Sony :: Webcam Not Working On My SR
Nov 5, 2009
I'm getting the error message of "webcam not found or is not working properly / please click connect button and try again" when i go into arcsoft.
How do I fix this? My cam worked fine a few weeks ago, I have no idea what would have caused this glitch. Is there a driver I can uninstall/reinstall?
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Oct 27, 2009
im trying to get the dang thing to work w/ something on my vista x64 sz-491n laptop. ive tried several things already.
1) download the original file but its only x86 when extracted..no x64 bit files like the later model sz's. ive used have disk method for the x86 files and just a black screen in camera capture utility.
2) i took my working x64 vista webcam driver from my sz650n vcc7 and modified inf to make it a vcc5 and used have disk method w/o luck also.
i dunno why sony had to make a different webcam driver for each model sz. anyone understand how i can get this to work w/ x64 bit on my sz491n machine? or even windows 7 x64 bit even because i could upgrade if i had to.
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Jul 25, 2009
To all of you who have had or still having problem in getting your webcam to work or get detected by your laptop try this.
Almost everyone who has formatted their hard drives and/or done a clean install of the OS has come into contact with this problem from what I have read...
Uninstall all Dell webcam software and download and install ManyCam webcam software, by all accounts the Dell webcam software is the villain here.
Once this is installed your webcam should now be detected by the system and now work. ManyCam is a freeware program I have no means of testing this due to the fact all my systems are M1330 XPS.
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Oct 12, 2008
just had the dell tech round on friday to replace my motherboard, and have since discovered my webcam isnt working.
I get the message "No supported camera detected, please plug in to continue" in Dell Webcam Manager.
Also the webcam does not show up in device manager.
When the system powers on the webcam light does not flash...
So basically, i think he forgot to plug in the webcam to the new motherboard, or its a loose connection, does this sound about right??
If so would it be a reasonably easy job for me to rectify?
I cant really be bothered with going through the hassle of diagnosing the fault with someone over the phone who i cant really understand, then have to find some free time to have the tech come round and fix it, when he will probably mess something else up in the process.
I have the service manual for this laptop (M1530) but cant seem to find anything in there.
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Jul 5, 2014
When i used to poen my webcam through cyberlink webcam or any other webcam software it shows "The connection to device was lost" or "Can't start videos". MY SYSTEM DETAILS ARE BELOW
OS NAME-Microsoft windows 7 ultimate
VERSION-6.1.7600 build 7600
SYSTEM MODEL-Hp pavillion g4 notebook pc
SYSTEM MODEL-X86 based PC
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Apr 8, 2013
I have a HP G70-460US Laptop and the webcam has just stopped working. How do I get it working again.
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Dec 25, 2010
I have a Presario CQ56 and its suppose to have a built in webcam but when I tried to use it, it said that it wasn't on and that I need to turn it on. How do you turn it on?!
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Feb 23, 2015
I own laptop acer Aspire 5742 g model, snide. [edited for privacy], Serial Number.. 2 months ago I decided to reinstall my operating system win 7 ultimate 64 bit. After reinstalling and installing drivers, update drivers and BIOS update to version 1.30, everything worked ok for 5 days, then I found that I no longer can access the Acer Crystal Eye webcam in Webcam. When you start the application displays the message The camera is not available or is used by another application ...
I reinstalled windows and I took it from the beginning. The pleasant surprise was when the camera is no problem, but after 4-5 days the same problem. Chamber refuses to start. Mention that in these 4-5 days was not installed on any laptop program. Only Google Chrome browser. There is currently installed antivirus unit. Windows Update is up to date, as well as driver update software.The same version of Windows I used it before resettlement and use it on another Acer laptop and I have no problem. In Device Manager installed camera appears. I uninstalled the driver and reinstalled without success ...
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Apr 25, 2013
My dell inspiron N4010 are webcam are not working.
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Oct 14, 2010
I received a e6410 laptop through ma company. XP is installed on it. My problem: the webcam is not working.
So, first I download and install the latest driver from the dell website. But there was an error during the installation.
Then I look in the device manager and no webcam is present at all. So it's seems to be an hardware problem.
So I go to the bios and look for an option to activate it but there is no option in the dell bios...
a way to have my webcam detected by the system)
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Feb 7, 2013
I have an Inspiron 1525 and the webcam has stopped working. I don't even have an Imaging Device visible on my Device Manager.
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Jun 7, 2013
Recently I bought a Y500. After installing the Windows 7 X64 and start a conversation on Skype fot the first time webcam worked without problem. After two days I tried to make a video call but the camera does not start ... Circle rotates the camera LED lights up but the screen is black.
I tried the site. Testmycam.com has image but blurred. Reinstalling drivers, i installed an old version of Skype version 4.2 but problem not resolved...
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Oct 7, 2014
I've had my laptop for about one and half years now, and so far the webcam has been working fine. Today though, it stopped functioning. At first I thought it was the microphone and webcam, but I tested the microphone and that's working. The only thing not working is the webcam.
I tried restarting. I tried looking up the driver and making sure it was all set. At that point, I realized I didn't even have a webcam installed (which is what my programs were telling me but I didn't believe).
I then searched on this forum to find a solution and another member posted that removing the bevel and sticking the little plug back in should work. I tried it and it didn't. (I'm also concerned that I did this with my computer on... Have I done any serious damage?)
Other info:
Laptop: HP ENVY dv6t-7300 CTO Select Edition Notebook PCProduct Number: C2Y46AV
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May 3, 2012
i recently bought my W520 and everything works just fine - except for the internal webcam.
I installed the drivers (current version) from the Lenovo web site but the webcam won't turn on. The green just wouldn't turn on and when I press Fn+F6 the communication tool shows up without any webcam video. Same thing for skype or any other webcam tool.
Sometimes after booting it works for a few seconds but then the image freezes and it won't start again until after several system restarts.
System Details:
Thinkpad W520 (4276), Core i7-2760QM
Windows 7 64 Bit Professional
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Jan 16, 2014
i just installed windows 8.1 on hp 430 laptop but now my webcam is not working and on board mic is not working and bluetooth is also not working.
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Aug 18, 2014
Product Name:
HP 15-d037dx TouchSmart Notebook PC
Operating System:Windows 8.1 (64-bit)
Webcam doesn't work for YouCam or Skype, haven't tried anything else because that's all I need it for. YouCam says "CyberLink YouCam coult not capture the content." and skype just buffers a black screen when I go to video settings. Both have "HP Truvevision HD" selected as the webcam and in device manager under imaging devices "HP Truvevision HD" is there and updated. The laptop was restored to factory setting, I installed Windows updates along with making sure the drivers are updated. Nothing has been unistalled and not much has been installed.
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Jun 24, 2010
My webcam has been working fine with all programs (skype, aim, websites, etc) until yesterday. Now, it just shows a black sceen and when I try to access it on websites I get error messages saying the webcam can not be found. When I look under my devices, it says the webcam is installed and my drivers are up to date. I tried reinstalling the drivers but that didn't work.
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Oct 20, 2014
I'm trying to get the webcam working. I haven't used it in probably over a year, and now I can't seem to get it to work. I've read lots of posts about downloading a new driver but I've tried several different ones and none work. I have an Aspire 5517. When I go into the device manager it says the webcam is working....but it isn't.
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May 2, 2013
My computer (inspiron 1525) web cam is not working.... suspect some software problem! how can I down load the soft ware? The CD is not with me.
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Feb 14, 2014
I have a ENVY Touchsmart 15-j070us, and updated to Windows 8.1, 64 bit. Now my webcam is not working.
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Jan 23, 2013
I just bought a T430u but I cannot get the WebCam to work properly. When I use for example the Windows 8 camera app or Skype the green light next to the WebCam turns on but instead of seeing me on the screen I just find a grey picture with a white crossed out camera.
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Jan 23, 2015
have Dell Laptop Series N5050 with Window 7 Home basic. Its Webcam Drivers are not working properly. I want to have a Video Chat but due to the webcam problems I am unable to do so. I use Dell drivers to update them but No solution found.
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Oct 2, 2014
I recently got this computer. When I got it, i tried the webcam and it worked ok. The second time I tried to use it, with the "Camera" Windows app, I get a message that says "To get started, connect a camera".
I googled for solutions and discovered that the "Imaging devices" category had disappeared from the Device Manager.
I downloaded several drivers, and the only one that worked was this one. After installing it, the camera worked ok, and the "Imaging devices" reappeared in the device manager. However, after rebooting the computer, the camera stopped working again and the "imaging devices" category disappeared as well.
This is a temporal solution because everytime I want to use the camera I have to install the drivers first, knowing that sooner or later the camera will stop working and the device will not be recognized by Windows anymore.
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Apr 16, 2014
My webcam stopped working all of a sudden. I have HP ENVY dv6-7258nr Notebook PC with Windows 8. The camera app says "Connect a camera." and the device manager does not show "Imaging Devices". Instead there is "Other Devices" which has a subcategory of "Unknown Devices" with a yellow mark.
I have updated, reinstalled cyberlink youcam drivers, tried system restore (which does not complete saying i have an anti virus open when i don't have any antivirus on my notebook) but nothing works. Scanning for hardware does not bring up any thing. I have also followed the instructions given on hp site and opened the youcam software but it does not detect the camera.
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Sep 4, 2014
I'm using HP Pavillion dv6 1330-er. The problem is - both my mic and webcam mic were working fine untill yesterday's morning. The evening before i was talking with my friend on skype and then gone to sleep. When i woke up - both mic input and webcam mic weren't working. I am using Windows 7 Ultimate x64 ... Nothing like this happened before.
Webcam video itself working fine. Headphones working fine.Tried to reinstall driver - didnt work. Laptop was resting on the table, just like i left it in the evening. Have 2 different windows installed on my laptop (the another one is windows XP, not a single program installed, just drivers) - mics aren't working.
The same mic on different PC working fine.The system detects both headphones mic and webcam mic and the system shows when i'm taking headphones' mic in and out.
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Oct 11, 2012
I have an L540 refurb I got a couple months ago, and the webcam suddenly stopped working. Here's what it looks like when I try to use it anywhere.
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May 2, 2013
I am an HP DV6-6c38TX running Windows 7 x64. I also have VMWare Workstation 10 installed.
Drivers installed for the webcam are :
ksthunk.sys
usbvideo.sys
Issues:
1) running in normal Windows 7 x64 base machine (not VMWare)
a) after booting the laptop I can use the webcam
b) I run an app to capture an image and it works fine. I then close the app.
c) I open Skype and use the webcam and then Exit Skype.
d) I open the app again and it says - could not detect webcam device (assuming this comes from the app)
f) I open Skype and check the webcam and it works. I stop the webcam (Skype still running)
g) I start the app again and now the webcam works
h) I Quit Skype, runthe app again, and it now says - could not detect webcam device
That is just for the Laptop running as is.
2) VMWare
now in VMWare, this is worse.
a) I attach the Webcam
b) I run the same app, but it says - could not detect webcam device
c) I close VWMare
d) Now no app detects the webcam, not the app, not Skype.
e) I check the Device Manager and in fact the webcam now does not even appear in the Dedvice Manager...
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Jan 25, 2014
I've uninstalled and reinstalled drivers for the camera. It does not work in any application.
I've seen a few threads about this but not 100% if there's been a resolution...
running 8.1 windows
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Feb 7, 2013
I have dell inspiron 1525 and my windows is 7 , my mice and webcam don't working since we install this windows on the laptop .
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Mar 8, 2014
i am using E430 laptop with win7 OS
Funtion key button are not working like bluetooth, webcam& wireless. whlie newly installing drivers also showing no hardware found
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