, I noticed that problem too, you touch the eject light at the right bottom corner on monitor, nothing happened; you use the button on keyboard nothing happened?
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