HP Audio :: Envy TS Ultrabook 4 Audio Failure
Aug 1, 2014
My computer won't play sounds at all (videos online, downloaded music, games on my computer, everything).
This doesn't happen all the time. I'm not sure but I think it usually happens when I use my computer for a long time (1-2 hours). It starts working again when I restart my computer but it stops working later and I have to restart my computer again.
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Dec 10, 2014
i have new hp split ultrabook 13-r101dx...i formated it by windows 8,,again i format it by windows 8.1....i need beats audio software...how can i get it?
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Jun 28, 2014
I have HP envy 15 j002er laptop. Originally I got it with Windows 8 but then I changed operation system to Windows 7 Pofessional (64-bit).I can`t install IDT high definition audio codec on it. I guess that is the reason why I don`t have and I can`t use Beats Audio interface on my laptop (only speakers are working). There are no audio drivers for Windows 7 available for download on HP website. When I`m cheking for driver updates via HP support, it proposes me only updates for Chipset, Graphics, Network, etc.And no Audio Driver..How can I solve it and install IDT high definition audio codec?
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Nov 16, 2013
Recently bought HP ENVY m6-1231ea with beats audio and tripple bass subwoofer. But how to get working subwoofer ? Pressing fn + b does nothing...
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Jan 8, 2015
I recently bought a HP ENVY TouchSmart 15-j009wm which initially had windows 8, I installed a new O. S. Windows 8.1 64 bit and lost the driver pack for beats audio, I have been searching online for a download but cant seem to get a link to download.
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Oct 14, 2014
when i hook up my second monitor useing the hdmi port and switch the monitor mode to extend the audio stops working. The volume mixer still shows audio movement but will not output the audio.
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Sep 10, 2013
So I recently purchased this powerhouse of a machine and absolutely love it. I have one problem though and it is a really bothersome one to me because i really enjoy listening to m music and use my laptop as an audio source for my higher end audio components.
I have an envy 15t-j000 touchsmart that i purchased in late july and received in mid august with the beats audio option.
Ever since I first powered on the computer the audio would skip or fluctuate. I would notice the fluctuation when plugged into my stereo via the 3.5mm headphone jack. It would sound like the volume would lsightly fluctuate or maybe miss some of the lower end frequencies.
The more noticeable problem is the skipping. It will make a skipping noise that sounds as if the computer is bogged down with material, even when all that is being performed is playback. It sounds like frequency in the lines. This will occur at random times under various circumstances. It occurs when playing a music file as well as streaming music through spotify or pandora or playing a video on youtube. The skipping occurs in all those circumstances in both output to another source (headphones or speakers) as well as playing through the built in speakers.
Is it possible I am missing a driver? Is the sound card messed up? Is it just a problem with the computer? is there a fix that doesn't require me sending it back to hp?
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May 15, 2014
I have an HP envy 6 1030-sq ultrabook, run windows 8.1 and my beats audio isn't working any more.
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Jul 29, 2014
Just updated to windows 8.1 and now my beats audio is not working on my HP ENVY x2 Tablet/PC. I am running windows 8.1 32-bit, Product name: HP ENVY X2 PC, Product number: C7F27AV, Serial number: 4CN312078X. Also my headphones are not working.
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Aug 25, 2014
I am having some trouble with beats audio. My laptop is a ENVY m6-1232ea.
My problem is that when I listen to music or watch a movie, and I go to change the EQ/bass settings it is completely ineffective. It just sounds completely flat. I tried turning on/off beats audio but the sound is still the same.
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Aug 1, 2014
I have a HP Envy Dv6 7200-et
Model Number:C0V57EA
Product number:C0V57EA#AB8
Deleted my beats audio eq.
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Sep 15, 2014
I've re-installed audio drivers multiple times. Beats Audio never turns off. I can uncheck the box, and while the sound is less full, adjusting the sliders on the equalizers within Beats Audio effects the sound. Also, the sound is very compressed no matter what. Listening to a FLAC song file with headphones on my phone without equalizers and listening to it on my laptop with headphones, the difference is obvious. Why this would happen or how to turn it off.
product name: HP Envy m6
product number: n010dx
OS: Windows 8.1
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Nov 19, 2011
My hp envy ts m6 beats audio is making a crackling or tinny noise noise the EQ is set up normal
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Nov 4, 2014
I have an HP ENVY Dv6-7210us (Windows 8.1) I recently just had to install a new hard drive but i'm missing my beats audio.. I have looked every where on how to get that back.. I've also seem to be missing a handful of other drivers..
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Aug 1, 2014
I'm currently using an HP Spectre XT 13-2201tu Ultrabook (purchased in Indonesia), it came with Windows8 operating system. But due to my company policy, I've to down graded the O/S to Windows7 Professional.
I just realized that one of the PCI-to-PCI Bridge device was not working properly, the PCI device driver not installed.
I've tried to search the driver in HP support and download for Indonesia, but cannot find any Windows7 Drivers.
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Oct 14, 2008
I ordered new E6500 that came with Vista on it and I wiped that and have installed XP Pro SP2 on the machine. I have followed the guide on this page and installed everything in the correct order. The only thing that didn't install was the dial-up modem. It errored out and said "No MODEM device was found". Typically on the Latitude laptops I seem to remember installing the modem driver and it taking care of this entry in the device manager, but not this time.
There is a dial-up modem on the laptop and this is the only device that looks to not be installed. There is no webcam, WAN modem, or anything else like that.
Has problem with installing XP onto a E6500? Is the installer for the modem driver just bad or is there possibly something else going on.
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Aug 19, 2014
The sound on my HP Pavilion G6-1a19wm is not working. Sound "does" work when using the audio jack with external speakers. I have tried uninstalling the driver, updating the driver, microsoft fix-it, and troublshooting steps. audio device shows in device manager and is supposedly working properly, mute is "not' enabled. visually all audio related things suggest that the audio is fine and troubleshooting finds no problems..
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Dec 30, 2014
I have recently bought a new probook450 g2 but whenever i play a video or audio file an interrupt occurs like a buzz after fixed interval, I don't know what to do ......
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Nov 2, 2013
I have a hp pavilion 15-e078ea, core i5 processor, 2.6ghz, 8gb ram, windows 8.1 64bit....
After updating windows to 8.1 the dts audio control panel will not allow me to use audio enhancements or
the graphic equalizer....
I have looked on hp support and done all driver updates and it is still not working....
I am assuming this is a software issue. will there be an update?
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Nov 2, 2013
Yesterday I uninstalled IDT Audio driver by mistake. Now my NB doesn't have any sound. Where can I download the IDT audio installer for my NB?
Version that I use is showing as Windows 7 64 Home Prem OA.
Product Number: B5A09UA#ABA
Model Name: HP Pavilion g6-2040nr Notebook PC
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Dec 17, 2014
HP Pavilion dv6-7030tx Entertainment Notebook PC
Windows 7
Intel i7-3610QM CPU @2.3GHz
8Gb Ram
I have no audio. It has been previously working, but suddenly stopped. On the small speaker icon there is a red cross indicating "No Audio Output Device is enabled" When I log on to the computer i get a window that says "CWindowsSystem32AUDIOSES.DLL is not designed to run on Windows or it contains an error."
I have attempted to Troubleshoot but unable to get any sound. I have updated the Audio driver, but it is the up to date driver.
Device Manager: - Sound Video & Game Controllers
Bluetooth Hands free AudioCyberlink Webcam Virtual DriverIDT High Definition Audio CODECIntel Display Audio
I have followed the instructions in Testing for Hardware Failure on HP Support.
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Sep 20, 2014
I need a driver for Altec Lansing speakers with Dolby Advanced Audio, win7 64 bits. Model hp pavilion g6 2244sa.
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Jul 23, 2014
I am using HP 2000-2313TU Notebook PC laptop with windows 8 64 bit operating system. From the last few days i am facing some problems in audio..when i am opening my laptop the sound system is working well...but when i am not continuing any audio application( busy in some other work..) and after sometime say 20-30minutes when i am opening any audio or video file it is running without any sound..when i am restarting my computer again audio device works...if i am not using the audio files after opening my computer also this problem happens after sometimes when i play some audio files.
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Oct 27, 2014
I have updated my HP Pavilion G6 2242sf to Windows 8.1 and the sound quality is not as good as in Windows 8 : In the Dolby control panel the equalizer works but switch the Dolby Advanced Audio checkbox has no effect so there is no more surround virtualization and the 3 effects "Movie", " Music", and "Voice" are not working anymore.Now my laptop speakers sounds choppy.
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Dec 26, 2014
I downgraded from win 8 to win 7 with a clean install and although I have the sound workling I cant find the correct driver in other forum posts to get beats audio installed. Link to the correct download :
Also I would like to get the on screen volume indicator back.
Pavilion -15-p145na
Windows 7 home premium 64bit
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Jul 28, 2014
Yesterday I plugged in an HDMI cable to output to a Toshiba tv. After unplugging the cable I no longer have sound on my HP Envy 17 Notebook (this notebook has Beats Audio). The product # is EOK85UA#ABA.
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Sep 24, 2014
I have a HP ENVY 17 Notebook PC (product number: GOU21AV) and my microphone will not work on skype or at all. I have tried uninstalling and reinstalling the audio driver, everything says i should ave the IDT HD audio driver but it ony lets me downoad the Realtek audio driver. I tried plugging in a mirophone and setting it as the default and messing with the levels of the microphone, still not working.
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Sep 10, 2014
When I connect my laptop to my tv the sound does no come out the tv, but remains coming out the pc speakers. it is not a cable issue as my other hp laptop works fine. i can't find a setting to change it to hdmi audio output.
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Jul 26, 2014
Discovered no sound yesterday when I used my laptop. Today I tried to resolve the problem thinking it was a simple task, so many hours later I've discovered others suffering the same plight!
Product name: HP ENVY m6 Notebook PC
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Dec 14, 2014
After i installed windows 8.1 64 bit on my device, the audio beats control doesn't appear and i don't know if it's working properly or not, and i don't know if it's built in the original speakers.
My Device: HP Pavillion 15-p150ne
OS: Windows 8.1 64 bit
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