Acer Aspire 551 :: I / O Error With Recovery
Sep 5, 2014
During restore using Acer recovery disks for this Acer aspire 551, the recovery stalls at the final step where the wim file is written to the c: drive. It gives me an i/o error.
I suspect that the disk is functional because I have run the cmd.exe program from the x:drive and then run both scndsk.exe and scndsk.exe /F to fix any errors. No errors were detected.
However, any fix for this error that I have encountered suggests replacing the hardrive. This seems to be inappropriate, in this case.
I should also say that I have used dos commands to copy a file from the system32 directory to the c: drive successfully suggesting that there is no problem with writing to the disk.
Lastly, the cd rom hardware must be working or the disks would not be successfully read to the final stage. How this can be an i/o error eludes me.
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Oct 24, 2014
I need to restore the system to factory default. When I tried, I got this error:
"Hard drive configuration is not set to the factory default. Restore aborted."
When I checked the partitions, the drive structure was as follows:
Disk 1 (GPT) File System: Used: Type:
1)Unallocated: 1MB GPT
2) :RECOVERY NTFS 400MB GPT (Unused Partition)
3) :ESP FAT32 300MB GPT (EFI System Partition)
4) :Other 128MB GPT (RESERVED Partition)
5):Unallocated 1MB GPT
6) C: Acer NTFS 204.31GB GPT (Data Partition)
7) D: Data NTFS 146.48GB GPT (Data Partition)
8):Unallocated 97.66GB GPT
9) ush Button Reset: NTFS 16.50GB GPT (Unused Partition)
Disk 2 (GPT) File System: Used: Type:
1)Unallocated: 1MB GPT
2) :Other 7.46GB GPT (Unused Partition)
3)Unallocated: 14.91GB GPT
1) How can I find or get to the Recovery Partition?
2) If not possible, can I reinstall Windows from scratch and remove all those partitions, or what becomes of them?
I'm not sure how Acer or Windows handles the Main 500GB HD and the 24GB SSD when a reinstall is done.
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Dec 4, 2014
I tried to reformat my Acer Aspire 5560. It goes through the System Disk, Recovery Disk 1, 2, 3, and 4 then on the Language Disk towards the end it receives a "Fail to Customize WinRe for recovery utility error".
I have seen this error when people tried to create a recovery partition for the future but in this case I need it to get my computer back to working again!
In the meantime it won't reboot and says BOOTMGR is missing Press Ctrl+Alt+Del to restart and just goes in a loop.
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Jan 25, 2015
HP dv7-3065dx Entertainment Notebook. Win 7.
HP battery alert system detected battery capacity to be very low error 601 (internal battery). So I changed the cell to a new CR 2032 battery. Showed the same error. I changed to another new CR2032 battery. The second time I did this I had a new 502 CMOS error along with the 601 error. My clock reverted back to 2009, I lost some of the icons on the lower right, and my wireless internet disappeared.
Now I have two things that need to be fixed.
I turned on, immediately hti ESC, hit system diag. F2, Battery Test:
Battery Test Primary FAILED (on the first battery I put in, didn't check on the second)
Control - Device Mgr. - HP - Batteries - Microsoft AC Adapter, Microsoft ACPI Compliant Control Method Battery, and Microsoft Composit Battery all show that they work.
System CMOS/realtime clock says its working.
Microsoft System Mgmt. - BIOS Driver v. 6.1.7601.17514 from 6/21/2006 says it's the latest version.
I've manually updated my clock. I'll figure out the wireless and icons later I guess. Just need to know what to do about the errors.
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Feb 18, 2015
ive just finished setting up my new acer ES1-512, And was about to make my recovery media through the acer console in windows 8.1, and the program will not open ? i get to the part where it wants me to allow the program to make changes, but then nothing happens ? i have tried going to the file location its self to to start the program but this makes no difference, ive looked all over acers site to see if i can re-download the console but have found nothing?
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Sep 4, 2014
Is that a link because when i copied and pasted to the search on the forum, nothing came up.. What is the exact link.....
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Jan 11, 2015
17 inch HP Pavilion DV9000 series laptop (DV9417CL). It is AMD, part number GL880UA#ABbA. When trying recovery with cd I made from system and have used before I get a recovery error 0x400110020000100A. My hard drive is starting to fail and I'm trying to replace it with a new drive. These recovery disks were made from drive that came in the laptop.
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Nov 27, 2008
I used 2 X 2GB memory but on my BIOS it recon only 3.3 GB, but few days ago my laptop going nuts, my geforce 7300 go is falling.
after contacted my local acer service, and they examine my laptop, they found my mem card had no problem on it, and the upgrade my BIOS to clean up the mess but, my mem reduce from 3.3 to only 3 gb. it all at the bios mem check, not on OS. they said this laptop didn't support 4 GB memory, that's wierd, on this notebook spec it said up to 4 GB. not 3 GB.
so where the going wrong? since I already run this laptop with 4 GB ram and recon it as 3.3 gb and had no problem with it, for a long times, but after had problem with the geforce faling down it can't recon 3.3 gb after they fix it with upgrade the bios. I think the problem goes to the motherboard, if I goes to old bios the geforce is falling down, if I stay on this bios it's only recon 3 gb ram mem. they can't explain why this happen.
and the bottom line, you guys with acer laptop and using 4 GB ram memory should check at the bios, how much it recon, it as 4 GB or 3.3 GB.
since IMHO the OS never will be using 4 GB if the bios didn't recon it.
but there is some glicth if you look at the system information it recon 4 GB but, on bios it recon as 3 GB and the task manager recon it as 3 GB
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Nov 15, 2007
I've been getting the BSOD error on my PC. The main ewrror is 0x000000f4 but I sometimes get the 77 error as well. Most times i need to reboot and then I get the 200 fixed hard disk 0 failed error . If I click F! i get yet another error, PXE.61 error and this takes my rebooting quite a few times in order to get windows xp (media center edition) to come uo it stays on for a while (the length of time is getting shorter and shoryer these days) and then I have to go through the entire scenario over again. I'm trying to remove the files and programs that I actually care about off this comp. I contacted Acer tech support and was told that it most likely a HArd drive problem and that it would need to be replaced They had the wrong warranty ending date for me and after providing proof of purchase, they changed it to 11/23/07. Now that I have about 8 days left on my warranty. the tech support person told me to purchase the extended warranty because if I ship it to them and the warranty expires, I will have to pay for the service. Now my question is this. I'm not too sure that it would be worth shipping it to them for repairs I will have to pay $99 for the warranty plus tax and At least $100 to ship it back to them. On top of that I have read horror stories about people who sent their comps in to be repaired and it being returned to them with scratches on the LCD, initial problems not repaird or additional problems after the comp was returned to them. I'd much rather carry it in to a shop but was told their are no local repair shops in my city except for geek squad and they will charge me since I didn't purchase my comp from them. WHat would you do take it to a local repair shop or pay the bugcks to extend the warranty and then pay to have it shipped to be repaired? Another reason why I am leery is because I bought a HP laptop last year. the Ac adapter jack ont he comp was loose so I shipped it to HP to have it repaired. they had my comp for almost a month and then told me the motherboard, keyboard, speakers, and LCD display was unsalvageable and that it would cost me over $1000 to have it replaced(i only paid $369 for it on black Friday). They also told me that I had a liquid spill which was a total lie as I keep my laptop in my bedroom and I never eat or drink in my bedroom.( come to find out that loose jacks are a known problem with some Hp laptops I have read horror storeies about Acer using the dreaded liquid spill excuse too and I don't want to go through the drama again. Are the BSOD errors definitely the fault of a faulty hard drive?
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Sep 24, 2009
I have an Acer Aspire 6920 and I'm trying to to do the erecovery, everytime I try to create the disks I get a message saying
"Error Code: 1014
Burning Error, Please insert a blank CD/DVD into the optical drive and press OK to continue"
I have tried many different blank discs but I always get the same error. I have also red the thread on this forum where someone had a similar problem and I tried running my computer in safe mode but the programme will not run..
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Mar 21, 2009
I have an Acer Aspire 5672Wlmi and recently my battery went completely dead. I went to the Acer website to find out that they are out of stock which meant that I am out of luck. A quick search on amazon gave me some promising results and a few days ago I bought a battery that is an equivalent of the one I need.
If I try to boot the computer using the battery I get an error saying that I have the wrong battery and I should insert the correct battery and press any key. This message is shown immediately after the Acer logo flashes momentarily during the POST so I guess this restriction comes from Acer's BIOS. Right now it seems my chances of having the right battery are as high as being able to find a key that says "any" o my keyboard.
However I know that the battery is fine because it runs fine if I insert it once the latop has booted. Even if I remove the power plug after that it runs just fine. Also the fact that I am able to read the message when the latop is running only on battery is sufficient to convince me that my battery is fine and my BIOS is wrong.
My questions is, what should I do to fix this problem? I have already contacted the seller but I thought you guys might know more about how to fix this. I guess it would involve flashing the bios which is fine with me.
If it matters for the BIOS version, the laptop was bought in the UK.
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Mar 13, 2009
I just bought an Aspire 5535 and it came with Vista Home Premium. I want to get rid of vista and load XP on it. Problem is I keep getting a hardware error when trying to load XP. I went as far as pulling the HD out of the notebook and hooking it up to my desk top to reformat it, and try it in the notebook at that point, same problem, blue screen f death when it tries to start the windows installation. I then take it out of the note book again and partially load XP up on it from my desktop till the first reboot prompt, re-install it back into the notebook, only to still have the same problem. Is there some hardware issue that needs to be over come here or am I missing something obvious? Or even still, will XP even work on this notebook?
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Feb 10, 2008
I have wiped off the acer windows xp and have clean installed windows vista home basic, i can not burn any cd/dvds i get the following error when using windows to burn a disc or media player:
There was a problem burning the discThere was an error burning the disc. The disc might no longer be usable.I have been to microsoft help and acersupport.com.au and they both have problems relating to the issue but no fixes for example over at [url] has the problem but i dont believe i ever had acer eLock so that can't be the problem and over at microsoft it says about having "$" in the file name and that is not the problem, is anyone able to shed some light on the situation,
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Sep 8, 2014
I've successfully been using Win 8.1pro for the past week. I've just been working on my Acer Aspire 5542 laptop browsing Google and Facebook when it stopped working. On switching on, I keep getting a message { "PREPARING AUTOMATIC REPAIR" after about 10 seconds a blue screen flashes in 1 second that says "): your PC ran into problems and needs to restart. We are just collecting error info and we'll restart for you."} and computer proceeds to restart and keeps looping the same process indefinitely. It's been like this since yesterday..
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Nov 6, 2014
I've Acer Aspire V5-431 with Intel Celeron 1007U @1.5Ghz with 4GB of RAM, but whenever I tried to install Windows 8, it's always came with Blue Screen of Dead and it's shows this error IRQL_NOT_LESS_OR_EQUAL.
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Jan 17, 2015
Ok, i found the solution for my Acer P3-171. I uninstalled Аcer cradle driver (by starting the installer downloaded from official site). Then i installed video driver for Windows 8.1 and everything now works fine.
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Oct 11, 2014
While installing the Wireless Lan Broadcom 802.11 driver I get the error: Update.cpp 1185. The machine is an E1-532P and this is the only driver which has a problem. Broadcom.com does not provide support for end users.
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Feb 26, 2010
I have problem with my Acer Aspire 7520G. When I turn it on, after memory check and disk check I got messages:
Resource Conflict PCI Serial Bus Controler in slot 01
Bus:01 Device:04 Function:00
ERROR
Bus:01 Device:04 Function:01
ERROR
Bus:01 Device:04 Function:02
ERROR
Bus:01 Device:04 Function:03
ERROR
Bus:01 Device:04 Function:04
ERROR
after this wont boot neither from HDD nor CD/DVD. Just blink currsor apears.
After a few of restarts, if I got luck, it will boot up "normally". I checked in Windows system that Bus 01 Device 04 is acctualy
Ricoh 1394 OHCI Compliant Host Controller at Function 00,
SDA Standard Compliant SD Host Controller at Function 01,
Ricoh SD/MMC Host controller at Function 02,
Ricoh Memory Stick Controller at Function 03,
Ricoh xD-Picture Card Controller at function 04.
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Mar 20, 2009
On Cold Boot I receive the following message and beep after Post prior to booting XP.
System BIOS Version V3.10A
Bus:06, Device:02, Function:00
ERROR
Resource Conflict - PCI in slot 03
Bus:06, Device:04, Function:00
Resource Conflict - PCI in slot 03
Bus:06, Device:04, Function 01
Resource ......
Bus....... ,Function 02
..........
....... , Function 03
Press F! to continue or F2 to enter BIOS
If I press F1 it boots up normal, if I reboot it it starts up fine.
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Apr 28, 2009
I purchased an amazing acer aspire 6930G, which is a very great notebook IMO, but recently i got a problem.
Theres a game i used to play on my lap, and suddenly, it gives me with the following error (attached file):
LgKCUTl.dll
driver version not compatible
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Sep 4, 2014
Well few days ago accidentally I drop my laptop and after that it start become extremely slow.. I tried everything but few hours later I had no access to Window and the message 0x00000e9 again and again! I opened bios just to take a look and HDD had disappeared...I contact Acer and told them my problem.. After that I asked what HDD should I get because I'm not interest to get the same like the old one!I would like to buy a better one (More Rpm, .Capacity and Sata 3 ofc) but they told me that should I buy the same!!!
For sure the old one had failed :-(My laptop is Acer Aspire 5750G i7 and the hard driver was Toshiba MK7559GSXP 750G Sata 2 and Code KH.75004.001I would like to know if mobo can support Sata 3if I buy a new HDD different from what Acer suggest me to do or it will be a bad deal for me and my laptop can't support the new hardware?!
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Sep 29, 2014
Operating system not found" when starting computer. Aspire V5 with Windows 8. What can I do?
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Jan 18, 2015
I replaced the HDD in my Aspire 7736Z. I ordered the disks FROM ACER. I keep getting the "No Operating System" error.
The disks that were sent by Acer will not boot and I cannot figure out how to boot them from a "bootable disk"
The BIOS sees the new HDD and the DVD player but will not boot.
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Sep 25, 2014
I've had my netbook for a few years and this error message has been appearing bottom right since I got it. Both USB ports have always worked fine. Device manager it shows a USB controller as not recognised by Windows. f I try to 'update' it says wndows doesn't recognise it. I can disable it but of course it renistalls on reboot and the message starts again.
I ignored it as it didn't do any harm. Recently I did a factory reset expecting this to do the trick but it didn't. I also updated the bios to v2034 I think but there's not much content to it so I've not got any USB options there.
I'm wondering if there are chipset drivers I need to get, though the Acer site doesn't offer anyting new there.
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Dec 30, 2014
I brought a new mini wifi card for my laptop so i could get 5gh wifi due to an upgrade in my broadband.
I did some research and found that supposidly the Intel Centrion Advanced 6205 card is compatible with my laptop.
I downloaded the most recent drivers and install the card.
Device manager see's it and states drivers are installed but has error code 10 -' device cannot start.
I check the registry which did not seem to have the problems in as reported by other forums (something about upper and lower filters) I when into bios setup and restored defaults.
Tried down-grading the driver to an older version but still the same problem. I even took it out and re-installed the card.
Windows 7 home is my OS
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Apr 16, 2009
I'm An Acer Aspire 6930G user and it has vista home premium installed as OS. Today When I was trying to install Windows Xp on it A blue Error Screen Appear in the beginning of windows installing...I tried with 3 different Xp cd's but still the same problem.
Here's the full form of what that blue screen says:
The problem has detected and windows has been shut down to prevent damage on your computer. If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow this steps:
Check for viruses in your computer. Remove any newly installed hard drives or hard drive controllers.Check your hard drives to make sure it is properly configured and terminated.
run CHKDSK /F to check for hard drive corruption, and then restart your computer.
Technical Information:
*** STOP : 0x0000007B (0XF78D2524,0XC0000034,0X00000000,0X00000000)
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Oct 28, 2014
When updates are posted on Aspire Support Page my Aspire Switch 10 will not complete most downloads I attempt. It downloads anywhere from 60% to 95% of a particular download, then goes no further even though it indicates it is still downloading. I have left it in this "downloading" state for 10 minutes with no further progress. Of the few smaller zip files it did download completely, I got an error message of "Unspecified Error # 0x80004005" when it tried to unzip some of those.
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Dec 14, 2009
I have recently got an Acer Aspire One 110 Windows XP Version with 1GB ram for my girlfriend as an xmas present. Anyway while I was setting everything up for her i.e. firefox & msn etc. I spotted in the programs that there was nothing to do with Acer at all i.e. erecovery management, and the only thing was the Acer PDF manual. I then proceeded to look in disk management (right click my computer > manage) and to my shock there was no PQSERVICE or any sort of a recovery partition! The only partition was the main Windows partition! I thought maybe it was because the SSD hard disk is only 8GB. I decided to take a look at the 2 disk that I got supplied as I thought that these were the only possibe way to restore if you had an external disk drive. The 2 disk were labeled System CD & Windows XP Home Edition SP3, The System CD disk was 500MB in size and the Windows one was 2.54GB! That must be the recovery DVD then.
I decided to try and boot into the disks on my other laptop and the SystemCD disk did load up and it loaded the eRecovery program but the option to recovery was greyed out (fair enough as it was a different laptop) I then decided to boot the 2.54GB Windows disk and the laptop would not recognise it at all! I decided to look at the contents of the 2.54GB Windows disk manually through windows and all that it has it about 20 .SWM files and some other files but the only application I could see was a program called "ImageX" I then manually looked at the contents of the SystemCD disk and there was only various folders and files but no clickable applications. I am now a bit confused by these 2 disks, how am I supposed to do a full restore the aspire one now incase anything goes wrong?? Could anyone help me out with how am I supposed to these 2 disk or am I supposed to create another recovery disk using these 2 original disks? Or will these 2 disk boot up fine using an external disk drive with the aspire one?
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Jan 23, 2015
how to run the recovery in my Acer Aspire WS5-012. i have created recovery on my flsh drive. but everytime when i run Acer recovery management to delete everything and bring my Acer Aspire back to factory setting, system giving me message " there was a problem resetting you PC"
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Jan 31, 2015
Tried to do a restore to factory image... Got error code 0x241... Computer is hung up at Windows Boot Manager, going around in circles... Can't accomplish tasks on windows boot manager and can't get out of window...
Acer Aspire One
Windows 7 OS
Have recovery data on a flash drive
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