HP 15 D037dx Display :: Webcam Is Not Working For YouCam Or Skype
Aug 18, 2014
Product Name:
HP 15-d037dx TouchSmart Notebook PC
Operating System:Windows 8.1 (64-bit)
Webcam doesn't work for YouCam or Skype, haven't tried anything else because that's all I need it for. YouCam says "CyberLink YouCam coult not capture the content." and skype just buffers a black screen when I go to video settings. Both have "HP Truvevision HD" selected as the webcam and in device manager under imaging devices "HP Truvevision HD" is there and updated. The laptop was restored to factory setting, I installed Windows updates along with making sure the drivers are updated. Nothing has been unistalled and not much has been installed.
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Jan 8, 2012
I have an integrated webcam and my HP Pavilion dv6 now shows this message with a yellow triangle "no webcam installed". How do I fix? My HP Pavilion is really starting to fail. Cyberlink won't let me update software because it claims I don't have the full version. Didn't HP install the full version with my laptop?
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Nov 8, 2009
I have not used my webcam for a while, but recently updated Skype. When I went to use the web cam it was not detected. When I try Cyberlink Ucam it says no webcam detected. I checked the driver in Device Manager and it is ok. I used HP Recovery Manager and reinstalled the Cyberlink software but it is still undetected. Is there some keyboard switch for the camera or something simple that I am missing??
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Apr 8, 2013
I have a HP G70-460US Laptop and the webcam has just stopped working. How do I get it working again.
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Dec 25, 2010
I have a Presario CQ56 and its suppose to have a built in webcam but when I tried to use it, it said that it wasn't on and that I need to turn it on. How do you turn it on?!
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Oct 7, 2014
I've had my laptop for about one and half years now, and so far the webcam has been working fine. Today though, it stopped functioning. At first I thought it was the microphone and webcam, but I tested the microphone and that's working. The only thing not working is the webcam.
I tried restarting. I tried looking up the driver and making sure it was all set. At that point, I realized I didn't even have a webcam installed (which is what my programs were telling me but I didn't believe).
I then searched on this forum to find a solution and another member posted that removing the bevel and sticking the little plug back in should work. I tried it and it didn't. (I'm also concerned that I did this with my computer on... Have I done any serious damage?)
Other info:
Laptop: HP ENVY dv6t-7300 CTO Select Edition Notebook PCProduct Number: C2Y46AV
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Feb 14, 2014
I have a ENVY Touchsmart 15-j070us, and updated to Windows 8.1, 64 bit. Now my webcam is not working.
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Apr 16, 2014
My webcam stopped working all of a sudden. I have HP ENVY dv6-7258nr Notebook PC with Windows 8. The camera app says "Connect a camera." and the device manager does not show "Imaging Devices". Instead there is "Other Devices" which has a subcategory of "Unknown Devices" with a yellow mark.
I have updated, reinstalled cyberlink youcam drivers, tried system restore (which does not complete saying i have an anti virus open when i don't have any antivirus on my notebook) but nothing works. Scanning for hardware does not bring up any thing. I have also followed the instructions given on hp site and opened the youcam software but it does not detect the camera.
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May 2, 2013
I am an HP DV6-6c38TX running Windows 7 x64. I also have VMWare Workstation 10 installed.
Drivers installed for the webcam are :
ksthunk.sys
usbvideo.sys
Issues:
1) running in normal Windows 7 x64 base machine (not VMWare)
a) after booting the laptop I can use the webcam
b) I run an app to capture an image and it works fine. I then close the app.
c) I open Skype and use the webcam and then Exit Skype.
d) I open the app again and it says - could not detect webcam device (assuming this comes from the app)
f) I open Skype and check the webcam and it works. I stop the webcam (Skype still running)
g) I start the app again and now the webcam works
h) I Quit Skype, runthe app again, and it now says - could not detect webcam device
That is just for the Laptop running as is.
2) VMWare
now in VMWare, this is worse.
a) I attach the Webcam
b) I run the same app, but it says - could not detect webcam device
c) I close VWMare
d) Now no app detects the webcam, not the app, not Skype.
e) I check the Device Manager and in fact the webcam now does not even appear in the Dedvice Manager...
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Oct 11, 2014
I have a HP ENVY m6 Notebook PC, whem I used skype video call, the image of video is upside down, and I can not find any way to change the webcam hp truevision driver on Windows 8. How to make the video image back to normal?
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Dec 29, 2014
The left mouse button on my laptop (model 15-d037dx) doesn't click when I press it. The laptop is almost brand new, can I get a replacement button?
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Oct 4, 2009
i just formatted my pc and it seems like i lost youcam setup, i tried to google it but they are telling me that it's not free, this cant be right because i remember well downloading it and it was free
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Aug 4, 2014
Just bought a new HP ENVY m6 Notebook PC. CyberLink YouCam 5 cam pre-installed. I can open the software and it appears to run fine but when I try to access the settings the computer freezes and locks up. I end up having to hold down the power button to force a shutdown.
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Oct 7, 2014
error message appears:
"Cyberlink YouCam cannot connect to your webcam (HP Truevision HD)..."
Drivers and software appear to be up to date.
Operating Windows 8.1
Cyberlink YouCam 3.5.6117 (DE) - came with laptop
HP Truevision HD driver 6.3.9600.16384
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May 6, 2011
Just purchased my new Pavilion dv7, and when I run the You Cam software, it tells me my HP TrueVision HD webcam is not detected. I have tried at this for several days now, at one point when I was trying to fiddle with the You Cam settings, the webcam light turned on for aprox. 2 seconds and then went dead again, since then it won't even let me into the YouCam settings.
Right now I'm becoming more and more convinced that this is due to my laptop being assembled outside the US. Need a fix for this immediately.
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Dec 20, 2008
Why is the webcam on the mini 1000 very dark. Are there any present solutions or future solutions available? I searched around without any luck.
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Dec 10, 2014
I have a HP Pavilion dv6t-6c00. I upgraded to windows 7 ultimate before which I had windows 7 home premium on which I could use the webcam but now it shows an error when I open cyberlink youcam "Warning, No webcam detected. Try plugging in a webcam into your computer now. If you are using an integrated camera, make sure that it is turned on". I've watched and tried all the steps except for the last step as the cyberlink youcam software doesn't allow me to click the configure settings. What should I do to turn on my webcam?
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Apr 21, 2014
Have a problem with an integrated webcam on my dv6-7263er HP ENVY . YouCam drivers are up to date and reinstalled twice.
Here are some pictures, showing what was before and now.
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Jan 22, 2013
I have a hp pavilion g6-1d 60 us notebook , formerly running windows 7 Home Premium 32/64 bit operating system. I'm now using Windows Ultimate 32 bit operating system.
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Mar 25, 2013
My laptop is brand new. I remember the first time I started it I clicked on CyberLink YouCam and the camera worked. I even took a picture with it.Since then I am trying to activate the webcam and it is not working. I wanted to Videochat on Skype but the webcam was not activated so there was no webcam option. I read that if you go on Facebook and click on "Change Profile Picture" and then "Take Picture" it activates the webcam, but not in my case.
When I start CyberLink YouCam it says that there was no webcam found and if I have to activate it if I have one. So here is my question: How do I activate the webcam? How that works. What button combination I have to press or whatever.I have the HP Envy dv7-7202eg with Windows 8.
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Oct 7, 2011
my laptop is HP 6107 TX and i have an integrated webcam, which worked the first few days after I bought it, but after that the webcam screen just shows plain black. But the strange thing is if I bring a luminous object, like a phone screen near it it shows a green image of the phone on the screen :
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Nov 5, 2009
I'm getting the error message of "webcam not found or is not working properly / please click connect button and try again" when i go into arcsoft.
How do I fix this? My cam worked fine a few weeks ago, I have no idea what would have caused this glitch. Is there a driver I can uninstall/reinstall?
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Nov 5, 2013
I have Thinkpad Edge E330 bought this July, with win8 downgraded to win7. It recently started a problem where the laptop's own display doesn't display anything (just blank) if I don't have external display connected. The external display doesn't have be in use, just connected, and E330's own display works fine. If I disconnect the external display, the E330's own display goes blank also. It doesn't matter what display setting I have.Currently I'm not able to use my E330 as a laptop at all.
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Jun 12, 2012
I am running Win 8.1 x64 (up-to-date) on HP Pavilion 1322TX laptop. There are Intel HD Graphics 3000 and ATM Radeon HD 7450M two graphic cards as the device manager window. Recently I am getting blue screens and later message appear saying the ATM driver stopped working. I found many problems with this driver in the past as well. When I check the relevent page for my laptop model, there is no update since 2012..
Can I update these two drivers seperately by getting updates from Intel and AMD sites?
Is there any update for catalyst control system (CCC) ?
When I try to update through the CCC or HP Support Assist, it is always no updates..
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Dec 20, 2013
I have reinstalled my original Vista Home Premium 32bit using the recovery partition. All is well, except I can't make the webcam recognizable to the system. Therefore, I can't use my Skype video call function. When I had the factory installed OS, Skype video call worked perfectly.
I have been all over the Internet trying to find software - YouCam, Quickplay, SP37849, SP46565, SP38361 and SP 45866 - all to no avail. None of the software would install, except Quickplay (SP38361).
In the Device Manager, under Imaging Devices, there is no webcam driver listed, only my HP 6700 All-in-One printer/scanner. Is there a possibility that only one imaging device can be installed at one time?
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Sep 3, 2014
Product name: HP Pavilion g6
Product number: A3A09EA#ABU
My problem goes as following:One day I realised I cannot use my built in camera anymore. Tried reinstalling original preinstalled Cyberlink Youcam software, but as you can assume if that worked - I wouldn't be here. Then I tried troubleshooting according to HP guide. The problem is there is no category called "Imaging devices" at all.
I can place two bets on what could actually happen:
a) somehow I managed to delete basic HP webcam 101 driver.
The exact name of the device is: USBVID_05C8&PID_021E&MI_00
b) internal camera itself broke down (it's not unplugged cord issue - made sure myself)
I believe I could try installing basic separate driver for the camera, the problem is I cannot find one/cannot find reliable source. Could you send me/upload it for me?
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Jul 25, 2009
To all of you who have had or still having problem in getting your webcam to work or get detected by your laptop try this.
Almost everyone who has formatted their hard drives and/or done a clean install of the OS has come into contact with this problem from what I have read...
Uninstall all Dell webcam software and download and install ManyCam webcam software, by all accounts the Dell webcam software is the villain here.
Once this is installed your webcam should now be detected by the system and now work. ManyCam is a freeware program I have no means of testing this due to the fact all my systems are M1330 XPS.
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Oct 12, 2008
just had the dell tech round on friday to replace my motherboard, and have since discovered my webcam isnt working.
I get the message "No supported camera detected, please plug in to continue" in Dell Webcam Manager.
Also the webcam does not show up in device manager.
When the system powers on the webcam light does not flash...
So basically, i think he forgot to plug in the webcam to the new motherboard, or its a loose connection, does this sound about right??
If so would it be a reasonably easy job for me to rectify?
I cant really be bothered with going through the hassle of diagnosing the fault with someone over the phone who i cant really understand, then have to find some free time to have the tech come round and fix it, when he will probably mess something else up in the process.
I have the service manual for this laptop (M1530) but cant seem to find anything in there.
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Jul 5, 2014
When i used to poen my webcam through cyberlink webcam or any other webcam software it shows "The connection to device was lost" or "Can't start videos". MY SYSTEM DETAILS ARE BELOW
OS NAME-Microsoft windows 7 ultimate
VERSION-6.1.7600 build 7600
SYSTEM MODEL-Hp pavillion g4 notebook pc
SYSTEM MODEL-X86 based PC
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Aug 17, 2014
I've a HP Compaq 6730b with build in webcam. According hardware info, webcam should work and drivers are installed.
When I start up HP_Webcam.exe or Youcam the blue led is not turning on and I receive the following error:
access violation 00529e53 in module HP_Webcam.exe. Read of address 00000000.
What can be the cause of this access violation?
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