Acer :: Aspire 5500Z - No Recovery CD

Mar 8, 2009

I got a Acer Aspire 5500Z laptop. It was intruded by tons of virus. I realised that Acer (Singapore) did not provide me with any recovery CD. Now that I am stuck with a crap laptop, anyone can advise me on how to reformat this laptop again to its original state?

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Acer :: Aspire One 110 Recovery

Dec 14, 2009

I have recently got an Acer Aspire One 110 Windows XP Version with 1GB ram for my girlfriend as an xmas present. Anyway while I was setting everything up for her i.e. firefox & msn etc. I spotted in the programs that there was nothing to do with Acer at all i.e. erecovery management, and the only thing was the Acer PDF manual. I then proceeded to look in disk management (right click my computer > manage) and to my shock there was no PQSERVICE or any sort of a recovery partition! The only partition was the main Windows partition! I thought maybe it was because the SSD hard disk is only 8GB. I decided to take a look at the 2 disk that I got supplied as I thought that these were the only possibe way to restore if you had an external disk drive. The 2 disk were labeled System CD & Windows XP Home Edition SP3, The System CD disk was 500MB in size and the Windows one was 2.54GB! That must be the recovery DVD then.

I decided to try and boot into the disks on my other laptop and the SystemCD disk did load up and it loaded the eRecovery program but the option to recovery was greyed out (fair enough as it was a different laptop) I then decided to boot the 2.54GB Windows disk and the laptop would not recognise it at all! I decided to look at the contents of the 2.54GB Windows disk manually through windows and all that it has it about 20 .SWM files and some other files but the only application I could see was a program called "ImageX" I then manually looked at the contents of the SystemCD disk and there was only various folders and files but no clickable applications. I am now a bit confused by these 2 disks, how am I supposed to do a full restore the aspire one now incase anything goes wrong?? Could anyone help me out with how am I supposed to these 2 disk or am I supposed to create another recovery disk using these 2 original disks? Or will these 2 disk boot up fine using an external disk drive with the aspire one?

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Acer :: Where To Get A Recovery CD For My Aspire 5100

Nov 3, 2008

My laptop is out of warranty ,is there any place I can get a recovery CD besides from Acer? They are charging $35 for it

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Acer :: Aspire 6930G - Cant Recovery

Aug 15, 2009

I'm using Aspire 6930G model. With the recover CD, I could not recover fully. Upto 40% progress, it has been stopped. After restarting, BOOT MGR missing msg appearing.

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Acer :: Aspire 5315 Recovery

Jan 31, 2009

i upgraded my aspire 5315 from vista basic 2 vista premium. it took a lot of space on the hard drive so i tried 2 reset 2 factory settings by alt/f10 but nothing nothing happened . has the upgrade removed my recovery ghost partition. my hard drive has been partitioned c/and d/ drives the d drive has files in it. i tried alt/f10 again and there was loads of beebing i switched of the lap top asap rebooted now the acer logo does not come up anymore, boots 2 os screen.

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Acer :: Aspire 3004WLMI Recovery

Dec 8, 2008

I have been browsing various forums for an answer to my problem.

Recently I must have picked up some sort of virus and my laptop went weird so I rebooted it using F10. Tried to diagnose in safe mode and also tried to recofigure back to last known good configuration to no avail. So in desperation I started the recovery process.

Disk 1 -System disk loaded with no problem. Then I followed this with the Recovery CD's that came with the laptop. When the 3rd disk was loaded a message saying cannot open or create file came up. It just left me no option but to click OK

Now I can't even boot up. When I switch on I get the ACER logo and F2 to enter BIOS, then I get a black screen and it tells me that the NTLDR is missing press any key. every time a key is pressed the message repeats.

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Acer :: Aspire 5315 Recovery Failed

Mar 1, 2009

Problem-- When you Turn on my acer 5315 laptop a blank black screen comes up after the acer logo appears. If you press any key a loud beep noice sounds.

Solutions I have Tried-- Well i started with using the preloaded restore to factory defults and I got an error message at about 99 percent. The error was- Restore Failed- Reason oxd0000001d - or close to that. I figured maybe the backup partiton was screwed up so I pulled out the old recovery cd's I purchased from acer. The same thing showed up. I then figured i should call acer. I called and they told me to use the acer post disk formatter. I tried that and it still did not help the problem. I have no where else to turn so thougt maybe you guys could help.

By the way This is some of my system specs--

Acer 5315-
Hitachi 80GB hard drive-
Windows Vista Basic

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Acer :: Aspire 5515 Recovery/backup

Feb 7, 2009

I bought the Walmart special and am actually happy with it. I didn't have much money to spend and after removing all the crapplications, installing AVG etc... it's running well. If I had XP to install I would have done it from the start but I'll live. I'm even managing to run WoW with no issues after tweaking in game specs and playing in the Catalyst Control Center.

Now...my problem. I uninstalled all the Acer utilities and now eRecovery will not work for me. I'd like to back up the OS and drivers so if need be I can restore to factory or at least close. Can I do this with NTI Backup Now? or will that just back up folders and files? If not what can I use to make restore discs.

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Acer :: Recovery Disk Aspire 5600

Feb 3, 2010

I was given a broken 5600 - if I could fix it, it was mine. I fixed the electrical fault, but also foolishly deleted the hidden partition 1, which apparently held the restore image. The donor doesn't have the recovery CD, and I now need to do a full recovery. The drivers on the Acer site don't quite do the trick, and there's nothing I can find on the site to buy a new recovery disk.

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Acer :: Aspire 3860 BIOS Recovery

Dec 8, 2008

I flashed the BIOS using the windows software beyond my better judgement and the install crashed. I waited 30 minutes and the system never started to flash again. I have tried a few ideas to get the BIOS to restore. I tried the FN-ESC method and the usb-Floppy tries to install the system but i am still not able to get the OLD BIOS restore.

I have the BIOS backed up on the systems hard drive but I am gonna have to remove the drive and get the backup BIOS and try to install it on the recovery disc. What are some ways to restore the BIOS the system is also out of warrenty and I payed acer support to tell me that are not able to help me.

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Acer :: Aspire 5000 Series- Different Recovery

May 21, 2009

I had an Acer Aspire in the 5000 series. A drink got spilled on the keyboard and I cut the power to the unit immediately. The motherboard was fried anyway, but the hard drive was salvageable. I had it put in a USB case to access the data as an external hard drive when I needed it. I had trouble with permissions on some folders and documents at times, but I was generally able to access what I needed.

A couple of weeks ago I opened a folder on the external hard drive that I hadn't been to since I replaced my notebook. I forgot what happened at the time, but I was called out of the office. Since then, I'm unable to read the USB hard drive at all. I get an error message that says "E Drive Not Accessible. Folder or Directory is Corrupt & Can Not Be Accessed". Every recovery solution I've found is for an internal hard drive. Will I need to try to put it in my current Aspire 6920 to do a directory repair/recovery? Is there a way to recover it externally without sending it out to a data recovery service?

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Acer :: Aspire 8930G - After It Boots It Will Go To The Recovery Straight Away

Nov 3, 2009

I hope to find an answer here, I have an Acer Aspire 8930G. It came with Windows Vista but I bought Windows 7. I installed it and it runs fine up to the last boot (right after the accountname and internetconnection questions) After it boots it will go to the recovery straigt away. I called Acer and the guy was a man of few words, he basically just told me it couldn't be installed unless it was a Windows 7 bought from Acer. Is this really the case that Acer is like all those horrible telecomcompanies with their customized firmwares?

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Acer :: Aspire 5536G Can't Make Recovery Disks

Jul 1, 2009

I just purchased this model from my local Best Buy, and after having valiantly turned down their $150 set-up fee, I decided to try my hand at making the recover disks myself. Obviously, I failed miserably.

Here's my problem: using the eRecovery program on the laptop, I've tried burning a default factory disk using several types of CD's and DVD's but each time, the program rejects my disks and asks for a blank one. The error code that comes up is Error 0x205.

I've looked at the Acer Europe website, but I have not come to any conclusion as to how to fix this problem. My software seems to be up to date but could it be a faulty optical drive?

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Acer :: Rebooting From Recovery Partition Aspire 3620

Mar 22, 2009

rebooting from partition drive. I want to reboot back to factory install. I don't care if I lose existing data. No I do not have recovery discs. ACER IS TO CHEAP TO INCLUDE WITH NEW LAPTOPS>

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Acer :: How To Unhide And Delete Recovery Partition In Aspire 6920

Oct 3, 2009

I have Acer Aspire 6920 Notebook which came with vista home premium in 64 bit installed. I have made Recovery disks (3 DVDs) and had resorted to factory defaults several times by using the DVDs and not by Alt+F10 (at that time I did not know about alt+f10). I now have removed the 64- bit vista home premium and have windows-7 Ultimate RTM, Vista Home Premium and XP Pro all in 32 bit in three separate partitions in one single hdd. I have also done BIOS upgrade from 1.06 to 1.14. I have SATA mode set to IDE instead of the default AHCI due to XP not functioning under AHCI interface.

My BIOS shows hdd pw frozen by default though I have removed the hdd and set the BIOS to default twice. I find the Vista Home Premium in 64 bit OEM is a real pain since it has a lot of third party softwares – free and sharewares – which I have to uninstall every time (more than 20 of them) and therefore I tried to delete the acers recovery partition which is of 18 GB size and my Notebook with 250 GB hdd shows only 232 GB.

However, the partition is hidden and I have tried to unhide and delete the recovery partition with a number of third party partition softwares like Paragon, partedit32, Easeus, Norton, acronis, G-parted, macrium reflect, all with no success!

Now I request the learned members to give me a solution that will work, in simple procedure explained, to unhide the acer recovery partition and deleting it without disturbing my present OSes installed on the three partitions. Macrium does not show the PQ Service/EISA partition.

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Acer :: Aspire 5920G Recovery Disk, D Drive And Restore Points

Nov 27, 2008

Im only just burning the factory DVD restore of my system via Acer eRecovery Management. I should have done this a long time ago right when I first recieved my laptop. What ends up on the factory restore DVD?

Another question, my laptop really has noticably slowed down since purchase. I know this is natural...especially as I currently have lots of games installed...only 9GB currently free on C.

This free space varies drastically day to day as restore points seem to automatically be generated by vista. I think this automatically takes place when vista downloads and installs updates. How can I change this? It's annoying as I have a consitently fluctuating amount of free space on C..I frequently delete these points using Tune Up Utilities 2008 which brings me back to the norm.

Also, the D partition seems like a huge waste of space to just leave as it is. There are 103GB free on this partition with only two windows folders existing on there. I have never touched this partition thinking it is there only for disaster situations, like if vista dies and wants to make an image of itself here.
Is this correct or can I move other files onto this partition? Will this increase performance?

Im just trying to increase the speed of my laptop day to day workings. My girfriend was saying that the D partition can maybe be somehow partitioned to speed up the laptop?

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Acer :: Aspire Travelmate 5730 Running Win Vista - Burned 6 Recovery Discs

Sep 22, 2009

My friend as just bought an Acer Aspire Travelmate 5730 running WinVista.

We set up the laptop yesterday and burned 6 recovery discs in case anything goes wrong with the laptop.

I dont know much about laptops and with my pc ive always had the operating system on a cd so i could fix any problem using the cd.

This laptop as a 250gb HDD when i looked on the computer this HDD appears to have two partitions on it Cdrive that you boot upto then the other drive i think must be a back up drive.

The back up drive seems to take up 50% of the HDD this seems to be a large chunk of the HDD or is there somthing im misunderstanding here.

I also set up a wireless connection for this laptop there's no problem connecting to the internet while'st in the same room as the router but can't connect from a different room this defeats the object of a wireless connection.

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Acer :: Recovery Dvds And Recovery Partition On Win 7 With Acer Tools

Nov 10, 2009

im planning on buying windows 7 ..

I am a proud owner of acer 7520G ,and my lappy started acting slowly after 1 year of horrible terror or windows vista...

I made those recovery cds , also i got that 10gb partition PQSERVICE...

This service works only when you got their vista+acer signed OS?

IF i install windows 7 will i be able to recover old vista via hidden partition or recovery dvds?

Will i be able to make recovery dvds and recovery partition on win 7 with acer tools?

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Acer :: Recovery CD - 1360

Sep 29, 2009

recovering an Acer Aspire 1360 notebook from recovery CD set (Windows XP Home edition).

My harddrive got recently broken and it was not possible to boot the system. So I tried to recover the system from the PQService partition using D2D recovery. It failed saying that the image on the recovery partition is broken. I tried the set of recovery CDs then but it failed again, probably the HDD was unreadable.

I tried to format the HDD, first only drive C:, then also drive D: and finaly I got rid of the hidden recovery partition too.

Now my HDD is formated with one only primary active FAT32 partition and drive is readable.

However, when I try to recover the Windows XP from CD set it does not work. The follwoing things are happening:

1. first inserted System Disk 1/1 and booted from there

2. next I'm asked to insert the first of 2 windows CDs and recovery starts copying the image file

3. in about the half of the way it asks for the 2nd windows CD (since it is not a regular windows version, but instead win+acer apps packed into an image file, there are 2 CDs)

4. at the end of the process, I'm supposed to insert again the System bootable CD and restart. so I do.

5. The recovery process should now start copying files from the CD (I don't know what files exactly), but instead it boots again to Windows 98 environment and starts over the recovery procedure asking for the Windows CD 1/2 etc.

I'm afraid that Acer is somehow set up to have those 3 partitions there when recovering from 3CDs recovery set, so I tried to rebuild all three partitions back as they were, but I think I'm not getting it right.

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Acer :: Windows7 Recovery

Mar 22, 2010

i recently upgraded my acer 5536 laptop to win7 from vista via the upgrade disc i received after sending off to acer as i bought the laptop last october. i had previously made a vista recovery disc using the erecovery program built into my computer.
now i've upgraded i thought i would make a win7 recovery disc but i find that the built in acer software for doing this is now not on my system.

2 questions:

1. how can i burn a recovery dvd that i can boot from and reset my system to its first day as win 7.

2. if the above is not possible, what would happen if i tried to recover using my previous vista recovery disc. would it put my system back to vista or completely muck everything up?

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Acer :: 6930 G - Recovery

Mar 16, 2009

I have an Acer 6930 G. I had accidentally installed the French Vista (stupid me) and the store gave me the 2 backup DVDs I needed in order to install the English one (they had a previous customer with the same problem). So on the Acer screen, I pressed Alt-F10. I choose restore using user's backup and insert my DVD. Under Source Drive, I choose "Recovery1:Z" which is the name of my 1st recovery disk. Under Backup Point, I cannot choose anything and thus, I cannot hit the next button. I tried enabling F12, and putting USB CD ROM as first priority (didn't make sense but worth a try)

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Acer :: How I Can Download Recovery CD

Jan 29, 2010

i suffer from long time to obtain THE RECOVERY CD of travelmate 5720g , the Acer America Online Technical Support tell me the serial number is invalid but i fuond it in bios system and bottum laptop and in the orginal box , and also the acer's work shop tell me that the serial numer is existance in thier system but when I enter in support online No accept .

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Acer :: Have I Lost My E-Recovery

Mar 4, 2009

whether I have lost my e-Recovery from Empowering Technology. I had disabled in services as I do not use these facilities everyday and I wanted to enable them but all i get at the moment are e-Presentation manager and Power manager.

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Acer :: 5920G Recovery

Nov 17, 2008

i deleted the acer program for system recovery, i think its called erecovery but when i try to reinstall it it gives me some sort of error, is there a special way of installing this

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Acer :: 9300 Bios Recovery

May 12, 2009

Acer 9300

I was trying to play a video and the computer froze. I waited several minutes and nothing responded. I finally had to hold the power button to shut it down. Now it will not go to the bios screen and the screen shows a bit of brightening but does not go anywhere.

I've googled for a solution and there are several pieces of possible solutions I have found but as is too often the case, there were no follow up answers to make the posts helpful or, the answers came tantalizingly close like the following for a similar problem with an acer aspire 5315:

"1. first download the attached zip file and unzip it.
2. burn the extracted disc image to disc using nero.
3. place the newly burned cd into your laptop cd drive tray
4. remove the battery and power cord.
5. press and hold FN and ESC keep pressed and insert power cord and then press the power on button
6. your notebook should power up but without any display.
7. you should see the cd/dvd drive activity light blinking as it reads from the recovery disc.
8. if all is well your laptop should power itself down after about 2 minutes
9. once it has powered down remove the power cord and wait about five minutes.
10. finally insert your battery and power cord and power up your laptop in the normal way............

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Acer :: Bios Recovery On 4810T

Sep 19, 2009

I bricked my Aspire 4810 TG while downgrading the bios. Does anyone know how to get the notebook booting again?

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Acer :: 5670 Recovery / Windows

Sep 25, 2008

I want to reformat my C:/ partition but I've lost (or never had?) my original windows home cd that came with it, nor do I still have a recovery partition. (I wiped it all out...)

Where do I find an acer win xp version so I can reinstall and use my my original windows key?

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Acer :: Getting Recovery Disk To Work

Sep 18, 2008

Bought 5530 in August but already need to run recovery disks as the photo gallery constantly crashes and using restore to an earlier date does not work. I burnt two DVD's when I got it and they looked OK. However after changing start up in BIOS to dvd drive then restarting holding down f8, when pressing the complete restore tab nothing happens except a message saying no restore dvd or HD can be found. Cannot think what to try as the disks and dvd drive appear fine. I wish they included the disks with machine like sony do then you would be 100% sure it is not the disks at fault. Anyone else encounter this? I am sure the problem with the photo gallery is not a virus as I do not use the machine on the internet

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Acer :: Recreating The Recovery Partition

Mar 7, 2009

For reasons that are too long to explain, I managed to destroy this partition on the hard drive of my Acer 4539G laptop. So no PQservice partition and the original Acer MBR is gone too. All I have left is a couple of FAT32 partitions.

I do have the contents of the PQservice partition on a USB stick.

Is there a way to recreate the PQservice partition, so that Acer's eRecovery would work again?

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Acer :: 8930 Recovery Media

Oct 23, 2009

I've bought two new hard disks for my beauty and plan to re-install the OS and applications over the weekend, however the application to create the recovery does not work!

How many recovery DVD's should it create?

Can I access a recovery method on bootup?

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Acer :: Recovery , 5315-2153

Aug 5, 2009

We got this 5315-2153 for our daughter at the secret sale a couple christmas's ago. It has been great for her until recently. I was removing some games she has got a little to old for and trying to regain some HD space. A thunder storm rolled in and i had her shut it down and unplug it. Infact, we shut down and unplugged all the notebooks and large screen lcd's in the house.

Storm rolled thru pretty quick and within a half hour i was trying to turn her acer back on and continue with what i was doing. With the battery in it, and the power plugged into the wall, all i got was the power light (solid), a hard drive and cd rom blink and it just sat there with the fan running. Thats it, no lcd light, nothing more than i just stated........................................

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Acer :: How To Format/partition New Hdd Using Recovery CD

Feb 5, 2009

how to partition my hdd?

(using Acer Recovery CD to install Win XP)

I have an Acer Ferrari 3000Lmi notebook.
I just replaced the hdd with a new one.
it's 80GB 5400 rpm, IDE
It's not formatted and it's not partitioned.
My notebook is an old model,
so I don't think there's a recovery partition and it doesn't have an e-empowering acer button, etc.
It only comes with Acer recovery CD's.

when I put the new hdd in, it's detected in bios,
so I installed Win XP Home using the Acer Recovery CD.
and it didn't have option to format or to partition my hdd there.
everything just ran automatically.
and now I have one C: drive.

Can anyone help me on how to partition my hdd ?
I prefer not to use partition magic/other programs to partition my hdd.
I don't know if I have DOS.
I don't mind installing XP all over again, I just don't know how to format/partition the hdd before using the recovery CD.

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Acer :: 4420 (came With No Os Or Recovery Features)

Feb 24, 2009

I have just installed a OS on my new acer 4420- (came with no os or recovery features).........It doesn't even recognize the wifi..........What do I need to do in this situation? I need to get it online to download drivers.

The only "recovery" cd's I have will not run. They are .ISO files or something.....
Someone help a noob out.........

I do have a portable usb zip drive, but I can't figure out how to transfer files from one computer to the other, and then open and run them.

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Acer :: Recovery CD's Dont Work

Aug 29, 2007

I have an Aspire 3050 that I need to restore to its original comdition. I created the recovery CD's when I got the laptop, however when I try and install I get read errors.

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Acer :: Recovery PartitionCan This Be Editted

Feb 26, 2010

I've just got a 1410 with win7. I am going to split the disk into to C: and D: so that if I have to replace the OS on C: my data on D: is untouched. That's the theory. Of course I have a portable USB and will backup on to that but Murphy always catches you.

I've tried alt+F10 and that said do you want to replace drive C: 60GB. Yes I said. It's done that but not sure if it hasn't put more back. I seem to have Power DVD which I didn't think I had before and its a strange program to have on a PC with no optical drive.

But what it has done is made C: 136GB again. I'm not sure if that is because I hadn't made a D: drive (just blank space) so that is the next test. But if it over writes a D: drive then recovery is pretty useless. Before going that route you'd need to boot from USB first to get your data off and by the time you've done that why not have the win7 files on the USB so you can do a normal windows reinstall?

What I'd really like to do is get into the recovery script and change what it does.

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Acer :: Where Can I Found 5738G Recovery

Jan 15, 2010

i have acer 5738G comming with windows vista where can i download or buy windows 7 recovery and drivers & app dvd

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Acer :: Recovery Disc For Netbook

Sep 1, 2009

When I got my Acer netbook I had no way of burning a recovery disc for it. I have an external drive now, but the eRecovery utility won't let me burn a recovery disc any more.

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Acer :: 5100 Series- Recovery CD

Nov 13, 2008

My son has an Acer 5100 series laptop. His friend decided to install Windows XP over Vista because he thought that it would make the laptop run faster. It crashed. Once past the initial Acer screen it just goes to a black screen. I had someone check it out for me and they said that the original recovery system that would have been partitioned on the hard drive has been wiped out. I need a recovery CD for this laptop but the serial number on the sticker on the back is very faded and not legible. The product key for Microsoft is still in tact though.

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Acer :: Recovery Discs- Cant Run Program Or Anything

Dec 16, 2008

when i put my recovery discs in, i cant sem how to use them.

i cant run program or anything, i cant seem how to use them.

for some reason i can only get bluray discs to run on the acer arcade thing and windows media centre(which just turns acer arcade and plays it through that)

iv tried vlc player and windows media player 1 and neither work

also my partitions are 140gb each.

im guessing the other is for storeing stuff and backups.

but how can i make it so i have like 250gb for the first partition and only 30-40gb for the second one?

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HP/Compaq :: Want To Clean Up/format Presario C310 -- Use Recovery Disks Or Recovery Partition?

Aug 30, 2009

I’ve just done a clean install of my Dell Vostro -- reinstalling vista and removing the recovery partition in the process. Outcome = a ‘cleaner’ machine with none of the preinstalled bloatware/c**p from Dell. (first time I’ve done anything like this, but followed a brill guide in the Dell section of this forum ).

I’m about to tackle my Mums Compaq Presario C310EA. The aim is to remove all the rubbish she has accumulated over the years, incl any spyware/ adware she may have, and generally have a bit of a clean sweep…. hopefully resulting in a faster laptop. I’m backing up her data, and moving some of my Dad’s stuff somewhere else.

Basically I want to clean up as much as poss, but unfortunately she has no xp disk, just the recovery disks (cds) she burned when she first got the laptop.

As she has no xp disk I guess the best I can hope for is to reset the laptop to the factory settings (?) .. not ideal, but I don’t think the (factory set) bloatware is too much of an issue for her – she’s not a heavy user.

Should I use the recovery partition for this, or do I need to use the cds she burned? .

I’d like to know the best approach – and can’t seem to find a set of instructions to follow.

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