Acer Aspire 5750G :: Hard Driver Error 0x00000e9
Sep 4, 2014
Well few days ago accidentally I drop my laptop and after that it start become extremely slow.. I tried everything but few hours later I had no access to Window and the message 0x00000e9 again and again! I opened bios just to take a look and HDD had disappeared...I contact Acer and told them my problem.. After that I asked what HDD should I get because I'm not interest to get the same like the old one!I would like to buy a better one (More Rpm, .Capacity and Sata 3 ofc) but they told me that should I buy the same!!!
For sure the old one had failed :-(My laptop is Acer Aspire 5750G i7 and the hard driver was Toshiba MK7559GSXP 750G Sata 2 and Code KH.75004.001I would like to know if mobo can support Sata 3if I buy a new HDD different from what Acer suggest me to do or it will be a bad deal for me and my laptop can't support the new hardware?!
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Feb 16, 2015
I have an Aspire 5750G that started out with 1TB of disk space. Now it says I only have 100GB free of ca. 650 GB! How did 1TB turn into 650 GB?! I've been trying to use Nero Backitup 2014 to back up my drive to my NAS, and couldn't - I think the capacity shrinkage is why. (Nero tells me there isn't room on my laptop to update, even though I'm trying to update FROM the laptop to the NAS. I went through the procedure with Nero Support, and they couldn't find out why it was happening.) I've done a disk defrag, but still haven't regained the missing capacity.
Model: Aspire 5750G
OS: Win7 64 Home
Problem: My 1TB capacity (not usage) appears to have shrunk to 650 GB.
Program troubles: Nero Backitup 2014 can't deal with the missing capacity, even when I try clearing out my NAS and doing a repeat backup. The exact error message is: It is not possible to sync because the space is full at this location: (My C: drive) Check the space and try again.
Tried: Defragging, no luck.
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Feb 13, 2015
My problem is that when you turn on the laptop. My monitor shows no signs nor there is activity on the hard disk. I tried to remove the ram,hdd,bios battery,connect it to a tv with hdmi and still no sign of life.
I think it may be corrupt bios. Steps?
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Sep 15, 2014
I'm having an issue extending my display via an external monitor (Samsung 23inch). I’m using a 5750G with GT 540M and Intel HD 3000 that uses Nvidia Optimus technology. It's the i7 2360QM version. So it's a second gen HD 3000 I believe.
I can't seem to run 2 displays at once.. like if I connect an external monitor via the VGA or the HDMI.. I can use that monitor on it's own (while the laptop screen is disabled) just fine.. but the moment I try to duplicate displays or extend my desktop across two monitors.. the intel driver crashes...
The Intel driver keeps crashing and recovering every 2 seconds until the whole PC blue screens. (VIDEO_TDR_FAILURE - igdkmd64.sys) This is when windows is trying to run both monitors at once. If I quickly press Win+P and set it to a single display, it’s fine.
I can output to the external monitor (show desktop only on 2), via both VGA and HDMI and the laptop screen is off. This works fine, even at 1080p.
I can also output to the laptop screen only (show desktop only on 1), and the external monitor is off.
If I choose "duplicate", only the laptop screen works... But it drops down to a low res (1024x768)... However, in the Multiple Displays setting dropdown... “Duplicate” is no longer selected... and it’s now set to “Show desktop only on 1”. If I try change to duplicate again… both monitors go blank.
If I try to extend these displays, the laptop screen stays on... the external monitor goes blank, and the laptop screen immediately starts to flick off and on... as the driver crashes and restarts. I see the little dialog box in the notification area saying “The display driver has stopped responding and has recovered.” While specifying the Intel driver.
So here’s what I’ve tried so far:
Windows 8.1 fully updated, with the latest Intel Drivers and NVidia Drivers.
Windows 7 x64 SP1 with latest Intel and NVidia drivers... as well as the old drivers that are listed on the Acer site. Each time I completely uninstalled and deleted the old drivers before installing new ones.
I’ve tried these Intel drivers:
8.15.10.2342 (Acer site)
8.15.10.2622 - 15.22.54.64.2622
9.17.10.3347 - 15.28.20.64.3347
9.17.10.3517 - 15.28.22.64.3517 (latest)
I updated the BIOS (1.21). I also went into the BIOS and changed the GPU setting from ‘Switchable” to “Integrated” which basically disabled the GT 540m, so windows doesn't even load the nvidia control panel etc.. Even with just the Intel graphics enabled... same issue.
I’ve tried adjusting power management settings to ensure that power is always at max.
I know it’s not an issue with the external monitor or cables, as they all work fine when the laptop screen is not running... Also, I tested with a Samsung LCD TV with the same issue. The monitor and cables work fine with my PC and other Laptop.
So for some reason, the Intel driver does not want to let 2 screens display at once. And the way the Optimus technology works, I don’t think I can bypass the Intel GPU and use the NVidia one alone.
I tested Win 8.1 with all latest drivers.. and win 7 with a few combinations.. like both the older intel driver + old nvida driver (the ones listed on the Acer site for this laptop).. then I tried new nvidia + a few old intel drivers one at a time.. but the issue remains..
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Nov 4, 2014
I have problem with my Acer 5750g. When I playing games cooler work in passive mode, like it dont know that should work as much as possible.
After 5 minuts without additional cooler it goes overheat to 100 degree and turn off instantly.
When i turn my laptop on, the cooler starting work very good, like it should work all the time when it overheating. But after few secounds its turn into passive/silent mode and doesn't work properly till overheat and turn off again.
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Oct 11, 2014
While installing the Wireless Lan Broadcom 802.11 driver I get the error: Update.cpp 1185. The machine is an E1-532P and this is the only driver which has a problem. Broadcom.com does not provide support for end users.
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Feb 6, 2015
I am having a problem when connecting my Aspire 5750G to my TV through my HDMI cable. Previously, I have always been able to go into Manage Audio Devices to choose the HDMI option but today that option has disappeared. Nothing has changed with my TV or my cable and all of my video and audio drivers are up to date.
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Nov 6, 2014
I have problem with my Acer 5750g. When I playing games cooler work in passive mode, like it dont know that should work as much as possible.
After 5 minutes without additional cooler it goes overheat to 100 degree and turn off instantly.
When i turn my laptop on, the cooler starting work very good, like it should work all the time when it overheating. But after few seconds its turn into passive/silent mode and doesn't work properly till overheat and turn off again.
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Apr 28, 2009
I purchased an amazing acer aspire 6930G, which is a very great notebook IMO, but recently i got a problem.
Theres a game i used to play on my lap, and suddenly, it gives me with the following error (attached file):
LgKCUTl.dll
driver version not compatible
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Jan 31, 2008
It appears that the int15.sys driver was deleted from my computer (running Windows Vista) and now the machine is unable to boot up, even in safe mode. The Acer support folks say my only option is to pay someone to pull the information off of my hard drive, reformat (or recover, as they say), and then move everything back over. This will cost me about $100 and when the computer was only $400 and new two months ago, I don't want to spend more money on this thing.
From what I understand the int.sys driver is used as part of their eRecovery program but is very similar to a spyware or adware file. Therefore, when I was running Webroot's Window Washer program it deleted the driver. It seems like this may be an Acer specific driver and is not on all machines. Does anyone have any other suggestions besides the option Acer game me above?
A couple of ideas I have but would need more help on include:
1) If someone could put this driver on a jump drive or CD, could I tell the computer through command prompts to find the driver?
2) Would a Vista operating system CD be of any help to repair the driver? The support person said that I cannot get an OS CD from Acer, so is there someplace else I could find something like this?
3) I can reset the OS back to factory defaults, so I think the driver is still on there but the master boot record is corrupted. I do not know how to find the drive or update the master boot record.
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Oct 12, 2008
it is giving me fixed hard drive park error 0200:
I opened it up, looked at the IDE connectors very closely and they are good, tried 4 drives so far, run LIVE Linux fine as long as there is no hard drive in, the thing is, It does shows the drives in BIOS thou, and using F12 boot menu, hard drive is in the option.
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Oct 2, 2008
I've been trying to change the sensitivity settings for my touchpad on my Acer Aspire 5610z using the Synaptics configuration utility.
When I goto the Device Settings Tab and click on the settings button i get this error: Windows host process (rundll32) has stopped working.
The Synaptics window whites out and when I click the close button it closes but the application stays in my bottom right taskbar and I can open it again.
I've uninstalled and reinstalled the program and it isn't helping.
I tried the generic vista driver on the synaptics site. Is there somewhere else I can adjust these settings? I'm really tired of clicking on things on accident because the tap setting is so sensitive. My girlfriends inspiron 1100 is five years old and her program works fine. Is this driver program not working because the version is designed for xp?
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Dec 18, 2008
Every time I start up my Extensa 4420, I get the following error message window:
"The Catalyst Control Center is not supported by the driver version of your enabled graphics adapter. Please update your ATI graphics driver, or enable your adapter using the Displays Manager."
Why is this happening? If I go into the device manager, it says that the graphics adapter is working. If I tell it to check for updated drivers it says that the driver I have installed is the most current one. Everything seems to work fine on the computer. How can I stop the message from popping up every time?
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Nov 27, 2008
I used 2 X 2GB memory but on my BIOS it recon only 3.3 GB, but few days ago my laptop going nuts, my geforce 7300 go is falling.
after contacted my local acer service, and they examine my laptop, they found my mem card had no problem on it, and the upgrade my BIOS to clean up the mess but, my mem reduce from 3.3 to only 3 gb. it all at the bios mem check, not on OS. they said this laptop didn't support 4 GB memory, that's wierd, on this notebook spec it said up to 4 GB. not 3 GB.
so where the going wrong? since I already run this laptop with 4 GB ram and recon it as 3.3 gb and had no problem with it, for a long times, but after had problem with the geforce faling down it can't recon 3.3 gb after they fix it with upgrade the bios. I think the problem goes to the motherboard, if I goes to old bios the geforce is falling down, if I stay on this bios it's only recon 3 gb ram mem. they can't explain why this happen.
and the bottom line, you guys with acer laptop and using 4 GB ram memory should check at the bios, how much it recon, it as 4 GB or 3.3 GB.
since IMHO the OS never will be using 4 GB if the bios didn't recon it.
but there is some glicth if you look at the system information it recon 4 GB but, on bios it recon as 3 GB and the task manager recon it as 3 GB
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Sep 5, 2014
During restore using Acer recovery disks for this Acer aspire 551, the recovery stalls at the final step where the wim file is written to the c: drive. It gives me an i/o error.
I suspect that the disk is functional because I have run the cmd.exe program from the x:drive and then run both scndsk.exe and scndsk.exe /F to fix any errors. No errors were detected.
However, any fix for this error that I have encountered suggests replacing the hardrive. This seems to be inappropriate, in this case.
I should also say that I have used dos commands to copy a file from the system32 directory to the c: drive successfully suggesting that there is no problem with writing to the disk.
Lastly, the cd rom hardware must be working or the disks would not be successfully read to the final stage. How this can be an i/o error eludes me.
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Nov 15, 2007
I've been getting the BSOD error on my PC. The main ewrror is 0x000000f4 but I sometimes get the 77 error as well. Most times i need to reboot and then I get the 200 fixed hard disk 0 failed error . If I click F! i get yet another error, PXE.61 error and this takes my rebooting quite a few times in order to get windows xp (media center edition) to come uo it stays on for a while (the length of time is getting shorter and shoryer these days) and then I have to go through the entire scenario over again. I'm trying to remove the files and programs that I actually care about off this comp. I contacted Acer tech support and was told that it most likely a HArd drive problem and that it would need to be replaced They had the wrong warranty ending date for me and after providing proof of purchase, they changed it to 11/23/07. Now that I have about 8 days left on my warranty. the tech support person told me to purchase the extended warranty because if I ship it to them and the warranty expires, I will have to pay for the service. Now my question is this. I'm not too sure that it would be worth shipping it to them for repairs I will have to pay $99 for the warranty plus tax and At least $100 to ship it back to them. On top of that I have read horror stories about people who sent their comps in to be repaired and it being returned to them with scratches on the LCD, initial problems not repaird or additional problems after the comp was returned to them. I'd much rather carry it in to a shop but was told their are no local repair shops in my city except for geek squad and they will charge me since I didn't purchase my comp from them. WHat would you do take it to a local repair shop or pay the bugcks to extend the warranty and then pay to have it shipped to be repaired? Another reason why I am leery is because I bought a HP laptop last year. the Ac adapter jack ont he comp was loose so I shipped it to HP to have it repaired. they had my comp for almost a month and then told me the motherboard, keyboard, speakers, and LCD display was unsalvageable and that it would cost me over $1000 to have it replaced(i only paid $369 for it on black Friday). They also told me that I had a liquid spill which was a total lie as I keep my laptop in my bedroom and I never eat or drink in my bedroom.( come to find out that loose jacks are a known problem with some Hp laptops I have read horror storeies about Acer using the dreaded liquid spill excuse too and I don't want to go through the drama again. Are the BSOD errors definitely the fault of a faulty hard drive?
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Sep 24, 2009
I have an Acer Aspire 6920 and I'm trying to to do the erecovery, everytime I try to create the disks I get a message saying
"Error Code: 1014
Burning Error, Please insert a blank CD/DVD into the optical drive and press OK to continue"
I have tried many different blank discs but I always get the same error. I have also red the thread on this forum where someone had a similar problem and I tried running my computer in safe mode but the programme will not run..
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Mar 21, 2009
I have an Acer Aspire 5672Wlmi and recently my battery went completely dead. I went to the Acer website to find out that they are out of stock which meant that I am out of luck. A quick search on amazon gave me some promising results and a few days ago I bought a battery that is an equivalent of the one I need.
If I try to boot the computer using the battery I get an error saying that I have the wrong battery and I should insert the correct battery and press any key. This message is shown immediately after the Acer logo flashes momentarily during the POST so I guess this restriction comes from Acer's BIOS. Right now it seems my chances of having the right battery are as high as being able to find a key that says "any" o my keyboard.
However I know that the battery is fine because it runs fine if I insert it once the latop has booted. Even if I remove the power plug after that it runs just fine. Also the fact that I am able to read the message when the latop is running only on battery is sufficient to convince me that my battery is fine and my BIOS is wrong.
My questions is, what should I do to fix this problem? I have already contacted the seller but I thought you guys might know more about how to fix this. I guess it would involve flashing the bios which is fine with me.
If it matters for the BIOS version, the laptop was bought in the UK.
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Mar 13, 2009
I just bought an Aspire 5535 and it came with Vista Home Premium. I want to get rid of vista and load XP on it. Problem is I keep getting a hardware error when trying to load XP. I went as far as pulling the HD out of the notebook and hooking it up to my desk top to reformat it, and try it in the notebook at that point, same problem, blue screen f death when it tries to start the windows installation. I then take it out of the note book again and partially load XP up on it from my desktop till the first reboot prompt, re-install it back into the notebook, only to still have the same problem. Is there some hardware issue that needs to be over come here or am I missing something obvious? Or even still, will XP even work on this notebook?
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Feb 10, 2008
I have wiped off the acer windows xp and have clean installed windows vista home basic, i can not burn any cd/dvds i get the following error when using windows to burn a disc or media player:
There was a problem burning the discThere was an error burning the disc. The disc might no longer be usable.I have been to microsoft help and acersupport.com.au and they both have problems relating to the issue but no fixes for example over at [url] has the problem but i dont believe i ever had acer eLock so that can't be the problem and over at microsoft it says about having "$" in the file name and that is not the problem, is anyone able to shed some light on the situation,
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Sep 8, 2014
I've successfully been using Win 8.1pro for the past week. I've just been working on my Acer Aspire 5542 laptop browsing Google and Facebook when it stopped working. On switching on, I keep getting a message { "PREPARING AUTOMATIC REPAIR" after about 10 seconds a blue screen flashes in 1 second that says "): your PC ran into problems and needs to restart. We are just collecting error info and we'll restart for you."} and computer proceeds to restart and keeps looping the same process indefinitely. It's been like this since yesterday..
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Nov 6, 2014
I've Acer Aspire V5-431 with Intel Celeron 1007U @1.5Ghz with 4GB of RAM, but whenever I tried to install Windows 8, it's always came with Blue Screen of Dead and it's shows this error IRQL_NOT_LESS_OR_EQUAL.
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Jan 17, 2015
Ok, i found the solution for my Acer P3-171. I uninstalled Аcer cradle driver (by starting the installer downloaded from official site). Then i installed video driver for Windows 8.1 and everything now works fine.
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Feb 26, 2010
I have problem with my Acer Aspire 7520G. When I turn it on, after memory check and disk check I got messages:
Resource Conflict PCI Serial Bus Controler in slot 01
Bus:01 Device:04 Function:00
ERROR
Bus:01 Device:04 Function:01
ERROR
Bus:01 Device:04 Function:02
ERROR
Bus:01 Device:04 Function:03
ERROR
Bus:01 Device:04 Function:04
ERROR
after this wont boot neither from HDD nor CD/DVD. Just blink currsor apears.
After a few of restarts, if I got luck, it will boot up "normally". I checked in Windows system that Bus 01 Device 04 is acctualy
Ricoh 1394 OHCI Compliant Host Controller at Function 00,
SDA Standard Compliant SD Host Controller at Function 01,
Ricoh SD/MMC Host controller at Function 02,
Ricoh Memory Stick Controller at Function 03,
Ricoh xD-Picture Card Controller at function 04.
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Mar 20, 2009
On Cold Boot I receive the following message and beep after Post prior to booting XP.
System BIOS Version V3.10A
Bus:06, Device:02, Function:00
ERROR
Resource Conflict - PCI in slot 03
Bus:06, Device:04, Function:00
Resource Conflict - PCI in slot 03
Bus:06, Device:04, Function 01
Resource ......
Bus....... ,Function 02
..........
....... , Function 03
Press F! to continue or F2 to enter BIOS
If I press F1 it boots up normal, if I reboot it it starts up fine.
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Sep 29, 2014
Operating system not found" when starting computer. Aspire V5 with Windows 8. What can I do?
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Jan 18, 2015
I replaced the HDD in my Aspire 7736Z. I ordered the disks FROM ACER. I keep getting the "No Operating System" error.
The disks that were sent by Acer will not boot and I cannot figure out how to boot them from a "bootable disk"
The BIOS sees the new HDD and the DVD player but will not boot.
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Oct 24, 2014
I need to restore the system to factory default. When I tried, I got this error:
"Hard drive configuration is not set to the factory default. Restore aborted."
When I checked the partitions, the drive structure was as follows:
Disk 1 (GPT) File System: Used: Type:
1)Unallocated: 1MB GPT
2) :RECOVERY NTFS 400MB GPT (Unused Partition)
3) :ESP FAT32 300MB GPT (EFI System Partition)
4) :Other 128MB GPT (RESERVED Partition)
5):Unallocated 1MB GPT
6) C: Acer NTFS 204.31GB GPT (Data Partition)
7) D: Data NTFS 146.48GB GPT (Data Partition)
8):Unallocated 97.66GB GPT
9) ush Button Reset: NTFS 16.50GB GPT (Unused Partition)
Disk 2 (GPT) File System: Used: Type:
1)Unallocated: 1MB GPT
2) :Other 7.46GB GPT (Unused Partition)
3)Unallocated: 14.91GB GPT
1) How can I find or get to the Recovery Partition?
2) If not possible, can I reinstall Windows from scratch and remove all those partitions, or what becomes of them?
I'm not sure how Acer or Windows handles the Main 500GB HD and the 24GB SSD when a reinstall is done.
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Sep 25, 2014
I've had my netbook for a few years and this error message has been appearing bottom right since I got it. Both USB ports have always worked fine. Device manager it shows a USB controller as not recognised by Windows. f I try to 'update' it says wndows doesn't recognise it. I can disable it but of course it renistalls on reboot and the message starts again.
I ignored it as it didn't do any harm. Recently I did a factory reset expecting this to do the trick but it didn't. I also updated the bios to v2034 I think but there's not much content to it so I've not got any USB options there.
I'm wondering if there are chipset drivers I need to get, though the Acer site doesn't offer anyting new there.
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Dec 30, 2014
I brought a new mini wifi card for my laptop so i could get 5gh wifi due to an upgrade in my broadband.
I did some research and found that supposidly the Intel Centrion Advanced 6205 card is compatible with my laptop.
I downloaded the most recent drivers and install the card.
Device manager see's it and states drivers are installed but has error code 10 -' device cannot start.
I check the registry which did not seem to have the problems in as reported by other forums (something about upper and lower filters) I when into bios setup and restored defaults.
Tried down-grading the driver to an older version but still the same problem. I even took it out and re-installed the card.
Windows 7 home is my OS
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