Dell XPS 1640 :: Screen Went Red
Feb 25, 2013
the screen on this laptop decided to go Red ... I connected the laptop to an external monitor and the image on the external monitor is fine..So, I'm assuming the screen is bad. I've been looking for a complete assembly (screen/outer shell) to drop in ...
Question, if I currently have a screen with resolution of 1366 x 768 ( HD ) ... I can purchase and install a Full HD display with 1920x1080p resolution and it work fine...I may just have to update a driver? Was thinking of Dell part number P8YVW
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Aug 19, 2009
clarify me on the available screen choices for the 1640.
There seem to be:
1) Edge to Edge High Definition 720p LED Display w/ TrueLife (1366x768)
2) Edge-to-Edge HD+ Widescreen WLED LCD (1600x900)
3) Edge-to-Edge FHD Widescreen WLED LCD (1920x1080)
4) Edge-to-Edge FullHD Widescreen RGBLED LCD (1920x1080)
However, the WLED LCD versions (1600x900 and 1920x1080) seem to be not 16" in size but rather just 15.6", while the 720p LED Display w/ TrueLife and RGBLED LCD (1366x768 and 1920x1080 respectively) are 16" in size. Is this correct? If so:
- Why are some of these screen smaller than the others?
- Are the quality of the screens 1,2 and 3 all the same execept for the 4th, the RGBLED version?
- Some people review that the RGBLED LCD is phenomenal, while others state that has inferior contrast ratio than the regular WLED models?
Where are we in all of this and why is Dell making these choices so complacated as far as names, screen sizes and features?...
I personally went to a Dell retailer and saw a model featuring the Edge to Edge High Definition 720p LED Display w/ TrueLife (1366x768), which I assume is a WLED model though its not stated as such. I have to say, albeit the low resolution, image quality, color depth, contrast ratio and viewing angles are among the best Ive seen on any display currently on the market.
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Feb 15, 2010
I am planning to get a new laptop within the next few weeks. My main purpose of use with the new laptop is Photography, so Image quality is paramount!!! I have been browsing through this forum and researched with good reviews about the dell studio 16 rgb led screen. Now problem is each model 1640,1645,1647 has it main problem of issues ranging from extreme heat,constant freezing,lock up,fan noise and the most noticeable throttling issues.
I dont plan to use the laptop to it's absoloute abilities...so hardly any gaming will be involved, just mainly phtography software and occasional movie watching. So overall which model has the less problems for what I will be using this laptop for?
My only criteria is I want the rgb led screen. Is the 1640 good enough?(is there a big peformance difference in Photo editing between a 1640,1645?
I write this thread as I dont want to spend time chasing up dell for parts,complaints and constant searching on threads for solutions! Or should I just get away from delll all together and get a Sony Vaio F series or AW? btw which screen is better Sony AW rgb screen or Dell xps 16 rgb led.
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Jan 10, 2009
Perhaps some of you have more experience with this than I do, so I thought I'd ask.
I know the 1640 has DisplayPort, VGA and HDMI outs -- my question is this: Can I run two external monitors with this laptop using the outputs --
I'd like to run 2 24" (1900x1200) from the 1640 -- I don't really care if the internal LCD works when I have it plugged it -- I'm just looking for a psuedo-docking solution when I'm at home at my desk
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Oct 2, 2009
I have the WLED Full HD display with the 4670 card. The issue I am having is that on the right side of the screen (rightmost two inches) on a white background only on the white area you can see a faint flickering that sometimes looks like waves coming up from the upper right conner. Again, this effect is very faint, yet visible if you know about it. Is like the wind is messing up the "water" or something.
To see it/test it open IE (or notepad etc) at google and look at the right most side in the white area. It is easier to see if the screen is tilted away from you or looking from under, however, I can see it in the regular position I use.
If you have the same configuration can you please check yours if you see anything?
The problem it is not visible in an external monitor.
Dell replaced my screen in which the problem is milder than the previous screen, but it is still there.
I kinda accepted it as fact of life for the screen, however, when I update the ATI driver, during the update process the screen flickers for a second or two (goes black) and after that there is no problem until I reboot. So apparently the driver is reseting something that makes the problem go away.
I now have Win7 RTM, but the problem was present with Vista and in the Dell Diags CD (if you move the Diags window to the right). I have the A10 BIOS, the problem was also present with A8.
The screen brightness setting does not affect it.
I run a couple screen test software with a lot of patterns no additional problems there ,i.e., no distortion of the patterns, other than the above issue on a white background.
I do not mean to be picky about it, but it bugs me since my other laptops do not have this issue and now that I found that the issue can go away momentarily with the driver update/change.
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Feb 22, 2010
I just want to know if Dell fixed the problem with their new screens, i am having some dust particles in the lower left hand corner..
i called Dell and after arguing with the rep, he said they will send me a box and i have to ship the Laptop to them for a screen replacement. The rep was saying that this was due because i dropped the laptop and cracked the screen, this is ridiculous because the laptop has been sitting on my desk and never been dropped.
Anyway, i just want to know if they fixed the new screens, because if they don't i can wait because the replacement screen will have to be replaced again in few months..........
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Dec 14, 2009
I'm wondering if there is a way to shut down the Screen monitor on (Dell xps studeio 1640) while it's working downloading?
Usually there is a button on the keyboard for this kind of task, but I haven't been able to find any (Fn+Button) combination on the keyboard for this particular task..
PS. I know that putting the laptop screen all the way down is a way 2 solve this, but im looking for other or -the Button "shutdown" alternative....
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Nov 11, 2014
My xps 1640 has been going strong until today for 5years +. I haven't even replaced the battery yet and it still works incredibly well, quite amazing I'd say. However, I've spent countless hours today trying to troubleshoot this issue and I can't even find a proper e-mail to contact dell with. I don't have warranty on it anymore but this is something that should be covered regardless of the limited warranty. The laptop is still in quite good state, I've never dropped it and I've maintained it properly throughout it's years. Aside from minor wear on the edges and the side lights not working anymore I have no issues with it. I was considering even upgrading the ram and ssd since it's my main workstation at the moment.
Anyways, I'll restate the problem: Computer turns on fine, no issues, if I move the screen up and down, 90% of the time there's a specific angle that it will trigger the notebook to turn off completely. It will start right up again if I press and hold the button, but otherwise it turns off instantly. This is not a sleep feature or anything, it's happening before and after I'm in Windows. I got through a day long's train ride and had no problems with this, I got into my apartment, booted it up, tried to readjust the screen and boom on the same day...
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Oct 6, 2009
So lately my SXPS 1640 has been crashing every so often, with a blue screen coming up saying:
POWER_DRIVER_STATE_FAILURE
(or something along those lines)
saying that the computer is restarting to protect the device. I haven't been able to read all of what it says because it restarts to quickly but it's getting really annoying as it is happening more frequently.
It also generally only seems to happen when I've been using it with the battery only and not when it's plugged into the socket.
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Apr 27, 2010
but I can confirm just now that I took the plastic cover off b/c I could not stand the glare anymore, and it's a very nice matte screen underneath!
Now I am going to follow the other bold gentleman and cut out that clear plastic, leaving myself with an antiglare xps 1640!
The plastic is actually 1 mm thick as the xps1340 poster (livincali) stated. I was worried that for some reason the xps 16 would be slightly differently built than the xps 13, but it's not with regards to the screen.
I am confident that the plastic can be cut out with an exacto knife, if not just a pair of scissors.
I do not have any sandpaper .....
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Jun 8, 2009
When I recieved my xps, my screen had a ton of dust/debris in between the plastic cover and the lcd.
I called dell and they set up a service call. Is taking off the screen a very involved process?
will my laptop still be the same once they put it back together? anything I should ask the tech to do to make sure he doesn't mess it up?
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Jan 10, 2010
this is a little thing I noticed just last night, actually, about my 1640, I guess I probably didn't pay much attention to it before, but:
Most easily seen when the background is black (e.g. screen saver, boot-up, etc.), I noticed that the black in the middle is the darkest,
whereas the black on the left and right sides are slightly lighter (as if due to extra residual light from either side), and gradually smooths into the darkest of the black, of course
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Jan 9, 2013
I have had my Dell studio xps 1640 for around 2 years now, apart from the common overheating problems has been working fine.
Last night i powered down as usual after watching some live stream football, this morning went to start up again and the keyboard lights up & can hear the fan running but getting completely blank, black screen. It seems windows isn't loading up either as if i push the power button again it shuts down instantly.
I have always kept the inside clean and free of dust and really need to know what may need repairing. Could it be a Graphic or video card or Motherboard problem.
I have also tried the usual checks of memory but have not tried to get display via vgi or hdmi in to another monitor.
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Feb 3, 2009
Anyone do it yet? I read that someone run linux, so am assuming XP can be done...I am game for trying if someone can just point me in the right direction...Will the webcam, face recognition etc work?
EDIT: Before people start flaming me, I have gone through the 1640 owners thread as much as I could.. thing just keeps getting fatter by the minute...
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Mar 7, 2009
I was watching something on youtube when I noticed a small dust-like spot/dot on the screen and i tried cleaning it off but it wouldn't go away. It looks to be inside the screen (if that makes any sense) and is evident when there is a black background/or when the comp is off. So my question to you is
1) what am i looking at?
2) Can i get rid of it?
3) Do other people here a have similar issue?
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Sep 2, 2009
Does the 1640 play GTA IV well? In the official owners forum (1640 w/4650) somebody said its very sluggish but from youtube vids it appeared to play it very well. Can anyone confirm that it plays well at a modest resolution (WXGA)
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Apr 27, 2009
im new here just wanna ask about my new xps studio laptop..
i bought it with a 64bit vista OS, the problem is i cant install a cad software because its for 32bit..can i install my laptop with a 32 bit OS? would it be no problem regarding my drivers?
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Nov 5, 2009
I know there is two partitions on my harddrive; one for everything (C and the other is recovery (D..
When I use my vista disc that it came with does it automatically do it for me or do I select which partition to reformat (or reformat both partitions)?
Then what do I do with the drivers disc? install during reformat or after?
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Apr 13, 2009
I received my new XPS 1640 (2.1gHz, 4GB ram, 512mb vid, Vista 64bit) on Thurs. April 2nd.
Worked fine and dandy over the weekend, but then Monday the 6th I contacted Dell through their customer service feature and their rep took control of my computer trying to update the BIOS ....
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Jan 15, 2009
Suppose I purchase one today at full retail price. Then, in say a week, there's a 20% (or whatever) coupon that comes out, or they go on sale.
Can I call Dell and ask for the difference? I know they have a 21 (or whatever) day return policy, so I would imagine the sale or coupon would have to come within that time frame.
Another question: Does the return policy time begin when I order or when it ships or when I receive it? .
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Apr 28, 2009
Edge-to-Edge HD Widescreen 16.0 inch WLED LCD (1366x768) W/2.0 MP
vs
Edge-to-Edge FullHD Widescreen 16.0 inch RGBLED LCD (1920x108
Is the 16'' with regular WLED bad?
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Oct 21, 2009
I just recently bought a XPS 1640, and I am wondering if I have chosen the right hardware for the laptop. I'm a college freshman, so I need a long lasting laptop with good battery life and hard drive space.
Here are the specs:
Intel Core 2 Duo P8700(2.53GHz/1066Mhz FSB/3M L2 Cache)
4GB, DDR3, 1067 MHz 2 Dimm for XPS 1640
15.6 inch Wide Screen 16:9 900p HD+ WLED LCD W/2.0MP, XPS 1640
ATI Mobility RADEON M96XT - 1GB
320GB 7200 RPM SATA Hard Drive
Intel 5100 Wireless-N (1x2) Half Mini-Card
56 WHr 6-cell Lithium Ion P Primary Battery
Is this a good combination of hardware? I know a TAD bit about computers, but not any in depth stuff.
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Sep 3, 2009
I have the first generation XPS 1640, the one with the ATI 3670, and was wondering what kind of cable I would need to get it connected to my TV.
That said, it's not a HD tv (so a HDMI cord won't work). I need some kind of VGA to RCA cable.
Easy enough to find, but I've encountered some user reviews of these cables saying something along the lines of:
"Please remember that this cable will only work with VGA devices which can be configured for component video input".
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Jun 27, 2009
I'm really debating on which laptop to get, since I've heard a fair share of both good/bad reviews from both models.
I'm not really a heavy gamer, just a little Counter-Strike 1.6 and WarCraft III.
I was looking for portability with the 1340, but the aspect of full 1080p on the 1640 keeps pulling me back!
I'm just worried that the 1640 will be too big for me to be considered "portable" and more of a desktop replacement. .
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Jul 2, 2009
I am beyond my 30 days so i guess a return is out of the question? I am really not happy with it.
I didn't notice it too much because i got used to leaving it on my lap on top of a laptop bag ... so i don't feel any heat.
But it is soooo hot that i literally cannot even hand it to my wife, it would burn her.
The hot zones are all along the back, all along the left side, and the bottom on the left side.
I am dreading calling dell customer support, i know it is horrible for personal products
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Mar 27, 2009
Anyone know how to enable scrolling on the XP3 1330 touchpad? I just got Vista reinstalled on mine and I cannot find where to enable this
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Apr 6, 2010
Just out of curiosity, what is the difference between these 3 model numbers? Aside from the numbers : )
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Apr 7, 2010
So without realizing it I let the warranty on my SXPS 1640 run out in February. I found out when the hard drive crashed March 1st. No big deal I know how to replace a HD and it is not worth the fight to try and get the warranty extended since I was a day past.
However the next week I get the BIOS message about the AC Adapter is not recognized on boot.
After doing research for 2 weeks now I know it could be 1 of 3 things, battery, adapter, or motherboard.
This makes me sick at my stomach. I have been a loyal Dell customer for 5 years and I finally get a lemon.
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Jun 5, 2009
If I chose not to get the tuner card in the system when I customise it, does it not have the ugly rubber port on the left hand side? Now that they have started charging for the tuner I think it's better off me just getting a usb tuner because then it frees up slots inside and I can take it out whenever I want and use it on any computer.
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Aug 24, 2009
how their system performs with WoW? cause i can't go past fair video quality, w/o the game just being choppy and unplayable. i can't even get past 30 fps, this just seems ridiculous to me. i have all the latest drivers, my pc undervolted, a cooling pad, so i doubt its overheating. i'm using W7, if anyone has any suggestions for me other than a fresh install i'd greatly appreciate it. if worst comes to worse i'll do a fresh install, but i'd rather not redownload all the i have on my laptop.
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