Dell XPS L502x :: Freezing And Crashing When Playing Video Games?
Dec 29, 2012
I bought my laptop around a year and a half ago, I've been trying to fix this problem for months now. While playing pretty much all video games, whether through Steam, CD or through downloading, at random times while playing my computer will freeze, the sound will start to bug out and there is nothing I can do but manually shut down my computer. My warranty has expired and I am not sure what to do. I've done some reading about under-clocking my CPU and I have no interest in doing that. I keep my drivers and everything up to date so I'm pretty damn sure that this is not a software problem. I want to avoid replacing my motherboard and I will only do so if there is no other option. I am thinking of replacing my hard drive with an SSD
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Dec 3, 2012
I seem to be experiencing a common issue with the L502X Dell computer, in which it freezes when playing games on any graphics settings. My computer freezes and a loud buzzing noise happens and the last playing noise is looped, and the only way to stop the noise is through a hard reset. I'm pretty sure that the motherboard is the problem as many others on the forum have had almost identical problems which were solved with a motherboard replacement. I have updated all my drivers/BIOS and even done a complete system reformat, but the freezing still occurs.
I have even had my laptop on a cooling pad to try and minimize the heat it produces but the parts have still failed.
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Mar 19, 2013
I've been having a lot of issues with my Dell XPS L502X lately. A few months back my laptop started freezing after a few minutes of playing Skyrim, with the audio stuttering/looping on the last noise. I struggled with various fixes I found on the internet specifically intended for either Skyrim or the Dell XPS L502X. None of the "fixes" I tried (they're too many to list and I can't recall all of them) worked. As time passed, a few other games (all of them newer titles) proceeded
Since my laptop often became hot enough. So I contacted Dell support, and they sent an onsite technician to replace my motherboard (along with the built-in 2GB Nvidia GT540M GPU, and the cooling fan. I also looked into doing a factory restore on my laptop.Once the motherboard etc was replaced I proceeded to install the latest drivers for my GPU, as well as updating the BIOS. Not only did the replaced motherboard and fan not work, but now even more games, some of them older games...
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Jan 31, 2013
I have a dell xps 15 l502x and when i play games specially graphic extensive ones the laptop freezes when the the power is plugged in but it runs nicely when on battery.
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Aug 9, 2008
Firstly I know very little on thsi kind of stuff so please excuse my lack of knowledge.
I've had my travelmate 5720 for about 4 months, and for as long as I have had it, it crashes when I play any kind of video. Not straight away, it may be after 2 minutes or after an hour. But if I'm playing a movie, its almost guaranteed to crash to a blue screen, and the system reboots. Its too random to try recreate the problem instantly, other than just playing a movie and...waiting.
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Nov 23, 2014
I have a v3 571G laptop core i7 with a geforce 640m video card. Is not the faster video card but can handle advance video games in medium to high. Every time I play any video games, with settings from medium to high, at the beginning the fps are around 34 to 40 but after 10 to 20 min of playing, the fps gets down to 12 to 20 specially when there is explosions and such. Is my laptop video card dying or is something else?
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Nov 5, 2012
Since I bought the HP Envy 15, I have been having problems with the AMD display driver. I first switched to fixed graphics in the bios. When I'm using the AMD GPU, I get random crashes while playing some games (Only tested Minecraft which runs on Java). I have the latest 64Bit version of java, so that is not the cause of this problem. The crashes appear at random times with no error except the "AMD Display Driver crashed and successfully recovered" bubble popping up at the bottom right. When the Driver crashes, I have to restart all programs that use the GPU since they don't function properly unless I restart them. I previously discussed this problem with the HP Instant Support (Chat ID: 39947114) and I was told that the R & D of HP will be notified to release a Driver update soon. I do not know if the R & D were actually notified or if the driver is going to get an update.
Spoiler (Highlight to read)Product Number: A9P60UA#ABA
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bitProcessor: Intel® Core™ i7-2670QM CPU @ 2.20GHz, Intel64 Family 6 Model 42 Stepping 7Processor Count: 8RAM: 8139 MbGraphics Card: AMD Radeon 7690M, 1024 Mb, Switchable with Intel® HD Graphics Family.Motherboard: Hewlett-Packard, 1688
Bios Version: F0.9
Java Version: java version "1.7.0_09"
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Oct 31, 2013
My dell xps 15 is freezing with an abnormal buzz sound while gaming. no keys are working then, have to shut down by holding down the power button. This happens only when gaming(till now). Its just out of warranty and the problems started. I can't understand the problem. did f12 diagnostics, but no error.
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Jan 1, 2013
Configuration: 2nd gen i7,4GB RAM DDR3 1333MHz,750 GB(7200rpm) HDD, nVidia GT 540M 2GB DDR3 I bought a Dell xps 15 laptop with above configuration on August,2011 with an intention to play latest games.
I played Split/second, NFS:the run ,Max Pyne and recently NFS:most wanted. Split/second and most wanted runs on intel HD with sluggish graphics performance. But the run does not run intel hd,it requires discrete graphics. When I switched to nvidia graphics, every time the game computer hanged down after 5-10 minutes of playing the game. Computer screen froze and sound was looping. Control+Alt+Del didn’t work at this occasion.
I had to manually restart my computer. And a point here,there is over heat beneath the laptop though I use Logitech laptop cooler. Games run on nvidia on battery for about 20 minutes on battery power and heat produced under the laptop was also less. This thing happened with every game I listed above and some other graphics demanding games also. Same games worked fine on my friends Dell inspiron 15 laptop with an 2nd gen i5 ,4gb ram and nvidia gt525m 1gb ddr3 graphics card. And of course,these games were installed from same setup file those I used to install games on my computer. So,there can’t be problem with games file itself.
I called Dell xps premium customer support over phone. They told me to install all latest drivers and bios. I did all the things they told. They also remotely diagnosed my computer but nothing good happened. I then went to dell service Centre at Kolkata. I showed them the problem by playing games before themselves. They reformatted and installed all the things again and changed my harddisc. But my problem was not solved. I contacted service Centre again. But they found no problem after diagnosing my computer. But games did not run. In a nutshell, through a span of 1 year my problem could not be solved. And my warranty period has also expired.
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Mar 16, 2013
When I put my laptop to sleep by closing the lid, I'm finding that when I come back to it there will be a BSOD with the message DPC Watchdog Violation showing. I've also noticed that sometimes the laptop will become frozen on going to sleep or hibernating. The only way to get it to completely shut down it by holding the power button down.
I've updated to the latest bios and drivers on the Dell Drivers Support site and am at my wits end now.
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Dec 6, 2009
Ever since I installed Windows 7, every time I try running a game that I could play just fine before installing Windows 7, such as Rome: Total War, my computer crashes when I actually start playing the game (as in I can see the map and I tell one dude to move and then the game crashes).
When I say it crashes I mean that the screen turns black but the computer is still running and the fan is on and whatnot, but I am unable to make the computer do anything and I have no choice but to hold down the power button to manually shut off the computer.
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Jun 22, 2014
I've had my Dell Inspiron 15R SE for a year and 3 months. Unfortunately, over the last couple of months the laptop has been getting incredibly hot when playing games to point where it has cut out a couple of times.
This is playing games on the lowest spec/graphics quality and after setting high performance in the CCC to enable the graphics card. For example, my wife can play Skyrim on her laptop which is a much lower spec than my Inspiron with clear frame rates and it stays cool. Doing so on my Inspiron results in overheating quickly on the same quality settings.
I've tried using compressed air on the vents of my laptop in case it's a dust issue, but not sure if I should get into taking it to bits to check the fans more thoroughly.
However, I'm not sure if it actually is a fan issue or a hardware issue. I've run optimisers to make sure my system is running efficiently too. I currently have Windows 8.1.
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Feb 27, 2013
We downloaded Minecraft and he plays Hunger Games, a multi-player game, online. He'll join a game and start playing without an issue. But after a few minutes the screen freezes.
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Dec 28, 2009
I was playing a game of borderlands online and its started off running fine and then after about 20 seconds started lagging badly and then froze.
I assumed it was some kind of network connection problem considering i was playing the game fine a few days earlier. Well i forgot about it for a few days.
I just downloaded the battleswarm beta and was playing it and noticed it did the exact same thing, ran fine for about 20-30 seconds started lagging badly then just froze. I went back and tried borderlands in single player to confirm the problem and it also did the same thing.
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Apr 17, 2009
I've taken apart from 1730 and made sure there was no dust and its quite clean, its sitting up at the back so air is flowing through under it but when playing games all on low settings (playing demigod)
it still slows down when a lot is happening on screen, and the laptop gets extremely hot - even some parts are too hot to touch.
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Dec 7, 2014
I seem to be getting MS/Ping lags when playing on my Alienware M14x. Every now and then I get random spikes. It stays good for a couple of seconds and then it suddenly it spikes. I have tried running different games and I still get same problems. I uninstalled my WiFi driver and still same problem. I don't know what step I should take next, It is also not overheating, I manage to keep it at a steadt 50. I will now post some of my specs.
Intel Core i7-4700MQ CPU @ 2.400Hz 2.4 GHz
Killer Wireless-N 1202 Network Adapter
64 bit operating system
8GM RAM
NVIDIA GeForce GT 750M
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Mar 6, 2013
about the last week now whenever I play games such as WOW and Far Cry 3 It will start off fine and about a minute - 2 minutes later the game will start to slow down right to less than 1 frame a second I also get keyboard and mouse latency when this happens, and when that starts happening my computer will unexpectedly shutdown.I have the latest driver for my GPU, My computer doesn't feel hot at all when this happens which makes me think it might not be an overheating issue and it only happens when playing games, I can do video editing and rendering just fine along with all the basic computer uses such as file transfer, watching videos, listening to music and browsing without any problem. I pulled my Laptop apart thinking it might just be dust build-up and their was a fair bit of dust clogging up the air vent along the side of my laptop, I cleaned that all out and the air started flowing better from the vent. Thinking that was the problem I turned my laptop back on and it done the same thing while playing games.I'm not sure how to tell If it is a heat issue because there is no separate fan for the cpu or gpu and I can't get temperature readings because my computer slows down too much and then shuts down.Computer Specs:Dell XPS 17 L702x
Windows 7 Home Premium x64
nVidia GeForce GT 555M with 3GB of vRAMIntel HD Graphics Family 2nd Generation, (the GT 555M is set to default though) 6GB DDR3 [PC3-10600] RAMIntel Core i7 2670QM @ 2.20 GHzMB: Dell Inc. 0XN71K FAB1, I'm not even 100% sure if it's the GPU because my system doesn't feel hot when my Laptop shuts down.
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Jul 10, 2009
in my laptop acer aspire 6930 g I use Speed Fan programe and I find that temperature of processor intel core 2 duo 2Ghz reach to 70 C and video card nvidia 9600m GT reach to 70 to 72 C and hard disk temp reach to 55 to 60 C during playing games like need for speed undercover and Crysis and many and many times game stop working and laptop hang then game close by itself or I close it using task manager and I do not know if this problem occur due to high temperature of laptop devices or duo to something else and u should knowthat these games work well for some time before hanging problem occur..
and temperature of my laptop devices during normal use is:
processors 43 C to 52 C and video card 57 C to 60 C and hard disk 42 C to 50 C
So is previous temperature normal in this laptop and what I can do to solve this problem?
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Nov 7, 2009
i play facebook flash games like restaurant city, pet society..etc in battery mode, cpu usage will be around 70% and the games very lag, this problem occurs in both balanced & power saving battery mode ...
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May 3, 2009
I have an Aspire 1694wlmi with a 2GHz Pentium M, a Mobility Radeon x700 (256mb) and 1GB of ram. I run Win XP with SP3. I didn't do anything to the comp apart from removing its crappy built-in wlan adapter.
The issue is this: whenever I play any game (even as undemanding as UT99) the laptop just shuts down without warning. This even happens playing 8ballclub's billiards sim in window mode for instance.
The whole thing started happening occasionally a long time ago (with Rome Total War at first). Right now, it happens always and very very soon after starting the game (i.e. less than a minute).
I have noticed that the CPU usage jumps to 100% as soon as I launch the game and stays there until shutdown (but this is supposed to be normal, yes?). Also, I tried stopping all non-essential processes (of which there weren't that many to begin with) and the CPU usage is around 0-4% when idle.
I have also opened the lid and look for dust - none there (neither around the processor nor around the graphics adapter)
I tried updating the ATI drivers, but since the Radeon is included in all Acers, it won't let you update the drivers - and Acer doesn't provide updates either. I have installed the Catalyst Control Center...
People have associated such problems with viruses. I use Avast which finds no viruses (I'm installing Kaspersky next).
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Feb 8, 2010
It would be good to know what games work how well with what machines. That might save us some headaches and time to know what the limitations are
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Sep 9, 2009
My Vaio crashes while playing 3D intensive games like, L4D, Crysis, Crysis Warhead, CoD WaW. After playing about 1~2 hours or so.
No other application causing this, so I suspect the GPU. Here are the details:
Symptoms:Screen quickly fades out to either dark grayish black, or white.Some scratchy sounds on the background.Barely visible waves moving upside-down on the screen (like when you cannot get a clear signal on TV).2 or 3 vertical thin noises on the screen.Cannot exit to desktop, have to cold boot the PC
Specs: Sony Vaio VGN-FW93XS 16.4"Core2Duo T9900 3.06 GhzATI Radeon Mobility HD 4650 1GB (with the latest Catalyst drivers installed)4 GB RamDirectX 10Vista Home Premium x64
Other info:GPU temp before gaming: 45~50, during gaming: 68~75 CelsiusCPU temp before gaming: 35~40, during gaming: 65~70 CelsiusPlaying with high settings (e.g. "Gamer" in Crysis) with no performance issues whatsoever until crash.From what I gathered, those temps are not way too high, and the PC should hold well.
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Dec 6, 2014
My laptop has been freezing for a while, and it would create a distinct buzzing noise about 10-20 minutes into a game. It originally started when my motherboard was replaced for a malfunctioning video card and then when I reported this issue a technician came and replaced the motherboard again and the heat sink + fan. The issue is still there and diagnostics comes up with no problems. The only parts that haven't been replaced in my computer are the HDD, the processor and the RAM. I don't think its a problem with the HDD as using it for anything else works, so I was wondering if it was possibly a problem with the CPU.
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May 22, 2010
I have a new Acer 5740g 6979. I am not able to play games on it. As soon as i progress a bit in the game, even at lowest resolution and everything set to low, the laptop shuts down after a while. it powers off.
I have updated the graphics drivers. but still its causing problems. tried playing two different games. it still crashes.
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Jun 19, 2009
I recently purchased an HP Pavilion DV4-1220us, and right off the bat, I noticed strange problems when playing games. After a while, things get distorted and pixelated. So, I downloaded HWMonitor, and I noticed that the higher the temps get, the worse the graphical problems become.
I found this website, and went to undervolt my CPU. Long story short, the stock voltages were 1.125 V, which seemed weird to me. I was able to undervolt it by quite a lot and still not have it BSOD. Under a full load from ORTHOS, I saw a reduction from 90C down to 80C, but when I play games, I don't get that much of a decrease. Before, when gaming it would hover around 80C, and now it hovers around 75C. That's still a pretty decent decrease, but the graphical glitches continue to happen, albeit a bit less noticeably.
I opened up CPU-Z, and I noticed that whether it's undervolted or not, the voltage keeps switching back and forth between what it's set at, and 1.20 V. I've heard from a few other users that they've seen this as well.
Could this voltage fluctuation have anything to do with the graphical glitches?
Has anyone else with my GPU experienced the same problems?
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Mar 22, 2013
I have had my 17R SE for almost half a year, I am not sure when it started but recently when I play games such as Crysis 3, the GPU temperature will exceed 90 degrees Celsius. This is not normal. I am pretty sure that the fan is not working at its maximum potential as when I tried to resolve the problem by flashing to the newest BIOS, the fan noise was significantly louder than it was when I was playing games. I have also tried the system diagnosis and it said everything is working fine.
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Mar 11, 2009
I'm going to buy the new dv6t with a T6600 Core 2 Duo,3GB ram,250 gb hardrive,ati hd 4530 or 4650, which card is better for playing games like pure,grid,dirt,and il2 1946.
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Sep 8, 2014
I have a problem with my aspire 5733 fan. Sudenly yesterday it began to make a loud noise (louder than when playing games before). I have noticed that when CPU Temperature is above 50c the fan turns on, and when bellow 50c the fan is off. This happens on both Windows 7 and Ubuntu 14.04. I have had this laptop for less than 3 years.
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Jun 20, 2014
I bought a Lenovo Y510P 4 days ago. The laptop is amazing and i love it execpt for one proble,... while playing games i get a message about every 5 minutes saying that my ram is full and to exit out of the game
i have my virtual memory setting set to No page file for both of the things that i could change the setting to (there were only two different things in the virtual memory options which where Windows 8 and (lenovo)).
what should i set windows 8 and Lenovos virutal memory usage to? i thought i was suppost to select no page file but that has not worked.
i have 8gb of ram and while gaming 60 percent of it is being used so i know its not full
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Mar 30, 2013
when playing games on battery suddenly screens turns black and i have to restart my laptop.
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