HP Envy 15 Display :: Driver Crashing On Certain Games
Nov 5, 2012
Since I bought the HP Envy 15, I have been having problems with the AMD display driver. I first switched to fixed graphics in the bios. When I'm using the AMD GPU, I get random crashes while playing some games (Only tested Minecraft which runs on Java). I have the latest 64Bit version of java, so that is not the cause of this problem. The crashes appear at random times with no error except the "AMD Display Driver crashed and successfully recovered" bubble popping up at the bottom right. When the Driver crashes, I have to restart all programs that use the GPU since they don't function properly unless I restart them. I previously discussed this problem with the HP Instant Support (Chat ID: 39947114) and I was told that the R & D of HP will be notified to release a Driver update soon. I do not know if the R & D were actually notified or if the driver is going to get an update.
Spoiler (Highlight to read)Product Number: A9P60UA#ABA
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bitProcessor: Intel® Core™ i7-2670QM CPU @ 2.20GHz, Intel64 Family 6 Model 42 Stepping 7Processor Count: 8RAM: 8139 MbGraphics Card: AMD Radeon 7690M, 1024 Mb, Switchable with Intel® HD Graphics Family.Motherboard: Hewlett-Packard, 1688
Bios Version: F0.9
Java Version: java version "1.7.0_09"
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Mar 23, 2014
I have an HP ENVY TS 17 Notebook with NVIDIA GT 740M and Intel 4600HD Graphics Drivers, and running Windows 7. Whenever I want to change the resolution in games to a lower resolution than the desktop resolution, the game shrinks its view leaving couple of inches black bars on the edges. For example if my desktop resolution is 1920x1080, and I want to run a game in 1600x900, the game doesn't fill the screen, instead, it leaves some amount of blank space on the edges of the screen.
In order to solve this problem, I tried the following steps:First I tried to locate the Display tab in NVIDIA Control panel in order to set scaling/stretching to 'Full Screen', but my version of NVIDIA CP doesn't have the Display Tab (My NVIDIA drivers are the latest version).Then I found out that I should do this from the Intel HD Graphics Control Panel. My Intel HD Graphics CP has an option named "Scaling" under Display > Display Settings, and it only shows the option Maintain Display Scaling which is checked by default and doesn't allow changing it. Also, after searching through internet I saw that some people suggested entering the 'Advanced Settings' and trying to make changes there. When I try to enter Advanced Settings under Display, it says "This display does not support any of the advanced settings".
After trying these without success, I tried updating the Intel's driver through their website hoping this can fix the problem. I ran Intel's small application on their website which identifies my chipset and suggests me the latest driver for that chipset. The website told me that the driver that is installed on my computer is 10.18.10.3304, and there is an update for this which is 15.33.18.64.3496 (or 10.18.10.3496). So I downloaded the file, but when I tried running it, it gave me this error message: "The drivre being installed is not validated for this computer. Please obtain the appropriate driver from the computer manufacturer. Setup will now exit." which doesn't make any sense.
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Dec 29, 2012
I bought my laptop around a year and a half ago, I've been trying to fix this problem for months now. While playing pretty much all video games, whether through Steam, CD or through downloading, at random times while playing my computer will freeze, the sound will start to bug out and there is nothing I can do but manually shut down my computer. My warranty has expired and I am not sure what to do. I've done some reading about under-clocking my CPU and I have no interest in doing that. I keep my drivers and everything up to date so I'm pretty damn sure that this is not a software problem. I want to avoid replacing my motherboard and I will only do so if there is no other option. I am thinking of replacing my hard drive with an SSD
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Oct 4, 2013
I got my HP Envy dv7-7250us back in May 2013, and realized that the most recent version of its Intel HD Graphics 4000 driver software is 9.17.10.2857 from November 2012. Intel's official driver is now at version 15.31.3.64.3071 (9.17.10.3071) from March 2013. I am unable to install Intel's update though, because it detects HP's version of the driver and refuses to install a generic version. However, HP's current version is very dated, and I'm running into severe performance issues in many games.
Is it possible that HP could ever bring their Intel HD Graphics 4000 drivers up to date?
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May 20, 2013
I have HP Envy dv6 7200t laptop which I purchased directly from HP.
In the speifications I requested a special graphic card: NVIDIA GeForce GT 630M with 2 GB dedicated ram.
I am using Windows 7 64 bit in English.
Now I didn't have much use for such a graphic card until today - I installed a game and it pointed out my graphic card sucks and the game won't run smoothly on it - it said my graphic card is Intel HD Graphics 4000.
I checked the device manager and found out 2 graphic drivers - for both of the listed graphic cards.
both of them are up-to-date (I made sure about the second one from nvidia control panel, and even reinstalled it just incase)
Assumptions:
I am not much of a hardware expert but I assume I do have 2 graphic card - internal on the motherboard (intel) and external (GeForce) - And if thats the case, somehow Windows chooses to use Intel instead of GeForce.
I also made sure of it by disabling the Intel HD Graphics 4000 from the Device Manager and my screen went black - I guess its safe to assume that indeed the intel driver is the one in use.
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Jan 23, 2010
I have a HP Pavilion dv5 laptop which is just over a year oldand seems to have developed a serious display problem since I bought it.
I have only started using the HDMI port on this model since around october and notice I often get a terrible bug when using it.
i can be watching somethin gon a monitor via hdmi or simply have something connected to it and at random the screens (laptop and external) flicker on and off. I get the popup speech bubble style error in the taskbar saying a "Device Driver has Stopped Working"
Sometimes it recovers but most of the time the screen crashes as does any audio or anything else playing and a scattered mixed up mess of a screen gets locked into view. The only thing i can do then is restart the device.
pic of the screen
[url]
I dont know how or what driver I need to replace or how to fix this.
System info:
Pavilion dv51112ea
AMD Turion X2 Mobile ZM-82 2.2GHz
4GB RAM
Windows Vista Home Premium 32bit
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Jan 23, 2010
I have a HP Pavilion dv5 laptop which is just over a year oldand seems to have developed a serious display problem since I bought it.
I have only started using the HDMI port on this model since around october and notice I often get a terrible bug when using it. i can be watching somethin gon a monitor via hdmi or simply have something connected to it and at random the screens (laptop and external) flicker on and off. I get the popup speech bubble style error in the taskbar saying a "Device Driver has Stopped Working" Sometimes it recovers but most of the time the screen crashes as does any audio or anything else playing and a scattered mixed up mess of a screen gets locked into view. The only thing i can do then is restart the device. pic of the screen [url]what driver I need to replace or how to fix this.
System info:
Pavilion dv51112ea
AMD Turion X2 Mobile ZM-82 2.2GHz
4GB RAM
Windows Vista Home Premium 32bit
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May 22, 2010
just started using this laptop last night and now when watching a video it sputtered and turned white got a brief message saying some Video driver has been recovered
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Sep 19, 2014
I cannot view the desktop on the display of my Envy 17t quad touchsmart laptop with Windows 8, although others images, such as the screen saver can be seen.
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Feb 18, 2013
After updating to the latest video drivers from the ThinkVantage Update Retriever, our Lync clients crash when sharing desktop on our T440P series and X240 series. I noticed when I uninstall the video driver I am able to screen share without incident. Also, if I update the driver from Windows Update I am able to share successfully. We use the update retriever and thininstaller to install our drivers in our environment. I have tried uninstalling the Lync updates all the way down to the base version and experience the same issue at every level. It crashes 100% of the time when sharing desktop. I have tested it on T440p machines in our environment that do not have the latest display driver, and no crashes occurred. Here are the specifics:
Thinkpad X240 [20AL]
Thinkpad T440p [20AN]
ThinkVantage Update Retriever 5.00.0007
Thinkvantage Thin Installer 1.2.0010
Intel HD Graphics Driver - gid634ww (10.18.10.3412)
Microsoft Lync 2013 SP1 32 Bit (15.0.4569.1503)
[Code] ......
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Jan 3, 2014
I have a new HP PC and would like to delete all of the Games shown under tha category Games. I have searched the hard drive and cannot find it in the start menu or any other place. How to delete
HP ENVY 15t Quad TouchSmart
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Apr 9, 2014
I just bought my HP 15-d002TX laptop. I was wondering why can I not view any settings for NVidia graphics and what games can I play on this.
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Dec 23, 2008
I have a XPS1530 with 8600mGT and use 177.79 drivers. My question izzz if one of ya'll know wich driver is better because I intend to update if there is a better driver, wich performs better in some games.
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Jun 11, 2014
I have a lenovo y510p and when i play some games after 5/10 min my display freezez but the sound in the game is still playing.
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Jun 2, 2014
Product name: HP Pavilion 15 e-017tx
My graphic card is not working with any games. I have already updated graphic driver and also manually reinstalled it but still i am facing same problem. I am using windows 8.1 64 bit .....
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Nov 24, 2014
i have problem on my laptop (Pavilion DV7-4087CL_. I have windows 7 64 bit , and all drivers is update and special ATI from AMD RADEON LAST one. After too many installation i cannot play 3d games or whatever game with my ati.
Also DXdiags says INTEL HD not ati amd....
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Jul 11, 2013
A few weeks ago I cracked my glossy 1366x768 display on my Envy DV6 7227SA (product number C4V06EA#ABU). I have found a replacement online (part number 682089-001) but I was wondering if I could replace it with a matte 1920x1080 display (Part number 682090-001). I'm running Windows 8 64 bit
EDIT: This is the part I currently have in my notebook (broken) - [URL] ....
And this is what I'm wanting to replace it with - [URL] .....
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Jun 15, 2014
Today, I tried connecting an external display to my HP ENVY TouchSmart 15 laptop, via a USB hub, only to discover that using the touch screen points at the corresponding part of the external display rather than the inbuilt one (the displays are being extended). Can this be changed?
I'm using the same 64-bit Windows 8 installation and drivers that the computer came with.
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Nov 3, 2014
Currently whenever I startup my laptop the display flickers. If windows fully boots or I try to enter one of the startup menus the will flash briefly on the screen and then the display will return to and remain black.
I am able to run an HDMI cable to my TV and it seems to be running fine other than going black with the occasional distorted picture of windows booting.
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Jun 22, 2014
I just recently bought this Hp split x2 for school purposes, but my husband wanted to play World of Warcraft in my laptop. usually the of the screen feels so hot after he played for atleast 3 hours. I don't want him to mess my laptop. sometimes his game freezes.
I wanted to know if games such as WOW or sims 3 can be played regularly in this type of laptop. I wanted to know if there's anyway I can upgrade this laptop to run to its full potential.
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Apr 14, 2014
I've purchased a HP Pavilion 15-n011tu Notebook. I'm unable to install display driver for WIndows 8 (64bit). I've tried all 3 drivers given on HP site.
1.NVIDIA Graphics Driver (2013-10-02 , Version9.18.13.1170, 318.33M)
2.AMD High-Definition (HD) Graphics Driver (2013-08-16 , Version12.105.9.0, 204.81M)
3.Intel High-Definition (HD) Graphics Driver (2013-08-16 , Version9.18.10.3224, 136.34M)
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Jun 12, 2012
I am running Win 8.1 x64 (up-to-date) on HP Pavilion 1322TX laptop. There are Intel HD Graphics 3000 and ATM Radeon HD 7450M two graphic cards as the device manager window. Recently I am getting blue screens and later message appear saying the ATM driver stopped working. I found many problems with this driver in the past as well. When I check the relevent page for my laptop model, there is no update since 2012..
Can I update these two drivers seperately by getting updates from Intel and AMD sites?
Is there any update for catalyst control system (CCC) ?
When I try to update through the CCC or HP Support Assist, it is always no updates..
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Jul 6, 2014
I have a pavilion dv6 6190se and I cant find an update of display driver in HP support and when i download the update from AMD site it doesn't work. the latest update on this site is v8.882 and i doesn't support win8 and it goes back to 2011-11-18. is there any way to update it?
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Jan 21, 2015
I cant find and install driver for display adapter. I see on device manager that without "ATI radeon 5400 seri" ....
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May 1, 2010
I noticed that alot more games are available for mac now than there used to be so I was wondering if I play the same game in windows vs OSX will there be a difference?
I mainly install bootcamp and win 7 for games only on my macbook pro but maybe I wont do that this time if the games run just as good in OSX.
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May 5, 2014
I bought HP 250 G1 laptop & installed windows 7(32bit) but i am not able to find the display driver for it. The one i found from hp drivers site named AMD high definition hd graphics driver is extracting al the drivers in c drive but there is no display driver in it. get the display driver.
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May 26, 2010
it's HP's flagship model - yet they put a lesser screen on it ?
They also took out the WWAN and GPS features that the Envy 14 has ?
Also, no option for two 1TB HDD's ?
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Jul 30, 2014
i recently purchased my laptop (envy m6 k025dx i5-4200u model) and i try to find manual
i want output my QHD monitor by envy m6 but is it possible? m6 not has video card and now using HD4400 set
m6 has HDMI PORT(1.4 ver)
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Aug 25, 2011
I can't get dvd's to play...
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Oct 7, 2014
error message appears:
"Cyberlink YouCam cannot connect to your webcam (HP Truevision HD)..."
Drivers and software appear to be up to date.
Operating Windows 8.1
Cyberlink YouCam 3.5.6117 (DE) - came with laptop
HP Truevision HD driver 6.3.9600.16384
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