HP/Compaq :: KB955430 Kills Bluetooth
Apr 28, 2009
KB955430
“Install this update to enable future updates to install successfully on all editions of Windows Vista. This update may be required before selected future updates can be installed. After you install this item, you may have to restart your computer.”
See unit system specs below. Both of these units are set to notify, but not to download or install updates, automatically. This evening both computers showed that updates were available. I downloaded and installed KB955430 on the DV4t and restarted the computer.
The update killed the Bluetooth. By that, I mean that the Microsoft BT notebook mouse 5000 that we normally use on this unit was no longer detected. Hmmmm….. so I checked the BT for the phone my daughter uses. Nope…. It was gone also, though both devices still appeared in the BT manager. I uninstalled both devices, re-initiated each device, installed the keys, and all function returned without issue. The exact same behavior then occurred on the DV2700tv following the update.
I believe KB955430 is a preparation install for Vista SP2 but I have no idea why such an update would kill the BT until it was cleared and re-initiated. I also can't say whether this problem is specific to something I have setup in BT on each computer or whether it effects all Vista computers w/BT, HP Vista computers w/BT, or what? Different chip-sets though and same result. I just thought all you BT users might appreciate the heads-up.
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Jan 3, 2015
I bought Lenovo L440 few days ago.
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I have problem with wifi connection. Wifi works perfect with other devices: phones, tablets, laptops. When I connect to wifi with L440, wifi works 5-30 min. and then crash. L440 kills wifi network. All devices can't connect to wifi until I restart router.
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I have read about this problem, but in task manager I can't find "discovery.exe" or LenovoEMC Storage Connector in Contral Panel.
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Oct 5, 2014
I've read other forums on similar issues, but I can't seem to find one that matches mine exactly.
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System:Â Y410p with
1tb hdd
24gb ssd
intel i7-4700
8gb ram
64x windows 8.1 (came installed)
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Problem:
When I put the computer into sleep mode, it goes into sleep mode without issue. It has stayed in sleep mode for a maximum of 8 hours, but usually before it hits this long the system will turn on. It seems to run random processes and overclock the processor as the computer gets very hot. It will do this until the battery dies, or if plugged in, indefinitely.
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While it is doing this I have opened the lid, pressed every key, including power, with no response. Once, and only once, upon pressing the space bar, it had actually come to the unlock screen as though it truly was in sleep (except it was still overheating and on). Otherwise my only option is hard shut down.
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I've just gone around it for a while now by shutting down every time and not using sleep. But today I had put it in sleep, and placed it in my backpack where it nearly cooked itself to death.I have tried:
-I have checked the wake_armed, which currently display NONE
-I have checked last_wake
-I have fiddled with hybrid shutdown.
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Nov 14, 2009
when I use my HP Bluetooth mouse the right palm area of the laptop gets really hot. Has anyone else experienced this? Is is normal? That area does not seem to get hot when using the trackpad, just the BT mouse.
I think I'm going to switch to a non-bluetooth wireless mouse.
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Jul 7, 2009
I just bought the dv7-2040us from newegg and got it last night. For what little time I have had with it, I love it.
But, I really want bluetooth in it, and not the small usb kind either. I'm talking something internal, like a PCIe card or something I could rig up.
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Sep 7, 2009
I just picked up an 8530w open box item. It's a great laptop, build is really nice, haven't had any of the issues other people have mentioned. But I can't seem to get the bluetooth going. When I ordered it, the description had this to say:
Wireless details:
Intel WiFi Link 5300 (802.11 a/b/g/n draft 2.0)
HP Integrated Module with Bluetooth Wireless Technology
I thought that meant that bluetooth would be installed. I did a fresh install of windows xp right when I got it, and then reinstalled all the drivers. I even tried to install the HP Integrated Module driver from the web but it during and after installation it said it could find no bluetooth bits installed. How do I know if it's in there somewhere? Should it be with a description like above? Here's a link to the full description:
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Feb 20, 2009
find the part number for the internal Bluetooth chip for the HP Touchsmart PC (TX2z)? I would like to purchase that so I don't have to have A) one of my USB ports consumed and B) not have anything hanging off the laptop waiting to be snagged or broken.
Does anyone know of a website with instructions for dismantling this model laptop? Where is the Bluetooth chip at? I was under the assumption that the wireless NIC had the bluetooth built into it - but when I took out a working wifi/BT chip and put it in this laptops slot - it found the wireless portion just fine, but no Bluetooth (even when installing same drivers as the original laptop the card came from).
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Jul 16, 2009
Trying to get BT capabilities on my NX7400 and found the right card for it, but the seller warns I may need some kind of a cable to connect it. I'm trying to find out if this model comes standard with that cable or not.
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Jul 10, 2009
I have a question concerning self-upgrading of the wireless card and bluetooth.
Long story short, I have a Lenovo T61 that has bluetooth and the Intel Next-Gen Wireless-N Mini-card. However, both the inverter and graphics card (nVidia quadro 140M) have failed. I have determined it is best to buy a new laptop.
I am planning to either buy a HP Pavilion dv6t or dv4t. However, I would like to know if it is possible to forgo getting bluetooth and the wireless-n card when I order this laptop and install these components myself as I already have them from my Lenovo T61. My Lenovo T61 is just going to collect dust, and I am willing to take it apart for the individual parts.
Is it worth the work? I believe I will not have problems taking apart the HP Pavilion and the Lenovo T61 as I am aware of the websites that show you how to take apart these models. But will the HP Pavilion motherboard support the wireless-n card and bluetooth if I originally did not order such components? Will the warranty be affected?
Additional information: I shall be buying the HP Pavilion from Costco.
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Mar 26, 2009
I have a year old DV9774ca with bluetooth. I never used it. My wife has a Toshiba laptop without bluetooth and wants to use a bluetooth mouse. Can I take out my bluetooth adapter and put it in hers? I have not seen or handled one before.
Its ays its a HP Integrated Bluetooth Module. The "integrated" doesn't make it sound as simple as I hoped!
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Feb 8, 2010
My Bluetooth keyboard goes to sleep after a period of idle and it takes 15 seconds for the Acer Aspire 1810T to wake up and notice the Bluetooth keypresses.
However, I found out my Bluetooth keyboard works reliably when I have a second Bluetooth device connected and active at the time (such as either a headset or bluetooth tethering to a cellphone as modem), the computer doesn't have a 15 second lag in noticing the Bluetooth keyboard again - the keyboard works almost right away even after being unused for sometime.
So that means the culprit is in the power management on the Acer Bluetooth module. Is there a way to force the Bluetooth module to never go to sleep? Any checkbox somewhere, a register setting? Even going as far to purchase a different Bluetooth driver? Or any other option? Sometimes the sleep is useful, but it definitely isn't useful with the Bluetooth keyboard. This problem does not happen if I use an external Bluetooth dongle.
(With BatteryBar Pro, I notice that power consumption falls suddenly whenever the Bluetooth module goes to sleep when the keyboard goes idle for more than 30 seconds, and at this point, it has difficulty 'waking up' when I start typing on the Bluetooth keyboard. But the problem also still happens when the laptop is plugged in!)
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Jan 7, 2009
I bought at DELL OUTLET a M6400 without the Bluetooth Module, I will buy it separate from DELL, do you know if the Bluetooth antenas will be Pre-Wired in the notebook ?,
actually I am buying the DELL 410 Bluetooth + UWB card, meaning I need the Pre-Wiring for Bluetooth and UWB ?
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Aug 12, 2009
I have finally tested the Acer Empowering Technology software on my Acer D150.
Great news, the software works to enable/disable the Bluetooth module on the netbook without physically pressing the button. This is great for people like me that do not have the button on top to push the button inside. There are two software needed for people to get this running on the D150. First is the required “Acer Empowering Framework” software and the second is the “Acer ePower Management.” Once both software are installed on the system, the setting to enable/disable the Bluetooth module is in the ePower Management.
Power profiles within windows will probably be reset to default, so those would have to be readjusted if a user changed them. I am actually running Windows Vista on my Acer D150 with the Acer Empowering Technology software for Vista. I am not 100% sure if the software will also work on XP, but from the notebookreview forums, I believe it should work just as fine (but more options on other Empowering Technology software).
(in XP, the driver also works, but need XP edition, not vista editon).
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Jan 1, 2009
i got this new Laptop today
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when i click on the wireless icon on the bottom right of my screen, it says WLAN is ON, but Bluetooth is Disabled,it says to turn it on i must do the following
"this device has been disabled in windows device manager, to enable this device, use windows device manager"
i went to the above devide manager, but cant find where the Bluetooth is! i dont have any idea how to enable it, how do i turn it on? has my new Laptop actually got Bluetooth installed so that i can send pictures from my Nokia Mobile Phone?
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Jan 22, 2009
hp pavilion DV6929WM , this model doesnt come with a bluetooth, i would like to know, is it easy to put a blutooth inside? because really i dont like this kind of externals adapters, and i know hp pavilion some models has bluetooth, is it easy to install?
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Jul 19, 2009
I noticed a few other threads around the internet about this issue, but couldnt find a definitive answer on how to get it fixed, so I thought I would try it here.
The problem is that when I go into standby and wake from it, my bluetooth icon disappears and bluetooth doesnt work.
I have a Dell Studio XPS 13 running Vista 64 with the Dell bluetooth 370 minicard. Ive tried using the generic windows bluetooth drivers as well as Dell's drivers.
Nothing appears in device manager as well. I have to manually go into bluetooth settings, disable the device, then re-enable it.
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May 26, 2014
Recently I have purchased Compaq 15-a002tu Notebook. Initially bluetooth driver was not working. The driver was installed. Now the proble is, it the Deice Manager it is showing "Bluetooth Periphrals Driver not installed" where do I locate the driver. OS is Win 7 -64 Bits.
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Jan 24, 2010
Just had to share my experience with HP's Bluetooth mouse they currently offer because I can barely find any information regarding their mouse, just that they offer it and the specs. I just recieved it, I've gotten about an hour or two of full use with it after an awful installtion on Windows 7. So yeah my thoughts so far, pretty nice once you get it working.
Another thing, if you have EPP discount, or Academic discounts, and some other coupon codes you can get this at a nice deal. I was able to get it for about 44$ with a retractable mouse (20$) and free shipping at that point. So I got about 81$ (including shipping) worth of stuff for 44$, almost 50% off with all the discounts I had. Not bad I would assume for a nice looking mouse.
I'm just trying to provide an informational post with this mini-review. I hope it helps some people who are looking for a BT mouse.
Installation
In a couple words, pretty bad. Being bluetooth, I'd thought I'd fire up my bluetooth adapter, then just hit pair using native Windows, and let Win Update do it's thing if needed. Everything went through fine, choose no pairing code, and things installed, but things didn't work. Threw in the disc, followed instructions, no worky still. After a restart, and trying again, seemed to work....
Usage........................
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Apr 17, 2010
I have need to use Bluetooth stereo audio functionality (A2DP profile) almost exclusively when I use my laptop.
I had owned a M1330 with the Dell 355 Bluetooth Module for several years without issue. Last November, I decided to upgrade and purchased an M15x (laptop #1) with the Dell 370 Bluetooth module included,running Windows 7 x64 Ultimate. Not more than one day out of the box,the 370 module failed while watching a movie. It literally disappeared from device manager and no uninstalling/reinstallation of drivers alleviated the situation. The only way to get the radio to be recognized by the operating system was, and is, to shutdown,reboot into bios,disable the card in bios,reboot into windows,restart,boot into bios,enable the card and then reboot into Windows. The card would then work for awhile but eventually fail again. The module works for short periods of time but if put under an extended load,fails. That and other issues with the M15x caused me to return it.
Contacted Dell and returned the M15x and bought and built a Studio XPS 1645 (laptop #2) to replace it. Received the unit and literally within the 1st few hours,the 370 module failed exactly like the M15x.I thought o.k. a bad card and had tech support send out a new module for the XPS 1645. Received and installed it and the exact same problem happened. Failed when under an extended load. Again called tech support and was then dispatched an onsite tech to replace the entire motherboard and card. No resolution-card failed again. Spoke with a resolution specialist and returned it and again purchased a M15x (laptop #3-really liked the M15x over the XPS 1645)
Received the M15x-Bluetooth failure again. At this point, was considering dropping Dell altogether but thought I'd try the Studio 1558 (laptop #4) with the Bluetooth 365 module, in order to rule out the 370 card, first. Ordered and was delivered on the 5th of April, same exact issue-failure of card under a load. I am returning this defective Studio 1558 and again getting a M15x (laptop #5). I realize that the M15x Bluetooth card will fail again-in fact,am 100% sure it will fail,but have bought a Sony Bluetooth transmitter as a workaround.
What appears to be happening is that the card will shutdown when it gets warm.This is either a Broadcom manufacturing defect or a Dell engineering issue. I know now through personal experience that there is a serious issue with Dell Bluetooth cards.
If this was happening with only one laptop, I'd be ok with it but, this is occuring across multiple laptop platforms, with both Broadcom Bluetooth cards that Dell brands and sells.
This is either an oversight by engineering-maybe they didn't test the card under a heavy load, or Dell is knowingly selling defective equipment.
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Oct 28, 2008
I have experienced a strane problem with bluetooth. Generally it works fine, but sometimes when I connect some some kind of device (Nokia 6300 phone) and after some time turn off bluetooth(the switch on the right side) without turning of bluetooth in the phone, the whole BT module in Vista just hangs. The BT icon is available but no BT adapter is found (the system does not recognize the Dell Bluetooth Module) and it does not help to turn on and off for few times. But the worst is the fact, that after the BT maodule hangs i cannot turn off or suspend the computer. It just hangs at the Shutting down screen forever the only thing I can do is to turn it off by holding power button for longer time... When I first disconnet all BT devices and then turn off the BT module everything's OK and no other problems occur. Is this a driver or hardware issue ?
I have XPS M1530 with Vista SP1 (all updates applyed)
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Dec 3, 2009
my friend's new win7-ready CW1AGX/U ... wireless in turned on , how to enable bluetooth ?
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Oct 4, 2009
First of all i apologize for my bad english... i'm german .
i'm new to this forum and got problems with my Dell bluetooth 370 card.
i somehow managed to software disable my bluetooth card before completely formatting my HDD.
now after installing windows 7 i'm desperately trying to install the bluetooth drivers. no success. it always says "Press fn+f2 to aktivate bluetooth" but that won't work. the hardware switch is ON and i tried a few other things like resetting the bios to factory settings, removing bluetoothcard and installing windows 7 without it (reinstalled it afterwards).
i also tried this file http://support.euro.dell.com/support...&fileid=213714 (R159805) but it won't work for my bluetoothcard saying "no capable devices found".
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Mar 28, 2010
All of the sudden, bluetooth stopped working on my laptop.
I installed the Dell driver when I first got the computer and everything was going fine. I was listening to music through some blue-tooth headphones this morning, when suddenly they unpaired.
Now, the BT light is on on the front of the computer, but the icon disappeared from the task bar. I tried reinstalling the driver, but got hung up when it asked to turn on blue-tooth with wireless button. The button doesn't do anything for turning on/off bluetooth that I can tell.
So now I'm stuck.
In Device Manager, there is no bluetooth 370 card. But I do have errors in the USB category and the "other devices" category.
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Feb 11, 2009
Clean installed win 7 on my new xps 1330, all went well and everything is functioning, including the biometric fingerprint reader. Problem is with the Broadcom/Widcomm BT driver that won't install, not even in win xp compatibility mode.
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Jan 18, 2009
I ordered my m4400 with the "Dell Wireless 370 Bluetooth 2.1 Minicard for Latitude E/Mobile Precision" option.
It has the little Bluetooth light above the keyboard... although I have no idea if that actually means it was shipped with the bluetooth I ordered.
For the life of me, I can't figure out how to enable bluetooth. I can't find the adapter in Device Manager, and I don't see any keyboard combos to enable it.
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May 3, 2009
how do i turn on bluetooth? there is no icon to turn it on. i do have the ability to turn it on. i did it before.
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Jun 3, 2009
I've had my Dell 1520 for 18 months now and had next to no problems but today I turned on my notebook and was presented with a "Found New Hardware" window claiming Windows needed to install driver software for my "Bluetooth Peripheral Device"
I click the "locate and install driver software (recommended)", it searches for the driver and then asks me to install from a disc...which i don't have. Then when I check for a "solution online" it tells me my Broadcom Bluetooth Device isn't compatible with Windows Vista, yet i've been using it perfectly fine for the past 18 months...Help!
I tried uninstalling the Widcomm software I got from the Dell Website, restarting and then re-installing but I still get 2 "Other devices - Bluetooth Peripheral Device" in the device manager and this never ending cycle of asking for a driver to be installed.
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Dec 18, 2009
I didn't order any bluetooth with my 1645, but I regret that :P Now I have BT in my old lappy (Lenovo 3000 N200-0769). Would it be possible to move the BT card from the Lenovo to my 1645 without any software issues? Hardware placement should be no problem...
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Apr 26, 2009
Since DELL replacing my mobo I have had no wifi / hdd lights on my XPS13.
I am wondering if he didn't put a wire back or some drivers need to be reinstalled?
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Feb 13, 2009
I would like to buy a wireless bluetooth mouse and I was thinking
if this mouse will work with bluetooth installed in M1530 {bluetooth 355 +EDR} and therefore I will have another USB slot free - or it will work only with its own bluetooth..
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