Dell Inspiron 7720 :: Webcam Doesn't Work In Windows 8
Mar 3, 2013
When I turn my Dell Inspiron 7720 on, integrated webcam often does not work. Camera app in Windows 8 shows "there's a problem with a camera", other apps also show error messages or just a black screen.
After several resets the camera may start to work properly till the next reset. The camera is always shown in the Device Manager without errors and in the USBView I see that at least USB descriptors are correct. Moreover, after several disable/enable cycles in device manager the camera may start to work.
I've created two HDD partitions and installed Windows 7 Pro and Windows 8 Pro (both from original ISO files downloaded from MSDN). On clear Win 8 the camera shows the same problem, but on Win 7 it works properly.
There is no camera driver for Inspiron 7720 on the Dell web-site, thus I've used standard Microsoft driver on both Win 7 and Win 8.
I'm still not sure is it a hardware problem, because it is reproduced only with Windows 8. The computer was initially sold with Ubuntu, but Windows 8 is in the list of supported OS.
Camera IDs are: VID = 0C45 (Sonix), PID = 648D, REV = 2206.
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Mar 28, 2013
I got Inspiron 15R 5520 with Windows 8 and after I installed this OS my webcam doesn't work properly anymore.Well, actually it's work but sometimes. But almost all the time Skype telling me that I should close all the programs that may use the webcam, but I haven't any other apps that uses webcam, Is there some additional drivers or application I should install? BTW it worked properly on Windows 7. And it IS working on Ubuntu so I presume that's a software issue.
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Mar 26, 2010
Just a quick Q about the new S series. I saw people saying the Webcam doesn't work. Is this true for every S series?
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Sep 15, 2014
I have the T540p and the webcam doesn't work at all. When I try using it in Skype and Adobe Connect, I just get the camera icon with a slash through it. I've read in other forums that uninstalling the webcam driver and reinstalling it doens't work. I really need the webcam to work so this is pretty urgent for me.
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Feb 8, 2013
I upgraded my daughters Inspiron 1520 to Windows 8 and everything works well. The only problem we are having is the memory card reader does not work. Windows 8 recognizes it and shows the action center flag and advises us to install a new driver.. We install the driver R188776.exe, install it, and re-boot, but the memory card reader still doesn't work.. Is there another driver we can install?
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Feb 5, 2015
I have the hp stream 13 for couple days now. The first time I skyped the webcam worked. Now when I try to access the camera it says "to get started connect camera". And so when I try to skype there is no video icon. Under imaging devices I see "hd truevison hd" and when I click on it it says it's not connected. So annoying and frustrating because I just bought this laptop.
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Mar 23, 2014
I have a big problem on my Lenovo U310, my wecamera doesn't work, i don't manage to find neither in device manager and i've tried to reinstall all the drivers, even with recovery button but with zero results.
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Feb 22, 2013
I bought a recent Inspiron 7720 laptop, with Win8 pre-installed. It seemed to be installing some updates, when it shut down(with them having installed only 35%). When I attempt to power on, it passed the Dell logo screen, then sticks FOREVER (doesnt load the w8OS apparently). I tried the battery out-in trick - doesn't work.
If I press F2, it guides me to BIOS (Phoenix A10) Disabling secure boot and starting Legacy mode has NO IMPACT WHATSOEVER, exactly the smae startup issues but without the "F12 Boot Option)
If I press F12 during logo screen, it takes me to "F12 Boot Options", which is a black screen with an empty progress bar in the middle(apparently this should have the option to run a PSA diagnostic but it DOESNT SHOW ANYTHING!)....
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Feb 3, 2013
I have a VGA plug in my Dell Inspiron 1545 and when I plug in the cord it doesnt work. I have another laptop and I used the same cord and it works. So I guess my VGA doesnt work, what do I have to get to replace the VGA in my laptop?
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Jan 31, 2015
I have Dell inspiron N411Z (2009). the webcam stoped to work after skype upgrade. I found out that windows doesn't recognize the webcam. I install the driver Creative live! 2009 or 2011. But it's useless.
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Nov 29, 2014
I am facing the same with my Inspiron 3537 webcam, have done fair bit of reading and tried all solutions provided but none worked.
The integrated webcam or a third party webcam does not work with any program (tried Skype, Dell Webcam Central). I have tried uninstalling and re-installing the cams and drivers but nothing works.
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Aug 6, 2011
I bought a Dell Inspiron n5110 but it USB 3.0 is not working for me when i put the mouse or flash-drive in, do i suppose to install a driver to get this work? Any link for a driver? because i was trying to find but didn't work....
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Feb 2, 2013
My dell touch pad doesn't work while typing. Means that if you keep pressing any key on the keyboard except ctrl and alt keys then use the touchpad the cursor doesn't move it doesn't respond. I haven't downloaded any drivers. The problem could be settings which I don't know or drivers.
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Feb 28, 2013
This computer is 6 months old. It came with Windows 7, and I did install Windows 8 in October 2012. I have had problems ever since and neither Dell nor Microsoft can support. ANYWAY, until today, my DVD/CD player worked just fine. I used it every few days, but today when I went to use it, the door would not open. I notice the light next to the Open button is not lit up, but my device manager says it is in working order and the driver is updated.
I tried Ejecting from the device manager, but it does not work. When I ran the Dell Diagnostics program, it said that it was unable to run the diagnostics when there is media in the drive or the door is open. There is a game disc in the drive, and the game works, but I think it is downloaded onto the computer, so maybe does not use the disc during play?? How can the drive work and not the door? Is there anything I can do??
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Jul 2, 2008
I have a brand new Inspiron 1525 and am trying to get my photos from a 1 gig sd card into a file on my laptop. I've removed the "fake" sd card that came with the computer and put in the picture card. It opened once (meaning it showed up as as an sd card in the "my computer" area, but I moved on to something else at home and eventually "safely removed" the card without finishing my task. A few days later I tried again but the computer doesn't even recognize the card... the "my computer" area does not list the card as being in its slot.
What is more curious is that if I remove the card and put it into my trusty multi-slot card reader and insert that into one of the usb ports it opens up the iphotos on the sd card just fine and I can upload from there. I know I can just use the card reader, but I really like of being able to just put the sd card directly into the laptop.
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Feb 19, 2013
What I have is a the blue screen with only windows home edition on it and it does not boot up any farther than that. This is a new machine and I would like to reset, I have tried tapping f8 at start up but it says resuming start up and then goes to the same screen. I tried to load Google chrome and then it all went south.
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Feb 24, 2013
I have a XPS 17. The trackpad worked well. Then I formatted and reinstalled Windows 7 64bits Home Premium. But the Trackpad doesn't work. I can move the mouse, click etc. but the multiouch doesn't work. I can't scroll.
Some printscreens : [URL] ....
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Nov 23, 2014
I have a problem with my touchpad. Sometimes everything is ok, but0 especially when I put my laptop into sleep and then power it on some functions doesn't work properly eg. the two finger scrolling.I've found is to restart my computer which is annoying.
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Dec 28, 2014
I want to install a program that automatically installs the drivers from the dell website. I thought that Dell Update was such program, but it doesn't work. There are drivers that need updating since I installed them on the 19.12.2014 from the dell website, but the program says "Your system is up to date", even after manual scan. What's strange is that the latest Dell Update version on the website is 1.3, but the program updates itself to 1.4.
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Jan 22, 2013
tried to upgrade my Latitude E5510 from 2x2Gb (factury Samsung) to 2x4Gb Corsair CMSO8GX3M2A1333C9. BIOS updated to Rev. A13, latest. Memory is recognized as 8Gb. But booting into Windows7 X64 doesn't work anymore. If I boot from a Lubuntu CD (x86) it runs, naturally only with approx. 4Gb since this is a x86 OS-version. Windows 7 X64 just reboots. If I use Save Mode a reboot occurs when the loading of "ClassPnP.sys" starts. When I put in the old 2x2Gb everything works perfectly. Can't even get into Windows Setup from a clean DVD.
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Aug 26, 2009
the wireless driver on the Dell website does NOT work. Googling this problem leads me to believe that I am not the only one with it.
However I have not seen anyone with a solution; most people are just linked to the Dell website and the Dell driver, which doesn't work at all.
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Nov 28, 2014
i have a problem with my laptop it do a sound like a beep and the screen doesn't work my lap is Inspiron n5010
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Apr 7, 2013
When I run this utility it doesn't work. It acts like it's doing something but then it doesn't. What is the solution so I can use this tool?
I have an Inspiron 15R 5521.
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Apr 16, 2013
Im having dell inspiron 15r series laptop.When i type greater than or equal to button it doesnt work.Instead of that ~ `
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Dec 20, 2014
how to install Dell 1704 or Dell 1705 Wireless driver in my Dell Inspiron 5537. I always get trouble everytime I try to install them.when I install 1705 driver when I install 1704 driver I've tried to turn off and turn on Bluetooth again in PC setting but it doesn't work.
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Aug 18, 2014
Okay...so, a while back, my computer had a problem where the computer would say that it's "plugged in, not charging." I fixed this by getting a new adapter. ([URL]...)
While the charging problem is fixed, whenever I plug my computer in with this adapter, the mouse becomes erratic. I can do basic navigation, then the cursor flips out and flies over what I'm about to click, so aiming for anything is like running on ice. I read a few things online as to what this is, and wound up updating my mouse driver and BIOS, even "releasing flea power" (Either I did it wrong or it didn't work) This has done nothing for this problem. I don't want to have to replace this computer. This is a Dell Inspiron N5110
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Oct 30, 2012
I have a problem on my laptop. My laptop is HP pavilion g4-1357tx, with Windows 7 64 bit, already updated with new BIOS provided in HP website.
I updated my laptop from Windows 7 32 bit to 64 bit 2 weeks ago. Since then, I can't use the alt buttons, both on the left and right. Some information on internet said that there might be some dusts under the buttons, and I've tried to clean it, but the problem still occur.
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Jan 9, 2014
When I disabled the touch-pad (by Fn+F3) the touch-pad is disabled but the orange light indicator doesn't work...It worked before very well I don't know what is the problem? I uninstalled and reinstalled the touch-pad driver again but there is no change..I'm working on win 8 64 bit
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Dec 9, 2014
I got an inspiron 11 on Friday. I started noticing that sometimes the touchscreen wouldn't work correctly. Sometimes It takes a few taps to register a touch, other times it just quits working for a few seconds. This makes it hard to do anything, and makes it completely impossible to play any touchscreen games.
After a couple days, I finally figured out that It was on battery power that I had the problems. When plugged in the touchscreen works perfectly.
I have downloaded all the dell upgrades, and windows upgrades. I've also tried to turn off all the battery saving options I could find. Under power options advanced screen I changed every option to the same for plugged in and on battery. I turned off the option for dells power saving features. In device manager I took away windows ability to put usb hub asleep. There Is probably more I'm forgetting. Basically everywhere I seen a difference between battery and plugged in, i changed.
It passes all the hardware checks, both through dell software, and on the bootup hardware check.
I use this in tablet mode 90% of the time. And returning it to laptop mode to use touchpad/keyboard just isn't acceptable
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Sep 18, 2012
I mentioned in the subject my laptop won't start. I checked forums here and tried the offered solutions but nothing. My AC works fine, green light turns on when I plug it, and stays the same when I plug it to laptop. Laptop doesn't make any sounds...my led for battery on laptop doesn't work when I plug it on AC.
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