Lenovo T400 / T500 :: Can't Log Into Windows Because Keyboard Is Not Functioning As Normal
Nov 15, 2012
I'm experiencing problems with a Lenovo Laptop. I cannot log into Windows because the keyboard is not functioning as normal. The 'H' button is operating as a backspace for example and because I cannot see what I'm typing in the password bar, I don't know which keys are what. Only some keys produce characters and when typing other keys the system just beeps. I had this problem yesterday and I fixed it by holding the FN button and F4 or F7, I think it was F7 but now the same combination isn't working.
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Nov 14, 2011
Trying to figure out if this is a warrenty issue or some wacky setting that I have somehow turned on.
When I hit the spacebar, it is always preceded with the a press of the right arrow. When I press the right arrow, it is followed by a spacebar. Thus I get a kinda cool effect when I edit put the cursor in the middle of a string and hold down space bar such as: "And in the mi d d l e I w i l l s p a c e ."
So, is it safe to assume messed up keyboard?
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Jan 6, 2014
I received a T410 and worked two days on it. From one office I moved to another location and worked for some hours. After lunch I started the machine again, but neither touchpad nor keyboard is working. If I connect a pointer via USB on the machine the pointer is working, keyboard unfortunately not.
Ok. Admins installed it new. I worked one day, next morning same issue. Well, back to admins, reinstallation completed. Again for two days I could work without any problem. So as it happened the third time admins decided to provide me a new hardware: I received a T420. I have been working with this one week without any error.
I took the notebook home. I had been working with it for one hour. I used a USB-to-bluetooth wireless pointer. No problems so far.
I got back in the office this morning an guess what?!?!?! Same problem as for the T410: Windows is starting up but touchpad and kayboard is not working at all!
What did I? In my opinion nothing special:
1) Started up machine
2) Added pointer
3) Connected via WLAN to network at home (settings for Home-Network applying)
4) Packed the notebook into my suitcase and took the flight.
5) Back at the office connected via LAN to network, connected via VGA to monitor, added usb-keyboard, added pointer.
What can this be? I mean I'm able to destroy to different machines! Only common is Windows 7 and T4xx series...
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Oct 13, 2013
I can't get into the bios anymore. I updated the bios via the BIOS Update Utility 2.56 and after that I can't see the "press enter to interupt normal startup" message anymore. And therfore can't get into the bios. Windows is still booting normally.
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Sep 25, 2014
My wife just updated her G580 with the Windows 8.1 update. Afterwards, the keyboard does not function - no keys respond when trying to sign into the computer, the touch pad does not work (USB mouse does), even the Onekey Rescue System button does not work. The only thing that seems to work is the power button.
I restarted the computer and held down the F2 key and was able to get into the Setup Utility where the keys did function (arrow keys, F1, F2, esc, enter). I didn't see anything obvious to me that might work. Exiting the utility and back at the sign on screen the keys don't function again.
what might be the cause or a way to recover the keyboard?
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Nov 21, 2013
Do you know a tool that can turn off the screen by keyboard?
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Aug 20, 2013
I have a T430s and I love it so far, except one negative thing is that it keeps "skipping" around whenever I type. During typing, on random occasions it will skip to wherever the cursor is placed at that moment, often in the middle of a word I had already typed previously. (It has done it 4 times while typing this message) Obviously, this makes it very annoying to have to re-do a word or sentence over and over. I definitely don't type extremely fast and try to be careful with my hand placement, but as a normal sized adult male, can it be possible that the new Chiclet Keyboard makes it easier for my fingers or palm to inadvertantly move or press the touchpad which causes this problem? Or is this a software defect?
This is my second Thinkpad and I've never had this problem before.
Specs: Lenovo T430s, Windows 7 Home
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Apr 7, 2013
as i have learned there is no mechanical reason not to use classic keyboard-layout of the 7row model in a t530. but what are the effects of the bios no being able to support the 7r keyboard? which buttons will not work properly?
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Jan 26, 2012
I have tried to make a fresh Windows 7 installation, but after installing updates via Lenovo System Update the system gets corrupt.I replaced the hard drive on an T400 and loaded a image that I had on to the drive. After a installing a few updates and program I noticed strange system beaver. So I did a system file check and it came back that files was corrupt and cold not be repaired.So I did a new fresh Windows install. But it to became corrupt after just running Windows Update and Lenovo System Update.So I ran some hard drive and memory diagnostic without find and problems.
Then I did a new Windows 7 install again. After I installed all recommended updates from Windows Update I did a system file check, all OK. The I installed Lenovo System Update and all its recommended updates and did a new system file check, Windows system files corrupt. What Lenovo update is destroying the system?
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Jul 18, 2012
I have a new Thinkpad T430 and I have an issue with the touchpad. My touchpad is disabled while holding a key on the keyboard which is extremely frustrating. If I hold down a key then my pointer will move a short distance before stopping and becoming unable to move any further until I release the key. I've learned that this feature is know as the palmcheck feature of the ultranav drivers. However, in the settings for my touchpad, there is no palmcheck setting. The feature seems to simply be on with no option to turn it off. I have updated to the latest drivers, but still there seems to be nothing I can do to fix this issue.
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Sep 26, 2014
When the keyboard on my T430s is in use, the touchpad is disabled. This prevents any gaming.
The driver for the touchpad is UltraNav Pointing Device version 16.2.19.14 (the newest available I believe). How to get the touchpad working so I can play some games?
I have tried to modify the touchpad settings from the Control Panel but I cannot find a relevent option.
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Nov 25, 2014
The company I work for just gave me a new Thinkpad T440P and I have a screen Brightness problem. the shortcuts on the keyboard doesn't work with or without the fn button and the brightness gauge doesn't show up in the power options too.
Someone suggested to that I should download and install the latest Intel HD Graphics Driver for Windows 7 from the support page [URL] ... but after the installation ended a pop up on my screen said that my Laptop doesn't have the minimum requirements for this driver! so who come it's in the drivers section for this model?
Link to image
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Aug 4, 2014
I updated the BIOS of my TP T410 (2522), German keyboard, to 1.45. After the update both CTRL keys do not work any more. The same for AltGr. When I activate the FN CTRL switch in BIOS the FN key - as supposed - works like the CTRL key. But when I deactivate it again the FN gets back to its proper function and CTRL does not work.
When I connect an external keyboard via USB it works perfectly. How to get the CRTL key working again?
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Dec 23, 2014
my Lenovo T410 laptop won't start. I hit the power button and it looks like it's about to boot up. The thinklight blinks on as normal, the cd drive is checked, the caps lock button blinks on, then nothing. No display, and keyboard is unresponsive. Power light remains on; if I leave it a while the fan comes on. I can turn the machine off using the power button, but the problem remains next time I switch it on.
I've tried removing power and battery, pressing power button 10 times then holding power for 30 secs, before replacing power and battery, but nothing happens. I've tried using a different keyboard. I've tried plugging in an external monitor. No change.
This problem appeared after I left it on overnight. I have a hunch that it went into hibernation mode, perhaps, and that it disrupted some important function which it was unable to complete.
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Aug 24, 2014
unfortunately I made a mistake in my order and I bought a T440s without backlight. if there is a possibility to let to T440s officially upgrade by Lenovo to a backlighted version? or can I only buy a backlighted Keyboard and I have to install it on myself?
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Dec 15, 2014
Lenovo T400 to install Windows XP on it..It previously worked fine with windows 7 and 8.1.so it boots in windows XP preinstall screen, it formats hdd and like usual installation automatically restarts after that BUT its black screen, lights and sounds show that it works and goes to next screen BUT the screen is still black. Powering down and turn on again is not showing any screen picture. Opened it removed Bios battery, turned up after few on and off it starts it reset bios.
So now there is picture and it goes on the next screen of windows instalation like normal, after installing devices and stuff it automatically restarts like usual BUT it has NO screen again, black screen, lights and sounds again show that its loading windows end instalation screen but no picture on the screen. Reset BIOS again, it starts normaly and this time it shows BSoD with code 0x7B, after BSOD Black screen again..Maybe its a BIOS setting?!? tried installing with drivers for AHCI and tried installing without drivers for Compatible , what else can it be? Updated the bios to latest version, same result. To say it again - it works fine with other windows, but XP must be installed
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Feb 5, 2013
I have windows 8 in my T430....I just wanted to know the detailed procedure for creating the recovery for it..
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Jun 20, 2014
I am using T440. I just upgrade the operating system from windows 7 to windows 8 using recovery disk. I upgrade according to the manual paper in the box.
The issue is, the windows 8 is installed in my HDD with capacity 500GB and the SSD 16GB are not detected. My question is, it should be installed in my 500GB HDD or the SSD drive? What are the correct steps to do recovery if I 500GB HDD and SSD drive?
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Oct 30, 2013
I did not find any settings to have wireless on and bluetooth off when the OS starts. I always have to press Fn+F5 and switch it. How to do it?
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Mar 20, 2013
I cannot install Windows 8.1. I have a T430. I go into the app store, start installing 8.1, it downloads, starts installing, and fails just after that point -- at 54% -- with the error message 0x80070002. That apparently means "File not found", but the Windows Update logs don't point to which file is not found, only giving:
WARNING: CSerializationHelper:: InitSerialize failed : 0x80070002
Going into Event Viewer gives the equally cryptic "English ESD Bundle Parent" as a possible cause for the failure.
SFC and chkdsk do not report anything out of the ordinary.
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May 26, 2014
I have bought new T440p (20AN006NUS). Everywhere was written that it comes with preinstalled Windows 7 pro and also includes Windows 8 pro license.
As I understand license key for Windows 8 is embeded in BIOS. But I have not any installation media for Windows 8 included in the box with laptop. How upgrade to Windows 8 should look like?
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Nov 28, 2011
Is there a small/free application for download (preferably one that doesn't require going through installation process) that shows how each Windows applications accesses the internet, transfer rates and amounts of data being transferred?
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Jul 23, 2014
I want to upgrade my BIOS, but there is no update available for bios in windows 8.1.. My Bios version is 1.18, I want to update because i read somewhere that if your fan make noise make sure you have updated BIOS :A.. I want to know if I can install "BIOS update for win 8" in my lenovo t410 with windows 8.1..
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Dec 7, 2013
Windows 7 64bit on my T510 has died. When logging in, it hangs on the login screen forever. Windows recovery failed too. It ran for 8 hours and reported error (something like error in restoring a file and disk is full, though my C drive is half empty). After that all the Windows restoration points are gone. So I suppose I have to do factory reset.
My question is, I made two additional partitions on my hard drive using external tools, which store all of my data. So when I do factory reset, will these two partitions be overwritten? How I can recover the system while keeping all my data?
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Sep 24, 2014
When I connect the USB 3.0 dock to my T440s, I then cannot get the second LCD monitor to be recognised by Windows via the USB3.0.
The monitor is not being recognised as it is is not seen as one of the optional displays in the 'Intel HD Graphics control panel' window.
The driver however for the second monitor is fully up to date and it works fine when I connect the LCD to the VGA port directly on my computer. Also the second monitor is being recognised partly by the windows OS as it comes up as a second screen under the 'screen resolution' window.
My set up is shown below. I am thinking that perhaps there is an issue with either the NVIDIA or Intel HD graphics chip. I read somewhere that windows uses one or the other depending on the load. I am worried that there is some problem with that mechanism. All driver are up to date.
System Unit
Nvidia GT730M Graphics without docking connector
Processor
4th Gen Intel Core i7-4600U Processor (4MB Cache, up to 3.30GHz)
Display Panel
14.0" FHD IPS With WWAN
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Jun 5, 2013
I'm running Win 7, and I have the most up-to-date drivers from the Lenovo site. I have turned on loudness equalization, but it has not worked. This is an across-the-board problem. What I mean by that is, this problem persists regardless of the application, which I happen to be using. For instance, I use Media Player Classic: Home Cinema to watch movies. If the volume is at 0%, as I begin adjusting it upward, the volume level rises. However, as I reach about 70%, the volume stops increasing. There are audio adjustments w/in the application to boost the volume, but they serve to provide minimal effects. Overall, the volume is incredibly low. If you're sitting more than a few feet away from the laptop, it is inaudible.
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Dec 24, 2014
I have a question: I have Lenovo Think Pad T420 with preinstalled Windows 7 Prof OA CIS and GE
I recently format it, and now I need Windows 7 image to reinstall system. Where I can get it?
May I use MSDN image for Windows 7 Prof RU and activate it using product key which I have on my laptop?
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Jun 3, 2011
I have replaced my old sata disk with a ssd disk . Intel 520 240 gb. on my T520. I have a Windows 7 and a minor Linux partition. Dual boot. I have moved the old image with Arconis True HD.
However, there is a HUGE difference in boot times between Windows and Linux.
Windows is 1 min and 35 sec with windows logo until login screen appears. Then additional 20 seconds.
Linux is 7-10 seconds from Lenovo sign in bios until I'm ready to go. Off course I did not expect Windows to boot as fast as Linux, but things has worsened after the change.
When Windows is up and running the SSD disk is preforming in the same speedy way as under Linux. It is just the boot situation which is terrible. AHCI is enabled .
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Oct 17, 2013
Just bought a T420 (4236) from Ebay with no discs.Have installed W7 but can't connect to the home wifi connection am getting a message "windows did not detect any networking hardware".do I need to install them all to get a connection to the internet?
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Feb 14, 2013
I installed Windows 8 x64 recently and installed all the drivers. I was pretty sure that all the devices were installed.I was having a hardware power management problem before installing Windows 8 that I was hoping was a software issue that reinstalling the OS would fix. Turns out it wasn't software, but had to have the main board replaced under warranty. Even after the main board replacement, I was still pretty sure I saw all the device drivers were installed under device manager.
I'm noticing an "unknown device" listed that doesn't have a driver installed. I know often these can be the TPM or other system device, but I have the TPM installed as well as the chipset software and power management driver. But there is still this unknown device.The only clue I have as to what the device could be is under details, the "hardware ids" property value is "rootsscbfs_storlib_bus3". A Google search brings up nothing for this string. "STORLIB" makes it seem like it has something to do with storage, but I have the Intel RST driver (11.7 from Intel) as well as the card reader driver installed. I can confirm the card reader is functioning fine too.
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