HP Pavilion Dv6 :: Webcam Is Not Detected And Won't Load When Cyberlink YouCam Opens
Jan 8, 2012
I have an integrated webcam and my HP Pavilion dv6 now shows this message with a yellow triangle "no webcam installed". How do I fix? My HP Pavilion is really starting to fail. Cyberlink won't let me update software because it claims I don't have the full version. Didn't HP install the full version with my laptop?
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Aug 4, 2014
Just bought a new HP ENVY m6 Notebook PC. CyberLink YouCam 5 cam pre-installed. I can open the software and it appears to run fine but when I try to access the settings the computer freezes and locks up. I end up having to hold down the power button to force a shutdown.
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Aug 18, 2014
Product Name:
HP 15-d037dx TouchSmart Notebook PC
Operating System:Windows 8.1 (64-bit)
Webcam doesn't work for YouCam or Skype, haven't tried anything else because that's all I need it for. YouCam says "CyberLink YouCam coult not capture the content." and skype just buffers a black screen when I go to video settings. Both have "HP Truvevision HD" selected as the webcam and in device manager under imaging devices "HP Truvevision HD" is there and updated. The laptop was restored to factory setting, I installed Windows updates along with making sure the drivers are updated. Nothing has been unistalled and not much has been installed.
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May 6, 2011
Just purchased my new Pavilion dv7, and when I run the You Cam software, it tells me my HP TrueVision HD webcam is not detected. I have tried at this for several days now, at one point when I was trying to fiddle with the You Cam settings, the webcam light turned on for aprox. 2 seconds and then went dead again, since then it won't even let me into the YouCam settings.
Right now I'm becoming more and more convinced that this is due to my laptop being assembled outside the US. Need a fix for this immediately.
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May 18, 2009
A few days before I was going to shipping my Studio 15 off. I looked in the box and low and behold I found the Dell Webcam Center disk that I originally thought that Dell had forgotten to include.
Upon installation I found that the specific version of Dell WC that came with my Studio 15 is not the same one that you find at the downloads center on support.dell.com.
I could never get the downloaded Dell WC to work, even after numerous chats with technical support. No matter how many times I contacted Dell about this, they claimed there is only one version of Dell Webcam Center. Clearly that isn't true .....
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Jan 19, 2015
I am having trouble playing DVD's on my HP Pavillion g7-2300 notebook. I've had this laptop for a long time and I was able to play DVDs up until a few days ago, but today when I inserted a disc I got this message:
When I click on "learn more" it brings me to a webpage where there are newer versions of cyberlink media software available for purchse. As you can see in the image there is an ad for one of the versions.
There was one update available for the Cyberlink PowerDVD software and I installed it. This did not fix the issue and I am still geting the same message as above. I also tried to play different DVDs.
I have PowerDVD OEM version 10.0.8.5723 and am using Windows 8.1. I've had Windows 8.1 for many months and as I mentioned I was able to play DVD's before with this windows version.
As far I as I can tell it isn't a trial version. It's asking me to buy an upgrade not a full version so this is what leads me to believe it's not a trial version.
Why the sudden change?
Unfortunately the Windows Media Player software on my laptop doesn't play DVDs. I've searched for Quicktime software, but there doesn't seem to be any available for Windows 8 or 8.1.
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Aug 14, 2014
When I open Windows media center all the photos that are installed on computer are still there. They do not come up and display on the HP media smart program. When I go to a space that is to have a photo but is blank, I can press "ctrl and enter" button and that picture and file opens up in windows media center.
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Nov 11, 2014
My pc doesn't detect the built-in webcam. No hardware damage.
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Aug 25, 2014
i have brought this HP 15-r007tx Notebook PC & installed windows 8.1. i got all the drivers for it except webcam driver.i installed cyberlink youcam driver it shows "no webcam detected".
imaging device is not listed in device manager,i think there is a software or driver for hp truevision hd webcam as i have seen in another same laptop since its not installed in my laptop maybe webcam is not detected.
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Jul 20, 2014
I have a dv6-7010us hp laptop and every time I try to use the webcam it says that no device is detected and I need to turn it on. I am pretty sure I have the latest software for youcam. I can not find the webcam anywhere in my programs or devices. I need turning it on and finding it?
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Nov 8, 2009
I have not used my webcam for a while, but recently updated Skype. When I went to use the web cam it was not detected. When I try Cyberlink Ucam it says no webcam detected. I checked the driver in Device Manager and it is ok. I used HP Recovery Manager and reinstalled the Cyberlink software but it is still undetected. Is there some keyboard switch for the camera or something simple that I am missing??
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Jan 28, 2013
Why can"t I get the Dell Webcam Central to load on my inspiron 1545? I have downloaded it twice from the support site for my service tag and each time i attempt t install it and it shows a coorupt or incomplete download
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Oct 4, 2009
i just formatted my pc and it seems like i lost youcam setup, i tried to google it but they are telling me that it's not free, this cant be right because i remember well downloading it and it was free
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Feb 3, 2015
My HP laptop wont load after login... Turns on fine, once I log in it just shows a black screen with cursor....
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Oct 16, 2014
We have a Pavilion g6-2334sa notebook pc, 9 mos old. Never tried to use DVD before. When inserted, DVD turns but doesn't automatically run. When searched for in myPC, it shows in the available drives, with the DVD highlighted. Tying Open, it goes as far as showing Audio_TS and Video_TS. Clicking on Video_TS shows files currently on the disk, in this case 69. If I click on any of these, it takes me to Video tools rather than running the file. So, unable to get beyond this stage to actually get the DVD to play. CD's work fine by the way.
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Dec 25, 2012
Yesterday I decided to do a clean boot since my startup was running slow. Now for some reason I am unable to regsiter my fingerprint scanner, even though I've downloaded the file again from hp support here and installed the program.
Here is an image of the screen: it keeps on loading and will not let me register new fingerprint.
I'm using a HP Pavilion dv6-3225dx Entertainment Notebook PC
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Dec 26, 2013
Model: HP pavilion g6-2231tx
Operating Sytem: Windows 7
My notebook model is noted above. In my notebook left side 2 USB ports not working properly. While connecting usb it was not detected.
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Aug 21, 2014
I recently bought a new HP Pavilion 15 PC , and the first weeks the wireless connection was working until a couple of days ago when it just shows an X on the wireless connection show that I'm not connected . I checked the University wifi which was working well for everyone else .
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Apr 25, 2012
I've seem to lost all ability to connect to or even find a wireless signal.
Normally after I log on the wireless indicator light on the F12 key goes from orange (off) to white (on) but for some reason its staying orange. At this time I get a message saying “wireless hardware cannot be detected”.
If I hit the F12 button to turn on the wireless signal I get a HP box that says – wireless is turned off “The wireless devices on your computer are turned off. To turn on the wireless devices, press the wireless button”. I do this and the message goes away but the wireless indicator light is still orange and I’m getting no signal.
It doesn’t appear that my wireless router is the problem as I can’t detect any signal from my neighbors or when I take my laptop to work, as I did before this issue popped up. I’ve ran my HP Support Assistant and Troubleshoot – Network and Internet Connectivity – HP network Check, but it doesn’t find any type of wireless device. The wired connection still works.
My machine is running Windows7 Home Premium.
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Oct 20, 2010
About a week ago my web browsers stopped working. I'm running Vista and I use FireFox. I also have Internet Explorer but neither of them will load any web page when i go to them. I know my connection is working because I can use any other program that requires internet. I've been told that I have a virus. I've ran Malwarebytes, RKill, Avast!, CCleaner, Advanced System Care, and I've tried a system restore but nothing has worked.
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Aug 31, 2012
After updating my ccc to version 14.2 , i get a message saying no amd graphics driver detected and i have to again uninstall the entire AMD CCC using AMD clean up utility to reinstall the amd driver given by HP.The driver provided by HP is very old and doesnt support many new games .
graphic card model: AMD 7670HD
pro: i5 2nd gen
os:win7 ultimate
model pavilion g6 2006tx
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Oct 20, 2014
I have a notebook hp pavillion 15 n042sl with Win 8.1 bought in may 2014.
My notebook randomly freeze in different situation without any cloue, running a game or also just in windows folders and only solution is reboot whole system. I have try to recovery to factory configuration but nothing have changed.
No virus r detected, sfc / scannow don't found any error.
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Jun 3, 2012
I own a HP Pavilion G series laptop and have windows 8.1 running on it. Windows just made me finish an update after which it is not detecing my battery anymore. At first, it said: "Plugged in but not charging". Hence, I shutdown the computer, removed the battery and plugged it back in. Now it just says: "No battery is detected".
I should mention that I am not using the original battery that came with the laptop. It is an extended battery which was working fine until the update.
Now, its switching the message between: "No battery is detected" and " Plugged in but not charging"
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Jan 10, 2015
Recently upgraded to windows 8.1 and since then no bluetooth being detected in device manager.
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Nov 17, 2014
I'm using HP Pavilion Dv4 3106tx. I do'nt know what happened but out of no where my wifi adapter somehow stopped working. whenever I enable my wifi button, the bluetooth only works and the wifi icon that usually shows on the lower right of the Taskbar doesn't show. I also checked the Device manager>Network Adapters, the wifi adapter is not there. I also tried "Scan for hardware changes" but still there is no Wifi adapter showing up.
Right now I'm just connecting through ethernet for internet connection because my wifi is not working.
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Jul 2, 2014
My HP Pavilion 15-n230us Notebook PC (ENERGY STAR) Product # F5W29UA, is having problems with the DVD player. I went to the Device Manager and found the following error code:
Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39){Unable to Load Device Driver}%hs device driver could not be loaded.Error Status was 0x%x..I don't know if I made any changes that may have caused this error, I don't remember whether or not it was working previously.
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Jul 6, 2014
I'm using HP Pavilion dm4-2180us Entertainment PC. Recently, we bought a new home theatre for our home. When I'm trying to connect it using HDMI cable, the output of it is only the video but not the audio. So when trying to install the audio drivers I'm getting it like this "The hardware detected is not supported by this IDT software package. The install will be aborted".
I am using windows 8.1 in my laptop. I wish this problem will be solved.
Also, when I connect the same laptop and HDMI to TV, I'm getting both the audio and video.
When I connect another HP laptop to my home theatre system, both the audio and video are transferring.
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Aug 31, 2014
Old hard drive made strange noises and stop working replaced using the same Toshiba part number,
Now when turned on says on screen the smart hard disc check has detected an imminent failure run hard disc test.
Memory test OK hard drive test smart check - not available short DST- warning.
System info hp Pavilion g6-2285sa, Product No D1Q30EA#ABU
O/S windows 8 64bit have no recovery disc.
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Aug 9, 2014
I was using my hp pavilion dv6 notebook and then it got a blue screen with white text (I believe hard drive problem , idk)
I restarted the computer and my computer couldn't load my Windows 7 OS. I already tried Safe mode, I tried to the repair option. The computer tried to repair for 7 hour without any results. I already tried resetting with Windows recovery disc, didn't work..
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Aug 28, 2014
I purchased a new Pavilion 15-p080ca Windows 8 laptop from tigerdirect.ca and received it a couple of days ago.
The computer had randomly rebooted during working on it, I remember having read an IO error message in a windows popup. Since then, it continuously reboot, tries to load windows, fails and reboot until automatic repair kicks in.
Bios system log has many warnings/error: 03F0, 03F1, 0021. I got about 3 times a hard disk not found error on POST.
I am unable to repair the installation whether from the recovery partition or from recovery discs, I get "The drive is locked error" or "Automatic repair could not repair your pc".
Also recovery manager can't find the recovery partition. On command prompt, diskpart does not list disk; "There are no fixed disk to show".
However, Ubuntu live cd and Mini xp are able to see every partitions, show files and read them, a fast HDtune read test shows no disk error.
The computer is able to read from hard drive since I am able to get on recovery and windows tries to load until I get the "Your pc ran into a problem that it couldn't handle and it needs to restart"
HP PC Hardware Diagnostics SMART test passed, Short DST returns Warning. HP diagnostic smart test returned "no hard disk installed" message one time.
Anything Windows 8 based, whether recovery disk, original media are not able to see hard drive.
I tried booting recovery disk, recovery partition with every combination of Legacy support and Secure boot to recover the partitions without success since the hard drive is not detected (from diskpart list disk command). From the recovery dvds I get a 0xefffff08 error. I also tried to remove the recovery partition thinking it could want to recover from it to get things faster.
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