Dell :: Free Upgrade For Shipping Delay?
Jan 3, 2010
Has anyone had any luck getting dell to upgrade anything because of shipping delay? Or offer discounts?
Specifically, I am thinking about trying to convince them to upgrade my warranty. I ordered a studio 17. the basic warranty is 1 year limited warranty with 1 year return to depot service. This is included in the base price. When I placed my order i upgraded (for $198 CND) to the 2 year limited warranty, with 2 year return to depot service, lojack+ accidental damage service.
I have been given the usual order delayed bullcrap like most of you. But is it possible to use this to get them to upgrade it to the 2 year NBD onsite service, lojack, and accidental? ($80 value over my original 2 year return to depot)
I am going to give it a shot this week when I can manage to find the time to sit on hold for a few hours. I will let you know what comes of it.
Anyone try anything similar? share your results
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Jan 13, 2010
notice that many people on dell forums are complaing about a very large delay in shipping certain computers.
I know the XPS laptops are being delayed right now. So Make sure that you know if your model will be affected by the delay.
Mothers computer had been ordered around the 8th of december. orriginally the ship date was before christmas. later that had been extended to the 18th of january and now its nearly into febuary.
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Jan 11, 2009
I put the new xps studio 1640 in my cart with EPP discount, but saw no option for free shipping, is that normal?
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Oct 28, 2009
Dell and win 7 upgrade estimated shipping date
today while im browsing win7 dell upgrade program i found this new thing appear to me
Estimated Shipping date is 12/04/2009 Well its 1 month and 7 days sound good so far
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Nov 3, 2009
I should be getting my upgrade (Pro 64) within the next week and was wondering which method is better. I obviously know that it will run a bit faster for the first month or so with clean install, however, my concern is with the activation of the dell free upgrade version. Will it simply be boot the free upgrade disk and install and it will be activated fine? Or, is there more to it? Also, say a year from now I wanted reformat/reinstall win 7... How would I go about doing that with the dell free upgrade DVD?
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Sep 26, 2009
I am considering the Dell Vostro 1520 as a laptop but I am confused about the windows upgrade option (I would get Vista Home Premium to be able to get it as a start). Here's a link to the page:
http://www.dell.com/us/en/business/n...20&s=bsd&cs=04
I was under the initial impression that any dell laptop sold in the few months before Win 7 released would be eligible for the free upgrade.
But when I look in the lineup there's one that says "Windows 7 ready" for an extra $140?? Is that the only one that gets the free upgrade? It's not really free then and why not just buy it separately?
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Aug 18, 2009
Does anyone else have a problem registering for the free upgrade to windows 7. Whenever I try to validate my service tag it says I should wait 10 days because my order might not be in the system. I order my E6400 early mid July. And it also says my system isn't eligible when it is.
I've chatted with a Dell person online and he was no help. He just gave me a number to call. I called that number and I had to talk to a lady with an Indian accent that didn't understand what I was saying. And I got transfer a couple times until some guy gave me a number to call, but I couldn't because they were closed or something. Now I call that number and they give me another number to call. Everyone keeps saying "I am not trained to handle this issue."
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Aug 23, 2009
I am receiving a replacement laptop soon. I have not received it, but I have a couple of questions. It has the 1 gb ATI gfx card.. 4670 i think?? Now from what I understand, this is relatively new. On dell's website it says any laptops ordered between june 26th and december 31st qualify.
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Nov 18, 2009
I just made my weekly call to Mentor Media and this is the first time someone spent enough time to tell me something potentially encouraging about my Windows 7 upgrade. She indicated that this week they finally (her word) have given them some information when things would ship. She said my order would ship within 3-5 business days – maybe before – and encouraged me to call back Friday for an update. She said that e-mails typically go out 24-48 hours after it has actually shipped, and to not necessarily expect the web site status to change. Somehow I sensed she maybe knew something concrete this time instead of just having to say that they didn’t know.
I’m cautiously optimistic.
I already bought a new upgrade license for Windows 7 and was about ready to install it on my Acer, but hearing this am going to hold off a bit longer in hopes that I can save it to use on my older Vista desktop. Hope I’m not hung out to dry again being suckered into waiting just a bit longer …
Has anyone that has received their upgrade kit found that it does a BIOS upgrade? The BIOS on my Acer M1202 is SLIC 2.0 compliant and presumably won’t allow any OEM activation key to work on it until it’s 2.1 compliant. Just curious how they are doing this.
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Sep 29, 2009
I bought the FW460J/T with $50 mail in rebate, and I also get a free upgrade to Windows 7 from Sony. I have a few questions regarding the Windows 7 upgrade:
1. Do I have to mail in the UPC bar code? If yes, it might be impossible because I have to send the UPC bar code along with the $50 mail in rebate.
2. Should I buy the full version of Windows 7 for a fresh clean install even though I get a free copy of the upgrade version of Windows 7?
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Jan 6, 2009
I ordered a Macbook Pro (and no, I don't really care that the 17" came out now, it'd have been too hulking for me to carry around anyway) the day after Christmas and received it last Wednesday, the 31st of December 2008.
I see that Apple just released iLife '09. To be honest, I'd feel kinda ripped of if I had to pay for a new version so soon... do you think there would be any way for me to get an upgrade to iLife '09 for free?
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Sep 2, 2009
I'm trying to determine if owners of Z590s that were purchased after the win7 upgrade start date (6/26) have been able to register for Sony's upgrade program.
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Mar 9, 2009
I bought an HDX16t on Saturday and got the default DVD drive w/out blu-ray support because the blu-ray was $50 more and I don't think I'd use it that much. With that said, I'd definitely like to have a blu-ray drive if it was free. So this morning I looked and the upgrade is now free.
It's probably unlikely, but would HP allow me to add the blu-ray drive to my order? Has anyone had success getting HP to do something like this? I placed the order on the 7th and it's estimated to be built by the 16th.
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Nov 18, 2009
I was just wondering about a couple of things since people started getting the free upgrade disks for Windows 7.
1. Can you use the media to perform clean install?
2. If not can you use the Key with another Media? Retail or OEM?
3. How will the activation process fall into place?
I know some tweaking will have to be involved to get it to work.
I got my upgrade kit for one of the laptops I have already but I haven't had time at all to play with them.
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Jun 24, 2014
I attempted to upgrade my Win 8.1 ENVY DV7-7230US laptop to Win 8.1 via the App store. It said I had to clear all the updates first. So I went the System Updates Screen. When I clicked on it to see what updates were needed. The circling wait symbol appeared and never went away. I can not do any system updates, thus I can not download and install the FREE Win8.1 upgrade.
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Aug 20, 2009
I order mine on Tuesday and they "shipped" yesterday...
FedEx say they don't have it because when they went to pick it up, the system was not there...
Dell, as always, dont have any idea where it is...and since the call center in far away from here, they cant call the warehouse to ask if the system left the building or not!
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Dec 9, 2009
I just recently ordered a dell studio 17 with
core i7 720
900p screen
4gb ram
500hd
4650 radeon
I placed the order 12/6/2009 but the estimated arrival time is 1/4/2010
Is a month normal?
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Aug 3, 2009
I ordered a customized studio 15 directly from dell on july 18th with a design studio lid.
It shows it is scheduled to be delivered on august 11th but it still shows it as in production on dells website when i log in.
I was just wondering if that sounds right or if i should give dell a call?
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Dec 6, 2009
I was pleased to order this laptop recently from Dell: ........
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Mar 18, 2009
Outlet shipping to Canada?
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Apr 18, 2009
Ordered my M4400 on Thursday from Dell around 12 noon ET, typing on my new laptop 48 hours later! And that was the standard, free 3-5 day shipping. Nice way to start off making impression Dell!
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Oct 13, 2009
Does anyone know when Dell will start shipping the Studio XPS 13 with Windows 7 pre-installed? Will it be an available option on October 22?
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Mar 8, 2009
If I buy a laptop from the outlet and select next business day shipping for $69
If I decide to return it for a 100% refund, will dell refund the shipping
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Jul 29, 2009
i ordered a studio 1737 on 7/14 and im currently 8 days away from my estimated ship date(8/7) and im still in the build stage .....
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Oct 18, 2009
It's about time, those who have been waiting for Windows 7 to ship pre-installed, well the wait is over.
http://www.dell.com/content/topics/t...=us&l=en&s=gen
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Aug 7, 2007
So for the upcoming school year I purchased an 17' Inspiron notebook (upgraded some components such as graphics card, procceser etc) online on the first of august. I was very surprised when I recieved an email that said the est. ship date was the 17th of august, est. arrival date the 21st! I probably would have just bought a labtop retail at a store somewhere if I had known it would take three weeks for it to arrive!
My question (to those who have purchased dell notebooks in the past or recentely) is whether or not it really takes that long for the notebook to arrive at your doorstep or in fact its not as long. I figure because its summer, maybe they're backed up a bit?
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May 19, 2010
Anyone experiencing delay for black 15.6inch 1080p with leather display in the US???
I was just informed that my order will be delayed for two weeks... cause of the screen
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Jan 4, 2008
Just had a quick question. How long does it usually take for the replacement system to be shipped, and is it overnight shipping with tracking?
Dell kinda left me in the dark on this one...
Also, I had a upper range m1210, might I get an m1330 as the replacement?
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Feb 22, 2010
My 1555 with a T4200 Intel 2.0Ghz, 4 GB mem, intel video, Win 7 32 bit has developed an annoying delay in keyboard response and web site delay in both IE8 and Firefox.
I'm assuming its the onboard video which I am now stuck with since it can't be upgraded.
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Dec 17, 2008
Its on laptopsdirect.co.uk
ive attached the pic XD
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