Dell :: Shipping Refund From Outlet?

Mar 8, 2009

If I buy a laptop from the outlet and select next business day shipping for $69

If I decide to return it for a 100% refund, will dell refund the shipping

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Dell :: Outlet Shipping To Canada?

Mar 18, 2009

Outlet shipping to Canada?

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Dell :: Getting A Refund After 10 Months

Dec 8, 2008

I've had my XPS 720 desktop since January. It can be a good computer, but I've had too many problems with it and Dell support has been terrible. I've had to literally contact them at least ten, probably a lot more times, for each problem that I've had. Since I'm typing this in an iPhone, I'll just list them.

Two weeks after I got the system it would freeze during the middle of its' boot up and I had to have a mediocre Dell technican fix it.

The system reboots (turns off out of nowhere and instantly powers back up).

The system got the "screech of death" and was repaired ten days afterward.

The technican that came scratched up the system a lot.

Tons of boot up errors before getting into Windows.

Does anybody have any tips on how to get a full refund from Dell? The system has gotten really annoying and there's really no excuse for them not to do something other than another repair and Dell isn't as good as it should be at fixing it. I'll probably focus on each point individually and put up a good arguement, though refunds are really hit and miss. I'll be talking to an agent's manager's manager tomorrow and I really just want a refund at this point.

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Dell :: Warning EPP And Refund

Mar 12, 2009

I had a bunch of problems getting Dell to refund my money for a laptop I returned.
I purchased a $1700+ Dell Studio 17 laptop using my company’s Employee Purchase Program on 1/13/2009 using my debit card.

I was very unhappy with its sound (totally unacceptable) and when after multiple attempts to remedy the situation failed I decided to return the laptop for a refund. Which I did on 2/6/2009.

When I was notified that the unit had arrived at Dell I called to find out when I could expect my refund and was notified that they would “credit my account quickly".

I told them that was a problem because the account that I ordered it on (my debit card) had to be canceled because it was suspected that it was compromised so the account they would try and credit no longer existed. I was told “no problem” we will issue you a check and it should be delivered in 5-7 working days .....

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Dell :: Returning For Credit Or Refund?

Mar 8, 2009

what does it mean by returning with credit? does it mean that i cannot get the full amount i paid, but instead i can buy other dell computer with the credit?

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Dell :: Replacement Then Refund? Would I Get My Money?

May 6, 2009

I had a studio xps16 but it was broken, so they sent me a replacement system.

but now, the replacement system is also broken. the replacement is brand new (they gave brand new as old laptop was 1 day old).

now, they have taken the old laptop back.
but the new laptop is new and so i had a new invoice, trackin no. and etc. Although the invoice charged me £0.00 as obviously, its a replacement...

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Dell :: Issuing Me A Refund What Should I Expect?

Nov 3, 2009

I paid 1100 some for the 1705 about 4-5 years ago and than last year i extended my complete care for another 3 years and paid 380 some dollars.

so now dell is saying they do not have a 1730 and they do not have any alienware so they offered me a 1640 or refund.

i said refund. so now they are processing a refund but i have a feeling i am not going to get my 1400 back. does any one know how is dell going to $rew me this time?

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Dell :: Time For Return Refund To Process?

Jun 9, 2009

I just sent back a lemon of a XPS 1340 to Dell, got the confirmation that they received my return, and they noted the credit will appear on my statement up to 30 business days.....................

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Dell :: Refund A Week After 30 Days Warranty

Mar 12, 2009

I really need to know if i can get them to give me a break from being just a week after the 30 days warranty, should i tell them about the B.B.B.?

Would that matter, cuz i have many heat issues with my sxps16?
I don't think that's fair to get a new one and take the chance of getting their refurb parts

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Dell :: Windows Full Version Or Refund

Oct 30, 2009

I currently have a 1645 on order and assuming I ever get it, I want to run Linux as the primary OS.

I would like to run vmware workstation with windows as a client. The reason behind this is that I primarily use the computer for work and need linux, but I need windows for a few things.

I understand that these days Dell simply ships a re-install disk if that much. I need a full version of windows to setup vmware. Does anyone know if the dell key can be used with a full version disk to do an install .....

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Dell :: Giving Me A Full Refund On XPS M1730

Jan 21, 2010

Originally they called yesterday and offered me a replacement for an M17X but they would only give me 85% of the original ourchase price of the XPS.

I configured the M17X on the DELL website and also called the Sales department to clarify I could have Bu Ray reader and Dual ATI's added because these options are not on the web configurator. I was told I could add these options.

This morning a tech support representative called and we went through the configuration. He could not get the price to match what I had been quoted from the Sales department.

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Dell :: Returning My M2400 For A Refund, Any Tips?

Jan 14, 2009

I bought a M2400 some days ago. I like it for most of the features: eSata, nice docking station, nice LED screen, backlite keyboard, etc.

But I can't live with the noisy fan that is on way too often when the laptop is docked.

I mean, I'm not using some CPU intentive programs here, I'm browsing the web and listening to music and the fan turns on!

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Dell :: 11z Shipping?

Aug 20, 2009

I order mine on Tuesday and they "shipped" yesterday...
FedEx say they don't have it because when they went to pick it up, the system was not there...

Dell, as always, dont have any idea where it is...and since the call center in far away from here, they cant call the warehouse to ask if the system left the building or not!

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Dell :: Shipping Times?

Dec 9, 2009

I just recently ordered a dell studio 17 with

core i7 720
900p screen
4gb ram
500hd
4650 radeon

I placed the order 12/6/2009 but the estimated arrival time is 1/4/2010

Is a month normal?

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Dell :: How Long Will Shipping Take?

Aug 3, 2009

I ordered a customized studio 15 directly from dell on july 18th with a design studio lid.

It shows it is scheduled to be delivered on august 11th but it still shows it as in production on dells website when i log in.

I was just wondering if that sounds right or if i should give dell a call?

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Dell :: FedEx Shipping Is Hosing Me

Dec 6, 2009

I was pleased to order this laptop recently from Dell: ........

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Dell :: Holy Fast Shipping!

Apr 18, 2009

Ordered my M4400 on Thursday from Dell around 12 noon ET, typing on my new laptop 48 hours later! And that was the standard, free 3-5 day shipping. Nice way to start off making impression Dell!

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Dell :: Studio XPS 13 Shipping With Windows 7?

Oct 13, 2009

Does anyone know when Dell will start shipping the Studio XPS 13 with Windows 7 pre-installed? Will it be an available option on October 22?

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Dell :: Delay On Shipping On New XPS And Other Laptops

Jan 13, 2010

notice that many people on dell forums are complaing about a very large delay in shipping certain computers.

I know the XPS laptops are being delayed right now. So Make sure that you know if your model will be affected by the delay.

Mothers computer had been ordered around the 8th of december. orriginally the ship date was before christmas. later that had been extended to the 18th of january and now its nearly into febuary.

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Dell :: Free Upgrade For Shipping Delay?

Jan 3, 2010

Has anyone had any luck getting dell to upgrade anything because of shipping delay? Or offer discounts?

Specifically, I am thinking about trying to convince them to upgrade my warranty. I ordered a studio 17. the basic warranty is 1 year limited warranty with 1 year return to depot service. This is included in the base price. When I placed my order i upgraded (for $198 CND) to the 2 year limited warranty, with 2 year return to depot service, lojack+ accidental damage service.

I have been given the usual order delayed bullcrap like most of you. But is it possible to use this to get them to upgrade it to the 2 year NBD onsite service, lojack, and accidental? ($80 value over my original 2 year return to depot)

I am going to give it a shot this week when I can manage to find the time to sit on hold for a few hours. I will let you know what comes of it.

Anyone try anything similar? share your results

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Dell :: Shipping Time For Studio 1737?

Jul 29, 2009

i ordered a studio 1737 on 7/14 and im currently 8 days away from my estimated ship date(8/7) and im still in the build stage .....

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Dell :: And Win 7 Upgrade Estimated Shipping Date

Oct 28, 2009

Dell and win 7 upgrade estimated shipping date

today while im browsing win7 dell upgrade program i found this new thing appear to me

Estimated Shipping date is 12/04/2009 Well its 1 month and 7 days sound good so far

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Dell :: Select Systems Now Shipping With Windows 7

Oct 18, 2009

It's about time, those who have been waiting for Windows 7 to ship pre-installed, well the wait is over.


http://www.dell.com/content/topics/t...=us&l=en&s=gen

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Dell :: Notebooks Actual Shipping Time

Aug 7, 2007

So for the upcoming school year I purchased an 17' Inspiron notebook (upgraded some components such as graphics card, procceser etc) online on the first of august. I was very surprised when I recieved an email that said the est. ship date was the 17th of august, est. arrival date the 21st! I probably would have just bought a labtop retail at a store somewhere if I had known it would take three weeks for it to arrive!

My question (to those who have purchased dell notebooks in the past or recentely) is whether or not it really takes that long for the notebook to arrive at your doorstep or in fact its not as long. I figure because its summer, maybe they're backed up a bit?

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Dell :: EPP Discount, But Saw No Option For Free Shipping, Is That Normal?

Jan 11, 2009

I put the new xps studio 1640 in my cart with EPP discount, but saw no option for free shipping, is that normal?

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Dell :: Complete Care Replacement Shipping Time

Jan 4, 2008

Just had a quick question. How long does it usually take for the replacement system to be shipped, and is it overnight shipping with tracking?

Dell kinda left me in the dark on this one...

Also, I had a upper range m1210, might I get an m1330 as the replacement?

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Acer :: Windows Tax Refund For Notebook ( Aspire 1410/1810T)

Oct 21, 2009

Overview:
If you have never heard about Windows tax, Windows refund or anyone ever getting refund for Windows OS then perhaps it is time to look it up.

I don't think many people are aware of the fact that it is possible (and you have the all the rights to) to get a refund for Windows OS if you aren't planning to use it.

Getting Windows OS refund is like returning unused/unneeded product to get your money back. For example, if you are using Linux on your computer, why should you pay for Windows OS? Or, if your study institution provides FREE premium Windows OS, why should you pay for the crippled one that comes with your computer? Why should you even be forced to use Windows?

I decided not to pay for Windows OS. It is in the principle.

Please note: The key in getting Windows OS refund is in DECLINING the EULA agreement the first time computer boots up (or not turning computer on at all). If you accepted the EULA you are out of luck!

Here is how I got Windows OS refund from Acer Canada:
I purchased my Acer Aspire 1410 from Canadian Staples Business Depot. For 5 days I played around with it by booting Ubuntu Linux from SDHC card to make sure it was working correctly, there were no defects, etc, and after making the final decision of keeping the notebook, I picked up the phone and called Acer Technical Support (1-866-706-2237).

After getting a hold for an agent I explained that I would like to get a refund for Windows Vista Home Premium that came pre-installed on my laptop and quoted EULA agreement:

Quote:

By using the software, you accept these terms [of EULA agreement]. If you do not accept them, do not use the software. Instead, contact the manufacturer or installer to determine their return policy for a refund or credit...................

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Acer :: Aspire 1 Now Shipping With HD 3650

Dec 17, 2008

Its on laptopsdirect.co.uk

ive attached the pic XD

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Dell :: XPS 16's On The Outlet

Jul 7, 2009

www.dell.com/outlet has 1st generation Studio XPS 16's on the outlet as I write this.

There are now 24 SXPS16's on the Outlet. Max price is $2469, minimum is $859
Highest price is $1,499, lowest is $879.

All come with the HD 3670 graphics. Some with Blu Ray + RGB 1080p screen

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Dell :: Outlet Coupons?

May 3, 2009

The 15% off outlet coupons are gone now, right? I just found a good SXPS 1640 8gb ram system..

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