I was just wondering anyone know how the work hours are in the dell factories? Do they operate on weekends? Nights? I know it is bad but I don't expect places like Malaysia to have strict labor laws
View 10 RepliesAbout a month after I purchased my E1705 I received a call from Dell trying to sell me an extended warranty. I gave my normal 'not interested' response and they came back with a really good deal for a 4-year Next Business Day + Nights and Weekends extended warranty. I'm now covered until 2010, assuming I'm still using the NB by then.
I ran into a problem with the NB on Wednesday AM (Eastern US) and called them around 10:30. The system would briefly light the power and disk leds and then immediately shut off (about 1/3 second of time total). I went through about 45 minutes of troubleshooting before they decided that they need to dispatch a tech. During the troubleshooting they had me remove HD, memory, WiFi and CD-ROM and went through various combinations along with a 'hold the power button down for 30 seconds'.
The tech showed up Thursday PM and swapped the motherboard but the problem persisted. Because he only had the motherboard as a spare he had to call in and request a graphics card and processor sub-assembly. He told me he would be in on Friday by noon and that I would be his first appointment.
Today (Friday) I checked around 3:00 PM and the tech hadn't arrived. I called the dispatch number and they told me that the parts hadn't been shipped from Dell. I then called Dell and they told me that the graphics card (6800) was on backorder and that it would probably be another 2-3 business days but they couldn't confirm.
Am I incorrect in thinking that purchasing a 'Next Business Day / Nights and Weekends' warranty should get you a next day repair? Right now I'm looking at a next WEEK repair. After speaking with Dell it appears that next day applies to each individual step in the elimination process and that all bets are off if they don't have the part stocked.
I was just wondering and this may have already been asked, but does Dell build laptops/desktops on weekends?
I would think with so many orders they get they would have to, but I am not so sure.
I placed an order for an XPS laptop to be built during mid-week last week, and my thought process is that they
will build as much as they can for the customers machine during the weekdays, but will set it aside until the next week comes around and take the weekend off?
I wish to disable the touch pad on my Inspiron 1545 with Windows 8.. I have a Logitech wireless mouse. Currently both the mouse and the touch pad operate the curser. I want to only use the mouse. In Windows 7 the default was mouse only as soon as the wireless interface was installed. This is not the case with Windows 8.
I've been told to go to the Device driver and select the touch pad under Mouse and other pointers. The touch pad is not listed. I've tried disabling the PC Mouse compatible but the disable button is inactive.
My X200 (three or four years old) has a new battery (few months only) and has never had any power issue. Suddenly since last week it will not operate without the power supply plug in. Battery is showing 100% and condition excellent, but the second I remove/unpower the power supply plug, the system crashes. On restart with power supply attached, the battery indicator shows 1%! It then gradually creeps up to 4% and after maybe 5 mins it leaps back up to 100%.
View 4 Replies View RelatedDoes w530 can operate while connected to a power port in a plane? I understand that most of the in-flight AC power ports are limited to 75W, but I haven't tested my machine under such conditions.
View 3 Replies View RelatedI have been given an Acer 6930G by a family member to setup. After realising there's 0 discs included with the laptop, the Acer pop up message tells me I have to make my own factory default image. I have successfully made it on 2 DVDs, my question is now in the manual there is nothing about how to use it, I was wondering if anyone can share any insight to me as to how it works.
Basically I know it is probably a bootable DVD as the root of the DVD suggests (several "BOOT" files) I was wondering how it actually looks like? I haven't tested it yet as the user was extremely desperate to get it running so I had to give it up the moment the DVDs were made.
If I put the DVD in and select to boot from it at start up (before getting into windows) does it take me to some sort of custom screen where I can SELECT that I want to reformat and restore the laptop? I want to know what options I am given and I can only assume that it's the same for most laptops.
And I can only assume again, that if I factory restore it, it will come back with Vista activated and all the initial bloatware again, along with all the drivers for it (so I don't need to go track them down).
This is all I need to know, I wish I can test it but I can't even get the laptop back now (until it breaks ...)
If someone can post their experiences with it I will be grateful, this is just more for reassurance than anything, and confirm my assumptions? Many thanks in advance!
EDIT: I have discovered that I can launch that recovery app by pushing ALT+F10, I have managed to wrangle the laptop temporarily to test and have discovered that I can choose from 2 back up options, but I dare not go any further, can someone tell me the next steps? One says factory default, and the other is user's backup.
I can guess that if I choose the first option, factory default, it'll ask for the DVDs I have created? And the 2nd option will restore a backup I made selecting the user option on the recovery app.
I'm trying to restore my SXPS16 back to how it was when i bought it using the recovery partition. But when I go to the advanced boot menu the option to do the factory restore is missing.
I know I can do a clean windows install using the CD that came with it but I'd rather just have it the way it was when I first got it.
Does anyone know of a way to fix this, or otherwise, is there another way to do a factory restore?
i was trying to do a factory reset with the image on the recovery drive but for some reason it install vista onto that D drive(recovery)
any ideas why or how i can fix it?
I don't use it very much; it's more a backup machine and the occasional Skype to grandkids. Been having a problem with being unable to use windows update; keeps getting an 8007005 error.
Googling reveals a lot of folks with the same problem, some different fixes, and mixed success stories. I've tried several of the fixes with no luck and probably made things worse than they were before (now Defender won't update).....
Recieved a New XPS 1340, powerd on went through the setup screens, got to where Windows indicated it was preparing my desktop, and the screen went blank waited about a half hour same blank screen. Called Dell Support, finally got through cell, phone service was real bad.
View 6 Replies View RelatedI am trying to restore my laptop (studio xps 16) to factory settings using the recovery image. If I look in my computer, i can see C and D drives.
D is my recovery partition with 7gb full out of 10gb. This is good and dandy except when i open the D drive, there is one folder that says RECOVERY that is empty. Why is it empty when there are 7gb's of files in there? I already have hidden files shown
1) Start with one corner of the sticker and pick at it with your nail and nothing else (unless you know for a fact what you are using will not scratch your computer) until the corner is lifted high enough to grab onto and peel back. Note: this is very tough in some occasions so just slowly continue to work the sticker, I promise it will come up.
2) Once you can get a hold of the corner you picked up, pull back slowly to ensure you bring at least most of the adhesive up with the sticker.
3) After you get the sticker up there will probably be a little adhesive right where you attempted to pick at the corner or maybe somewhere else. If this is the case do not rub it or pick it or anything, just use the adhesive on the sticker you took off to "dab" up the rest of the adhesive on you're computer. (Almost like back in the day when it was clean-up time and there was playdoh every where, you'd gather it all in one ball.) And repeat for however many stickers you have.
If you follow these rules and are careful, you will not have any trouble getting the unsightly childish stickers off of your computer.
I have a Aug 2006, Dell E1505, 1.83 ghz, 1 gb ram, ati 256 1400 etc etc + 80gb HDD (note) win XP & media center
for last three year never formatted my system, it was going good... recently some virus attack happend and it made my notebook verrrrrry slow, so i did the famous Ctrl + F11 !!
follow mark mck's bloatware removal, did a hdd defrag for non-c drive.
But my question is, even after everything the system is not running as fast it did in 2006
boot time is ~1min, shut down is 35 odd seconds...
So, my 2 cents say that after long usage, even if you do a factory restore DO NOT EXPECT a out of the factory hardware/speed, all u get is out of factory windows settings and bloatware ((
I am trying to get my Studio 15 to factory conditions but I am running into two BIG problems:
1) When I press F8, I get no option to "Repair Your System"
2) The Dell Vista reinstall disk does not have to option for OS Restore on it
trying to do a factory image restore on my Studio XPS 1640. I've done this before on other Dells but this one I don't see the Dell image restore option as said in the booklet.
I don't see the Dell Facotry TOols either. I just have the following: startup repair, system restore, system image recovery, windows memory diagnostic, and command prompt.
I chose system image recovery and it doesn't pull up anything - it's for my own images I made. No option to pull up my Dell factory image which I still have in it's own seperate partition.
I think I know the answer to this but I just wanted to confirm.
I'm installing Windows7 RC on my Dell Studio, and during the part where you choose the installation location I'm seeing 3 partitions.
The 139GB main one, the Recovery partition, and one called 'OEM' that's 39MB. I left it alone and formatted then installed on the main 139GB partition but I'm wondering about the 39MB one
Okay so to start off i just reformatted my laptop following the instructions that came with it and everything works fine.
The question i have is about the appearance of the desktop.
Before i reformatted it i had all the factory settings, this included that bar at the top including the media options and the internet explorer logo. My question is how do i get this again,
i want that bar lol. Also i lost all the dell XPS wallpapers that were included before. Is there a way to get all those factory options back
recently got hit with a bunch of trojans when using Internet Explorer. I managed to clean them off or so I thought. Periodically, when I open Internet Explorer my virus scanner detects a trojan.
Since the original trojan screwed up my computer to a degree I had decided to reload my operating system anyway.
If I hit F8 at boot and do a factory restore will this reload the disk to the state it was in when I originally received it? Will this also get rid of these viruses that seem to still be plaguing my system?
I just inherited a Dell Inspiron 1440 running Windows Home 7, which has been very lightly used, but has enough additional stuff installed, that "sluggish" is the only appropriate word for its performance. I want to do a Factory Reset. The directions written on page 58-59 of the paper Setup Guide are incorrect.
1. Turn on computer.
2. Press F8 to get Advanced Boot Options
3. Select Repair Your Computer
4. Go to Systems Recovery Options
5. Click "Dell Factory Image Restore" THIS OPTION DOES NOT EXIST.
Instead, I am shown "Startup Repair" "System Restore" "System Image Recovery" "Windows Memory Diagnostic" and "Command Prompt" NONE OF THESE is what I am looking for.Choosing "System Restore" gives me a bunch of restore points from the last 9 months only, and not the original factory settings.Choosing "System Image Recovery" is not appropriate either, as the previous owner did not create a system image backup.
Had an online chat session to get IE to work. By the end of the session all the unit would do is cycle in safe mode. Indicated I should reinstall factory image. I have done that twice without success. It begins to reload and still only gets into safe mode and the system cannot do the initial setup in safe mode. How do I get this thing to boot normally at this time?
View 5 Replies View RelatedI would like to restore my XPS M1530 to factory defaults. I saw on the recovery drive a file called Factory.wim Can I use that file to restore factory defaults? I would like to format the drive and start from new again if possible. Do I need the disks that were sent to me with the laptop or is all of the info on the recovery partition?
View 2 Replies View RelatedI just bought a Vostro 3360 with Win 8.
I created a new partition using Win 8 Disk Management Tool (as shown here [URL] ..... )
When i turned it on again, i saw a message about a failure shutting down the OS. And now i can't start it because it can't fin Operating System. How can i restore it to factory settings?
I bought a Dell XPS13z (L321X) in near future. But It's broken because of an Accident. The screen is broken completely. Probably it will be repaired after insurance procedure finished. Just because of it will take time and I need a computer I bought the new XPS13z again.
I have created a Factory Restore USB Flash Disc for my first laptop. Can I use this USB Flash Recovery for Both Laptops. Or Should I create the new one for the second laptop. They both are XPS13z (L321X) with same hardware. If the recovery usb includes same software I want to keep only one Recovery USB for Both.
my computer is a
Inspiron 14R (N4010, Early 2010)
MS Windows 7 64 bit
I got rid of multiple malware problems, but I still don't have sound when going to youtube e.g., as well as can't install anything. Therefore I think the best thing to do is to reset the computer to factory settings.
How to perform a Factory Restore, from the Restore Partition. I'm unable to boot the computer. into windows.
Last time I recall it was CTRL-11 upon boot, didn't work for me.
Windows 8 Pro
Dell XPS 14 Ultrabook
What does this contain? What would I lose if I delete this partition?
Is this where Dell Diagnostics accessed by pressing F12 at the boot screen lives?
Can anyone tell me how to get back the factory settings..
i have studio1537 model...i have some problem in my system to fix that i did formatted the system and deleted the recovery partition..
can i get back to the onginal settings which i got it from the factory.
When you recieve a laptop from dell brand new you turn it on it goes through
welcome options and account creation after that you are welcomed to windows with all drivers installed and fully up to date.
what`s up everybody i just recently got a studio 1535 this is the set up T5800/2.0ghz, 320gb hhd, 4gig ram, windows home premium 64bit now i`m in the road of upgrading this baby
i`m no rookie i been modding and upgrading lappys for a long time now u can see my acer`s rep but never really had a dell to play with but now i got this baby and i love the desing so i wanna keep it,
now my question is should i clean install a copy of vista ultimate 64bit and loose the media direct .....
