Dell :: Won't Replace FAILED M1330 Battery
Jun 26, 2009
About a week ago, I had my motherboard replaced due to overheating.
Yesterday, before I had a chance to shut it down properly, I removed the AC power from the laptop and the laptop immediately powered off. I tried again, and the same thing happened.
I called Dell and asked for a warranty replacement and after determining that the battery had indeed failed, the XPS tech support rep told me that the battery is only covered for one year as it's a consumable and they offer a separate battery warranty, so she could not replace it.
So I explained to her that they did not offer that option when I purchased my system (as far as I recall) and I understand the cells wear out and don't hold a charge as they do when they are new, but, regardless, for the battery to completely fail is a defect and should be covered for the length of the system's limited warranty .....
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Jan 27, 2009
Our M1330's 6-cell battery warned recently that it needed replacing soon (was at something like 67% original capacity).
I turned off the warnings and hoped it would last sometime longer but now the system thinks no battery is connected and the battery's self-test LEDs do not illuminate at all.
I am not sure how easily I can get a new battery shipped to Africa and we have frequent power cuts (the system is on a surge protector which drops the power when it goes out. Usually a generator cuts in within 10 seconds to restore power but the surge protector refuses to provide power for about 5 mins).
So I need to change from using Standby to using Hibernate. Trouble is little disk space and no hibernate file left.
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Jan 24, 2010
I swear it is always something with this product. I made a bootable USB flash drive and put Windows 7 on it. I have 2 M1330's, the only difference between them is CPU/RAM/HDD. One of them boots just fine off the USB drive, the other doesn't. They are both running the A15 BIOS. What am I missing here? I've compared the BIOS settings side by side and they are identical.
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Jan 7, 2009
I have an opportunity to buy an HP DV5-1157CA in Canada for a great price:
[url]
It's a 15.4" which makes it bigger obviously than the m1330.
Pro's:
-----
Centrino 2/Montevino platform
4 GB vs. 3GB that I have
9600M GT vs. 8400M GS
possible avoidance of future GPU problems
great clearance price of $997 Canadian
Con's:
------
bigger form factor
plastic chassis vs. magnesium alloy and aluminum
lower battery life
no fingerprint reader
still an Nvidia GPU (can we trust Nvidia anymore)
2 Ghz P7350 vs. 2.4 Ghz T8300
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Mar 14, 2013
Been using XPS15 for just over a year and am getting a "battery has permanent failure - need to replace battery" message....
I've rarely even used this current laptop without using power, so the battery seems to have died a bit too soon?
Is there a particular Dell battery I can buy that should last a bit longer?
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May 6, 2009
And how do they determine it? My word? Tests?
My M1530 will hit one year old at the end of the month. My battery life is just sort of crappy. As a test I charged it up to 100% then unplugged it. I dimmed the screen to about 50%, turned off Wifi, then just let it sit idle. Nothing running. The battery lasted about 90 minutes.
Clearly not great, but does that sort of performance warrant a replacement?
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Dec 14, 2009
One of my mates has a dead M1330. I told him about the "oven" trick but his wife might hurt the both of us. It is however possible to replace the motherboard with the integrated X3100 motherboard correct?
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Jul 21, 2009
I've had my 1737 since Dec 19th of 2008 so the battery is a month or so past being 6 months old.
And on the battery health meter, the LED's on the back when you hold it in for 4 seconds it shows 5 bad LED's meaning its significantly degraded.
[url]
this video will help show what I mean.
What words can I use what should I say to try and convince them?
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Apr 2, 2011
Recently my T510 9 cell battery suddenly stopped working. According to the Lenovo battery utility, the battery condition is poor and it suggests replacing a battery.
However, the battery seems still have 99% capacity, either by Lenovo utility or by other softwares. Before the failing it lasts 3-4 hours and charges normally.
I read several posts online and see some people have similar problems. It is suggested that maybe one of the cells fail so the circuit stopped the battery from working/or the safety circuits just malfunctions? Or indeed I need to replace the battery.
I understand that messing with battery is risky and I believe it is detected as not working for a good reason. However, I am wondering if there is a way to assure that my battery is completely dead, but not a problem with other hardware or the OS, before I purchase a new battery. For example, using a volmeter on the whole batteryto see if I can get a reading, or opening up the battery case and test on each cell?
Is it doable to replace a single cell if one of them fails?
PS: For people who says that they connect two terminals of the battery to a volmeter and see no readings, I believe you also need to ground the safety pin to turn on the battery.
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Aug 28, 2009
This one looks bigger than the original m1330 battery, so I was wondering if it will fit.
I`ve also heard about Mugen Power
who makes a lot of batteries for electronic devices, anybody got any input on that?
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Jan 2, 2015
My pc (G72 laptop) screen failed to unlock...despite using right password.It' showing ; user profile login failed!
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Apr 30, 2010
I just bought a 7200 mAh battery 9 cell from ebay. It dont last a month when the perfomance drop more than a half. So Im looking for a good batt that dont go dead so easily.
This batt was great for the first days. It last about 4 hours in high perfomance playing and 6 in normal use. Now it last 1 1/2 hour playing or less.
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Jan 1, 2009
My battery is not charging on my M1330. It's about 15 months old.
I've replaced the brick with no change.
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Jul 2, 2009
Has anyone bought this battery from any aftermarket battery vendor? My XPS M1130 56Whr Lithium Ion 6-cell battery died two days ago. It's $149 + tax + shipping = $169 at Dell. I wanted to see if there are good deals out there from other vendors.
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Feb 5, 2009
With the power cable plugged in the display is Very bright. As soon as it is on Battery power the display gets dark almost too dark.
In power options I have the display turned up all the way while on Battery.
Is this a normal m1330 thing for the display to do?
I have the wxga with led back lcd screen.
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Mar 21, 2009
I own a Dell M1330 with the six cell battery.
Since one month something weird happens with the battery.
Power Saver Mode:
after ~1hour (battery is at 60-70%) suddenly the battery drops to 7% and I am out of juice.
Maximum Performance
after ~40minutes suddenly the battery drops to 7% or it goes directly into hibernate mode
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Feb 27, 2009
I did a search on here and and google and I came to the conclusion that if you dont know the specs of the computer you can't "accurately" guess the life of the battery so I'm hoping you guys can give me an estimate with my computer specs.
I'll post the things I think would matter most with the battery life.
Specs: Dell XPS M1330
2.2 ghz core2duo
8400gs
LED screen
wireless-n
160 gb hdd (dont know speed, im sure you guys do with this size)
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Nov 20, 2009
I bought a Dell XPS M1330 over a year ago and it came preloaded with Vista Home Premium.
Since I want to keep the batteries in good condition I run the laptop with no battery connected and AC plugged in whenever it sits on my desk at home.
However, in Windows 7 it seems that Windows wants to put the laptop to sleep after 10-15 minutes if I do this
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Mar 10, 2009
Does anyone know if a battery from M1330 (6cells) can be used for a M1530 ?
I can find only M1330 batteries.
From what I saw here:
http://www.laptopbattery-usa.com/480...ery-p-145.html
Product Fits:
Dell XPS M1330
Dell XPS M1530
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Mar 21, 2009
I woul like to know how much i can get with the 9 cell battery, LED display, ssd and 8400.
I am looking at a 13.3-14.1 with long battery life. Any other suggestions? I like the illuminated keyboard on the studio 1340, but it's heavier and i hate that leather part, plus the airflow problems.
Lenovo u330 is nice, but have some battery problems as i saw.
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Nov 6, 2009
It's only since I started reading these forums to try and fix my fans being on all the time that I realised my XPS's battery life was way worse than most people's on here.
I have a six cell battery and out of a full charge I get maybe 1:35. this wouldn't be so bad except, when my warranty ran out 3 months ago, I made dell replace my current six cell battery which got around 1:17 full charge.
This current battery is only 3 months old, initially it did an two hours and a half but now i'm lucky to get an hour and a half out of it.
why my computer is eating my batteries? Other people talk about battery life of 3 hours plus
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May 30, 2009
I got my m1330 used with 1 light of battery health lit. I've been using it fairly for a month. One time I noticed I got only about 1 hour on battery power.
I don't know... i'm having serious problems with this notebook. It was very slow because got really hot until I upgraded it to A15 where it somehow works... What should be done for me to request a replacement?....
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Mar 31, 2013
I bought my laptop Dell XPS M1330 in September 2009... I have not had problems with this until now. Three days ago I turned on my laptop in order to read a pdf file , but I noticed the my file went constantly down and therefore, I was not able to read it... It seemed like the "arrow pointed down key" was permanently pushed down! So I reboot my lap but I had the same problem. The next day, again, I turned on my lap and at that time the cursor was moving constantly to the left like the "arrow pointed left key" was pushed down!
I tried with Dell diagnostics and this showed me the next errors:
-ERROR CODE 3600:0853 PRIMARY_BATTERY_BAY The battery can not provide sufficient power.
-ERROR CODE 2C00:0423 KEYBOARD-Stuck key detected
When I was testing the keys (of the keyboard) this showed me:
Expected: e048 Read: e050....Expected: (something) Read e050.... And so on
Should I have to replace my battery and my keyboard???
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Feb 11, 2009
I actually have TWO 9-Cells, and they are both drain pathetically fast, whereas when I got it in August 2007, they lasted at least twice that.
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Jan 24, 2009
how do I check how many cells my battery has? Its either 4 or 6, since it doesn't have the external prop behind it.
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Sep 13, 2009
So I have a good feeling the harddrive on my XPS m1530 is about to die. Naturally, I would want to be prepared to replace it so im doing the research now.
the current hdd:
Samsung Spinpoint M6 251JI 8mb cache 540RPM SATA 1.5Gb/s
what concerns me is the sata plug... are they all the same?
more recent lappy hdds are SATA 3Gb/s 16 mb cache or something on that line. so im wondering if a hdd like that would work with my laptop.
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Nov 1, 2009
Would it be feasible to replace the1280x800 LED LCD with a 1440x900 LED LCD on my e6400?
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Sep 15, 2009
My laptop is still having heat issues and they told me I could exchange the M1730 for a new XPS 16 with the 4670 and 1080P screen... I asked about the M17x and he says they cannot switch brands (LIE!) So should I take this or push for a M17x?
My system's specs:
Core 2 Duo Merom T7800 (2.6GHz, 4Mb L2)
2Gb 667MHz RAM
2 Geforce 8700M GT's in SLI
Ageia PhysX M100
17" WUXGA
80Gb 7200RPM HDD
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Jan 19, 2010
I changed motherboard (GPU fail), bought used one, which is from vostro 1400, so now I have inspiron 1420 with vostro 1400 BIOS..................
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Jun 26, 2009
so it is definately possible - I've seen the Dell guy do it to my machine when it went "phut".
I doubt I'll ever do it, cos I don't really play games and the Fx2700m gives enough power for what I do do
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