I'm trying to get the webcam working. I haven't used it in probably over a year, and now I can't seem to get it to work. I've read lots of posts about downloading a new driver but I've tried several different ones and none work. I have an Aspire 5517. When I go into the device manager it says the webcam is working....but it isn't.
View 2 RepliesThis ones just a small problem. My webcam works fine, but it's missing on the menu and i can't locate it anywhere in my files so it's just a bit annoying if i want to make a video. It's not even in the manual (printed or computer version). It took three weeks before it appeared in the menu after I bought the laptop, but since I had to restore to factory default and god knows where it is, as i say it's only a minor problem, no location in services. and when i expand my Acer menus theres nothing there either.
View 14 Replies View RelatedI have an Acer Aspire 5735 with an inbuilt Crystal Eye Webcam, I have managed to set up and talk to a contact, but my contact can see me, but I cannot see them. What do I need to do to rectify this? Or is it my contacts problem.
View 5 Replies View RelatedThe touchpad on my aspire 5517 has stopped working and I can use the cursor only with a mouse.I have windows 7.I tried system restore and used devise manager.
View 9 Replies View RelatedI have a TravelMate 7520 with Crystal Eye Webcam, I had to reinstall my vista. Once this was done my webcam didnt work, it showed camera not found.
I have been playing about with it, which ended up meaning I unstall everything (I think). I have installed loads of drivers and software for the webcam but all failed, the camera just doesnt seem to turn on...
I have taken my screen apart unplugged it, uninstalled software, plugged in and reinstall but nothing..Plus once I have installed the driver, I look in device manager and see nothing relating to my webcam.
what I need to download, how to install and how to check the driver is in place
my notebook will not off after restarting. it stays at "WINDOWS IS SHUTTING DOWN" and God knows how long it will be like that if i dun press the off button. i found out that either the BISON or SUYIN webcam software is causing the problem....
View 6 Replies View RelatedI basically used my webcam every night with Skype to talk to my friends. The very next day, it stops working. Ive literally tried everything. In the device manager, I have an "Unknown Device" listed as a USB. Im 100% sure this use to be my Camera.
I just used the Acer factory CDs to reinstall my OS + Drivers. All the drivers were successfully installed with the exception of the Camera Drivers (because the computer doesnt see a camera)
I tried to download the drivers from the Acer website but (both Chicony and Suyin) and everytime I try to install them a error comes up that says "Camera not found!" I have a laptop so I have no clue how its not finding it.
ive been working on this for hours now and its really getting frustrating. Here are the things ive tried, and if someone knows a solution or a different method I havent tried to fix it, PLEASE let me know
My methods:
1. Reformatted computer using Acer recovery discs
2. Downloaded and tried to install drivers from acer website (camera not found problem)
3. Put windows in Safe mode, uninstalled unknown device, restarted computer to let it automatically scan/update (still failed)
4. Deleted all pictures from My Pictures
5. Tried using Windows Vista drivers and setting to Vista Compatibility mode (I have windows 7), no avail
6. Uninstalled and reinstalled Unknown Device (aka camera) driver, didnt work
7. Tried the windows update software option, windows said everything was fine (pshhh).
8. Uninstalled unknown device, used the option "scan for hardware changes" still didnt work
9. Installed skype to see if the webcam would be recognized, which it wasnt.
I own laptop acer Aspire 5742 g model, snide. [edited for privacy], Serial Number.. 2 months ago I decided to reinstall my operating system win 7 ultimate 64 bit. After reinstalling and installing drivers, update drivers and BIOS update to version 1.30, everything worked ok for 5 days, then I found that I no longer can access the Acer Crystal Eye webcam in Webcam. When you start the application displays the message The camera is not available or is used by another application ...
I reinstalled windows and I took it from the beginning. The pleasant surprise was when the camera is no problem, but after 4-5 days the same problem. Chamber refuses to start. Mention that in these 4-5 days was not installed on any laptop program. Only Google Chrome browser. There is currently installed antivirus unit. Windows Update is up to date, as well as driver update software.The same version of Windows I used it before resettlement and use it on another Acer laptop and I have no problem. In Device Manager installed camera appears. I uninstalled the driver and reinstalled without success ...
I know Michelle plays around with Acer laptops quite a bit and understands their numbering system.
I purchased a 5517 from Staples up here in Canada past Boxing Day sale for $299 (el cheapo unit)
Acer 5517-5632 includes Windows 7 Home Premium 64 bit, AMD Athlon 64 processor TF-20 (1.6ghz, 512kb L2 cache), 15.6" HD Acer CineCrystal LCD, ATI Radeon HD3200 graphics, 2gb memory, 160gb hard drive, DVD Super Multi DL drive, cardreader, wireless b/g.
Looked thru the laptop disassembly stickies above and couldnt find this model.
Is there another model that is very comparable.
I recently purchased a 5517-5779 from best buy. Got a nice deal on it and i think im starting to see why...its only a 160gb HD which im kinda kicking myself for getting. To start with i was sitting at about 105gb with nothing of my own installed.
a week later im sitting at 99.6gb. i have still installed nothing. i have used many HP's and havent had this problem.. there seems to be a memory leak somewhere. Are these prominent with Acer products? I should have familiarized myself with Acer a bit more before purchasing one of their products. If i could resolve this issue i would be 100% satisfied with my newest purchase.
ETA-The pc has already had the geek squads "optimization and restoration" done.
My Acer Aspire 5517 Laptop is running Windows 7 X 64 with an AMD Athlon TF-20 Processor at 1.6Ghz with 2GB of physical memory. Every once in a while, and lately quit frequently, my screen goes black, and it will not boot...I have attached an exterior Monitor to it, with no success, so I assume it is not the video portion. To get it to boot I turn it off and on until it re-boots. Sometimes it reboots quickly and at other times it takes several minutes...up to 20 or 30 sometimes. I have run a disc check to see if all the sectors are good on the hard drive. It checks out okay..I thought if the BIOS was out of date, I would update it, to see if that work....
View 2 Replies View RelatedI recieved the Aspire one notebook for a christmas gift not to long ago and it is an awesome little gadget. But what just happened a few moments ago is the camera decided it wasn't going to work anymore and I got a message saying. "Camera not detected." I tried doing restarts resets and even did a eRecovery only to be told that it was a usb device and that I need to "plug it in". I don't understand why it decided to randomly stop working and I'm rather annoyed by it and would like some assistance on this issue. I had to send back one notebook already because the power source was busted I really don't want to have to send this one back too.
View 10 Replies View RelatedI've had this problem for a couple of weeks now. Didn't notice this until I installed Windows 7, but now my webcam does not work. I think it has to do with my laptop falling off the couch as I had problems after that getting the card reader to work (card reader is fine now). I have tried running the Crystal Eye program in XP, Vista 32-bit, Vista 64-bit and Windows 7 64-bit with no luck (it just says camera not found). Occasionally in Vista I will get a popup error message saying a usb device has malfunctioned, and when I look in device manager it says unknown device.
View 4 Replies View RelatedI have an Acer Aspire 5517 Laptop.
Operating System is Window 7 X 64 Home Premium.
AMD Athlon TF-20 1.6 GHz Processor
2 GB RAM_ Physical Memory
220 GB Hard Drive
I leave my computer on during the day, and leave it occasionally for short periods of time..Lately, when I come back to it, the screen will be black..It is black because the computer turns itself off, for no reason that I can find out. When I turn it back on I get a caption that says the "user (name)has been locked out." Below that is a caption that I can click on that reads "switch user." If I click that caption, it says "user logged on." Which is the user that was just locked out! I click on that and my desktop comes up like nothing happened....
So far, to try and correct it, I have flashed the BIOS, because it needed updating. I thought this might work, but it has not corrected the problem. I have also done all of the standard things like defrag., cutting down on desktop icons, fewer starting programs, etc.
I have repaired a few laptop in my time so when a friend said his screen was black but he could read it with a flashlight I guessed right away it was an inverter problem.
I got a new inverter off of *bay, carefully removed the display bezel, swapped in the new inverter and powered it up. Successfully boots into Windows ! Shut it down, screwed the inverter down, put the bezel back on and now the display comes on for 1 second, just long enough to see that "Acer" splash screen, and then goes black. Yes you can still read the screen with a flashlight.
Checked the power in and out wires, they look good. Re-seated both connectors. unscrewed the inverter board from the display so that it is :floating". Nothing. Swapped in the old inverter and it acts the same ?
I have an aspire 5517 that will not boot up the power light comes on but nothing else happens. I've tried attaching an external monitor but it still won't work. All my stuff is on this computer and I need to at least back it up.
View 4 Replies View RelatedI have an Acer Aspire 5517 that was turning itself off and few weeks ago, which I wrote to the community about. It stays on now, but the screen is black. I was able to update the BIOS before it went black permanently. It does turn on, but nothing comes up on the screen..How do I trouble shoot it, when I can't see anything???
View 9 Replies View RelatedHere is a link to flickr stream of Upgrade, [url] I made a video of it and once thru editing will post it...One thing in the photo stream you must undo all screws on the back, also on the top there are three hidden screws under the middle of the monitor covered with black stickers, just pierce with cross head...Also you need to run a rather large screwdriver down the right side of the body and bottom each side of the pad to release the plastic snaps ps familiarize yourself with ribbon fastener technology the tan fitting moves back then the ribbon comes out vice versa Please post success with Processor types!
View 10 Replies View RelatedI have an Aspire 5517 running Windows 7. When on battery power, the computer will not go to sleep if it is playing any audio or video file through the speakers. Pause the stream and the computer will sleep as normal on power saver options, but if I leave it playing on battery power computer will not sleep or hibernate. When battery reaches critical level computer will not shut down and I have to restart windows later. This seems like a problem with a driver.
View 2 Replies View RelatedI have an Acer Travelmate 5520 with the Crystal Eye web cam. I havent used it (but it was working originally)and when I did want to use it I received the message "camera not found". In Device Manager there is no heading for Imaging Devices. I have downloaded updated drivers but the problem seems to be recognising the hardware.
As with all things it is just out of warranty!
back on sept 2nd i bought this acer 5517 with vista home premium . i hated the vista and acer bloatware so i wiped the drive clean and put ubuntu on it. on the way home frm work today i checked mail and found the windows 7 upgrade arrived . inserting either disk does nothing the computer just boots into ubuntu. i can open the DVD and look at the files but can not run any. all the tutes written for installing windows 7 assume you already have windows on the machine which i dont. is this upgrade kit any good or should i just chuck it in the trash ? looked in the uprade disk files (the acer one with drivers) and i seen a bios folder so i dont think i have slic 2.1 on the bios either.
View 9 Replies View RelatedI recently bought an Acer Aspire 5720-4516 and started having some problems with it. I just fixed the Wireless connection problem thanks to a fellow member's suggestion ( the card was out of place), so now I'm going to address the camera problem.
Calling the Acer company, they gave me a bunch of useless information, albeit very politely, and led me in a wild goose chase. Not only that, but the drivers they had in their US page were slightly all over the place. But I digress, the camera was working fine for a few weeks after I bought the laptop, then just as easily, it wasn't opening up as it should. I downloaded drivers like crazy, and still nothing happens. The Acer Crystal Eye program opens and the 'booth' like setup is fine just as it was originally, but the space where the image is doesn't show up. After a few more tries of trying to access the program, it would just not load and it would tell me to search for the latest drivers once more. I would download the latest ones and still nothing.
I wonder if other people have had the same complications as me. Anyone have any suggestions? How can I check if the device is actually active in my computer, because I've tried looking for a way to tell and nothing comes up.
My Acer Aspire 6935 has a buit-in webcam (064e a_117 in device manager) which is perfectly running according to the device manager (no yellow mark), but still can't be found by the Acer Crystal eye software in Vista. Same problem in msn or vlc.
I've installed a multiboot with xp and same problem in xp.
I've tried using the latest driver, but it's a generic windows driver, so it's the latest one.
I've tried using a specific driver, I've found one in the Asus website. It's a driver for the 64e a_117 according to the *.inf file, and now the webcam is recognized as USB 2.0 UVC HD webcam. But still not found in msn or vlc. And still fully working according to the device manager.
yesterday, i've opened the lcd cover to unplug and replug the device physically. But nothing special, it keeps saying that it's not found.
So my question is :
What can i try now to fix this webcam ?
I forgot to say that the webcam was really working two weeks ago, and windows restore didn't help.
Recently done a clean install of W7 so lost most of my acer applications (god is it hard to find them) and was having trouble finding the Crystal eye programme. Does anyone have any knowledge of where i could find a version that works with my model (6930g, W7 home prem 32) and will record video, the version i installed when i got w7 only let me take pictures?
View 6 Replies View Relatedi just have a problem with my crystal eye webcam i cannot use it in any yahoo messenger or windows live messenger i get the error keep saying , cannot connect its using it by other programs by i dont use it with any program what should i do >
View 4 Replies View RelatedI have a new OTB acer aspire 5520, and on initial booting everything worked sweetly but when i am trying to access my crystal eye cam on YM or any IM programs it says the webcam is not connected, Now I checked device manager and there is no webcam, so i installed the driver from the erecovery management tool I tried first the BISON driver and utility without success upon installation the program says the computer should display a "found new hardware" message, but nothing showed up. then when it restarted my machine and when i checked on device manager still no cam... next i uninstalled the BISON driver and installed the 2nd one (SUYIN) with the same results. I searched the support and download section of ACER online and tried a third driver the CHICONY and still the same results.. Finally i re installed my system to full factory default and re tried everything still the same problems...
View 4 Replies View RelatedI am using an Acer Aspire E1-531 with Windows 7 64 bit on it. So whenever i want to use my webcam it is not found by my laptop. I tried downloading multiple drivers but none of them work (no webcam detected). Another thing is that i dont have an "Imaging Devices" section in my device manager. I've recently formatted my laptop so maybe the driver was deleted or something... I hadn't used my webcam before so i don't know if it had worked back then.
View 3 Replies View RelatedI have Acer Aspire 8930G and running Windows Vista Ultimate 64bit with SP2.
All drivers installed and working fine.
I noticed that my Crystal Eye webcam doesn't have the recording button and the HD resolution selection is missing. My only choices are 320 x 240 and 640 x 480.
I am using the latest Crystal Eye driver.
I have an Aser Aspire 5610 - 2328. The model is 5610z. I have the same issue with my webcam and it is orbicam with logitech software. I also here the unplugging sound and also get BSOD's. My laptop is under warranty and it has been sent in to be checked. They could not find any issues also when I click the orbicam icon first try it shows it disconnected. I try again it works. They still claim its working and nothing they can do they have also seen what it doese when clicking on the icon and still claim its working.
Not sure if they really checked the connections I will look into it. It is under warranty thru Wal-Mart and was sent to a place called Cyber Test in Longwood Florida.
I bought an Acer Aspire 4720, installed Windows XP and Linux Ubuntu. On XP, I can see the webcam working as a USB device, but I don't have any software to make it "do" something other than showing my ugly face.
I need to record, shoot some still images, and being able to video chatting (i.e. msn messenger).
What software can I use? Do I need something else (driver)?
The webcam is working, but has no software to handle it.