Dell XPS 14 :: How To Perform Factory Restore On UltraBook
Feb 5, 2013
How to perform a Factory Restore, from the Restore Partition. I'm unable to boot the computer. into windows.
Last time I recall it was CTRL-11 upon boot, didn't work for me.
Windows 8 Pro
Dell XPS 14 Ultrabook
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Dec 29, 2012
I have a Dell Inspiron 17R Special Edition Laptop with Windows 8, bought on 12/16/2012. The Dell Backup and Recovery version 1.0.0.2 does not seem to work properly when using the "Recovery Media" option (“Create a copy of your factory image in case of critical hardware failure.”) for doing a "Factory Backup" with Discs.I am using new Maxell DVD+R discs.
After the first disc is written and validated it is ejected. A new blank disc is requested, placed in the drive, and then OK is clicked, and the new disc is in for a short while and then ejected without anything being written to it. Also, the DVD is still listed in the File Explorer as "DVD RW Drive (D:) Recovery" even though no DVD is in the drive and the drive tray is in (normally, when there is no DVD in the drive the DVD drive is no longer shown in the File Explorer).
If the backup is canceled and a blank disc is placed back in, then checking the properties of the disc shows 0 GB available and 0 GB Used - this error is corrected by Restarting the computer. After the Restart the disc is properly shown to have 3.9GB Available and 0GB Used.I tried again to do the backup and the same thing happened, with only the first disc actually being written and validated. That first disc is named “Recovery” and it does contain folders: Boot, EFI, preload, and Recovery. It has files: AUTORUN.INF, BOO.MGR, BOOTMGR, BOOTMGR.EFI, MASTERLOG, and Media.ico. Used space is 3.81 GB.
Since the Dell backup program for the factory image does not seem to recognize that a new blank disc is inserted after it was done with the first disc, I cannot make a backup of the factory image.
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Oct 20, 2008
i mean some operations like pressing f11 or sth like that..
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Sep 4, 2014
I lost the restore partition on the original SSD that my Yoga 13 shipped with. Is there a collection of drivers and whatnot that would allow me to restore it to factory defaults on my own with a fresh windows installation? I have the win8 key from the BIOS but don't want to lose out on all the required drivers if I were to just reinstall windows myself.
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Aug 23, 2014
I have a "HP Pavilion TouchSmart 14-n005eo Ultrabook" running windows 8.1. This last Friday my computer got stuck and when I tried to reboot it said that something was wrong with windows and gave me the alternatives to fix it. I first tried to backup trough the program but got a Bluescreen (System thread exception not handled (iaStorA.sys). I then tried to just restore the Windows part (not effecting my files) but I got Blue screen. I then moved on to a full system reset (with my recover DVD that I fortunately had made just a couple of days before the crash) but after completed all 5 discs the computer rebooted and told that the system restore wasn't completed so I tried again, but I got the same problem.
The last thing I have tried is to make a factory reset and now (after the 5 disc) it started to reboot and a information that told that HP software were about to get installed came up. I left the computer to finish the install and when I checked later on it was turned of so i turned on the PC and after the message "Wait" I got Blue screen again (System thread exception not handled (iaStorA.sys)) and the same happens when I restart the computer.
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May 12, 2010
I'm trying to restore my SXPS16 back to how it was when i bought it using the recovery partition. But when I go to the advanced boot menu the option to do the factory restore is missing.
I know I can do a clean windows install using the CD that came with it but I'd rather just have it the way it was when I first got it.
Does anyone know of a way to fix this, or otherwise, is there another way to do a factory restore?
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Sep 3, 2009
I am trying to restore my laptop (studio xps 16) to factory settings using the recovery image. If I look in my computer, i can see C and D drives.
D is my recovery partition with 7gb full out of 10gb. This is good and dandy except when i open the D drive, there is one folder that says RECOVERY that is empty. Why is it empty when there are 7gb's of files in there? I already have hidden files shown
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Feb 4, 2010
I have a Aug 2006, Dell E1505, 1.83 ghz, 1 gb ram, ati 256 1400 etc etc + 80gb HDD (note) win XP & media center
for last three year never formatted my system, it was going good... recently some virus attack happend and it made my notebook verrrrrry slow, so i did the famous Ctrl + F11 !!
follow mark mck's bloatware removal, did a hdd defrag for non-c drive.
But my question is, even after everything the system is not running as fast it did in 2006
boot time is ~1min, shut down is 35 odd seconds...
So, my 2 cents say that after long usage, even if you do a factory restore DO NOT EXPECT a out of the factory hardware/speed, all u get is out of factory windows settings and bloatware ((
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May 30, 2009
I am trying to get my Studio 15 to factory conditions but I am running into two BIG problems:
1) When I press F8, I get no option to "Repair Your System"
2) The Dell Vista reinstall disk does not have to option for OS Restore on it
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Dec 18, 2009
trying to do a factory image restore on my Studio XPS 1640. I've done this before on other Dells but this one I don't see the Dell image restore option as said in the booklet.
I don't see the Dell Facotry TOols either. I just have the following: startup repair, system restore, system image recovery, windows memory diagnostic, and command prompt.
I chose system image recovery and it doesn't pull up anything - it's for my own images I made. No option to pull up my Dell factory image which I still have in it's own seperate partition.
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Jul 17, 2009
recently got hit with a bunch of trojans when using Internet Explorer. I managed to clean them off or so I thought. Periodically, when I open Internet Explorer my virus scanner detects a trojan.
Since the original trojan screwed up my computer to a degree I had decided to reload my operating system anyway.
If I hit F8 at boot and do a factory restore will this reload the disk to the state it was in when I originally received it? Will this also get rid of these viruses that seem to still be plaguing my system?
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Feb 21, 2013
I would like to restore my XPS M1530 to factory defaults. I saw on the recovery drive a file called Factory.wim Can I use that file to restore factory defaults? I would like to format the drive and start from new again if possible. Do I need the disks that were sent to me with the laptop or is all of the info on the recovery partition?
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Feb 6, 2013
I just bought a Vostro 3360 with Win 8.
I created a new partition using Win 8 Disk Management Tool (as shown here [URL] ..... )
When i turned it on again, i saw a message about a failure shutting down the OS. And now i can't start it because it can't fin Operating System. How can i restore it to factory settings?
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Jan 19, 2015
my computer is a
Inspiron 14R (N4010, Early 2010)
MS Windows 7 64 bit
I got rid of multiple malware problems, but I still don't have sound when going to youtube e.g., as well as can't install anything. Therefore I think the best thing to do is to reset the computer to factory settings.
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Apr 21, 2010
cannot access the Dell back to factory condition in my young daughters Inspiron 6400, Ctrl - F11 I get no response except a load bleeping, is there any other way of accessing it?
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Mar 12, 2013
We have a Dell E6330 that is running Windows 7 Professional on it. we need to set this Dell back to factory defualts but do not see an option to do so. I know that it does have a recovery partition but I do not see a way to access it.
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Nov 29, 2014
I have a Inspiron 5437 with windows 8.1. I'm unable to boot it past a blue box asking for the system password. I don't have that password. My wife and daughter had somehow set this password up. before this I could not get windows 8 to open without a password. I do not have either of the required passwords. Is there a way for me to easily restore to factory settings? hey have no data on the computer that needs to be saved.
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Apr 6, 2013
I have an Inspiron N5040 just over one year old. To do a Factory Restore I followed the instructions and pressed <F8> after a power up.
In gets to the Advanced Boot Options menu. When I select Repair Your Computer it gives 2 options something like
1) Repair Windows
2) Start Windows Normally
If I select Repair Windows it loops back to the same screen and does not do anything.
What should I do? The laptop did not come with restore CD's or DVD's...
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Jul 28, 2012
I have to restore my dell vostro 3700 to factory state, but I dont know how. I googled it and just found the instruction like "restart pc, then press F8>repair your computer>choose language>log in as administrator and then choose recovery tool> dell datasafe restore and emergency back-up
It would be ok, but I dont have there the option of "dell datasafe restore and emergency back-up" I have there just startup repair, system restore, system image recovery, windows memory diagnostic, command prompt and that's all... I miss there the 6th option.
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Jul 19, 2008
I installed Windows Vista but finally I would like to restore my computer with the Dell factory restore.
At boot, I press F8 but there isn't the "Repair my computer" option anymore...
How can I restore my M1530 with the Recovery partition ?
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Jan 25, 2009
I bought my new latop in October and would like to restore it to it's origional factory settings, however I have been unable to do this as I have been told a number of different actions to try by PC performance and none of them work:
First I was told to press f8 on a reboot then select repair my computer so I pressed f8 and there was no option to repair my computer;
Second I was told to restart and press f12 insert a blank dvd and boot using cd/dvd which would create a boot disc which in turn would restore to factory settings, after choosing boot from cd/dvd my laptop just restarts as normal without creating a boot disc;
I was then told to burn recovery (which was on a small drive D:) to disc first then boot from cd/dvd which has no effect again windows starts normally.........
So I had a look around this recovery file and found a setup icon that said factory restore when I clicked on it, I got the message ERROR: the factory image could not be found please reinstall using the operating system media dvd.
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Sep 8, 2009
I have pushed the f8 button every way I can think, before the windows screen, after the dell splash, the whole time, and cannot get to the factory restore menu.
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Jan 31, 2015
i have a 2008 Dell XPS M1330 laptop that i wish to restore to factory settings. i have saved/copied/transferred any/all files i wish to save.
i have searched (google, you tube, dell.com, forums, support) for the answer and all i find is suggested use of pressing F8 during start up. when i choose 'repair my system" , windows just loads normally.
the only seemingly 'recovery' disk i can locate says:
DRIVERS AND UTILITIES Already installed on your computer/For reinstalling Dell xps m1330 computer software. it also says: contents: device drivers/diagnostics and utilities.
i want to 'wipe the slate clean' and start the computer fresh now that i have a new xps8700. if i use this disk to which i refer, will it do what i am wanting? the computer works fine, but i'm afraid of screwing something up trying to just clean it up and back to original condition.
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Sep 1, 2012
I have the operating system disk to restore my Dell Inspiron 8600 Laptop, but I can't find my Windows certificate of Authenticity that will work--I must have at least four or five. I've looked all over the web and the Dell.com to no avail.
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Nov 6, 2014
how to restore / reformat an Inspiron 720 to factory settings? Its 6 years old now and in need of a reformat.online ive found several answers all suggest pressing F8 on system stsrtup and doing it there.however when i do that and choose Repair My PC i then only get 5 options
-Startup Repair
-System REstore
-System Image REcovery
-Windows Memory Diagnosticss
-Command PRompt
None of these seem to allow me to reset my PC to its original state.I didnt have a disc with the PC, there is a recovery partition on the hard drive so i presume i should br able to reformat from that.
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Apr 13, 2013
I'm trying to do a factory system restore on my laptop and I am struggling to do it. I have been able to do it in the past...but I don't remember how.
What I am struggling with is I can't find the "Dell factory Image Restore" option. I do F8 > Repair my computer > Choose your keyboard layout > .....
But that is it. I never log in as an "administrator". I never get the chance to even log in. I'm guessing this is why the option "Dell factory Image Restore" never appears.
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Dec 23, 2014
I am currently on my dell xps 14z laptop. Ive been having some software issues and I want to reset my computer. I tap f8 like the tutorials say, then I go to repair, state my location and which account to use, but it doesn't have the normal Dell Factory Image Or Dell factory tools for the bottom option. It only has a link to the command prompt window. So how can I factory reset my computer without formatting my hard drive.
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Apr 23, 2009
Are there steps to be taken before a factory restore - drivers etc?
(Beyond just backing up my data.)
This is an Acer 4530.
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Jun 13, 2013
I have been looking all over the internet and on Dell for the past 2 hours with no luck. I have a Dell Inspiron E1505. I want to wipe everything off this laptop except what was on it when I purchased it. I keep reading hit F12 or control F11 and then click Restore. There is no Restore anywhere. I have searched and searched and I can't find anything. I have found that a lot of other people don't have that option either.
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Mar 5, 2013
My Dell ATG E6410 basically completely crashed. Nothing from the hard drive was salvageable (including any of the recovery files). I contacted dell support and they sent me 2 dell DVD's. They are labeled as "DELL SOFTWARE RESTORATION DVD".The only problem is, THEY WILL NOT BOOT! I have tried booting directly from the Bios and no luck what else.
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