HP/Compaq :: Envy 15 Webcam Blue-shifted
May 20, 2010
I no longer own an Envy15, but I did for about 23 days.
I found this article on engadget: HP Envy 15 said to be suffering from blank screen issues, lousy webcam -- Engadget
Cliffnotes: Fluorescent light produces nice images, incandescent and sunlight produce blue-shifted images.
This might have to do with the camera detecting more into the IR spectrum than a normal camera. We know this because it uses IR LEDs for low-light "night vision." Direct sunlight and incandescent put out a lot of IR light and the camera probably interprets infrared light as bluish. Fluorescent lights produce much less IR light than incandescent and sunlight, so that's probably the issue.
From wiki:
"Many light sources, such as the fluorescent lamp, high-intensity discharge lamps and LED lamps offer higher efficiency, and some have been designed to be retrofitted in existing fixtures. These devices produce light by luminescence, instead of heating a filament to incandescence. These mechanisms produce discrete spectral lines and so don't have the broad "tail" of wasted invisible infrared emissions produced by incandescent emitters." - Incandescent light article
"The heated filament emits light that approximates a continuous spectrum. The useful part of the emitted energy is visible light, but most energy is given off as heat in the near-infrared wavelengths.'' - Incandescent light article
I'm about 90% sure this is the problem. If you have an Envy15 and don't mind spending a few bucks to test this, try purchase an infrared cut-off filter and put it over your web cam.
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Nov 3, 2009
I am extremely disappointed these days bcoz of the way things are turning out for my HP 530 Laptop. And all these issues are happening merely bcoz of the fraud people in Mumbai, India whom I had given my laptop to for either LCD Screen replacement or By paying the money and changing the LCD screen. The computer market of Mumbai is highly equipped with people of dishonesty and fraud minded attitude and even if one pays money to them, they are still bound to cheat you! All are simply crooks and keep thinking of ways to cheat innocent and genuine people like me. The entire computer market in Mumbai city are filled with Frauds...thereby not leaving back a single person or an organization to trust on.
DFDSFDSFDS
My Laptop's Issue...
This morning, when I turned ON my laptop, I see the entire display of my Laptop being shifted from Right to Left by 10% thereby leaving black area at the right hand corner.
Last week, when I turned on my laptop for about few mins, the screen was perfect positioned fine. However, due to the internal fan not rotating, I had to shut down my laptop with 5-7 mins. I had also Disassembled and Reassembled the entire laptop 2 weeks back to check the Fan area if theres any dust and blew Vacuum Blower to remove any dust in the Fan area if any. Also, I could see the Fans connector being properly connected to Motherboard. After Re-assembling everything, I turned on my Laptop and I could still see the Display being positioned perfectly fine! But, the Fan still wasnt rotating.
Also, when I hooked up an external monitor to my Laptop VGA connection, the display positions perfectly fine on an external monitor! But still, the display remains shifted to Right on the LCD screen of my HP 530 Laptop. This I believe is a physical shift taken place as at BIOS mode also, the Display is shown shifted to right.
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May 28, 2009
I've had this laptop for a day now and am having some issues which I wonder if anyone could help me with.
1. Integrated 'Crystal Eye' webcam
I can't get it to work with Live Messenger. I can only hear the audio from the other person (no video). They also can only hear me and not see me. When I try the Audio/Video tuning wizard my webcam shows fine?
2.Acer Arcade Deluxe
I tried out the Blu-ray drive when I first tried out the laptop and it worked fine. There was a prompt when the Arcade software was first started to inform me that there was a software update available and that if I didn't update then some Blu-ray discs may not play. I ignored the prompt originaly and as I said Blu-ray dics played fine.
I decided to update the software as was recommended but as soon as it was updated, Blu-rays no longer played, nor did normal DVD's. All I got was a multi-coloured blank screen in Arcade and that was it. The disc didn't even spin up.
I uninstalled Arcade and re-installed the original version and it works again. Anyone else had this problem? Any work around?
3. Built-in speakers
The speakers on this laptop sound amazing especially compared to my old Aspire. However, when watching say, a DVD, then whilst the sound is impressive for laptop speakers, speech sounds very off centre (weighted to the right channel). However, all other background sound etc. is separated normally. I notice that the speakers are set a little to the right - could this be the reason?
4. CineDash Media Console
I'm finding the responsiveness of the touch panel hit and miss. Is this the same for everyone else? EG. adjusting the volume - I slide my finger up the curve to turn up the volume and sometimes it works fine and others I have to do it a few times before it responds. Some for the other buttons, like 'ENTER' - sometimes a light touch is all that's needed, other times I have to press it hard.....................
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Jan 28, 2009
if I could get Dell Webcam Center for my HP DV5Z-1000. If it is possible, I would like to know how.
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Oct 7, 2014
error message appears:
"Cyberlink YouCam cannot connect to your webcam (HP Truevision HD)..."
Drivers and software appear to be up to date.
Operating Windows 8.1
Cyberlink YouCam 3.5.6117 (DE) - came with laptop
HP Truevision HD driver 6.3.9600.16384
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Sep 17, 2014
All of a sudden my wifi stopped working. I tried restarting the laptop but it still did not work, after installing windows 8.1.The Product name is: HP ENVY TS 17 Notebook PCThe Product number is: E8A11UA#ABA
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Oct 7, 2014
I've had my laptop for about one and half years now, and so far the webcam has been working fine. Today though, it stopped functioning. At first I thought it was the microphone and webcam, but I tested the microphone and that's working. The only thing not working is the webcam.
I tried restarting. I tried looking up the driver and making sure it was all set. At that point, I realized I didn't even have a webcam installed (which is what my programs were telling me but I didn't believe).
I then searched on this forum to find a solution and another member posted that removing the bevel and sticking the little plug back in should work. I tried it and it didn't. (I'm also concerned that I did this with my computer on... Have I done any serious damage?)
Other info:
Laptop: HP ENVY dv6t-7300 CTO Select Edition Notebook PCProduct Number: C2Y46AV
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Apr 21, 2014
Have a problem with an integrated webcam on my dv6-7263er HP ENVY . YouCam drivers are up to date and reinstalled twice.
Here are some pictures, showing what was before and now.
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Mar 25, 2013
My laptop is brand new. I remember the first time I started it I clicked on CyberLink YouCam and the camera worked. I even took a picture with it.Since then I am trying to activate the webcam and it is not working. I wanted to Videochat on Skype but the webcam was not activated so there was no webcam option. I read that if you go on Facebook and click on "Change Profile Picture" and then "Take Picture" it activates the webcam, but not in my case.
When I start CyberLink YouCam it says that there was no webcam found and if I have to activate it if I have one. So here is my question: How do I activate the webcam? How that works. What button combination I have to press or whatever.I have the HP Envy dv7-7202eg with Windows 8.
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Apr 22, 2012
I just bought a new hp-envy 15 3021-tx a week ago. so far, i have gotten 4 blue screens within a week. Is something wrong with hardware or software?
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Oct 30, 2014
Product: HP ENVY TouchSmart 15t-j000 Select Edition CTO Notebook PC, Model C9G48AAR, Product Number: C8P45AV
Problem: After logging in, the screen flashes the Start Screen on and off in random fashion, and is unresponsive to any input.
Effort: We followed the instructions on the HP web site for this symptom (Desktop Screen Flashes Between a Blue Screen with a Blank Taskbar and a Desktop Screen on Startup (Windows 8)), but it failed at step 8 - the Start Screen flashes in Safe Mode with no way to find or enter the "Control Panel" step.
We have also rolled back the system to the last restore point, reseated the memory, and reset the BIOS - all HP recommended processes for video problems.
Current Status: We always look to resolve any problems via the HP web site first; this one had us stumped.
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Nov 11, 2014
I'm an IT professional working on a client's HP Envy 15t-3200 notebook PC (Win 7 x64, Intel i7, AMD 7700 series)
He said (he thinks) after installing a recent windows update, it started blue screening on him with a graphics error.
He restored his PC to factory install, and it was working fine until he installed windows updates and the graphics drivers again, receiving the same blue screen graphics error.
I picked up his laptop. I installed a slipstream of windows 7 that I created. Everything worked fine - as soon as I installed his graphics drivers.
First, I had installed the AMD drivers (from AMD, not HP). I thought everything was working fine, until I checked the device manager and saw that the AMD graphics were being disabled, and the laptop was reverting to the generic graphics driver. I also tried the older driver offered on HPs support page.
I uninstalled the AMD graphics, and installed the Intel graphics. As soon as they were installed, upon restarting I received the same original blue screen error and had to result in booting to safe mode and performing system restore.
When I install the AMD graphics without installing Intel graphics, it reverts itself to Generic graphics. The AMD graphics adapter shows a Code 43 in the device manager, stating that the device has stopped working because it has reported problems.
I played around with different versions of AMD graphics which did not resolve the issue, and I installed different versions of the Intel graphics, which still caused a blue screen.
The PC is working ONLY with the generic graphics drivers, which doesn't work for what my client wants to be able to do (gaming).
I found this - [URL] ..... on the troubleshooting page for this notebook, and tried using this solution which also did not resolve the issue.
I've checked temperatures of the laptop and nothing is anywhere near overheating.
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Feb 14, 2014
I have a ENVY Touchsmart 15-j070us, and updated to Windows 8.1, 64 bit. Now my webcam is not working.
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Apr 16, 2014
My webcam stopped working all of a sudden. I have HP ENVY dv6-7258nr Notebook PC with Windows 8. The camera app says "Connect a camera." and the device manager does not show "Imaging Devices". Instead there is "Other Devices" which has a subcategory of "Unknown Devices" with a yellow mark.
I have updated, reinstalled cyberlink youcam drivers, tried system restore (which does not complete saying i have an anti virus open when i don't have any antivirus on my notebook) but nothing works. Scanning for hardware does not bring up any thing. I have also followed the instructions given on hp site and opened the youcam software but it does not detect the camera.
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Jul 13, 2014
I have a envy 17 laptop with Windows 8.1 and I was trying to change the display settings after applying one the mouse and all the icons on the desktop disappeared I tried accessing task manager but the screen just switched to a light blue color with no error message. Ive tried restarting it but that hasn't done anything, what to do?
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Nov 8, 2009
I have not used my webcam for a while, but recently updated Skype. When I went to use the web cam it was not detected. When I try Cyberlink Ucam it says no webcam detected. I checked the driver in Device Manager and it is ok. I used HP Recovery Manager and reinstalled the Cyberlink software but it is still undetected. Is there some keyboard switch for the camera or something simple that I am missing??
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Aug 9, 2009
I have tried many settings on the computer, as well as cleaning out all my nvidia drivers and installing them back. There seems to be no solution. How do I fix this?
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Jan 19, 2015
I am having a Dell Inspiron 3521 laptop which came with a Ubuntu installation. For obvious reasons I shifted to Windows 8.1 x64 pro but immediately my machine no longer detected networks. In fact, I can only see the option to use wired connection now (after installing some drivers from Dell) in the system tray network notification.
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May 22, 2014
DVDs will load successfully and play, but BlueRays will not, even though this computer has a BlueRay player and the Cyberlink software to play them. It recognizes the BlueRay title, appears to load the disk and then returns to the initial screen and does nothing. When I click play, Cyberlink asks if I want to restart or resume playing. Either button I select returns me to the beginning of the process.
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Jun 19, 2013
HP Mini 210-1000 ... Actually it's HP Mini 210-1060EV PC
From product specifications: Display: 25.6 cm (10.1") Diagonal WSVGA LED HP BrightView Infinity Widescreen Display BID (1024 x 600)
Battery has been dead a long time. My display drivers and BIOS have recently been updated from HP website. After a power failure and a restart, the display looks weird. It was shifted about an inch downwards with a black border at the top, over which the mouse will not go, and the taskbar is not visible as is off the bottom of the screen.
When I go to Screen Resolution from Windows by right clicking on desktop resolution is set as 1024x768, when I click on Advanced Settings, Monitor tab, Monitor is set as Generic Non-PnP Monitor (1024x768 60Hz). When I change to 1024x600 it looks blurry and stretched vertically, but the screen is still shifted downwards with black border on top.
When I enter Intel Graphics Settings I can do the same changes as in the Windows dialog box (640x480, 800x600,1024x600,1024x768).
In the Aspect Ratio Options when I select Fullscreen (No-Border) the Black border is fixed but the screen still appears streched vertically but the screen is cut off at the bottom with no Taskbar visible. Re-installed graphics driver as well as a few Monitor Type Drivers from windows, nothing changes. When I turn the notebook on, the HP Quickweb screen also appears as a 1024x600 stretched vertically with no black border at top but going off the display at the bottom.
It appears that Windows and Hp Quickweb see the display as 1024x768 60Hz after the power failure. Before that, I had installed some Windows Updates but nothing related to Display drivers. I only had a System Restore point from earlier that day (very low free hard drive space?) but that didnt do anything.
Guessing it's a registry/driver problem since no pixels are bad and the black border on top is fixed in Aspect Ratio Options when I select Fullscreen (No-Border).
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Nov 28, 2014
Need to re-install the Dell Webcam Center Software (not the drivers) on my laptop how to i get them?
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Mar 21, 2010
beats edition as compared to the envy 15 version.
1. What reason is there for the 800 dollar difference in price other than the beats headphones?
2.Does the back of the case only have the beats logo on it or is there any type of laser etching like on the original envy.
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Apr 12, 2009
my hp webcam. Whenever i open the hp webcam mediasmart software, a window pops up and says that the webcam either isn't connected, or is being used by another program. I've restarted my computer and it's not being used by anything else, but it still says this.
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Dec 8, 2009
i'm pretty sure it's in quickplay but have no idea where to access it.
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Aug 9, 2009
i got an HP Pavillion Artist's Edition laptop (HP Pavillion dv2700) with a built-in webcam, running Vista. even more recently i decided to try to get a program i could use to record my desktop, just for fun. i tried a program called ManyCam (since it was free). however, it didn't seem to work with Youcam, and when i tried using Youcam, that wouldn't work either. ManyCam froze when i tried to select the webcam as the source, and Youcam simply showed a black screen where i should've been able to see myself. in the end i uninstalled Youcam (i also no longer have quickplay because i was sick of it starting every time i accidentally brushed the button).
after searching for a solution i tried downloading and installing a non-HP driver (Chicony--now the driver shows up as Acer Crystal Eye webcam). this didn't help any. i even tried a different program, Debut Video Capture Software. still no luck (when i select "device" as the source i just get a black screen). i've looked everywhere i could think for a solution but have yet to find one. any help would be greatly appreciated. just ask if any additional information is needed.
ok, here's what i did: i uninstalled the chicony driver, as well as ManyCam and the other program i had installed. i also got skype, on a friend's recommendation. i restarted my computer to install updates. the hp webcam driver seemed to be installed and running fine. skype detected my webcam. however i still got no picture, just a blank/black screen. even on msn. i found a torrent of youcam and installed it, but it keeps telling me there's no video device detected. my webcam is turning on, but beyond that it's still not working.
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Apr 12, 2009
I own an hp dv9260us and I cannot get the webcam to operate.
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May 15, 2009
how can I access the Webcam without going on IM services? There has to be a software for it. I can't seem to locate it!
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Feb 7, 2009
Anyone know a workaround for the HP webcams and facebook or other flash applications? I have no problem accessing my webcam through the supplied software, but any online flash software seems to access the camera for a second (light turns blue), then the light turns off and it fails to connect.
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Aug 18, 2009
on my old laptop, a lenovo, if i wanted to change the settings of the webcam to lets say black and white, or low light mode, all i would have to do was go into the properties and change it ... then for whatever webcam application i used whether it was facebook video, ooVoo, skype, the webcam would be black and white in low light mode.
but with this HP webcam ... everytime i open up a webcam application the HP mediasmart webcam opens up, and then all my settings from the last time are gone. and when i try to leave a facebook video the mediasmart webcam application doesnt even open up.
BASICALLY, what i am asking is... is there any way to save the webcam preferences on this HP webcam so it is the same for whatever application i use ?
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May 2, 2009
I bought a Compaq Presario CQ60-211DX because it was cheap and I wanted a "backup" machine as I paid way too much for my MacBook to get "rough" with it (i.e. travel, put it in a full bookbag, take it to my school in a relatively high crime area, etc).
Well, basically you get what you pay for because this machine seems to run slower than molasses.
However, an annoying problem has popped up in that there seems to be a blue-streaked "tint" that started on pics and some video, that now exists on regular webpages as well. I haven't smashed the screen or spilled liquid on it. I have a 1 year warranty on it that's still good, but I'd rather try to fix it myself.
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