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HP/Compaq :: Hp G60-230US Making Recovery Disc

I just last week bought an Hp G60-230US at Office Depot. Had them install Microsoft Office and clean up my computer. When I got home and tried to make a recovery disc, I keep getting a message that says "this computer does not have a drive capable of creating cd's or dvd's. Contact HP" I did this, and they tried to tell me it was the type of dvd I was trying to use (Maxell). I know Hp's can be touchy, but I don't think the type of disc would give me that type of error. Hp said they could send me a copy of the recovery discs. But my concern is with that message. Am I doing something wrong, or is my computer messed up? Any thoughts would be appreciated. I plan on calling Hp tonight, and possibly calling Office Depot to see if they did something bad to my computer when they "cleaned it up".

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