Acer Aspire 5742g :: Webcam Not Working
Feb 23, 2015
I own laptop acer Aspire 5742 g model, snide. [edited for privacy], Serial Number.. 2 months ago I decided to reinstall my operating system win 7 ultimate 64 bit. After reinstalling and installing drivers, update drivers and BIOS update to version 1.30, everything worked ok for 5 days, then I found that I no longer can access the Acer Crystal Eye webcam in Webcam. When you start the application displays the message The camera is not available or is used by another application ...
I reinstalled windows and I took it from the beginning. The pleasant surprise was when the camera is no problem, but after 4-5 days the same problem. Chamber refuses to start. Mention that in these 4-5 days was not installed on any laptop program. Only Google Chrome browser. There is currently installed antivirus unit. Windows Update is up to date, as well as driver update software.The same version of Windows I used it before resettlement and use it on another Acer laptop and I have no problem. In Device Manager installed camera appears. I uninstalled the driver and reinstalled without success ...
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Oct 9, 2014
I own a 3.5 years old Acer Aspire 5742G (Core i3 M380; NVIDIA540M). the heat sink or the collinig fan might have some issue as it usually gets overheated when playing games (even CS condition zero/1.6). I don't play games anymore, so its not a problem.
The problem is that I am unable to adjust the screen brightness from the keyboars shortcut (Fn+ Left/Right arrow key), neither from the control panel (Power Settings).
Although I do noticed something that, if I change my brightness settings (nothing happens) and I close the laptop lid (display screen) by folding it down and openeing it back after 3-4 seconds, the brightness is now changed.
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Feb 3, 2015
I have some problems with my 3 and an half year old laptop. When I play games on it, it get so warm that it instantly shuts down. Normally it's around 100 degrees but it sometimes goes up to 103 - 104. I also have an extra cooler, 200 x 200 x 20mm, 850 RPM which doesn't seem to work that much. My computer usually turns off 2 -3 times a day and that is really annoying and I don't want to damage my computer.....
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Sep 26, 2014
I have Acer Aspire 5742G notebook and I'm having problems installing the Windows 7 OS on my new SSD hard drive (I bought the SSD because the original hard drive is failing and making blue screens all the time...)For the factory restore, I'm using restore discs. I burned the discs few years back when the laptop insisted me of doing it (by using eRecovery or something, 3 dvds total).
The computer tries to install the OS with the dvds (asks to insert a dvd and then press a key). The actual problem is that the installer is just going in loops, restarting and eventually freezing in the end.. Reboot -> Acer logo -> Windows is loading files... -> Starting windows -> Reboot -> etc.That kept going for more than a hour (on the first dvd!) and suddenly it just froze on the "starting windows" screen.. So I had to reboot and star over again.I can still use my old formatted HDD, should I make new set of recovery discs or use an USB drive?
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Oct 20, 2014
I'm trying to get the webcam working. I haven't used it in probably over a year, and now I can't seem to get it to work. I've read lots of posts about downloading a new driver but I've tried several different ones and none work. I have an Aspire 5517. When I go into the device manager it says the webcam is working....but it isn't.
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Feb 23, 2009
This ones just a small problem. My webcam works fine, but it's missing on the menu and i can't locate it anywhere in my files so it's just a bit annoying if i want to make a video. It's not even in the manual (printed or computer version). It took three weeks before it appeared in the menu after I bought the laptop, but since I had to restore to factory default and god knows where it is, as i say it's only a minor problem, no location in services. and when i expand my Acer menus theres nothing there either.
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Feb 7, 2009
i just have a problem with my crystal eye webcam i cannot use it in any yahoo messenger or windows live messenger i get the error keep saying , cannot connect its using it by other programs by i dont use it with any program what should i do >
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Jan 20, 2008
I have a new OTB acer aspire 5520, and on initial booting everything worked sweetly but when i am trying to access my crystal eye cam on YM or any IM programs it says the webcam is not connected, Now I checked device manager and there is no webcam, so i installed the driver from the erecovery management tool I tried first the BISON driver and utility without success upon installation the program says the computer should display a "found new hardware" message, but nothing showed up. then when it restarted my machine and when i checked on device manager still no cam... next i uninstalled the BISON driver and installed the 2nd one (SUYIN) with the same results. I searched the support and download section of ACER online and tried a third driver the CHICONY and still the same results.. Finally i re installed my system to full factory default and re tried everything still the same problems...
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Feb 3, 2015
I am using an Acer Aspire E1-531 with Windows 7 64 bit on it. So whenever i want to use my webcam it is not found by my laptop. I tried downloading multiple drivers but none of them work (no webcam detected). Another thing is that i dont have an "Imaging Devices" section in my device manager. I've recently formatted my laptop so maybe the driver was deleted or something... I hadn't used my webcam before so i don't know if it had worked back then.
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Apr 20, 2009
I have an Aser Aspire 5610 - 2328. The model is 5610z. I have the same issue with my webcam and it is orbicam with logitech software. I also here the unplugging sound and also get BSOD's. My laptop is under warranty and it has been sent in to be checked. They could not find any issues also when I click the orbicam icon first try it shows it disconnected. I try again it works. They still claim its working and nothing they can do they have also seen what it doese when clicking on the icon and still claim its working.
Not sure if they really checked the connections I will look into it. It is under warranty thru Wal-Mart and was sent to a place called Cyber Test in Longwood Florida.
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Feb 13, 2008
I bought an Acer Aspire 4720, installed Windows XP and Linux Ubuntu. On XP, I can see the webcam working as a USB device, but I don't have any software to make it "do" something other than showing my ugly face.
I need to record, shoot some still images, and being able to video chatting (i.e. msn messenger).
What software can I use? Do I need something else (driver)?
The webcam is working, but has no software to handle it.
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Oct 5, 2008
I've got problem with my webcam. She worked well when I had got linux Fedora 9 and preinstalled MS Windows Vista. Later I changed Vista 32 bit on Vista 64 bit and I long didn't used the webcam. Later I updated my bios under MS Windows Vista x64 (to v1.19 earlier I had got v1.15). One day I wanted to make a foto with webcam but with no success because Suyin application say Camera not found. Webcam "Vendor ID" is 0c45 and "Product ID" is 63e0. These values indicate on Sonix Webcam but I'am sure that I've got Suyin Webcam and that before I had corect Vendor ID and Product ID for Suyin Webcam. I want to add that i have tried to downgrade to older bios but it makes no difference. I want my Webcam back.
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Apr 30, 2009
I have an Acer Aspire 5735 with an inbuilt Crystal Eye Webcam, I have managed to set up and talk to a contact, but my contact can see me, but I cannot see them. What do I need to do to rectify this? Or is it my contacts problem.
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Apr 18, 2010
my webcam is showing a reversed image of me. I uninstalled the drivers and reinstalled them and it did not fix the issue. I do not see any options for reversing this,
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Sep 9, 2014
Just got my aspire E5-411 today..i cant access the webcam and when i tried to check it in programs, there's no webcam installed..
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Oct 26, 2014
I have tried searching both on my laptop and online but I cannot find out how to adjust the built-in webcam settings. My webcam/camera was excellent for a while, but suddenly both pics and video quality is really bad. How this happened and I cannot figure out where to adjust the settings.
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Mar 9, 2015
I've been using Acer Aspire E1-522 with Built-in webcam.My OS is Windows 8.1 - 64bit, the webcam not detected.I try restoring the system, but not working. I not found the driver.
In 'Managing Devices' window I show this:
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Feb 27, 2015
I recently bought an acer v3 371 and was looking forward to using the webcam. For the first few days it was fine quality but then suddenly, possibly after an update of some sort, the quality went down and now it looks really terrible. I tried many things such as refreshing the computer back to default settings, installing various camera programs (I was using the standard camera that came with windows 8.1) such as Acer Crystal Eye but changing the resolution in these makes no difference at all to the terrible quality.
I look in device manager and it just seems to be a generic device 'HD Webcam' and the driver is from 2006, this seems to be the default one that windows selects but there must be a better one, I can't find it anywhere though. I've tried uninstalling and reinstalling the device several times but again no effect. I don't know exactly what the webcam is, because if you go to Acer's actual website to look for driver updates they list all of them EXCEPT the webcam drivers.
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Nov 18, 2014
I have an Acer aspire 5633WLMi i installed Windows 7 Home Premium 32 bit,now i have a problem with my webcam,i can find nowhere a driver for it,i tried already al driver from Vista but not go.
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Nov 14, 2014
I have been unable to find the controls of the Webcam. Is the software already installed or do I have to download it? If so, what do I download and where do I find it?
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Dec 19, 2014
I need to update my web cam to HD. How can i do that. And i din't find any drivers regarding this in acer website.
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Oct 5, 2014
My uncle bought a Aspire E1-572-6870 series notebook six months before for me from USA. After using 10 to 15 days I noticed the internal speaker is not working. But the headphone and/or microphone is working very fine. I went to a local laptop repairing shop for diagnosis. Unfortunately they were unable to find out the actual problem. They suggest me to change the speaker chip may result solve the problem. Before changing the chip I want to diagnose once more for accuracy about the problem. Any online check can be possible?
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Dec 25, 2014
As noted above. Seems to be no power going to CD rom. light does not come on. door does not open, does not play cd.
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Nov 5, 2009
I'm getting the error message of "webcam not found or is not working properly / please click connect button and try again" when i go into arcsoft.
How do I fix this? My cam worked fine a few weeks ago, I have no idea what would have caused this glitch. Is there a driver I can uninstall/reinstall?
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Jul 25, 2009
To all of you who have had or still having problem in getting your webcam to work or get detected by your laptop try this.
Almost everyone who has formatted their hard drives and/or done a clean install of the OS has come into contact with this problem from what I have read...
Uninstall all Dell webcam software and download and install ManyCam webcam software, by all accounts the Dell webcam software is the villain here.
Once this is installed your webcam should now be detected by the system and now work. ManyCam is a freeware program I have no means of testing this due to the fact all my systems are M1330 XPS.
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Oct 12, 2008
just had the dell tech round on friday to replace my motherboard, and have since discovered my webcam isnt working.
I get the message "No supported camera detected, please plug in to continue" in Dell Webcam Manager.
Also the webcam does not show up in device manager.
When the system powers on the webcam light does not flash...
So basically, i think he forgot to plug in the webcam to the new motherboard, or its a loose connection, does this sound about right??
If so would it be a reasonably easy job for me to rectify?
I cant really be bothered with going through the hassle of diagnosing the fault with someone over the phone who i cant really understand, then have to find some free time to have the tech come round and fix it, when he will probably mess something else up in the process.
I have the service manual for this laptop (M1530) but cant seem to find anything in there.
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Jul 5, 2014
When i used to poen my webcam through cyberlink webcam or any other webcam software it shows "The connection to device was lost" or "Can't start videos". MY SYSTEM DETAILS ARE BELOW
OS NAME-Microsoft windows 7 ultimate
VERSION-6.1.7600 build 7600
SYSTEM MODEL-Hp pavillion g4 notebook pc
SYSTEM MODEL-X86 based PC
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Apr 8, 2013
I have a HP G70-460US Laptop and the webcam has just stopped working. How do I get it working again.
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Dec 25, 2010
I have a Presario CQ56 and its suppose to have a built in webcam but when I tried to use it, it said that it wasn't on and that I need to turn it on. How do you turn it on?!
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Apr 25, 2013
My dell inspiron N4010 are webcam are not working.
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