Acer Aspire E1-531-2438 :: When Turn On Computer Gives Message In Blue Window - Enter HDD Password

Oct 12, 2014

I hit enter eight times, and I get a choice of entering a password or continuing, when I continue I can go on to windows. If I choose enter a password I get a blue window with a KEY. I can take the eight digit number key, and enter it in a program on another computer, 'allservice.ro/acer' which gives me the password. I enter the password into my laptop (acer aspire E1-531-2438) and it leaves the blue window, and I can continue either with the HDD loading windows 7, or I can load a cdrom or dvd.

This is great. But if I reboot, and hit F2, I enter the BIOS, and choose security, and I see that the HDD password is still set. If I hit enter, I can enter the HDD password, but when I enter the one I just used, it tells me it is invalid.

I have also tried to kill the power, and startup again going into BIOS, but the HDD password I just used is still invalid.

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