We have a user whose Latitude E7240 shuts down every time she tries to dock or undock her laptop. We have replaced the motherboard and both docks that she uses. The problem disappeared after she worked, undocked, several days from home. She returned to work and was able to dock/ undock with no issues. I have another motherboard, and can replace again, but not sure that the motherboard is the issue.
View 1 RepliesI have a Dell E6400, Windows XP Sp3. I updated bios, reinstalled the latest drivers, everything is newest.
The laptop works perfectly undocked and docked. Whenever I undock the laptop the mouse and keyboard stops working or I get the bluescreen saying Multiple IRL Complete Requested.
This looks like a driver issue. There is no bluetooth nor nothing in the startup.
I have a wireless mouse and printer plugged into the USB ports of my docking station and generally have no issues with them functioning. However, when I take my laptop off the docking station and then return it to the docking station, the laptop no longer recognizes the keyboard and also says that the printer is not connected. Once I restart they both work. I have also tried to unplug the wireless receiver for my keyboard from the docking station and plug into the laptop, but it still does not work without reboot.
View 7 Replies View RelatedI just purchased a new E7440 recently and most of the time, it will not shut down- the power light stays light, but display is off and the HDD light blinks every few seconds. If I leave it, it hibernates eventually but only shuts down when I actually hold down the power key.
The same thing happens if I restart instead of shut down.
Ive got a two year old latitude D630 that is shutting down right after the Dell splash screen. pressing down on the left side of the laptop while its booting up and that worked to the point where I got to the login screen, but after a few seconds, it just shut down again.
View 5 Replies View RelatedDo you know of any ?
Does the "PR01X D/Port Replicator" have the IEEE 1394?
I have a lot of videos on my camcorder that I would like to burn on dvds and do not think the usb is going to work.
all I got a new E6410 and 2 docking stations around a month ago.The problem I have is that when the notebook is in my office docking station it is really really slow.I can watch while window contents are draw, switching messages inthugnerbird takes a couple of seconds.In the home dokcing station everything is fine.
View 15 Replies View RelatedWe have an unusual problem with a Dell Latitude E5520. It has been built with Windows 7 32bit SP1 and McAfee EndPoint Encryption, as we do with all of our laptops.
When the laptop is powered on and then docked, everything works fine. If you then give the laptop a restart whilst docked, it just doesn't! It shuts down and stays in some kind of power save mode. I have been through all of the Power options, including closing of the lid and turned off everything that could be causing this to happen, but still nothing.
If the power button is pressed whilst docked, the light comes on but that's it, no activity. Undock it, power up, close the lid and dock it again, all of the external screen, keyboard and mouse work as you would expect. I believe all of the drivers are up to date (it is a new laptop).
The docking station is an E-Port Plus DP/N: FFCV6 A00
My Latitude e7240 when docked onto the PR03X docking station, the power adapter that is plugged into the PR03X completely goes dead. The only way I can reset the power is by unplugging and replugging the AC adapter FROM THE WALL. Tried the spacer. Tried double powering (1 adapter into the PR03X and another adapter into the e7240). Also tried plugging the laptop on first without power, and when powering up the laptop, it would boot up 10x slower than normal and sometimes hang. Also tried multiple other PR03X just to be sure the one i have is not faulty. The same problem is repeatable. The laptop has the latest BIOS.
It seems there is a power mismatch of some sort that would cause a) the adapter to fail, and then b) for the laptop to run extremely slow because of what?Is the problem caused by a faulty docking port on the e7240? I assume the PR03X is compatible to the e7240??
I have a Dell Latitude E6820 and have just connected a new Dell E-Port Plus II Docking station. Plugged in to the docking station are two monitors, one plugged into DVI Connector 1 and the other plugged into DVI Connector 2. The laptop is running Windows 7 64 bit.
Try as I might, I can not get the system to recognise the second monitor. I have tried the following to get this to work.
- Enabled Optimus (I think that is what it was called in the BIOS) - When I enabled this, neither of the monitors would work via the docking station
- Disabled Optimus - One monitor works
- Attempted to detect the other monitor via Control Panel > Display > Adjust Resolution (monitor not detected)
- Swapped monitors and cables in case it was a cable or monitor issue. All Cables and Monitors have been verified as working as expected.
- Attempted to connect one monitor via VGA cable. Only one monitor was detected
I just got my docking station for my Dell e5520. I got the one monitor to work with the VGA set up. I would love to get the two DVI monitors working instead of one monitor. I am not sure if this is possible or not. If it IS possible, how do I go about doing it?
View 1 Replies View Relatedi have a number of Dell D600 latitude laptops in the organisation,all identicial. Strange thing is that one of them will not work with the docking station, any Docking station to think of it. this is the error message i get " Your power adapter does not supply enough power to run the attached docking station" press F1 to shut down
View 7 Replies View RelatedJust started using brand new Latitude E7240 and connected to E-port docking station. When booting an error pops up as below: The battery currently attached to the system will not supply enough power to dock for it to function. Please attach AC power to the dock for it to function normally
F1 - continue
F2- change setup options
The Laptop and the dock stations are brand new. This is only happening with the 7240's.
The USB ports on my new E Port II docking are not working with my new Latitude E7240 Laptop. Full configuration of the laptop is below. Talked with Dell and they sent me a replacement docking station but the same issue surfaced. Looked at the Device Manager and no extra USB ports show up when connected to the docking station. The side laptop USB works fine when the docking station is connected.
Computer Model Latitude E7240
Shipping Date 11/16/2013
[Code] .....
My Dell Latitude E6400 laptop reboots when inserted in the docking station. I can run all day and say I hot dock it out of the docking station and go away for half an hour. While away I use the laptop. When I return I snap the laptop back onto the station and.... it reboots! It started about a week ago. Always worked before. The peripherals are two displays, ext kybd, mouse. No USB stuff. Ethernet connected in the dock. This setup is unchanged for months now. Docking contacts clean. Under laptop too.
BIOS is most recent (did a few months ago). I reset defaults in the BIOS today after looking for any setting that may change this issue, but no improvement. Device Manager has nothing relevant either. What's wrong? The hard reboot is really bad as I lose all my in progress work and get all these Auto Recover files to manage... and logins... and restart apps... I'm not interested in putting the computer to sleep between transitions, as it has always been working flawless up to last week.
when I dock my in my E-port docking station, my CPU usage will shoot up to 100%, and it may come down periodically to the 80s or 90s, which makes my laptop virtually unusable for anything. I tried a different power cord but it made no difference. Undocked, it works just fine, so it's obvious it's something wrong with the docking station.
View 1 Replies View RelatedWe are running more than200 dell computers in our company. lately we purchased E7240 for some users but it looks like the AC adapter does not work with the Dell E-Port docking station we have and that cause the USB hubs not to function at all.
Currently the workaround is to plug the AC adapter to the laptop instead of the docking station.
Our BIOS is updated to the latest version. also a message comes up when the ac adapter connected to the docking station before the windows boot up saying the ac adapter won't charge.....
I was given a Dell Latitude E5440 and a docking station for my work. I brought in a wireless mouse and keyboard that I use for input (the reason for mentioning this will become evident later). The computer and dock were NIB and are ~ 2 months old. I have a Dell external monitor plugged into the dock via a DVI cable, and use it as a secondary monitor.
One thing I noticed early on with this setup is that the interconnection between the computer and dock is 'flimsy', at best. If I move the computer/dock on my desk by sliding it around, I lose connection and the external monitor image disappears.
My current issue is related but a bit different, I think. On 3 separate occasions in the past couple of weeks, the notebook screen has gone black without warning and the system has shut down. Once I was able to get the system back on, I was able to determine that the cause was that the battery had drained to 5%, and the system had shut down.
What I find odd is that this has happened while the unit is on the dock. What is even more odd to me is that, apparently, while the notebook has lost power connection to the dock, the video connection to the external monitor remained in tact. That is, in fact, the main reason I did not notice that the battery was draining. That, and the fact that I was never shown a warning that the battery was getting low and I should find an outlet. So, only the power connection pin or pins of the dock appear to be affected. This happened last night when I left for home. I had not touched the computer all day, since I have the wireless keyboard/mouse I mentioned above, but I did shut the lid to put the system into sleep mode. However, during the night, it apparently shut off because, the next morning, when I went to turn it on, I was greeted with a black screen stating the system had shut down unexpectedly and did I want to boot into Safe Mode. Upon booting, both PowerPoint and Word prompted me to 'recovery' my files that had been opened when the power was lost.
Questions: Why I would not receive a warning from the PC that the battery was getting low, so that I could either check the power connection or have time to gracefully shut down. That is much more preferable than the system behaving the same way it would if I had simply removed the battery when it was on.
I have an XPS M1530 running Vista Home Premium 64-bit, T-9300 Processor, 6 gig RAM, 320 gig 7200-rpm harddrive. I am using it with the Kensington SD100S Laptop Docking Station (with stand) and a 22" Samsung monitor (monitor as primary display and laptop display as secondary display) and the Dell Bluetooth keyboard and mouse. The Kensignton docking station attaches to the M1530 via USB.
My question is, is it safe for me to detach the docking station when the M1530 is booted up and running? What about detaching the monitor? Except when I have an external USB harddrive turned on, there is not anything in my tray icons to indicate (as far as I can tell) that any hardware needs to be safely removed.
I have a 2nd AC adapter in my den separate from my home office, but I so rarely take the laptop mobile in the house since I power down first. Please let me know whether I am being too cautious, and if it is safe to detach the docking station and monitor while running any precautions that I should take. I do have my XPS backed up via Ghost if a problem should happen.
I am using a Precision m4500 and a ePort Plus replicator on windows 7even 64bits.
On my previous one (m6300), the "eject computer" option was available on windows but I don't find it on my current machine.
Does it mean that I have to shutdown the pc to undock it or is it safe to make a hot undock just by manually removing the laptop from the replicator ?
I have a brand new (month old) Precision M6800, I generally use it docked on my desk at work attached to two monitors via the docking station (I have confirmed via dell support that it is the correct model of dock). The laptop works fine attached to the dock, and fine on its own undocked.
However during the act of undocking (especially if the screen is locked, although this could be a coincidence) the laptop screen will often be left black. The laptop is still running, programs are still open etc. RDPing into the laptop shows all the programs still open and windows functioning fine. Plugging a monitor into one of the external ports will often solve the problem and bring the screen to life.
I have checked the bios version (it's a new model there has been no release) and the GPU drivers.
I have a Dell Latitude E6430 laptop running windows 7 64-bit. When I try to use it with a docking station, the USB ports on the docking station do not work. When I try to use a USB mouse with it, it only works with one of the USB ports. When I try using my printer (HP laserjet 1320) through the USB ports, it doesn't work (it did previously with a Dell latitude E6430 running windows 7 64-bit).
I've installed the latest BIOS upgrade, updated the USB and intel chipset drivers. How do I get these working?
Thought I'd start a new thread on this one.
I got my new laptop last week, arrivied with BIOS version A03 loaded so I immediately flashed it with A04. All was working nicely for a few days and then suddenly I've been experiencing random shutdowns.
After reading through every thread I can find on the topic, most people seem to think that A04 fixed the shutdown/overheating/fan problem but it would not seem to be the case for me.
Has anyone else had similar issues? I'm gonna give Dell a call tomorrow and get the low-down but would be nice to hear from anyone in the same boat.
Sometimes when I choose shutdown, the computer goes through the shutdown process but restarts right away. This happened twice in a row. I'm not sure if this is related to power settings (High Performance, AC plugged in). Eventually it'll stop but it's kind of annoying because i have to wait until it fully turns off and make sure that it doesn't restart.
View 9 Replies View RelatedI got a refurb Studio 16 with RGBLED display last week. Had a few dead pixels and had the screen replaced with next day service. The technician did a good job, although I almost had a heart attack watching him strip the laptop apart.
The new screen looks great, but now the machine is randomly shutting down (NOT gracefully). I haven't actually witnessed it, but instead of going to sleep, when I come back to the laptop after an extended period, it's off and Windows 7 is complaining of an improper shutdown.
Event log shows:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
I am facing a strange problem with my Studio XPS 16. It was working fine with no BSOD, crashes, hang-up etc for a week or so.
I was watching a movie this weekend and laptop was on batteries. Well by the time movie got over only 15% of battery charge was remaining (I am having a 6 cell battery). I plugged in the laptop for charging.
After while I shutdown the laptop and surprisingly after Windows did the shutdown the Laptop was not shut down and the white light on the power button as well as on both sides of the laptop (on the side of hinges) were blinking i.e
i hear a click sound whenever i shutdown my laptop. i don't know where the noise comes from, its similar to the mouse CLICK sound.
i have not enabled the start up n shutdown sound.
i think its must be the noise from the hard disk, i hear that noise every time i shutdown my laptop.
does anyone experience the same kind from your XPS M1530.
I don't know if I shoudl be posting this in the M4400 thread, so please accept my apologies if it should be.
I'm a proud M4400 owner, and have been for a while now. However, I just installed Win7 x64 (upgrade from Vista x64), and the first thing I did was install RMClock then undervolt it. I'm very familiar with doing this, and with overclocking/undervolting in general (my PC is a 4.5GHz Q9650!).
After undervolting it to 1.025v at the 10x multiplier I set about to do some stress testing, whilst also monitoring temps with coretemp.
I guess for temp measurements to be meaningful we need to start with Ambient temps. In my room it is probably around 13-15C (55-59F), as in too cold to sit around in a t-shirt (I'm in Austria, it's winter, and the heating isn't cranked because I like to run my computer cool!).
New inspiron 14z. It seems that the fan is very noisy almost all the time the computer is on. It gets louder and softer according to what programs are open, but it's never really quiet.The real fun starts, however, once she opens a graphics-intensive program . The computer gets so hot it's hard to touch it, and after a while it'll just shut down itself without any warning.Is this a common issue with the Inspiron 14z? What should we do?
View 8 Replies View RelatedI have bought a new laptop, Dell XPS 14Z, 14 inch, with Windows 7 Premeium installed on it. However, I have a couple of problems from the very start which makes me regret buying it. The laptop works great, but sometimes when I try to shut it down, it doesn't. Just a blue window with shutting down sign but it never turns off perfectly.
The second problem is even deadlier. A blue screen, once a day or two days once appears and I never know why. This death screen comes from nowhere without any reason, I scanned my computer and there's no trace of virus. The only think recognizeable from the screen is this file 'tixhci.sys" file.
The laptop is very good in terms of hardware, 2.5 CPU i5, RAM 4GB, 500GB of hard drive and 1GB of display card.