HP Envy S15 Display :: Webcam Won't Work
Oct 7, 2014
error message appears:
"Cyberlink YouCam cannot connect to your webcam (HP Truevision HD)..."
Drivers and software appear to be up to date.
Operating Windows 8.1
Cyberlink YouCam 3.5.6117 (DE) - came with laptop
HP Truevision HD driver 6.3.9600.16384
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Feb 5, 2015
I have the hp stream 13 for couple days now. The first time I skyped the webcam worked. Now when I try to access the camera it says "to get started connect camera". And so when I try to skype there is no video icon. Under imaging devices I see "hd truevison hd" and when I click on it it says it's not connected. So annoying and frustrating because I just bought this laptop.
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Oct 7, 2014
I've had my laptop for about one and half years now, and so far the webcam has been working fine. Today though, it stopped functioning. At first I thought it was the microphone and webcam, but I tested the microphone and that's working. The only thing not working is the webcam.
I tried restarting. I tried looking up the driver and making sure it was all set. At that point, I realized I didn't even have a webcam installed (which is what my programs were telling me but I didn't believe).
I then searched on this forum to find a solution and another member posted that removing the bevel and sticking the little plug back in should work. I tried it and it didn't. (I'm also concerned that I did this with my computer on... Have I done any serious damage?)
Other info:
Laptop: HP ENVY dv6t-7300 CTO Select Edition Notebook PCProduct Number: C2Y46AV
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Apr 21, 2014
Have a problem with an integrated webcam on my dv6-7263er HP ENVY . YouCam drivers are up to date and reinstalled twice.
Here are some pictures, showing what was before and now.
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Mar 25, 2013
My laptop is brand new. I remember the first time I started it I clicked on CyberLink YouCam and the camera worked. I even took a picture with it.Since then I am trying to activate the webcam and it is not working. I wanted to Videochat on Skype but the webcam was not activated so there was no webcam option. I read that if you go on Facebook and click on "Change Profile Picture" and then "Take Picture" it activates the webcam, but not in my case.
When I start CyberLink YouCam it says that there was no webcam found and if I have to activate it if I have one. So here is my question: How do I activate the webcam? How that works. What button combination I have to press or whatever.I have the HP Envy dv7-7202eg with Windows 8.
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Feb 14, 2014
I have a ENVY Touchsmart 15-j070us, and updated to Windows 8.1, 64 bit. Now my webcam is not working.
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Apr 16, 2014
My webcam stopped working all of a sudden. I have HP ENVY dv6-7258nr Notebook PC with Windows 8. The camera app says "Connect a camera." and the device manager does not show "Imaging Devices". Instead there is "Other Devices" which has a subcategory of "Unknown Devices" with a yellow mark.
I have updated, reinstalled cyberlink youcam drivers, tried system restore (which does not complete saying i have an anti virus open when i don't have any antivirus on my notebook) but nothing works. Scanning for hardware does not bring up any thing. I have also followed the instructions given on hp site and opened the youcam software but it does not detect the camera.
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Sep 19, 2014
I cannot view the desktop on the display of my Envy 17t quad touchsmart laptop with Windows 8, although others images, such as the screen saver can be seen.
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Mar 13, 2013
I purchased a DELL XPS13 earlier this year. Until a couple of days ago the web cam worked fine. Now, it does not function. When I try to use it, the light comes on - so it appears it is hard wired - but an image does not appear. I have tried updating the drivers but the computer says the drivers are up to date.
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Jan 16, 2009
Ive never been able to get the webcam to work on my m1730..
Any ideas?
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Mar 26, 2010
Just a quick Q about the new S series. I saw people saying the Webcam doesn't work. Is this true for every S series?
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Sep 23, 2014
I have bought a new HP Pavilion 15-p056ne Notebook PC , which is hardly 25 days old. Now I am getting an error when i try to access Webcam. Imaging devicess option is not available in device manager.
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Nov 29, 2014
I am facing the same with my Inspiron 3537 webcam, have done fair bit of reading and tried all solutions provided but none worked.
The integrated webcam or a third party webcam does not work with any program (tried Skype, Dell Webcam Central). I have tried uninstalling and re-installing the cams and drivers but nothing works.
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Aug 20, 2014
I have tried in Windows 7 64bit and 8 64bit and have had no luck.
I have googled all over and found some hints on this forum to try installing Communication Manager, but it does not solve anything. It's like the camera is not seen.
I know the camera is not broken or disconnected because LINUX of all things can see it and use it.
On the X201 page there are no drivers for the camera at all, only the communication manager install. For Win 8 it is listed that the drivers are built into Windows 8, but as far as I can tell this is not the case, unless i am doing something wrong?
How to get working webcam with X201 at all in Windows?
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Sep 15, 2014
I have the T540p and the webcam doesn't work at all. When I try using it in Skype and Adobe Connect, I just get the camera icon with a slash through it. I've read in other forums that uninstalling the webcam driver and reinstalling it doens't work. I really need the webcam to work so this is pretty urgent for me.
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Mar 3, 2013
When I turn my Dell Inspiron 7720 on, integrated webcam often does not work. Camera app in Windows 8 shows "there's a problem with a camera", other apps also show error messages or just a black screen.
After several resets the camera may start to work properly till the next reset. The camera is always shown in the Device Manager without errors and in the USBView I see that at least USB descriptors are correct. Moreover, after several disable/enable cycles in device manager the camera may start to work.
I've created two HDD partitions and installed Windows 7 Pro and Windows 8 Pro (both from original ISO files downloaded from MSDN). On clear Win 8 the camera shows the same problem, but on Win 7 it works properly.
There is no camera driver for Inspiron 7720 on the Dell web-site, thus I've used standard Microsoft driver on both Win 7 and Win 8.
I'm still not sure is it a hardware problem, because it is reproduced only with Windows 8. The computer was initially sold with Ubuntu, but Windows 8 is in the list of supported OS.
Camera IDs are: VID = 0C45 (Sonix), PID = 648D, REV = 2206.
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Mar 28, 2013
I got Inspiron 15R 5520 with Windows 8 and after I installed this OS my webcam doesn't work properly anymore.Well, actually it's work but sometimes. But almost all the time Skype telling me that I should close all the programs that may use the webcam, but I haven't any other apps that uses webcam, Is there some additional drivers or application I should install? BTW it worked properly on Windows 7. And it IS working on Ubuntu so I presume that's a software issue.
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Jul 11, 2013
A few weeks ago I cracked my glossy 1366x768 display on my Envy DV6 7227SA (product number C4V06EA#ABU). I have found a replacement online (part number 682089-001) but I was wondering if I could replace it with a matte 1920x1080 display (Part number 682090-001). I'm running Windows 8 64 bit
EDIT: This is the part I currently have in my notebook (broken) - [URL] ....
And this is what I'm wanting to replace it with - [URL] .....
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Jun 15, 2014
Today, I tried connecting an external display to my HP ENVY TouchSmart 15 laptop, via a USB hub, only to discover that using the touch screen points at the corresponding part of the external display rather than the inbuilt one (the displays are being extended). Can this be changed?
I'm using the same 64-bit Windows 8 installation and drivers that the computer came with.
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Nov 3, 2014
Currently whenever I startup my laptop the display flickers. If windows fully boots or I try to enter one of the startup menus the will flash briefly on the screen and then the display will return to and remain black.
I am able to run an HDMI cable to my TV and it seems to be running fine other than going black with the occasional distorted picture of windows booting.
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May 20, 2010
I no longer own an Envy15, but I did for about 23 days.
I found this article on engadget: HP Envy 15 said to be suffering from blank screen issues, lousy webcam -- Engadget
Cliffnotes: Fluorescent light produces nice images, incandescent and sunlight produce blue-shifted images.
This might have to do with the camera detecting more into the IR spectrum than a normal camera. We know this because it uses IR LEDs for low-light "night vision." Direct sunlight and incandescent put out a lot of IR light and the camera probably interprets infrared light as bluish. Fluorescent lights produce much less IR light than incandescent and sunlight, so that's probably the issue.
From wiki:
"Many light sources, such as the fluorescent lamp, high-intensity discharge lamps and LED lamps offer higher efficiency, and some have been designed to be retrofitted in existing fixtures. These devices produce light by luminescence, instead of heating a filament to incandescence. These mechanisms produce discrete spectral lines and so don't have the broad "tail" of wasted invisible infrared emissions produced by incandescent emitters." - Incandescent light article
"The heated filament emits light that approximates a continuous spectrum. The useful part of the emitted energy is visible light, but most energy is given off as heat in the near-infrared wavelengths.'' - Incandescent light article
I'm about 90% sure this is the problem. If you have an Envy15 and don't mind spending a few bucks to test this, try purchase an infrared cut-off filter and put it over your web cam.
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Mar 23, 2014
I have a big problem on my Lenovo U310, my wecamera doesn't work, i don't manage to find neither in device manager and i've tried to reinstall all the drivers, even with recovery button but with zero results.
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Nov 8, 2009
I have not used my webcam for a while, but recently updated Skype. When I went to use the web cam it was not detected. When I try Cyberlink Ucam it says no webcam detected. I checked the driver in Device Manager and it is ok. I used HP Recovery Manager and reinstalled the Cyberlink software but it is still undetected. Is there some keyboard switch for the camera or something simple that I am missing??
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Apr 8, 2013
I have a HP G70-460US Laptop and the webcam has just stopped working. How do I get it working again.
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May 6, 2011
Just purchased my new Pavilion dv7, and when I run the You Cam software, it tells me my HP TrueVision HD webcam is not detected. I have tried at this for several days now, at one point when I was trying to fiddle with the You Cam settings, the webcam light turned on for aprox. 2 seconds and then went dead again, since then it won't even let me into the YouCam settings.
Right now I'm becoming more and more convinced that this is due to my laptop being assembled outside the US. Need a fix for this immediately.
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Dec 25, 2010
I have a Presario CQ56 and its suppose to have a built in webcam but when I tried to use it, it said that it wasn't on and that I need to turn it on. How do you turn it on?!
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Dec 20, 2008
Why is the webcam on the mini 1000 very dark. Are there any present solutions or future solutions available? I searched around without any luck.
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Dec 10, 2014
I have a HP Pavilion dv6t-6c00. I upgraded to windows 7 ultimate before which I had windows 7 home premium on which I could use the webcam but now it shows an error when I open cyberlink youcam "Warning, No webcam detected. Try plugging in a webcam into your computer now. If you are using an integrated camera, make sure that it is turned on". I've watched and tried all the steps except for the last step as the cyberlink youcam software doesn't allow me to click the configure settings. What should I do to turn on my webcam?
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Aug 18, 2014
Product Name:
HP 15-d037dx TouchSmart Notebook PC
Operating System:Windows 8.1 (64-bit)
Webcam doesn't work for YouCam or Skype, haven't tried anything else because that's all I need it for. YouCam says "CyberLink YouCam coult not capture the content." and skype just buffers a black screen when I go to video settings. Both have "HP Truvevision HD" selected as the webcam and in device manager under imaging devices "HP Truvevision HD" is there and updated. The laptop was restored to factory setting, I installed Windows updates along with making sure the drivers are updated. Nothing has been unistalled and not much has been installed.
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Jan 22, 2013
I have a hp pavilion g6-1d 60 us notebook , formerly running windows 7 Home Premium 32/64 bit operating system. I'm now using Windows Ultimate 32 bit operating system.
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