Dell :: 1558 I7 A04 Shutting Down
Mar 28, 2010
Thought I'd start a new thread on this one.
I got my new laptop last week, arrivied with BIOS version A03 loaded so I immediately flashed it with A04. All was working nicely for a few days and then suddenly I've been experiencing random shutdowns.
After reading through every thread I can find on the topic, most people seem to think that A04 fixed the shutdown/overheating/fan problem but it would not seem to be the case for me.
Has anyone else had similar issues? I'm gonna give Dell a call tomorrow and get the low-down but would be nice to hear from anyone in the same boat.
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Jan 7, 2009
Sometimes when I choose shutdown, the computer goes through the shutdown process but restarts right away. This happened twice in a row. I'm not sure if this is related to power settings (High Performance, AC plugged in). Eventually it'll stop but it's kind of annoying because i have to wait until it fully turns off and make sure that it doesn't restart.
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Oct 31, 2009
I got a refurb Studio 16 with RGBLED display last week. Had a few dead pixels and had the screen replaced with next day service. The technician did a good job, although I almost had a heart attack watching him strip the laptop apart.
The new screen looks great, but now the machine is randomly shutting down (NOT gracefully). I haven't actually witnessed it, but instead of going to sleep, when I come back to the laptop after an extended period, it's off and Windows 7 is complaining of an improper shutdown.
Event log shows:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
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Mar 9, 2009
I am facing a strange problem with my Studio XPS 16. It was working fine with no BSOD, crashes, hang-up etc for a week or so.
I was watching a movie this weekend and laptop was on batteries. Well by the time movie got over only 15% of battery charge was remaining (I am having a 6 cell battery). I plugged in the laptop for charging.
After while I shutdown the laptop and surprisingly after Windows did the shutdown the Laptop was not shut down and the white light on the power button as well as on both sides of the laptop (on the side of hinges) were blinking i.e
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Nov 9, 2008
i hear a click sound whenever i shutdown my laptop. i don't know where the noise comes from, its similar to the mouse CLICK sound.
i have not enabled the start up n shutdown sound.
i think its must be the noise from the hard disk, i hear that noise every time i shutdown my laptop.
does anyone experience the same kind from your XPS M1530.
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Mar 13, 2010
I don't know if I shoudl be posting this in the M4400 thread, so please accept my apologies if it should be.
I'm a proud M4400 owner, and have been for a while now. However, I just installed Win7 x64 (upgrade from Vista x64), and the first thing I did was install RMClock then undervolt it. I'm very familiar with doing this, and with overclocking/undervolting in general (my PC is a 4.5GHz Q9650!).
After undervolting it to 1.025v at the 10x multiplier I set about to do some stress testing, whilst also monitoring temps with coretemp.
I guess for temp measurements to be meaningful we need to start with Ambient temps. In my room it is probably around 13-15C (55-59F), as in too cold to sit around in a t-shirt (I'm in Austria, it's winter, and the heating isn't cranked because I like to run my computer cool!).
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Aug 10, 2014
I just purchased a new E7440 recently and most of the time, it will not shut down- the power light stays light, but display is off and the HDD light blinks every few seconds. If I leave it, it hibernates eventually but only shuts down when I actually hold down the power key.Â
The same thing happens if I restart instead of shut down.
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Jul 9, 2012
New inspiron 14z. It seems that the fan is very noisy almost all the time the computer is on. It gets louder and softer according to what programs are open, but it's never really quiet.The real fun starts, however, once she opens a graphics-intensive program . The computer gets so hot it's hard to touch it, and after a while it'll just shut down itself without any warning.Is this a common issue with the Inspiron 14z? What should we do?
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Feb 1, 2013
I have bought a new laptop, Dell XPS 14Z, 14 inch, with Windows 7 Premeium installed on it. However, I have a couple of problems from the very start which makes me regret buying it. The laptop works great, but sometimes when I try to shut it down, it doesn't. Just a blue window with shutting down sign but it never turns off perfectly.
The second problem is even deadlier. A blue screen, once a day or two days once appears and I never know why. This death screen comes from nowhere without any reason, I scanned my computer and there's no trace of virus. The only think recognizeable from the screen is this file 'tixhci.sys" file.
The laptop is very good in terms of hardware, 2.5 CPU i5, RAM 4GB, 500GB of hard drive and 1GB of display card.
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May 19, 2010
I have a inspiron 710M. Every time i try installing windows, my laptop shuts down. I have the recovery CD from Dell.
When i ran the diagnostics test, its giving me "DST short test" failed message.
I have checked my hard disk and there is no problem. I have formatted my drive and every single time i try to install windows, it shuts down at different times but never lets me install.
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Apr 30, 2013
my laptop keeps on shutting down itself after 10 mins.
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Apr 4, 2013
I have replaced mother board and LCD of my Inspiron N5010. After replacement, it started to shut down constantly, usually 5-10 min after start up. I have run diagnostics, it showed error 2000-0413 (LCD cable not detected), but could not finish all diagnostic process, cause it shut down again during CPU memory test. Â
Is it possible that because of this error computer shut downs then working or it is two separated problems? Can it be that only cable connector causing error or it is a defect of new mother board?
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Jun 10, 2014
I have an out of warranty 15" XPS that will just shut down at random intervals, doesn't seem to be heat related as it will sometimes do it immediately after turning on, doesn't seem to make any difference if its plugged into the mains or on battery either.
Run dell diagnostics at start-up and no problems were found.
Machine will usually turn back on fine, sometimes the battery needs to be disconnected first though...
Other notes:
Currently running Windows 7 64 x and tried with fresh Windows 8 install too (feels more like hardware really)
Currently running the A16 Bios
Fan works correctly...
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Nov 17, 2014
My laptop will randomly turn off. I don't think that it is overheating because sometimes it just shuts off like 1 minutes after i turn it on. I don't feel any heat coming from the fan or anything. When it turns off it doesn't go through the shutdown process it just turns off. Iv'e tried a factory reset and a complete virus/malware scan.Â
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Nov 10, 2014
new dell inspion 3421 running windows 7,64 bit. my laptop does not shut down completely. When I shut it down, it logs off screen goes black and still the fan is running and the front power light LED is on. I have to long press to power button to completely turn it off.
The same happens even in case I out the laptop to sleep or hibernate.
Model - Dell Inspiron 3421
OS - Windows 7, 64 bit
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Mar 26, 2013
I have a problem with my 15R. It shuts down "for no reason". Right now it takes him up to 20 s to shut down so there's no time for any diagnostic software:
it shutdown in BIOS too
it shutdown with battery only and AC only
it shutdown with HDD, CD, SD card reader, WIFI... and everything else that was unpluggable
it DOES NOT shutdown without RAM
it shutdown with any combination of my 2 RAM DIMMs
after a long break it needs ~20 s to shutdown, 10 after a short break
I suspect it's a thermistor as the fan makes a lot of noise even in BIOS. So my question is - what could be the problem and  where are 15R thermistors located so I could check if they are fine.
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Jan 18, 2015
My wife's Inspiron 1545 from late 2008 is having a new issue wherein it is randomly shutting off but not due to heat. Â The computer will shut off when not connected to AC power randomly. Â Sometimes it will last 10 minutes, other time 40. Â What's odd the is computer reads anywhere from 50% - 85% battery life left. Â
I'm certain it's not overheating because it doesn't get hot. Â Also,I disassembled rear cover and reset the CPU cooler with new thermal paste as a precaution yet the problem persists.
I ran the boot hardware diagnostic test all the way through with no errors. Â The harddrive has no audible clicking/crunching which usually indicates an HDD headed south.
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Nov 21, 2014
We have a user whose Latitude E7240 shuts down every time she tries to dock or undock her laptop. Â We have replaced the motherboard and both docks that she uses. Â The problem disappeared after she worked, undocked, several days from home. Â She returned to work and was able to dock/ undock with no issues. Â I have another motherboard, and can replace again, but not sure that the motherboard is the issue.
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Oct 8, 2011
The problem Im currently having with my laptop is that every time i turn it on, it last about 4 seconds before it shuts down. I can only see the power and battery light on before shutting down. I dont even see the screen turning on. I try going to diagnostic mode and the only thing that changes is that my keyboard lights go on, but then after 4 seconds laptop shuts down. What to do or what might be causing this??
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Dec 30, 2009
Ive got a two year old latitude D630 that is shutting down right after the Dell splash screen. pressing down on the left side of the laptop while its booting up and that worked to the point where I got to the login screen, but after a few seconds, it just shut down again.
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Feb 26, 2013
My specs:Dell Inspiron 15Intel Pentium processor 2.10 GHz4GB RAM500 GB HD
Every time I try to play games, such as Terrarria, The Hidden, Half Life 2, Killing Floor, etc.my computer shuts down. I make it about 5-10 minutes into a game, and it just shuts off. It might be overheating, but I keep my computer elevated, and theres good ventilation. My computer never used to do this. What could it be?
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Jan 7, 2015
I have a dell Inspiron n5050. It was a hand down from my dad who hardly used, only used it for check his work schedule. Well it was working for years and then I was playing games like league of legend, sims etc. It never shut down till I maybe late 2014. I would turn it on, everything is all good, I can log in. But maybe 5-10 maybe more minutes of being on, it goes black or a message comes up saying "the instruction at referenced memory at could not be written " I don't know what is happening or what I done wrong. I can't get a new laptop or anything due to money issues at the moment.
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Feb 2, 2010
While I would love to be able to go with the Studio XPS 16 (16470) it is just out of my price range. Here is what I'm trying to decide to pull the trigger on:
Dell Studio 15 (1558)
INTEL® CORE™ i5-520M (2,4 GHZ, 4 THREAD, TURBO BOOST FINO A 2,93 GHZ, CACHE 3 MB)
Memoria SDRAM DDR3 a doppio canale da 4.096 MB [2x2.048 MB], 1333 MHz
ATI Mobility Radeon™ HD 4570 Graphics Card
Disco rigido SATA da 500 GB (5.400 rpm)
Schermo widescreen Full HD da 15,6" (1.920 x 1.080) WLED con TrueLife
DVD +/- RW Drive (read/write CD & DVD) with DVD Burn software
Intel® Wireless LAN 6200 2x2 802.11a/b/g/n card (EUR)
Garanzia limitata di 1 anno: Ritiro e restituzione
1 anno di supporto garanzia a domicilio, inclusi sabato e orari serali
Batteria principale agli ioni di litio a 6 celle da 56 Wh
Webcam integrata da 2,0 megapixel
Colore Blu notte con finitura satinata
Nessun supporto per danni accidentali
Backup online DataSafe 2 GB, 1 anno
McAfee® SecurityCentre, abbonamento per 15 mesi, Italiano
Alimentatore CA da 90 W
Total Cost with IVA (value tax) and Delivery is €829,36
I will have to try to call them and order rather than order via the website directly as I want the Windows 7 Home Premium install and all the accompanying software to be in English (I live in Italy and that's the reason for the italian info in the configurations).
Opinions are greatly appreciated. I have read about the throttling issues associated with the i5s and i7s and I should not fall into those areas as I am not a gamer. What are everyone's thoughts? Go ahead and pull the trigger?
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Mar 5, 2010
I was wondering if anyone has had problems with their Studio 1558 orders? I ordered on 23/02 and the EDD was 09/03, but it's now been put back to the 01/04!
The only custom components I requested were the FullHD WLED screen and the backlit keyboard. I have to say I'm not very impressed!
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May 23, 2010
I am editing some AVCHD home videos using 1558(spec in my signature). I noticed when I do that my CPU cores rempain between 45-52C range but my GPU shoots to 64C and stays there.
I am concerned about the GPU as I understand the only fan in the 1558 is on the CPU so GPU is not getting any direct cooling.
My question is if there is a way to lower GPU workload and put it on CPU for my video editing .....
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Feb 11, 2010
Is anyone else having same problem as i'am ?Just go my laptop from dell 2days ago charged battery turned system on and in less than 30mins it shut down as if the power was disconnected,same thing happened same day but about 3hrs this time of use then it shut down again
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Aug 17, 2009
How often do u recommend shutting down a mac? I usually just keep it in sleep mode until i want to use it again. is this bad?
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Jan 27, 2013
I have a new Dell Inspiron 15R SE (7520) with Windows 8 Â having issues shutting down and waking up from sleep.
When I go to the Charms bar -> Click settings -> Power -> Shutdown , the laptop seems to start the shutdown process , the screen turns off but it seems to stay on (Power button, activity leds  on). No matter how much time I wait it will not shutdown and I have to long-press the Power button to do a hard shutdown.
In the Windows Event Viewer I see the following Critical Error:
Critical (kernel power, event ID 41): The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Same problem when I close the lid, the computer will not come back from Sleep.
Strangely enough, I created a shortcut button on my desktop for faster shutdown that works perfectly: Â C:WindowsSystem32shutdown.exe /s /t 0
I wanted to check here before I did a re-install as most of the information I have found on Google people just seem to end up fixing it re-installing.
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Dec 26, 2012
I purchased Dell Inspiron N5110Â last December, last one year i didn't got any problem with the laptop ,but once warranty got expired i got the problem like monitor display got damaged( which as rectified) ,
After that from past couple of days I am getting like 3 beep sounds from my laptop while start of my laptop and when shutdown of my laptop, why am getting three BEEP sounds from my laptop..
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Dec 20, 2009
I have a 1525 laptop that wants to stay awake most of the time. I have it set to hibernate when the cover closes. It behaves most of the time, but occasionally it decides to restart instead of hibernating. When it's acting up, it will do the restart if you try to put it in hibernation, sleep or if you try to shut it down. The only way to kill the thing is to do a hard shutdown using the power button. It's annoying to say the least, since you can't just close it and walk away. If it restarts with the cover closed, it gets way too hot.
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