HP/Compaq :: PC Audio Does Not Cut Off When Headphones Are Plugged In
May 3, 2009
i am the proud owner of a brand new HDX18T. Everything seems to be functioning fine except the following:
Whenever I plug in headphones, the audio from the PC speakers continues to play. I can hear everything in the headphones AND the PC speakers at the same time. I spoke with an HP support tech who suggested reloading the driver which I did. The problem remains. I am hoping that this is a software setup somewhere that I just haven't found yet,
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Jun 21, 2011
Also, this solution doesn't work:"All u need to do, is right click Communication headphones, and click Disable.right click Sound button on taskbar> playback devices now you have speakers and headphones selected as default device, and communication headphones seleted as default communication device."The communication headphones have been disabled, but the speakers still play alongside the headphones.
I think part of the problem is that the playback device is "Speakers and headphones", but I can't split this into two separate devices for the life of me. if I disable "Speakers and Headphones" and enable "Communication headphones", the problem fixes itself and then introduces new problems: certain programs requiring sound output do not work, and the volume-changing buttons on my keyboard don't change the volume.
I have IDT High-Definition Audio CODEC (as a driver?).I can't remember what I did before this happened. I suspect it was the audio driver update, but that's a wild guess.
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Jun 8, 2014
I have a HP ENVY M6 Notebook, after I update my PC, there is no sound at all. It shows no speakers or headphones are plugged in. Also IDT High Definition Audio CODEC was disappear. How can I reinstall it?
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Jul 11, 2014
My computer went through a standard update, nothing out of the ordinary and all of a sudden my audio doesn't work. I restart my computer and it works for a couple of minutes and then it stops. Ten minutes later it works again and then cuts off and so on, so forth.
Product Number: C8F10AV
Model Number:
I have Windows 8, 64-bit operating system.
I followed the direct HP support website to troubleshoot the problem and it told me to turn the volume up.
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May 27, 2013
I have a problem with my HP ENVY m6 laptop (Running Windows 8) regarding sound on my headphones. Just as recent as today, when I plugged in my headphones no sound came through. I tried another pair, but got the same result. This laptop is only about 4 and a half months old (Got it in mid-January), and this is a real bummer.
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Jul 19, 2014
I own the Pavilion g6 and ever since I've gotten it, I've had audio driver problems. This is a recent one. I'm not able to set my Communication Headphones as the default device.The reason I want to is because I want audio to go through my headphones only, but if I disable speakers and headphones, volume mixer glitches out and says "No audio device is installed" I've also had other problem too, my microphone does not work correctly but the headphones do. I've already tried uninstalling / reinstalling by the way.
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Dec 29, 2014
since the past week, whenever i plug my headphones into my laptop sound comes through BOTH the laptop speakers and my headphones. It was working perfectly fine last week. My laptop doesn't have a Realtek driver, it has IDT with beats. I have already uninstalled and reinstalled the latest drivers, and if I had realtek i would be able to change the settings.
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Jun 20, 2014
After I got my laptop, HP Envy 15 j000eb, back from the computer store where they put a new keyboard in it (spilled soup), I found that I cannot longer use my headphones: when I put my headphones into the audio jack, the sound keeps coming from the laptop speakers, and nothing is heard coming from the headphones (tried with several headphones, they work fine on other computers).
I updated the audio driver with a download found on the hp site [URL] but the problem stayed the same.
My audio worked just fine until before I gave my laptop in for reparation.
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Feb 3, 2014
I have no sound, although everything tests fine and volume is changing. No sound from speakers or output to headphones. I have tried all invetigations, everything is OK including Windows Audio, set to automatic.
HP Envy 15 Product Number A9R05PA#ABG running Windows 7 64 bit.
Also, while sitting in its usual well ventilated space it has gone in to thermal shutdown a few times when I wandered off, and froze once on startup. I am now backing up everything ...
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Aug 28, 2014
HP Pavilion 10 TouchSmart 10-e010nr Notebook PCWindows 8.1Product No. F3F15UA#ABA
When I plug in headphones, the onboard speakers still play.
Is there anything I can do or is something broken?
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Jan 14, 2014
I have a brand new Yoga 2 Pro that has an audio jack problem. The internal speakers play audio just fine. When I plug in a pair of headphones into the jack on the right side of the unit, no audio comes out of the headphones. The internal speaker continues to produce audio as if there is nothing plugged in.
Failed solutions:
I've tried using various types of headphones. No change.
I tried re-downloading the audio realtek drivers from the lenovo website and re-installing them. No change.
I tried rolling back the audio driver to the Windows version. No change.
Is there anything else I can try? Non-working audio jack makes this a dealbreaker and I'll need to return the unit.
Update: According to Lenovo phone support, all my headphones are 3.5mm and they need to be 2.5mm. Frankly, I think they have it backwards and what I have are 2.5mm plugs, but either way I'm headed to radio shack to find an adapter to make this work.
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Jun 11, 2014
The speakers on my laptop have stopped working all of a sudden! But the headphones do though there is a low buzzing sound when i use them. When in control plan to look at the problem it tells me they are working. Laptop is only a few months old!
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Nov 3, 2014
This problem started after updating my audio driver on my HP Pavilion dv6 7039tx laptop. I noticed that the volume has been muted and a message reads out no speakers or headphones have been connected. After using the windows troubleshooter the troubleshooter detects that "the hardware changes might not have been detected".
I have now already rollbacked the driver uninstalled it and reinstalled it multiple times rebooted my PC too but nothing seems to work. In the device manager it detects my IDT high definition codec devices. I strongly feel there is something wrong in the registry since this is not a hardware problem. Even in the HP Support troubleshooter it does not detect my audio devices. I dont know what to do I really dont want to restore my PC .....
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Aug 21, 2013
I have a HP Pavilion dv6-6119tx Entertainment Notebook PC. There is a sparking/cracking type of Noise during Startup & sometimes during usage,which makes it too irritating to listen to songs or other things. My Audio drivers are upto date,tried installing & uninstalling them but of no luck....
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Aug 23, 2014
I have an HP Pavilion g6-1d73us laptop and although my headphones work properly the speakers do not. This is a recent problem. I have tried troubleshooting with windows troubleshooter with no results. I have checked all the drivers for audio and they check out fine. I have tried driver software with no success. Windows Media Player does not work. I get an error message when I try to use it. What else can I try?
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Jul 5, 2014
The speakers on the laptop itself work, but when I plug in any pair of headphones or earphones (I've tried 5 known good pairs) and it is the same problem every time. The right ear piece works and the left does not. I have uninstalled and reinstalled the driver to no avail.
Is there any easy solution like an usb audio jack or something I can use to be able to use headphones?
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Apr 20, 2008
I'm trying to have simultaneous sound from both the headphone jack as well as the internal speakers. I've enabled the concurrent audio via the Smart Audio panel (Audio Director), tried the blue and red buttons (got successful results), but all of the computer sounds still come from the headphone jack.
W520, i7-2820QM, BIOS 1.42, 1920x1080 FHD, 32 GB RAM, 2000M NVIDIA GPU, Samsung 850 Pro 1TB SSD, Crucial M550 mSata 512GB, WD 2TB USB 3.0, eSata Plextor PX-LB950UE BluRay
W520, i7-2760QM, BIOS 1.42 1920x1080 FHD, 32 GB RAM, 1000M NVIDIA GPU, Crucial M500 480GB mSata SSD, Hitachi 500GB HDD, WD 2TB USB 3.0
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Jan 5, 2009
When i plug my Sony Z into my Denon Receiver, using 3.5mm Jack -> 2 x Phono cable, there is a huge amount of crackling interference. At first i thought i was the lead but then I used it the other day again and it was fine and didn't know why.
In the end, i found out the AC Power Adapter wasn't plugged in and this worked fine. I then plugged in the AC Power Adapter and the crackling interference came back. My old Dell i8100 does not have this issue.
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Aug 2, 2013
I have a Probook 4720s with Windows 7 Pro. Connecting my laptop to the TV with a HDMI cable worked fine then suddenly the next time I did this I had no sound and when I right click the sound Icon I noticed it read ATI High Definition Audio device not plugged in. It worked once and now it won't, I miss it. The driver is up to date.
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Aug 17, 2012
This doesn't always happen, but I've noticed a few times on my T440p that when I have headphones plugged in, sounds comes out of the speakers. The headphones are functional and fully plugged in, yet no sound comes out of them, and the sound comes out of the speakers. I've fixed this multiple times by unplugging the headphones and plugging them back in.
(My problem differs from this one, where sounds comes from both the headphones and speakers)....
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Apr 25, 2009
Bought a new dv7-2000, custom built. Nothing spectacular
As soon as I received it, I formated the drive and installed Windows XP Pro SP3. So far so good. All drivers installed, everything working.
Except for one little detail : I have sound on subwoofer only, no speaker, not even on headphones, no matter what jack I plug in. Sub does turn off when I plug the headphones though.
I tried several IDT drivers, all act the same.
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Aug 26, 2014
My computer is HP Compaq 7900p small. I bought new graphics card which is Asus AMD HD6450. When I test it I saw problem - no sound.
When I click on Sounds tab, I see that AMD HDMI Output-AMD High Definition Audio Device - not plugged in and I couldn't change it to default device. When I troubleshooted it, problem was that one or more audio devices isn't running.
I was searched in google for solution, and found it that I need to change in BIOS from DVI port to HDMI port, but in my comp BIOS version is 7.11 and I don't see where it would be changed.
Only what I did was that I swapped integrated audio to enabled then I get sound from my speakers, but AMD High Definition Audio Device still isn't plugged in. How to change it to default!
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Mar 20, 2010
I own a dv5t. I am just noticing this now.
My battery will not charge. It says plugged in, not charging. The light by the plug in is lit up. I never had this problem before.
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Jun 26, 2009
sometimes when i plug in, the wireless disables itself. hp wireless helper app tells me that it is disabled using the button... but the button is on. and then immediately when i unplug the laptop and run on battery, the wireless turns on and connects, and the wireless light on the switch is blue.
i tried disabling and enabling the wireless network adapter, it didnt work. i tried turning the switch on/off manually while plugged in, it doesnt work.
also, i noticed that the LED for the "power on" near the wireless switch (next to "charging" light and "HDD access" light is very dim or off, while the laptop is on. I think it might be related.
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Mar 13, 2010
i have my computer (win 7) set to high performance. I also keep it plugged it but it hasnt been charging my battery, its down to 35%. Does it have some sort of a cycle function where it waits until the battery is drained and then charges it back up? I dont want it to do this because when i need to use it on the go i would like a full battery.
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Aug 12, 2009
I've got an HP Compaq nw8240 and when I move the mouse over the battery icon it says Plugged In, Not Charging. It only shows a 40% charge too, and if I unplug the AC adapter the battery will drain and then recharge back to 40% again.
I'm running the latest version of Windows 7 also.
I've also tried updating the BIOS but when I download the file from HP's support site it and run it all it does is restart my computer and nothing changes.
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May 31, 2009
This is an old notebook. A Compaq Presario 1200 Series notbeook (1200 XL-101). When I plug in the power cable, the LED lights up, indicating it's plugged in - however absolutely nothing happens if I hit the power button.
I have tried this with or without the Battery in it. In the past this notebook was able to turn on WITHOUT any battery in it if it was plugged in; being directly powered by the power cable.
Does anyone have any input one where I can begin to fix this? I don't want to bring it in to a shop; I'd rather fix it myself. I'm handy with hardware so I can open and replace parts. I just don't know what is wrong with it.
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Mar 23, 2009
We have some older hp zd8000 laptops, where the battery stopped charging at one point.. granted, they were pretty old, but in one case, we ordered a replacement battery, its been "ok".. in another, the replacement stopped working (stopped charging or holding a charge) after 3 months..
Now i'm about to get a new hp dv7t.. I'm wondering if i should avoid leaving it plugged in (and charging) all the time, or has the tech changed so that this wont hurt the unit..
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May 4, 2009
I had to buy a replacement HP AC adapter because the original one stopped working. So I went out and bought the HP 90w AC/Auto/Air Smart Adapter (The box says 8510p is compatible).
When I plug in the laptop, the touchpad seems to go out of whack and jumps around at times. When I remove the AC power, the touchpad works perfectly.
There are a couple of differences written on the back of the adapters:
Output (Original Adapter): 19V / 4.74A
Output (Replacement): 19.5V / 4.62A
It is an Authentic HP replacement part (KS474AA #ABA / 481197-002).
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Dec 20, 2009
My mother was having some trouble with her laptop, and I was wondering if you guys had an idea of what the problem could be. Basically, it won't turn on, even with the battery plugged into the wall. It is completely unresponsive. The last time she used it was last night, and she said that when she was done, she left it on with the screen down and the battery plugged in.
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