Been using XPS15 for just over a year and am getting a "battery has permanent failure - need to replace battery" message....
I've rarely even used this current laptop without using power, so the battery seems to have died a bit too soon?
Is there a particular Dell battery I can buy that should last a bit longer?
My Inspiron 5521 warranty has expired a month back and now suddenly my laptop shows a message saying your battery has encountered a permanent damage during startup...The battery bar shows the mesage plugged in , not charging message and when i disconnect the ac power adapter my laptop shuts down...I tried updating my BIOS to A12 but it did not work...What is the problem here..Do Dell companies manufacture products which last only upto the warranty period or what??
View 4 Replies View RelatedAnd how do they determine it? My word? Tests?
My M1530 will hit one year old at the end of the month. My battery life is just sort of crappy. As a test I charged it up to 100% then unplugged it. I dimmed the screen to about 50%, turned off Wifi, then just let it sit idle. Nothing running. The battery lasted about 90 minutes.
Clearly not great, but does that sort of performance warrant a replacement?
I've had my 1737 since Dec 19th of 2008 so the battery is a month or so past being 6 months old.
And on the battery health meter, the LED's on the back when you hold it in for 4 seconds it shows 5 bad LED's meaning its significantly degraded.
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this video will help show what I mean.
What words can I use what should I say to try and convince them?
About a week ago, I had my motherboard replaced due to overheating.
Yesterday, before I had a chance to shut it down properly, I removed the AC power from the laptop and the laptop immediately powered off. I tried again, and the same thing happened.
I called Dell and asked for a warranty replacement and after determining that the battery had indeed failed, the XPS tech support rep told me that the battery is only covered for one year as it's a consumable and they offer a separate battery warranty, so she could not replace it.
So I explained to her that they did not offer that option when I purchased my system (as far as I recall) and I understand the cells wear out and don't hold a charge as they do when they are new, but, regardless, for the battery to completely fail is a defect and should be covered for the length of the system's limited warranty .....
I have a HP Envy dv7-7000 series laptop, C2N70UA, running Windows 8.1 and I'm having battery charging issues. It states it's plugged-in and charging. Yet after 4+ hours, the charge level is as it began (7%). I have updated all software; done a "System Diagnostic"; purchased a new battery; the charging adapter is good; BIOS does recognized the new battery and not the old battery. With the new battery and a diagnostic, the system displays following code:
"Failure ID: M0CCHL-6A478C-QFPK0K-C09C03
I am leaning toward purchasing a new motherboard and learn from "scratch" and understand what it may take to accomplish that feat . I am hoping it doesn't come to that.
I have a Inspiron 15 (3521, Late 2012) and my battery has failed 7 days after the warranty was up-Murphy's Law.
I keep my laptop plugged in all the time and therefore do not run it off the battery.
I don't see how the battery could fail, when I don't run (use it) the computer from it, especially after only 1 years usage?
Using an XPS15. My left touchpad button has some problems. It seems to only work if it's pressed 2-3 times, or if you push it down hard...
Could this be related to any settings / firmware? - I think it's more likely that's it's probably failing and needs to be replaced?
I have a permanent battery failure message...
I have a W530 that is about 7 months old, and the battery, which used to sustain for 4-5 hours with moderate use of the computer, all of a sudden lasts no more than about half an hour. It was not a gradual change, but more overnight. When I look at the power manager, I note the full charge capacity of 10.23 Wh, which is extremely low for a battery that is only 7-8 months old. What would cause such a dramatic reduction in battery capacity in a matter of days, when I did not use the computer differently, or is my battery simply defective?
View 4 Replies View RelatedI have a dell xps m1710. the battery isnt working and vista shows it as no battery is detected. bios shows it not installed, my question is it safe to keep the bad battery in the computer and just use the ac adapter?
second question.
my wifi led is blinking, is that normal?
Refurbished Laptop - latitude E6410. The battery light contrantly flashes on the Battery five or Six solid blue lights - Then three flashing lights.In addition, the Light on the Computer ( ) and the desk top icon for the power adaptor cord /battery says" Plugged in - Not charging".I ran the Dell Diagnostics (Fn key at bootup) but it found no problems.is the battery dead?
View 1 Replies View RelatedI've run into this issue twice already... once on 1 computer and another on this same one. It's the one where the battery is not recognized and there is an "X" where the battery icon is.
I've done all the Software Updates, Batter Update 1.3, and tried resetting the PRAM. So far none of these have worked. Now I'm out of ideas. Before after going thru those steps, the problem would be fixed... not so this time.
I know they extended the warranty and were replacing the batteries for free, but not sure this one would be covered under that.
Last night I was using my E1705 running on battery when the thing just suddenly zapped off. I had recently glanced at the battery meter which was 75% full. I pressed the button on the actual battery which shows 3 of 5 lights on the charge meter.
The battery itself is only 1 month old and has been performing flawlessly. I just thought it was something random so I plugged the machine in and it started up.
I didn't think anything else of it till today when I went to move my laptop, removed the power cord, and the laptop turned off. I checked the physical battery meter which still reads 3 of 5 lights .....
My Dell XPS 15z is showing the following problem :-- if I try to boot it with the battery connected (and AC power either plugged in or not), the orange power light flashes briefly and then the machine shuts down- if I remove the back of the case, disconnect the battery, connect the AC power cable and boot, the system boots as normal
Other observations
- BIOS version is A07, I can not upgrade this to A12 as, when I try to with the battery disconnected it basically tells me I have to have a battery connected to do the upgrade- when I click on the battery status button on the side of the case with the battery connected, one LED lights- when I click on the battery status button on the side of the case with the battery disconnected, no LEDs light
What are the next diagnostic steps?What is the likely fault - could replacing the battery unit solve the problem or is is the component which charges the battery which is likely to be faulty?The laptop is 18 months old but only covered by a one year warranty with Dell.
Can I use the dock battery of my Dell xps10 before the battery inside the tablet?
View 1 Replies View RelatedI would like to ask about the Lenovo Energy Management software bundled with my Z400. Regarding the Energy Management > Battery > "Optimized Battery Health" in particular. When the battery charges until 60%, does it internally disconnect the charger from my battery? The Power icon in the System Tray says "Plugged in, not charging". Or does the software stops the charging until 60%, and when it lowers the software allows it to recharge again? I'm worried about getting my battery worn out immediately, as I leave my charger plugged in most of the time.
View 1 Replies View RelatedMy 2 day old Lenovo Y510P laptop has a problem with charging. I noticed the battery was never going above 60% charged. I left it plugged in for over 24 hours and nothing changed. So I decided to completely drain the battery and used the laptop until it died. With the laptop off I left it plugged in until the battery LED turned white which indicates the battery is fully charged. Unfortunately the battery still shows 60% charged.
View 7 Replies View Relatedi am using acer aspire 5600 xp/vista and LION battery.
my battery had memory effect once and could work for like 15-20 min.but its indicator worked fine at that time.
but now memory effect is gone and i am now facing a new problem.
At full charging, system shows that battery is not connected even it is connected.even if i unplug the AC supply still it thinks that notebook is running from AC supply.During this period i cant use my laptop keyboard and touchpad.I Can use only externally connected keyboard and mouse.
While notebook is using the laptop battery(Ac Unplugged),after sometime it detects the battery and the indicator shows 7% of battery time.Then my notebook keyboard and touchpad starts to work and then this percentage decreases to 0%. The time between shift of percentage is approx 10 min . Even On 0% the battery works fine and works for like 15 min. Overall Battery can work for like 1 hr 30 min approx(Low Performance).
My main problem is i cant use my laptop keyboard and touchpad while the battery is fully charged. i have to drain my battery in order to use keyboard and touchpad.
recently i bought a new HP g60 laptop. now i am wanting about the main differences of original and aftermarket battery for HP g60 laptop.
View 5 Replies View RelatedI just received my MBP 13" yesterday. So far I love it. However, I noticed an issue. Last when I put my MBP to sleep, it had about 30% battery left. However, when I woke up this morning and opened my MBP, the battery went down to 13%.
When I put the laptop to sleep, I had a pdf file open along with itunes (paused). I have never used Mac OS, so maybe I not doing something correct. Also, I noticed when I open the lid (after I put the notebook to sleep) it just goes directly back to the desktop as opposed to on windows it prompts to the login screen when waking it up from sleep mode.
I am looking into getting one of the new macbook pro's. Though I must say the non removable battery does concern me a bit. In past laptops I have had, I without a doubt saw increased battery wear and tear when I left the batter in the laptop while the laptop itself was plugged in. I completly destroyed a battery on my Dell laptop by doing this for about a month when it was asking as a desktop. I took the laptop which used to get around 4 hrs of battery life and then after a month it got no more than 15 minutes.
So after that I always took the battery out, so now with the new macbook pro's you cannot take the batteries out, so wont the batteries wear down to nothing faster than if you took them out when not using them?
My Dell inspiron 6400 has a battery that works amazingly but recently, I noticed a change in the behaviour. Anytime I switch the laptop on, the LED battery indicator shows me red meaning something is wrong even when the battery is fully charged. The battery charges normally even when I intentionally drain out the power and try charging it again. This is just to make sure that the battery charges fine. Infact, in windows, it shows me that the computer is on AC power even when it is not plugged into an AC outlet.
The BIOS shows "No battery installed" and windows tells me the same. Summarily, everything is fine except for the LED indicator showing Red and the BIOS telling me that no battery is installed.
Here is a brief description of my problem. I have a e1505 w/ a Core Duo (1.66GHz, T2300) My power adapter is reported to me "unknown" by the laptop. (total BS as i know the thing works) and then QuickSet tells me my battery needs to be replaced (this was too soon, so it leads me to believe that the power adapter did something to the battery) But I can't replace those right now. So i'm stuck at a multiplier of 6 (and yes i've disabled all the power saving features in the bios, but the wired thing is windows reports the real speed while other programs such as CoreTemp and CPU-Z report it at being just under 1GHz?)
And to get these things brand new would cost ~$120 (battery and adapter) So is there anyway I can get around the stupid limitation dell has imposed until i can find replacements for these? And, where is a good place to get replacements that won't cost me an arm and a leg?
So my media keys decided to stop working again. I know the current solution is to pull out the battery and hold down the power key to drain the power.
However, this is probably the 5th or 6th time the media keys went dead again. What is the cause of the problem
I have a HP 14 bo 15dx running Win 8.1. No matter what I do it still muted even if I go in and manually move the sound bar up. Keyboard button is not on. I have tried reinstalling the drivers via the recovery files. Mutiple scans with virus and malware software.
View 3 Replies View RelatedI've had a Dell Studio 1537 P8400 @ 2.26 GHz with 3 GB ram, Vista 32-bit OS since December last year, and only in the past couple of months have i had a few problems, much to my disappointment that Dell hasn't increased their quality..
I've noticed a little "blemish" behind the screen, like a little cluster of dust 0.5mm in diameter, but its BEHIND the text and graphics...quite strange but such a pain as its in the middle-left of the screen..there's also another, half the size right up the top..
I have a XPS M1530. It's 2 years old now.
the problem is on the housing of the laptop. I have a white foggy/permanent whipe on 2 sides under my keyboard.
I don't know what dell's housing material is, but this is really strange.
I have an Acer Aspire One with OS Win XP. This morning I went in the Power Management and decided to try Hibernate. I went away for a moment. When I returned, the On Switch was still green, but nothing worked. Black screen, HD dead like everything else. I tried F-Alt-F4 to no avail !
View 1 Replies View RelatedI was wondering if there is a permanent way to disable the touchpad on this y510p. I hate hitting fn f6 every boot, wake from sleep, etc.
I checked the registry in hklm microsoft windows currentversion run but didn't see any prefixes of syn* in any of the entries. I checked into RTFTrack.exe and that seems to be the camera. Is there a way I can disable this touchpad permanently?
Battery is a 9-cell. Had it about a year (maybe?) as a replacement for the 6-cell model the laptop originally came with.
I recently did a battery life test. I charged the battery to full and then left it standing to see how long it would last on battery power alone.
Conditions: Full screen brightness. Display-off, screensaver and standyby turned off. Wi-Fi and background processes such as anti-virus programs are turned on (idle).