Dell :: DVD Stuttering On SXPS 1647
Apr 2, 2010
I seem to be having an issue with playing DVDs on my SXPS 1647. I have the Blu-ray combo drive (HL-DT-ST DVDRWBD CA10N, with firmware A109).
Every few minutes you can hear and feel the drive start clicking. When this happens, the playback starts stuttering for a few seconds. This doesn't seem to be an issue when playing Blu-rays.
The drive still clicks every few minutes, but the playback doesn't stutter. Is this normal that the drive should be clicking every few minutes? I checked to see if there was a newer firmware version, but the latest version on Dell's site was A108.
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Mar 23, 2010
I just bought an SXPS 1647 (I believe... I have the core i5-540 processor) and I wanted to know how the throttling issue effects these models.
Is it less of an issue because the i5's are less power hungry?
Has there been any response from dell about the throttling on this model? Are people requesting the 130Watt adaptor?
System:
i5-540
4GB RAM
128GB SSD
RGBLED 1080p Screen
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Mar 21, 2010
When I logon to Win7 it hangs at 'welcome' for quite a while, then goes to desktop and has the loading cursor while my desktop icons load, then my antivirus loads.
It isn't crazy slow, it is just a lot slower than my M1530 which was instant. Am I just noticing the difference between my 5400rpm drive and my old 7200rpm drive? Is it a significant difference? I will be poppin in another WD Scorpio Black
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Mar 14, 2010
ftp://ftp.dell.com/bios/1647_A05.exe
ftp://ftp.dell.com/bios/1645_A08.exe
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Feb 25, 2010
Please note that my GPU Throttles down when it hits 84C. This cycle will continue up and down as the system system downclocks the GPU.
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Apr 12, 2009
I got a 4gb Mini 9 with Ubuntu and love the thing to death, but right from the beginning it would always stutter when I was on the internet. It happened a lot more when I was looking at flash things (games, youtube, ect), but even when I was scrolling through a forum it would just stop... and then pick up again but scroll all the way down if I was scrolling (it would catch up).
Maybe it's the RAM since ojly had 512mb. So I ordered 2gb (which i wanted anyway), but this didn't help at all.
Then I though, hmm, maybe it's Ubuntu (Ive heard that Adobe has bad Linux support) so I installed XP and honestly I like it more than Ubuntu, but anyway... yeah it's still stuttering, although maybe less Ican't really tell though.
Is this just something I have to live with? Are all of yours doing this? Or is this a bad SSD or maybe a faulty laptop in general?
I really want to get this fixed as I LOVE the thing so much and just want to have this fixed.
Note: This is only happening with a browser open as far as I can tell. I ran Eclipse and was coding for a over 15 hours since I got it and it didn't stutter once when I was doing this. This is both when I am wired at school, using the school's wireless, or at home using our internet (wired and wireless)
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Feb 17, 2010
i9300 owner here. It's killing me that I can't get HD video streaming (Hulu, Youtube, Slingbox, etc...) to work smoothly on the 9300.
Any suggestions on how/if I can make this happen. It's killing me as I'm getting a new desktop that will stream HD just fine but I wanted to retire the 9300 to my media watching machine at work?
I just pin modded to 2.3ghz, have max memory (2gb), running windows 7, a 6800 go gpu ( with NBF MobileForce Se7en 190.38 drivers ), 60gb 5400 HD.
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Nov 19, 2008
I bought the Mini 9 with only 512MB of RAM because Dell wanted $25 for 1GB, which is the price of 2GB. I'm just waiting for prices to drop/rebates before ordering 2GB.
I am running the bloatware infested stock software and I noticed stuttering when playing YouTube videos via IE. IE takes up 50%-70% of CPU time for some odd reason. I fired up my Dimension and my Studio 15 only to find at MOST 20% CPU time using either IE or FireFox.
Does anyone else have the same problem? What did you do to fix it? I plan to do a clean install of XP SP-3 once I get a IDE/USB adapter to run an optical drive
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Apr 6, 2009
I have an xps 1340 2.26ghz, 4gb Ram and the nvidia 9500. i have a 1080p blueray rip in a mkv format..
Although I cant playback at 1080p on the laptop It should play back on my samsung 40" lcd
The connection is there and I can see the picture but it is stuttering all the time...
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Oct 23, 2008
Dell has done it again. Haven't had a Dell that would work straight out of the box.
My maximum latency can hit 90000 microseconds. Totally at my wits end. Oh, and this is 2 days out of the box.
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Jan 21, 2009
I've searched and found a lot of info on audio crackling, but I'm not quite sure if that is the issue I am having.
The best way I can describe the audio problem is that, it on occasion, once ever 30 seconds or so, music, or audio that is continuously playing will stutter and skip for a moment, like the computer is under heavy load
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Jan 28, 2010
The hardware/software specs on this laptop are: ...
It is my wife's computer that I bought for her for Xmas. She uses it like any girl would, using Firefox for surfing Facebook, plays that Farm game on the Facebook (based on Flash I believe?), plays the Sims 3 on it, iTunes to her iPhone, and some light photo stuff.
She is claiming that it has some stuttering (from the sounds of it less than 1 second of stutter) every now and then when she is doing anything on it, internet, Flash based games, Sims 3. She said it does occasionally freeze completely and she has to restart it during the Flash game and Sims 3, I don't think it has done this since I updated it to the latest BIOS last week though, time will tell I think.
I just can't narrow down what the problem is though. All of her drivers are completely up to date from Dell's website, Windows 7 Home is fully updated (it autoupdates daily) from Microsoft.
I haven't seen widespread complaints about the Studio 1555 having stuttering/freezing issues so I'm having a hard time narrowing down a specific hardware component within the computer. If I were to guess the two biggest culprits would be either the 500gb 7200rpm HD or the Radeon 4570.
Does anyone else have this stuttering/freezing problem or have seen common complaints about this?
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Nov 16, 2009
I was playing WoW and every few minutes it would lock up, and the sound would stutter/repeat really fast, then it would resume working fine. The FPS would never dip low, except when the whole thing would hang/lock up with the sound stuttering.
I did a search and I didn't really find any relevant information that seemed to relate. I have the latest driver from Dell, the one released in October 09. Is there a newer driver, or am I looking at the wrong component as the culprit?
Thanks for any info. She doesn't seem to care but its going to bug me, especially as this is a brand new laptop.
On another note, her 'E' key squeaks. Does anyone know if these keys can be popped off without causing damage? I'm assuming the answer is no, but I'm not about to let a Dell tech take her entire laptop apart so that he can swap the keyboard out and put it back together poorly.
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Mar 19, 2013
I've been having a lot of issues with my Dell XPS L502X lately. A few months back my laptop started freezing after a few minutes of playing Skyrim, with the audio stuttering/looping on the last noise. I struggled with various fixes I found on the internet specifically intended for either Skyrim or the Dell XPS L502X. None of the "fixes" I tried (they're too many to list and I can't recall all of them) worked. As time passed, a few other games (all of them newer titles) proceeded
Since my laptop often became hot enough. So I contacted Dell support, and they sent an onsite technician to replace my motherboard (along with the built-in 2GB Nvidia GT540M GPU, and the cooling fan. I also looked into doing a factory restore on my laptop.Once the motherboard etc was replaced I proceeded to install the latest drivers for my GPU, as well as updating the BIOS. Not only did the replaced motherboard and fan not work, but now even more games, some of them older games...
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Mar 6, 2009
Anyone have a clue as to why my unibody macbook pro stutters in left for dead every 45 seconds or so? I'm using the default settings and even have a brand new solid state drive in there and it's still stuttering! Maybe my video card drivers need to be updated if so whats the easiest / best drivers out there? Would appreciate any gamers input, as this is the only reason i use my windows partition.
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Dec 30, 2009
This is interesting... a friend of mine just tried to order the SXPS with the i7-820 processor and got denied by Dell. Apparently, the 1645 has been fully discontinued, and Dell will no longer be placing the i7-820 processor in any SXPS form factor. They quoted that due to hardware and power issues as the reason behind discontinuing the 1645 (and replacing it with the 1647) and killing i7-820 support. The sales rep said the only offering will be the Studio series for the i7-820.
As a 1645 owner with the i7-820, this is kinda scary that this laptop has been discontinued this quickly as well as the offering of the 820 series chip. We ended up calling a second time, and another sales rep confirmed the same story.
Anyone get similar information from Dell on this? I'm also wondering if this is a "Dell Canada" thing...
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Aug 7, 2009
My laptop has some kind of weird stuttering problem that is kind of hard to explain. The video will stop, sometimes for a split second or so, and the sound will continue and then the video plays at increased speed until it catches up to the sound. Sometimes it will do this consistently after each minute or so a couple of times or it might actually play fine for a long while before it will do it again. It doesn't just do this in AVI files either. Sometimes it will do it while I am playing games. It also depends on the game too. For instance, it will sometimes do it in Doom 3 and Crysis, but does not do it in other games at all like Quake 3 Arena. I am unable to pinpoint this problem as I have tried many, many different things in the process of trying to troubleshoot this issue. Even my web browser will have short momentary pauses, although seldom, while scrolling even after the web page had LONG been finished loading.
What I have tried:
Many different video drivers
Different media players for the avi files (WMP9, WMP11, Media Player Classic, PowerDVD)
Used different sound cards (Audigy 2 ZS Notebook, USB Turtle Beach Roadie)
Different Codecs for avi files (FFDShow, DivX)
Different OS (XP Pro, Vista Ultimate).......................
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Feb 3, 2011
My x220 is driving me crazy these days. Some days ago I experienced very strange behavior of my system. I was just using the notebook as always as it started to stutter.
With stuttering I mean everything is working for 1-2 seconds then is stuck for 1-2 seconds, working, stuck, working so on so forth.
With everything I mean the mouse movement, hard disk load, graphics movement, audio, everything simultaneously. This problem does show up not only if Windows is up but also when Windows is booting or if I start a live linux distribution.
I also noticed that sometimes when I'm moving around the ultranav trackpoint the cursor jumps to one display edge and opens a context window as if I had pressed the right mouse button.
What I did so far:
Reboot my system several times.
Checked Task-Manager: nothing out of the ordinary
Reset BIOS to factory settings
Updated everything to newest stuff
Started a live Linux distribution instead of Windows 7
Decrypted my system (TrueCrypt)
Deactivated Power Management/SpeedStep via BIOS settings
Switched to Single-Core processing via BIOS settings
Swapping RAM from 2x8GB CORSAIR to 2x4GB KINGSTON
Swapped SSD with original HDD
Try booting windows in safe mode
I'm almost at a point to say this can't be a software issue and that it is something mainboard/CPU/GPU related, but I want to be certain before contacting the support.
Another thing I noticed: The stuttering starts exactly when the windows logo shows up and the screen automatically dimmes itself while starting windows. Something is happening in that moment. I may need to add that I did not install anything prior to the current situation. That does support the hardware relation.
Lenovo X220 (Model: 4290-G51) | Intel Core i7 2460M | Intel HD 3000 | 2 x 8 GB CORSAIR DDR3-1333 RAM | 256GB SAMSUNG 840 Basic SSD | 9-Cell orig. Lenovo Battery 29++ (FRU: 42T4942, LGC) | BIOS V1.29 | Power Manager V6.65.1 | Power Management Driver V1.67.04.05 | Windows 7 Professional 64Bit (up-to-date)
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Feb 27, 2010
After waiting for over a month or so, I finally got my XPS 1647 from dell. I was very keen on adding a second HDD to store bulk data and use a SSD as primary driver for OS.
Speical thanks to this specific thread, specially Nando4 for all the information.
Pre-Requisites:
Confidence to open your laptop
HDD Caddy to replace the Optical Disk Drive - I got one from New Mode Electronics, which sells such caddys. This specific machine uses 12.7mm (height) slot-loading model with SATA external interface. You can buy it on ebay too for a cheaper price, but most of them ship from China and takes a long time to arrive.. and if there is a problem..its a nightmare to return or re-order.
A second HDD
Dell Service Manual for Studio XPS 16 series - Specially how to replace the Optical Drive
Here is the Pictorial :
Click on each of the image below to see a larger image (in a new window)
Step 01 - Ready to Dismantle the Laptop
Step 02 - Remove the Back cover (10 screws to remove)
Step 03 - Remove the Rear caps (slide, and pull out as described in the dell service manual). Don't apply force.
Step 04 - Remove 14 screws (this is needed to remove the palm rest). On my system 10 screws were marked "P", 2 were marked "K" and 2 were flat screws.
Step 05 - Turn over, and remove the two screws to remove the palm rest. (Point to remember - once you are done, and when you tighten this later, don't tighten it too much, else the plastic under it would crack). Once the two screws are removed, use the two tabs to pull out the palm rest (as described in the service manual)
Step 06 - Disconnect the cables connected (by lifting the tab - again - its described very well in the service manual).
Step 07 - Remove the cables connected (two of them). Now the palm rest is free & the motherboard and the ODD is visible
Step 08 - View of the mother board and ODD
Step 09 - View of the mother board and the 3 screws that need to be removed to free the OOD
Step 10 - One screw at the back to remove the ODD. Point to note - the HDD caddy did not have this screw hole - but the HDD Caddy fits in place securely with other 3 screws.
Step 11 - the ODD is now free - You can see the inter-poser (SATA to the motherboard pins) - simply pull it out from the ODD to set it free.
Step 11a - View of ODD out of the system
Step 12 - The ODD and the HDD Caddy that I got from New Mode Electronics. There is a component that is used on the ODD to secure it to the motherboard - This needs to be removed (2 screws) and put on the new HDD caddy as shown in this image.
Step 13 - View of ODD, Securing Component, Interposer, and the HDD Caddy - all side by side.
Step 14 - The new HDD caddy with the 500 GB Seagate HDD (that came with my system), interposer and the securing component
Step 15 - Plug in the HDD caddy in the system and fasten the screws. From this point, its just a reverse process of putting things back in place (palm rest, screws, rear caps and the back cover)
Step 16 - BIOS - now shows the second HDD !
Step 17 - Window Shows the second HDD!
Total time taken from start to finish (including taking photos..etc) - 60 mins!
So, there you go.. you now have a second HDD in your XPS 1647..
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Jan 21, 2010
I've been stalking the XPS 1645/1647 for a while now hoping that the overheating/under clocking issues get resolved. I'm to the point now where I just need to roll the dice and make one of these work for me.
Currently I work off of a Mac Book Pro (latest unibody) with the 3.06 GHz processor upgrade and the 256 SSD upgrade and 4GB RAM. I do primarily web design (.NET, WordPress, etc.), so I stay in Windows (via Bootcamp) most of the time or work on my Sony Vaio Z. I was waiting for the Bootcamp upgrade to come out in hopes that it would help the hardware cope with Win7 better. Well, it came out a couple of days ago, and it did help, but it's still lacking in a few ways.
My question is around the processor. My everyday activities, making up 80% of my day, are fairly light with the exception of Adobe Creative Suite apps and Microsoft Visual Studio, but I do a decent amount of video processing. I am looking for the most power available without sacrificing battery life. If I understand the processor options correctly, that would be the i7-620M. How would that processor compare to the i5 540M in terms of speed and battery life? I have read that the i5 is "newer technology" and "should" be more efficient than the i7's.
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May 22, 2010
This was released at the same time as A09 for 1645, why is nobody talking about it? Does it remove the 84 degree gpu limit like A09 does?
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Feb 19, 2010
I ended up choosing the Studio XPS 1647
It should be shipped in a week or two, and I was wondering what recommendations you all had for it. I plan on reformatting it to get rid of all the bloatware and also undervolting it.
I'll use it as a desktop replacement and occasionally play some games on it (probably nothing too demanding though). So any suggestions on what to do to start off right and keep it healthy?
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Mar 9, 2010
I'm getting this next month (or the order says I am), and I have a couple questions reading this forum:
1. I'm getting an i7 Quad Core -720, that's still a 1647 right? I keep reading that the 640 is what that goes up to, but am not sure.
2. What is throttling? I do a search on the internet and all I get is Drag Racing info Is that when the fan starts to spin super hard?
3. I've got a 1640 that I'm selling once I get it....it's new from Dell because of an exchange so no warranty (but can be upgraded by the buyer), what do you think is a fair asking price? It's a P8700 2.53 Core 2 Duo, 4GB RAM 320GB HD, 512MB ATI 3670. HD screen, etc.
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Apr 11, 2010
I just got my 1647 in yesterday and it's been a struggle of immense proportions. I have a MSDN subscription, so I ordered it with Win7 Home and reformatted it when it got here to install Win7 Pro. I have finally got all of the yellow exclamation marks gone from the Device Manager, but I don't have any Bluetooth connectivity.
I could have sworn I checked that box during the build, but I can't find it in any of my documentation. What's worse, when I go back to the Dell EPP site, I don't even see the Bluetooth module listed as an option when trying to build another one. Could this mean that it isn't available on XPS's configured on the EPP system?
I do see the Bluetooth radio listed in the BIOS to be turned on by the wireless switch, but the light never comes on, on the front of the machine when turning wireless on and off. I'm taking that as a bad sign.
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Mar 22, 2010
I am currently being offered a exchange for my 1640, and they are giving my the option to configure it.
Which is better? And how do i know which is the 1645 and 1647 on the website?
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Mar 17, 2010
So I have a 1640 with a t9900 3.06ghz processor being replaced with a 1647 i5 540M processor. Does the t9900 outperform the i5 540M?
On notebookcheck.com the i5 540M is rated lower than the t9900.
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Feb 9, 2010
I have just ordered a XPS 1647 & was unsure if I should download all the Bios from the DELL website when I get it. There is currently the A00 & the A01, do I download both or just the latest release
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Dec 3, 2009
I've been starting to see more references about Studio XPS 1647 here and on Dell's site, but I couldn't figure out what distinguishes this model from the others (1640 & 1645).
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May 29, 2010
I'm pretty disappointed since the whole reason I bought this computer was for photo editing and the RGB Led screen was just perfect. But the Dell rep tells me that they are no longer offering that screen and that they will be sending me a 15.6 inch WLED.
They are still checking with the dispatch people to make sure that they aren't shipping the RGB Led, but I was wondering what my options were? I'm tempted to ask Dell to give me the Studio 17 instead, since it seems to be one of the last Dell computers to offer the RGB Led.
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Feb 8, 2010
for 130 Watt Adapter and update to the latest BIOS
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