HP Split 13 X2 Recovery :: Cannot Perform System Recovery

Oct 1, 2014

Model: HP Slpit 13 x2 PC
Product: E8C34UA#ABA
 
Operating system: Windows 8 64 bit
 
It is still covered under warranty.
 
My problem: about a month ago (maybe a little more) my machine automatically did an update, and after it was complete I was able to get to the sign in screen but once I was signed on I had nothing but a black screen and my cursor. I could not pull up the task manager or perform any functions. I was able to restore my machine to a previous date and used it again for about a week before the update ran again and the exact same thing happened. The second time around I did not have any restore points that were prior to the update so a system restore did absolutely no good. I booted in safe mode and tried to do a clean boot to see if something may have been preventing the update from completing properly but no luck.
 
I then tried a system recovery and it failed, I don't recall what it said about why it failed but now all it does when I start it up is makes me choose a Keyboard layout and then choose an option between "Continue; exit and continue to HP Recovery Manager" "Use a Device" "Use another Operating system" "troubleshoot" and "turn off your PC."

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