Dell :: Does Have Free Returns On Outlet Laptops?
Jul 30, 2009
i'm looking into getting another studio 1555 to see if it has the same fan issues mine has.
If it does, i would most likely return it, but if it doesn't i'll keep it and sell mine. Was just wondering if they offer free returns or if there's a restocking fee.
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Mar 21, 2009
Is it 21 days or 30 with the Outlet Latitudes? Also my invoice states the March 9th so I would have to the request for a refund due to not getting the right item on the 27th the latest as they are closed on the weekend correct ??
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Nov 5, 2008
I'm curious to hear what experiences you all have had with laptops from Dell Outlet (looking at Latitude D630). Was it a scratch-and-dent, refurbished, previously ordered new, etc.?
I would upgrade to 3-year Pro Support and Warranty and buy additional accessories (docking station, router, etc.).
Is it worth the risk? Will they take it back no questions asked or do I have to pay 15% restocking fee? (Dell was ambiguous about this).
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Jan 18, 2010
This certified refurbished Studio 1745 in dell outlet seems not bad with Core 2 Duo P8700 (2.53GHz)/ 500GB HD (7200 RPM) /4GB SDRAM/ 512MB ATI MHD 4570.
Which is $919, and the final price is $ 781 with the 15% off coupon.
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Apr 6, 2009
For those of you who bought a XPS laptop from the outlet, how long does it take for them to ship/ for you to receive it?
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Jul 7, 2009
i'm hoping they are... looking at getting a Studio 1555 from the outlet which comes with Vista Home Premium
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Dec 17, 2008
I've been trying to compel Dell to issue a return authorization for an item, but they've been evasive for over a week now. I looked up some posts on the subject, and it got me to wondering if I should even continue to pursue it.
If they were to eventually allow me to return the item, what happens? Do they give me a shipping label and arrange for a pickup themselves? Is it possible they will charge me for shipping outright, or if I can't be available at the pickup time they schedule, will they charge me for shipping then? I guess, basically, if they offer the return, can I still decide not to return it, or will they penalize me somehow?
The item really isn't worth that much for me to have to pay for shipping, or anything, so if there's any chance they might charge me for something, I'd rather not take the risk. Is there any chance they could slap me with an extra charge just for requesting to return something?
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Jan 9, 2010
It's been doing this for a while... Whenever it boots up, returns from sleep, anything, it does this. There is no disk in the drive...
[url]
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Feb 7, 2009
Just under 3 years ago I bought an Inspiron 6400 and it came with a free upgrade to a 3 year warranty, I'm so glad about that now.
This week the screen on my Inspiron stopped working so dell is now replacing it with a XPS M1530, A very nice upgrade
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Mar 22, 2009
when I got my E6400 from DELL outlet, it does not come with Windows Discs, so I did a request on line for the product .....
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Sep 26, 2009
I am considering the Dell Vostro 1520 as a laptop but I am confused about the windows upgrade option (I would get Vista Home Premium to be able to get it as a start). Here's a link to the page:
http://www.dell.com/us/en/business/n...20&s=bsd&cs=04
I was under the initial impression that any dell laptop sold in the few months before Win 7 released would be eligible for the free upgrade.
But when I look in the lineup there's one that says "Windows 7 ready" for an extra $140?? Is that the only one that gets the free upgrade? It's not really free then and why not just buy it separately?
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Jan 3, 2010
Has anyone had any luck getting dell to upgrade anything because of shipping delay? Or offer discounts?
Specifically, I am thinking about trying to convince them to upgrade my warranty. I ordered a studio 17. the basic warranty is 1 year limited warranty with 1 year return to depot service. This is included in the base price. When I placed my order i upgraded (for $198 CND) to the 2 year limited warranty, with 2 year return to depot service, lojack+ accidental damage service.
I have been given the usual order delayed bullcrap like most of you. But is it possible to use this to get them to upgrade it to the 2 year NBD onsite service, lojack, and accidental? ($80 value over my original 2 year return to depot)
I am going to give it a shot this week when I can manage to find the time to sit on hold for a few hours. I will let you know what comes of it.
Anyone try anything similar? share your results
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Aug 18, 2009
Does anyone else have a problem registering for the free upgrade to windows 7. Whenever I try to validate my service tag it says I should wait 10 days because my order might not be in the system. I order my E6400 early mid July. And it also says my system isn't eligible when it is.
I've chatted with a Dell person online and he was no help. He just gave me a number to call. I called that number and I had to talk to a lady with an Indian accent that didn't understand what I was saying. And I got transfer a couple times until some guy gave me a number to call, but I couldn't because they were closed or something. Now I call that number and they give me another number to call. Everyone keeps saying "I am not trained to handle this issue."
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Feb 22, 2008
DVD decrypter not working on some recent DVDs
Whats a good free alternative?
(I'm out of touch with this subject)
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May 22, 2009
My dvd is a Mata DVD+-RW UJ-875S. i looked around and couldn't find rpc1 firmware to flash....
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Sep 13, 2009
I ordered the 14z about a week ago and I dont remember them offering a free Windows 7 update. I guess I assumed it was included. I went to the website a few minutes ago and I see that its in red as an offer.
Do you think if I call Dell and tell them I want the upgrade or I will just cancel my order and reorder they will give it to me? Its seems silly for them to stop production of my laptop just for a free O.S. upgrade.
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Jul 7, 2009
www.dell.com/outlet has 1st generation Studio XPS 16's on the outlet as I write this.
There are now 24 SXPS16's on the Outlet. Max price is $2469, minimum is $859
Highest price is $1,499, lowest is $879.
All come with the HD 3670 graphics. Some with Blu Ray + RGB 1080p screen
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Aug 23, 2009
I am receiving a replacement laptop soon. I have not received it, but I have a couple of questions. It has the 1 gb ATI gfx card.. 4670 i think?? Now from what I understand, this is relatively new. On dell's website it says any laptops ordered between june 26th and december 31st qualify.
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Mar 12, 2009
yesterday my e6400 fell from 5 feet! 1.5m! I almost caught it but it just fell. Fortunately it fell flat and there was en empty box of cleenex that fell with it and fortunately made the impact with the ground a little softer.
But STILL, I have a free fall sensor that did absolutely nothing. I picked the 6400 up and it just kept running as usual. Nothing happened to the machine, which to me is a great sign of durability, but AFAIK the HDD should have shut off, otherwise what's the point of having a free fall sensor?
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Jan 11, 2009
I put the new xps studio 1640 in my cart with EPP discount, but saw no option for free shipping, is that normal?
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May 3, 2009
The 15% off outlet coupons are gone now, right? I just found a good SXPS 1640 8gb ram system..
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May 9, 2009
Pardon me if this is in the wrong section. But I was going to buy a refurbished Dell Latitude, but when I try clicking on check inventory button, it says sorry page not found.
Is anyone else having this problem? I know the home section works, only the business section doesn't
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Jan 12, 2009
Are the products sold through the Dell Outlet as good as ordering brand new? I am interested in a Studio 15 laptop, but a new one is beyond my budget.
A previously ordered new can be bought in the outlet for as little as about $650 or so. What am I losing by buying from the outlet rather than new?
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Feb 20, 2009
i saw this searching the outlet
http://outlet.us.dell.com/ARBOnlineS...X2F&POPUP=true
was under 4400 after rebate i think its a great deal fully loaded
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Jun 6, 2009
i'm considering buying an e6400 from the outlet and i've been trying for days to find a configuration that i'm happy with. i've noticed that the hardest to get "right" are the screen and battery which is where this question comes in.
when i get an outlet "scratch/dent" or "cert refurb" are the batteries the original ones or are they new? i ask because if they're the old ones, there isn't too much of a point in getting a 9 cell over 6 cell because the batteries have probably lost a bit of capacity already.
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Apr 28, 2009
I just purchased this system for $605 (ex tax) in the outlet for my aunt, who is barely computer literate. She'll use it for email and skype. She needs Ultimate for foreign language support.
Latitude E6500 LaptopIntel Core 2 Duo P8600 (2.40GHz, 3M L2 Cache, 1066MHz FSB)Genuine Windows Vista Ultimate2 GB DDR2 SDRAM 800MHz (2 DIMMs)160 GB SATA Hard
Drive (5400RPM)NVIDIA Quadro NVS 160MWeb CameraIntegrated Webcam with digital microphoneCertified Refurbished24X CD RW/DVD Combo Drive Dell 1397 802.11B/G
Wireless Mini Card6 Cell Primary Battery125V Power Cord90W AC AdapterBack-lit KeyboardBrushed Metal Black15.4 inch WXGA+ LED Laptop Screen
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May 28, 2009
I was planning on using a coupon at the dell outlet to get a better deal, but today while looking for the perfect system for me I saw this:
ABOVE PRICES INCLUDE ANY APPLICABLE DISCOUNTS. All systems refurbished. Supplies limited to stock on hand. Offers subject to change, not combinable with all other offers. Taxes, shipping, handling and other fees apply. Purchase limit of 5 systems/customer/week. For Dell Outlet U.S. purchases only. Dell reserves right to cancel orders arising from pricing or other errors.
Does this mean I can't use a coupon code?
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Apr 17, 2009
I have had a bad experience with dell outlet and am weary of purchasing another unit...
Has anybody had any good experiences with the outlet and if so, what unit did you buy and for how much?
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Apr 13, 2009
I have a choice to buy an M4400 from either dell outlet or ascendtech for the same price; $900. However, the latter offers an core 2 extreme x9100
(instead of a 2.4 P from the outlet) but with only 30 days warranty! I hear that dell outlet offers 3 years warranty...
I don't know much about Precision station quality or reliability so I want to know your opinion about which I should go for. In my head
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Jun 4, 2009
Why is Dell outlet not available in Australasia?
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