Lenovo T400 / T500 :: T431s - Code 28 In Device Manager For All External Storage
Nov 28, 2014
I'm using Windows 8.1 on a t431s. I'm having this problem where none of my external storage is being recognized. Under "Device Manager" any sort of external storage I plug in ends up under "Other devices". When I click on the device, I get Code 28 "The drivers for this device are not installed." Trying to update the driver brings me nowhere. The devices don't appear under disk management.
What's weird is that other USB peripherals such as mice and USB headphones don't have any problem.
Here's what I've tried so far:
Updated the BIOS.
Used Lenovo's SCCM package for Windows 8.1
Tried installing the individual drivers for each hard drive.
My 5 months old SSD crashed and I replaced it with a Macrium created mirror. Everything seems to work except the computer no longer recognizes USB drives. The USB drives are good (checked on other devices), I've removed and reinstalled all USB hubs and drivers - the chip drivers and bios are up to date and the USBs are enabled in the BIOS AND I've done several virus scans (online and local) in safe mode (Malwarebytes, Spybot, ESET, Defender, AVG, Housecall). The USBs are recognized on boot but once Win7 boots the USB for storage devices no longer work.... however, the USB recognize keyboards and the mouse. Guessing a new OS install will fix it, however, I would rather not reinstall everything.
I inserted a mobile broadband SIM card into the slot of my T431s, as described in the user manual. The SIM Card (EE 4G) works fine in my Huawei Mobile Wifi E589.
The Laptop is installed with WIN7 64bit Professional and all WIN7 updates are installed. I gave the laptop to our IT department, who called Lenovo Helpdesk and we got the reply that they can give us a brand new image of the harddisk which MAY fix it. Our IT department as well as myself tried everything including the obvious such as access connections. The WIFI module in access connections is greyed out. It seems that the SIM Card is not recognised. We tried also SIM cards from different providers, which do not work.
Having just spent some time installing my programmes and files, I am reluctant to have the whole laptop wiped and re-imaged....
I want to buy a T431S (20AA0012MH) and I want it to work with a dock: The ThinkPad Mini Dock Plus Series 3 type 4338 (looks like this one: [URL] .....)
First question; fits the laptop the dock? Second question; can i use two 1600x900 resolution screens connected with DVI to that dock with this laptop?
I recently picked up a T431s from the outlet. Nice ultrabook. Lighter than my T520 and T410. I have been using the 4337 and 4338 dock solutions for both of those units. I had done research before purchasing the T431s and was assured by Lenovo that the unit would work in both a 4337 and 4338 with an adapter (part number 04x0856 - Lenovo CS09 Dock Adapter). The part is shown here: CS09 Part. The T431s did not ship with the Lenovo CS09 Dock Adapter and I have been looking everywhere to locate one so that I can use it in either the 4337 or 4338 dock. Is there another part number that I am missing?
I have a fairly new (purchased 8/2013) Lenovo ThinkPad T431s with Windows 8.1 Pro 64-bit. It has a very tricky error coming basically 8 / 10 boots: Windows is Scanning and repairing drive... (see attached image).
Error details from Windows Event Viewer:
A corruption was discovered in the file system structure on volume ?Volume{f62db2cf-efe4-4b55-a3f7-0e7db991a984}.
A file on the volume is no longer reachable from its parent directory. The parent file reference number is 0x2000000000002. The name of the parent directory is "<unable to determine file name>". The parent index attribute is ":$I30:$INDEX_ALLOCATION". The file reference number of the file that needs to be reconnected is 0x400000003db80. There may be additional files on the volume that also need to be reconnected to this parent directory.
What is wrong (my personal analysis): To me, it seems that for some reason there is one (all the Event Viewer details point to similar error) corrupted / missing Windows (System) file that is causing this, but what the file(s) is/are.
Other symptoms on my laptop is that after loggin in and using whatever app (Windows delivered or 3rd party), the whole laptop jams totally for say 30-240 seconds and all apps go to "Not Responding" state untill Laptop recovers AND I can continue using my Laptop "normally".
What has been done trying to fix that:
1) SSD disk has been changed (image from previous SSD copied back) -> no solution, error remains 2) chkdsk /F /R -> no solution, error remains 3) SFC /scannow -> no solution, error remains 4) dism /online /cleanup-image /restorehealth -> no solution, error remains after a few boots 5) TRIED using "Update & Recovery -> Refresh Your PC without affecting your files" -> Inserted the Lenovo "Operating System Recovery Disk Windows 8 Pro (OEM Activation 3.0 Required)" BUT Windows did not accept that DVD claiming "The media inserted is not valid"... ??? 6) Ended up calling Lenovo Support and they instructed me to order the Recovery DVD from [URL] ..... -> Waiting that to arrive...
I have a T431s laptop and I need to be able to connect a firewire (1394) cable to it, such as an external HDD/Camera etc - obviously I need to get some sort of adapter (if it's even possible) .....
I mistakenly bought a PCMCIA Card adapter after someone suggested it - Not knowing much about computers I should have checked first though as the T431s doesn't have a PCMCIA slot..
As a confirmed trackpoint user, having the mouse built into the trackpad of the T431s is causing me all sort of grief, including sore wrists - but there are two problems I can't seem to diagnose.
1) When clicking the pad for left mouse click, it often does not work until I click it a few times. I notice this more when I disable the trackpad for cursor movement (which I had to do because the cursor moves when I try to click) - but its there even when that is enabled. It comes and goes. I guess there could be some foot trapped in there, but I've only had it a week and been pretty careful. I'd rather not learn to remove the keyboard on day 6.
2) The right click gets into a condition where, when browsing,a click brings up a new tab of the link I clicked on, rather than showing me the options (open in new tab, incognito window, save link, etc). If I connect a real mouse, it is normal.
I got a T430s with the nvidia nvs 5400m and when i try to update drivers etc via the lenovo system update I got a message that I should update the Intel rapid storage driver to 11.2.0.1006, and that isn't even the latest version, but anyway I mark the update and let it install and then reboot. But when I search for updates I have to update the same driver to the same version I just installed. I have tried to remove the driver via device manager, but without results.
I has just upgraded my Thinkpad t440 from windows 7 to Windows 8.1 pro. But i could not find Power Manager software to install in my laptop. I want this software to manage my battery to ensure that it stop charging when 80% capacity. I think that it is useful for my battery.
I recently bought a Thinkpad 540p and wanted to know a way for stopping the battery from getting charged after a certain level. Its a very common feature to stop a battery from charging say after 80% and run on AC power supply directly.
Other lenovo laptops do support it, under various apps like Energy Manager, or Power Manager but I am not able to find any such options/app on my laptop?
I have a T430s with Windows 7 Pro 64-bit that is not entering 30 Day Standby like it should. The issue seems to lie with Power Manager.
Inside of Power Manager I have the 30 Day Standby option checked, just like I should, and it is also reflected in the BIOS setup as well. If I change the BIOS transition time for 30 Day Standby to "Immediately" and start Windows, but don't log in, and put the computer to sleep. It almost immediately wakes up and transitions into 30-day standby.
Now I know that Power Manager has a "hard coded" setting of 3 hours, regardless of the BIOS setting. So after 3 hours, Power Manager will automatically wake up the computer like it would to transfer to 30-day standby, but it just goes back to normal sleep.
Today while on battery, it did this twice (according to the Windows Event Log) Wake up, and go back to Sleep / Standby (S3). In the logs, the wake source is listed as "Unknown" when it goes back to sleep 10 or so seconds later is listed as "Application API".
Like I said, I was running on battery, and I also went into device manager and unchecked anything I could think of that would have an option of "Allow this device to wake the computer". I also disabled the Wake-on-LAN option for the LAN card. Plus I had all USB devices unplugged, as well as no Ethernet cable in the LAN port anyway. Plus it does transition to the 30-Day standby if I force the computer to sleep at the login screen before Power Manager is loaded.
I just wanted to add I should have all driver / software updates as of Dec. 1 or so. I'm running Power Manager 6.63.1 and Power Management Driver 1.67.4.4.
During one month usage of my T430s, I met four times of BSOD(Blue Screen) and the recent two showed the same error message: A clock interrupt was not received on a secondary processor within the allocated time interval. And the stop code: 0x000000101
Here is the screen shot:
Link to picture
When I use the software "BlueScreenView" to read the .dmp file, it says that it caused by address "ntoskrnl.exe + 7f1c0".
And recent two days, when I use Vmware workstation 8, the playing music suddenly stuck for few seconds and my screen was freezed. I thought the BSOD coming again, so I stop doing everything with my PC but then the music came back and screen was released. I think maybe the CPU is stucked again but not so serious to cause BSOD. But I treat it as a sign.
By the way, after I got my T430s, I have done lots of stability, stress test, including Prime 95, Furmark, MemTest Pro. But none of them gave me problem and my T430s all survives. But the BSOD just happened randomly.
My Config: i7-3520M with HD4000 8G RAM SSD
I enabled Intel Turbo Boost before recent two BSOD.
I can't adjust my screen brightness using the Power Manager. Updating to the latest release of the ThinkVantage Communications Utility did not solve the issue. I can't make the screen either brighter or dimmer.
I recently my new Thinkpad T530 and I accidentally uninstalled Power Manager. I re-installed it. Now when ever I log on It says, "RUNDLL: There was a problem starting C:/Program. The specified module could not be found." And whenever I turn on the icon in the taskbar it is gray and has three dashes.
My T500 was slammed very hard one day, once I reboot, it worked for half hour and gave up. I tested it via BIOS, it gave me error code 0000 read verification failed.
I presumed the HD is dead, inserted a healthy one inside and works fine for a couple of hours and gave up again, tested through BIOS gave me the same error code.
I wanted to change boot sequence to boot from external DVD drive to install Win8. To access the BIOS I hit Enter (empty password I guess) but in the BIOS everything is greyed out: I can't make any changes. What is going on?
I installed Windows 8 x64 recently and installed all the drivers. I was pretty sure that all the devices were installed.I was having a hardware power management problem before installing Windows 8 that I was hoping was a software issue that reinstalling the OS would fix. Turns out it wasn't software, but had to have the main board replaced under warranty. Even after the main board replacement, I was still pretty sure I saw all the device drivers were installed under device manager.
I'm noticing an "unknown device" listed that doesn't have a driver installed. I know often these can be the TPM or other system device, but I have the TPM installed as well as the chipset software and power management driver. But there is still this unknown device.The only clue I have as to what the device could be is under details, the "hardware ids" property value is "rootsscbfs_storlib_bus3". A Google search brings up nothing for this string. "STORLIB" makes it seem like it has something to do with storage, but I have the Intel RST driver (11.7 from Intel) as well as the card reader driver installed. I can confirm the card reader is functioning fine too.
Is it possible to use two external monitors with my T440p (20AW-A08500) with Intel HD Graphics withou having to buy a dock? I normally use my laptop at home with the lid shut and two monitors attached.
I used to have X1 (still do - now up for sale) and that was happily connected to two monitors via HDMI and via a MiniDP to DVI adaptor.I wrongly assume when I bought the T440p that I would be able to somehow power my existing two monitors from the single MiniDP port.I have seen their is a Lenovo DisplayPort to DualDisplayPort adaptor - but this talks about ThinkCentre usage - no mention of Thinkpads. Plus the price of this adaptor is pretty steep.
I use a T440 with WIN8.1 pro machine but for whatever reason the external battery has stopped charging. As this laptop is only 3 months old Lenovo send me a brand new one but the outcome was the same, the charge symbol comes up on my screen when rebooting the machine and shortly after stops completely. I have now had my internal battery pack changed and again no improvement.
I have bought a Philips Brilliance 272P4 external monitor. Connected the monitor with DVI through docking. I get 1920 x 1080 as max resolution. The monitor displays a note, that I should use 2560 x 1440. I have installed the newest driver to the monitor.
The display card (Nvidia NVS 5400M) is using 333.02 driver, that is the latest recommended. How to enable higher resolution?
Do I get higher resolution with using the displayport insted of DVI port?
I use a T440 with Windows 8. External battery not charging. Always 0%. The internal battery is charged to 80%, external battery will not charge. If I disconnect the external battery, the internal charging to 100%. Did fully discharge, it is still only charged internal battery.
I recently wiped my hard drive and installed Fedora, but found several applications I needed would not run.So I re-installed Windows 7, but blasted all my partitions and hence all my device drivers.I can connect to internet via an ethernet cable, but wireless network in not working.Can you direct me to which device driver(s) I might need to re-install?
I am running 2 external displays through the ultradock on my t440s. The built in display looks nice and crisp. My second monitor is 1440x2560. The task bar is sharp and the title of most windows looks good. All programs looks terrible. Firefox is a blurry mess.
I have a T420 Thinkpad and have 2 external monitors connected; one using VGA into the docking station and one using DVI into the docking station. The laptop does not recognize the mobile PC display as an option when I attempt to extend to a 3rd monitor. The ultimate goal is 3 monitors extended: 2 external and 1 (the laptop display). Is this possible?
I have T410 with Nvidia NVS 3100M with driver version 189.55 connected to external Acer monitor capable of 2560x1440 linked with DisplayPort cable. But, I can't get resolution higher than 1920x1080. What do I need to do?
New ThinkPad T440p and the first issue I encountered is there is no option to disable the touchpad when an external mouse is detected. I don't want to do it via the bios or some other hack as I use the touchpad when it is not convenient to use an external mouse. So it should be able to do the switching as needed, this is a simple feature that other manufacturers have had for years and years.
I already upgrade the UltraNav Driver to the latest v18.0.7.57 and that didn’t present a solution. I am running Windows 7 SP1 - 64bit.
