Lenovo T400 / T500 :: T420s USB Storage Fails To Load Driver (Code 10)
Aug 21, 2014
My 5 months old SSD crashed and I replaced it with a Macrium created mirror. Everything seems to work except the computer no longer recognizes USB drives. The USB drives are good (checked on other devices), I've removed and reinstalled all USB hubs and drivers - the chip drivers and bios are up to date and the USBs are enabled in the BIOS AND I've done several virus scans (online and local) in safe mode (Malwarebytes, Spybot, ESET, Defender, AVG, Housecall). The USBs are recognized on boot but once Win7 boots the USB for storage devices no longer work.... however, the USB recognize keyboards and the mouse. Guessing a new OS install will fix it, however, I would rather not reinstall everything.
I'm using Windows 8.1 on a t431s. I'm having this problem where none of my external storage is being recognized. Under "Device Manager" any sort of external storage I plug in ends up under "Other devices". When I click on the device, I get Code 28 "The drivers for this device are not installed." Trying to update the driver brings me nowhere. The devices don't appear under disk management.
What's weird is that other USB peripherals such as mice and USB headphones don't have any problem.
Here's what I've tried so far:
Updated the BIOS. Used Lenovo's SCCM package for Windows 8.1 Tried installing the individual drivers for each hard drive.
I got a T430s with the nvidia nvs 5400m and when i try to update drivers etc via the lenovo system update I got a message that I should update the Intel rapid storage driver to 11.2.0.1006, and that isn't even the latest version, but anyway I mark the update and let it install and then reboot. But when I search for updates I have to update the same driver to the same version I just installed. I have tried to remove the driver via device manager, but without results.
I want to run a Virtual PC in VirtualBox and get the message, that I need to enable VT-x. I have updated to the newest bios (1.31) but i still don't have the option to enable "Intel Virtualization Technology" under the Config --> CPU menu.
We installed a Kinston 240 GB SSD in the Ultrabay, and it is not fully recognizing the SSD - it does not show up as a device, though we know the machine knows it is there, and we could use Linux and ghost to it..
We then ghosted to it with no issues. We then put it in the main bay, but it would not boot.
We looked at it from the USB port of another computer, and the files looked fine. Are we missing a driver?
Lenovo T420s is randomly crashing. There is nothing special in the Event Viewer. Only that the PC was not turned off properly. Not exactly BSOD.
Error video on YouTube
Usually happening under some load (eg. game) but I have seen the same running only MS Office. No Macros or special calculations.
I would say this happens due to overheating. This is my second T420s I have same problem with. I work as 2nd. lvl IT so I know other colleagues are experiencing the same.
Frequency decreased once performance settings in power management were switched to balanced mode. Not solved though.
I installed Windows 8 x64 recently and installed all the drivers. I was pretty sure that all the devices were installed.I was having a hardware power management problem before installing Windows 8 that I was hoping was a software issue that reinstalling the OS would fix. Turns out it wasn't software, but had to have the main board replaced under warranty. Even after the main board replacement, I was still pretty sure I saw all the device drivers were installed under device manager.
I'm noticing an "unknown device" listed that doesn't have a driver installed. I know often these can be the TPM or other system device, but I have the TPM installed as well as the chipset software and power management driver. But there is still this unknown device.The only clue I have as to what the device could be is under details, the "hardware ids" property value is "rootsscbfs_storlib_bus3". A Google search brings up nothing for this string. "STORLIB" makes it seem like it has something to do with storage, but I have the Intel RST driver (11.7 from Intel) as well as the card reader driver installed. I can confirm the card reader is functioning fine too.
I have a T420s that I bought a couple weeks earlier, it's a used one, so there's no warranty with it, I used it several days without any issue, I don't use it very frequently as I use my corporate one most of the time.
Someday when I wanted to turn it on, it stacks on a black screen and it beeps one beep then two other, nothing showing on the screen not even the thinkpad logo at startup, I thought it was a RAM related issue so I put the one from my corporate PC but without any luck, so I wanted to see if its graphic controller issue, I plug the VGA cable on the laptop and my TV and here I can see the thinkpad startup logo but after that I see a message on the screen telling :
"Real Time Clock Error - Check Date and Time settings. Press Esc to continue or F1 to enter setup" and when I press either one nothing happen at all, still stacks there.
I have a t420s and so far I'm happy with it.Recently I purchased a MC7700 card from ebay with lenovo FRU. Everything looks smooth except that I found there is no way to turn on the mobile broadband switch.i believe I have a whitelist-removed bios otherwise it won't boot. The driver downloaded from lenovo website is installed fine, I can see the card working in device manager. I could read the iccid in windows network settings. Everything looks good, but I just can't turn mobile broadband on.
My laptop runs windows 8.1, I heard there is a thinkvantage connectivity tool that might work for windows 7 but not windows 8. I have quite a few files on my laptop and going back to windows 7 is the last option I would like to try.
I need to do a recovery on a T420s. I want to recover to same state as out of the box. I already backed up all the data. I am using the disc provided by Lenovo but cannot seem get the disc to start the process. I think I set the DVD as the first boot device but it goes right past it and into the normal start up process.
Is there a way to start the process besides from boot up?
I bought a Roline DP to HDMI cable hoping to be able to watch HD content in my livingroom and not having to plug an extra audio cable as DP should carry sound too.
When I do the same as on the youtube video, I get the following settings in the control panels: [URL] ....
But there's no sound coming out of the TV. I've tried it on my SyncMaster PC/TV Screen and on my Samsung TV in the living room. On the TV in the living room, the windows audio manager shows the device, but it cannot be selected as show above. It stays grey.
I've got a T420s with discrete nVidia Optimus graphics (Quadro NVS4200M). Driver version is 1.2.19.0 for nVidia HD-Audio and 8.17.12.6696 for NVS 4200M. This information comes from the device manager. I installed my system from scratch and used ThinkVantage System Update 4.
Where the problem comes from? I could only imagine that the cable isn't capable of carrying audio, but that seems rather illogic, does it?
I have been running ubuntu on my T420s for about 2 years now. Needed a Windows box to work from home so I installed Windows 7 Home Premium - Service Pack 1 on it. Installation went smooth but Windows did not recognize my wireless card, preventing me from connecting to the internet to download and install the rest of my drivers. I tried to manually install the Intel Wireless Lan (bg, abg, abgn) for Windows (64-bit) Centrino Advanced-N 6205 which is what I thought was installed on my machine to no avail.
Audio stutters when using bluetooth connection to my BOSE speaker (from Spotify). Has started lately. Cable works perfect. I use Thinkpad BLuetooth 3.0 version. Conexant 20672 Smartaudio HD.
I have a Lenovo t420s with dualboot win7 and Ubuntu. I never had any problems until now and could switch on/off my wireless and bluetooth connections via the Hardware Switch (right bottom left of the notebook) or via FN + F5.
However, without any specific reason the wireless and bluetooth was switched off and the the system tells me that I have to switch on WIFI via the Wireless Radio Switch. However, although I can move it, it doesn't make any difference for the Switch.
I tried to reset the BIOS to Default and changed the network settings, and also rebooted several times. I won't work with any of the two systems.
I have a T440p with Windows 7 Pro. Except on rare occasions, I am unable to log into Windows with my first swipe across the fingerprint reader. The green light is on when I do the first swipe and it immediately goes off and stays off for around 15 seconds, during which time another swipe does nothing. Then the green light will return and a second finger swipe will log me on.
It's made using the fingerprint reader for login impractical, because it's faster to just go to the password screen and log in that way.
Thinkpad T440p: i7-4800MQ | Crucial 16GB DDR3-1600, 9-9-9-24 | Samsung 840 Evo 500GB SSD | Intel 7260 Dual-Band AC Wireless | Windows 7 Pro
why the Windows 8 camera app show the camera with a slash across it instead of an image?
I also tried the manycam app and same behavior is noticed. Is the camera bad? I checked the driver version it is the latest that is on the Lenovo Site for Windows 8.
During one month usage of my T430s, I met four times of BSOD(Blue Screen) and the recent two showed the same error message: A clock interrupt was not received on a secondary processor within the allocated time interval. And the stop code: 0x000000101
Here is the screen shot:
Link to picture
When I use the software "BlueScreenView" to read the .dmp file, it says that it caused by address "ntoskrnl.exe + 7f1c0".
And recent two days, when I use Vmware workstation 8, the playing music suddenly stuck for few seconds and my screen was freezed. I thought the BSOD coming again, so I stop doing everything with my PC but then the music came back and screen was released. I think maybe the CPU is stucked again but not so serious to cause BSOD. But I treat it as a sign.
By the way, after I got my T430s, I have done lots of stability, stress test, including Prime 95, Furmark, MemTest Pro. But none of them gave me problem and my T430s all survives. But the BSOD just happened randomly.
My Config: i7-3520M with HD4000 8G RAM SSD
I enabled Intel Turbo Boost before recent two BSOD.
My T400 display works at BIOS startup but goes black was soon as Windows 7 starts to load.. Video out put works and I can see an UN Backlit image on the display. Is there some sort back light controller /driver that may be broken.
My T500 was slammed very hard one day, once I reboot, it worked for half hour and gave up. I tested it via BIOS, it gave me error code 0000 read verification failed.
I presumed the HD is dead, inserted a healthy one inside and works fine for a couple of hours and gave up again, tested through BIOS gave me the same error code.
My Thinkpad T520, Windows 7 Pro takes over a minute to load any webpage after waking from sleep. The wifi icon shows that the network has connected to the internet after about 10 seconds from wake up. But if I attempt to use a browser to load any webpage, I must wait nearly a minute before the page will load. After that, pages load quickly.
This problem occurs in multiple browsers (FF, IE, Chrome). I am using Intel Centrino Advanced N-6205 wireless adapter. I've updated the wireless driver and BIOS. I've cleaned out my registry using CCleaner, and I've defragmented.
One bit of advice I've read that I've tried from these forums does NOT work: Uncheck from Device Manager under the Power Management tab for my wireless adapater the option to Allow the Computer to Turn Off This Device to Save Power. Unchecking that option (which would seem to keep the driver on) makes the problem worse because the wifi will not reconnect at all.
Just today the trackpad on my t440s completely shutoff. When I went to examine the driver it said it had been disabled. Unfortunately, for some reason, the Device Manager wouldn't allow me to reinable it. And so I decided to uninstall the driver.
After doing so, I looked up the correct driver and attempted to install it. To my dismay, I recieved this message:
I been having off and on BSOD issue and I was advided to possibly update my video driver via this site to the latest. The problem is that when I try to update it keep telling me that my laptop does not meet the minimum requirement and it would abort the update.However, I dont get why it wouldn't meet minimum requirement and it doesn't note anywhere within readme file what is the minimum requirement to install this latest video driver.
I'm experiencing regular BSODs on my T430s / Win7 when going into sleep mode (Fn-F4). The error message is driver_power_state_failure. This happens almost every day.
I know this is quite a common issue (I also had it with an older T500, but not on T420). After googling around, I've discovered WinDBG and the way to identify the faulty driver that is causing the problem.
However, I couldn't install the tool - neither the debuggers package (referenced from windbg.org), nor the toolset+.NET framework from the Microsoft website. The former keeps exiting the installer without any messages (although Remove Programs dialogue shows the thing installed, there appears to be no program to run), the latter fails to install without any diagnostics (tried installing debugging tools only, tried installing the complete package - same outcome).
So, need to analyzing the memory dump and identifying the faulty driver? Which file is needed for that - the complete memory dump (from /Windows/ folder, ~500 MB in size) or the minidump file (from /Windows/Minidump/ folder, ~700 KB in size)? Or both?
After updating to the latest video drivers from the ThinkVantage Update Retriever, our Lync clients crash when sharing desktop on our T440P series and X240 series. I noticed when I uninstall the video driver I am able to screen share without incident. Also, if I update the driver from Windows Update I am able to share successfully. We use the update retriever and thininstaller to install our drivers in our environment. I have tried uninstalling the Lync updates all the way down to the base version and experience the same issue at every level. It crashes 100% of the time when sharing desktop. I have tested it on T440p machines in our environment that do not have the latest display driver, and no crashes occurred. Here are the specifics:
Thinkpad X240 [20AL] Thinkpad T440p [20AN] ThinkVantage Update Retriever 5.00.0007 Thinkvantage Thin Installer 1.2.0010 Intel HD Graphics Driver - gid634ww (10.18.10.3412) Microsoft Lync 2013 SP1 32 Bit (15.0.4569.1503)
Imaged with preconfigured company Windows 7 x64 image I have used hundreds of times before via MDT. WDS packaged T440p drivers (downloaded from Lenovo website) are injected as part of the MDT installation process.
All windows updates applied (except for the Lenovo PM Device Driver otherwise the thing no longer reboots or shuts down properly anymore) BIOS flashed to latest T440p revision.
Run Lenovo System Update to install hotkey drivers and receive the following:
As you can see Win7 x64... driver says no.
Restarted and tried again... error.
Tried downloading the driver manually from [URL] .... Same error.
Searched for and downloaded version 5.40 .... Same error.
I ran Lenovo System Update 2 days ago on another T440p laptop, may have been a slightly different internal spec... not sure but I'm fairly sure the driver was named differently in System Update. The driver Installed on that machine fine and functions as intended.
The driver could very well could have been updated since then I guess. I do also know this is a newer batch of T440p's as the box configuration that it ships in has changed and looks completely different.
After reinstalling W7 the lenovo solution center was complaining saying that the System Device Driver is not working. I saw that the SD card reader was not working neither so I assumend the missing driver was that one.
From the Lenovo page I dowloaded the driver for the Multi Card port for W7 and T420. After installing it the message dissapeared and the SD cards were recognized properly.
However, after rebooting the system, after a while, the mesage appeared again and the card reader stopped working.
I did install it again and the same happened. It was working and after two reboots stopped working.
