Dell :: Returning For Credit Or Refund?
Mar 8, 2009what does it mean by returning with credit? does it mean that i cannot get the full amount i paid, but instead i can buy other dell computer with the credit?
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Dell :: Returning Studio XPS 16 For Credit
Mar 7, 2009I just got my Dell Studio XPS 16 2 weeks ago. The optical drive of it is DVD drive, but I would like to change it to Blue ray drive. I made a call to Dell and asked if I could change the DVD drive to Blue Ray drive,
however, I was told that for the dell studio xps 16, once the DVD drive has been a part of the laptop, it cannot be changed as it is a slot loading drive .....
Dell :: Returning My M2400 For A Refund, Any Tips?
Jan 14, 2009I bought a M2400 some days ago. I like it for most of the features: eSata, nice docking station, nice LED screen, backlite keyboard, etc.
But I can't live with the noisy fan that is on way too often when the laptop is docked.
I mean, I'm not using some CPU intentive programs here, I'm browsing the web and listening to music and the fan turns on!
Sony :: Credit Card Extended Warranty
Apr 21, 2010Just an FYI. I recently bought a Vaio NW from Best Buy using a credit card. I always use my card to pay for day-to-day expenses to collect the miles. I called the card company and they told me that they automatically extend the manufacturer's warranty for an additional year (effectively doubling Sony's) and if the computer is damaged due to mishandling or some other unfortunate incident, they will repair or replace for free. I did not pay any additional money for this.
Now, I don't know how good their repair services will be and I hope to never find out.
But I am glad that I did not spend the large amount to extend the warranty through Sony or Best Buy. Food for thought for you. It may be a good idea for all of you to check with your card company to see if they cover you.
Dell :: Getting A Refund After 10 Months
Dec 8, 2008I've had my XPS 720 desktop since January. It can be a good computer, but I've had too many problems with it and Dell support has been terrible. I've had to literally contact them at least ten, probably a lot more times, for each problem that I've had. Since I'm typing this in an iPhone, I'll just list them.
Two weeks after I got the system it would freeze during the middle of its' boot up and I had to have a mediocre Dell technican fix it.
The system reboots (turns off out of nowhere and instantly powers back up).
The system got the "screech of death" and was repaired ten days afterward.
The technican that came scratched up the system a lot.
Tons of boot up errors before getting into Windows.
Does anybody have any tips on how to get a full refund from Dell? The system has gotten really annoying and there's really no excuse for them not to do something other than another repair and Dell isn't as good as it should be at fixing it. I'll probably focus on each point individually and put up a good arguement, though refunds are really hit and miss. I'll be talking to an agent's manager's manager tomorrow and I really just want a refund at this point.
Dell :: Warning EPP And Refund
Mar 12, 2009I had a bunch of problems getting Dell to refund my money for a laptop I returned.
I purchased a $1700+ Dell Studio 17 laptop using my company’s Employee Purchase Program on 1/13/2009 using my debit card.
I was very unhappy with its sound (totally unacceptable) and when after multiple attempts to remedy the situation failed I decided to return the laptop for a refund. Which I did on 2/6/2009.
When I was notified that the unit had arrived at Dell I called to find out when I could expect my refund and was notified that they would “credit my account quickly".
I told them that was a problem because the account that I ordered it on (my debit card) had to be canceled because it was suspected that it was compromised so the account they would try and credit no longer existed. I was told “no problem” we will issue you a check and it should be delivered in 5-7 working days .....
Dell :: Declined My Credit Card- Difficulties Buying From Business When Not Actually Registered As A Business
Nov 27, 2008I was attempting to buy a Dell Vostro 1510 yesterday, but Dell sent me an email saying they have declined my debit card due to incorrect details. Apparently this is something they've done to quite a few people.
It may be due to my having to supply a company name because I was buying through Dell business, and them expecting the company name I gave to be part of my official debit card address, which it is obviously not. I don't have an officially registered business.
In any case they are not being very helpful about it. I updated my details on my account on the website and removed my 'company' name and have asked them to try and redo the payment, but so far getting no response. I'm considering phoning them but I doubt that they will understand what I'm talking about and of course I will have to deal with the tricky aspect of my not really being a business, but ordering through dell business.
I'm concerned that they will ask me to repeat my order now that the special offer on the laptop is expired.
Dell :: Replacement Then Refund? Would I Get My Money?
May 6, 2009I had a studio xps16 but it was broken, so they sent me a replacement system.
but now, the replacement system is also broken. the replacement is brand new (they gave brand new as old laptop was 1 day old).
now, they have taken the old laptop back.
but the new laptop is new and so i had a new invoice, trackin no. and etc. Although the invoice charged me £0.00 as obviously, its a replacement...
Dell :: Shipping Refund From Outlet?
Mar 8, 2009If I buy a laptop from the outlet and select next business day shipping for $69
If I decide to return it for a 100% refund, will dell refund the shipping
Dell :: Issuing Me A Refund What Should I Expect?
Nov 3, 2009I paid 1100 some for the 1705 about 4-5 years ago and than last year i extended my complete care for another 3 years and paid 380 some dollars.
so now dell is saying they do not have a 1730 and they do not have any alienware so they offered me a 1640 or refund.
i said refund. so now they are processing a refund but i have a feeling i am not going to get my 1400 back. does any one know how is dell going to $rew me this time?
Dell :: Time For Return Refund To Process?
Jun 9, 2009I just sent back a lemon of a XPS 1340 to Dell, got the confirmation that they received my return, and they noted the credit will appear on my statement up to 30 business days.....................
View 4 Replies View RelatedDell :: Refund A Week After 30 Days Warranty
Mar 12, 2009I really need to know if i can get them to give me a break from being just a week after the 30 days warranty, should i tell them about the B.B.B.?
Would that matter, cuz i have many heat issues with my sxps16?
I don't think that's fair to get a new one and take the chance of getting their refurb parts
Dell :: Windows Full Version Or Refund
Oct 30, 2009I currently have a 1645 on order and assuming I ever get it, I want to run Linux as the primary OS.
I would like to run vmware workstation with windows as a client. The reason behind this is that I primarily use the computer for work and need linux, but I need windows for a few things.
I understand that these days Dell simply ships a re-install disk if that much. I need a full version of windows to setup vmware. Does anyone know if the dell key can be used with a full version disk to do an install .....
Dell :: Giving Me A Full Refund On XPS M1730
Jan 21, 2010Originally they called yesterday and offered me a replacement for an M17X but they would only give me 85% of the original ourchase price of the XPS.
I configured the M17X on the DELL website and also called the Sales department to clarify I could have Bu Ray reader and Dual ATI's added because these options are not on the web configurator. I was told I could add these options.
This morning a tech support representative called and we went through the configuration. He could not get the price to match what I had been quoted from the Sales department.
Dell :: Returning A Vs HP
Sep 19, 2009I was wondering as it's not super clear on the Dell site: Can you return a product if your within your 21 days and not be charged a restocking fee? Will Dell send you a shipping label to return the product or do you pay?
With HP if you were in your 21 days they would issue you a full refund and all you had to do was ship the laptop back and they sent you a label.
I'm referring to Notebooks on here.
Dell :: Returning My 1645
Dec 9, 2009I'm going to be sending back my sxps 1645 to dell. It seems like this whole model is buggy and I don't feel like paying good money to be their beta tester. So I'm wondering what the best way to wipe my solid state drive is.
What is the best way to ensure private data is completely gone on an SSD before it goes back?
Dell :: Returning Studio XPS 13
Feb 12, 2009Well I almost feel "heartbroken" over this whole affair. I finally got the machine yesterday and have had 2 days of pure customer service horror.
The overall look of the laptop, the promised features, the feel of it - all FANTASTIC. I fell in love with the machine the moment it arrived. Then.. I tried to connect my WiFi.
The WiFi was completely defective. Unable to connect to any wireless network. After hours and hours with technical support, an in home tech, and more customer service headache .....
Dell :: Returning My E6400 For A New One; Make Changes?
Feb 25, 2009I seem to be the only one here with constant probs with my 6400 so after speaking to DELL today, im returning my laptop for a new one.
What I want to know is should I swap out my nVidia GPU for the Intel? I think thats whats causing my therma/fan issues and maybe overheating the system as well (being that I use two external monitors with a dock).
Dell :: Refusing Delivery Or Returning Through ?
Feb 15, 2009I bought a Dell Mini 9 from the outlet and its already shipped. I'm having second thoughts though because of the $245 deal through Sam's club for a brand new one when I payed $230 for a used one.
I'm also not sure if I even need a netbook since I have a XPS M1530 and want to hold off until the 09 Fall Semester to get a netbook (if I decide I want one).
So my question is this: Would I be charged a 15% restocking fee if I refuse delivery? Would I be charged a 15% restocking fee for returning through Dell? Does it depend on whether I open the box or not? Would I have to pay for shipping?/not be refunded shipping/taxes?
Dell :: Returning Laptop Within 30 Days
Mar 27, 2009i received my brand new studio laptop and stupid me droped it in the first 20 min of taking it out of the box and now the left side plastic is stickin out and its damaged, but its working fine.
question is can i return it and get it replaced? since its been like 1 day i got it.
Dell :: Restocking Fee For Returning Xps 1645
Jan 19, 2010what some of you that have returned this model had to pay for restocking? i am planning on returning mine very soon and need to know what price im looking at as far as that goes.. oh and i purchased mine online straight from dell.
View 10 Replies View RelatedDell :: Returning A XPS 1330 After 1 Year
Nov 11, 2008I purchased the XPS 1330 January 2008, and it has been giving me problems forever. I got my motherboard replaced 4 times, 4 new heatsinks, a new CPU, a new Monitor. Additionally, the service I have received was very poor.
Is there a department I could call to try and return this? Also, now finally, they agreed to do a swap, and to top it off, they are sending me the wrong keyboard layout. I purchased the laptop in Canada (US Keyboard layout) and I am currently in the UK. I have 3 years international warranty. When I filed the swap with the first technician, I asked specifically for a US keyboard; however, upon calling today, I was told, I would be given a UK Keyboard instead.
So, anyone know what I can do? Or better yet, anyone want to take this laptop off my hands (you will obviously get the swap).
Dell :: Poll: Are You Keeping Or Returning Your XPS 1645?
Jan 16, 2010Are you returning your XPS 1645?
1. Yes, I am returning it or already returned it.
2. Yes, unless the throttling problem is fixed.
3. I will keep it and use Throttlestop until DELL fixes the problem.
4. I love it, I will keep it either way.
Acer :: Windows Tax Refund For Notebook ( Aspire 1410/1810T)
Oct 21, 2009Overview:
If you have never heard about Windows tax, Windows refund or anyone ever getting refund for Windows OS then perhaps it is time to look it up.
I don't think many people are aware of the fact that it is possible (and you have the all the rights to) to get a refund for Windows OS if you aren't planning to use it.
Getting Windows OS refund is like returning unused/unneeded product to get your money back. For example, if you are using Linux on your computer, why should you pay for Windows OS? Or, if your study institution provides FREE premium Windows OS, why should you pay for the crippled one that comes with your computer? Why should you even be forced to use Windows?
I decided not to pay for Windows OS. It is in the principle.
Please note: The key in getting Windows OS refund is in DECLINING the EULA agreement the first time computer boots up (or not turning computer on at all). If you accepted the EULA you are out of luck!
Here is how I got Windows OS refund from Acer Canada:
I purchased my Acer Aspire 1410 from Canadian Staples Business Depot. For 5 days I played around with it by booting Ubuntu Linux from SDHC card to make sure it was working correctly, there were no defects, etc, and after making the final decision of keeping the notebook, I picked up the phone and called Acer Technical Support (1-866-706-2237).
After getting a hold for an agent I explained that I would like to get a refund for Windows Vista Home Premium that came pre-installed on my laptop and quoted EULA agreement:
Quote:
By using the software, you accept these terms [of EULA agreement]. If you do not accept them, do not use the software. Instead, contact the manufacturer or installer to determine their return policy for a refund or credit...................
Dell :: Returning A Working Unit W/n 21 Days W/o Restocking Fee??
Apr 29, 2009Well I screwed up.
I ordered a new studio 17, good specs and all for my girlfriend- but its way too big and heavy for her...and she absolutely hates the extra five finger key set...
So there is nothing physically wrong with the unit, but I would like to return it, without paying the restocking fee.
Sony :: Returning Vaio CTO Notebooks
Apr 18, 2010Can these be returned within the 14 day period if there is no engraving? Say there are stuck pixels or something.
View 10 Replies View RelatedHP/Compaq :: Can I Strip Parts From A Pc I'm Returning
Feb 3, 2009HP is sending me a replacement pc, and i'm sending this current one back. They told me I dont need to include the battery or AC adapter, the just the main unit. So my question is, what if i open this sucker up and take more free goodies? I owe them a good screwjob.
View 9 Replies View RelatedApple :: Visual Basic Returning To The Mac
Mar 2, 2010[url]
go ahead, mac my day
a Macintosh girl in a Microsoft world
Word team blog
Q&A: is Visual Basic returning to Office:Mac?
My post about questions we got at Macworld 2010 raised some questions, one of which was this one:
The biggest question in my mind is: will Office 2011 support visual basic for excel?
Yes. We announced in 2008 that Visual Basic for Applications will return to the next version of Office (you can read the blog post about it here: saying hello (again) to Visual Basic). And it's still true: Office:Mac 2011 will support VBA....
HP/Compaq :: Returning My DV5t Toto Fix Graphics Card
Feb 22, 2009So I confirmed that my graphics card is dying/burning out. I called HP Support and they told me to send it back in. My screen starts pixelating when i play games and occasionally my graphics driver fails and I get a blue screen signaling that my graphics card is definitely dying.
My question is: Can I ask HP for any upgrades or improvements since this apparently a manufacturing defect and it is not my fault? Can I be compensated for the 2 weeks + that it will take for my computer to be fixed?
Acer :: Bypassing Program Installation When Returning To Factory Default
Apr 8, 2009I'm trying to recover my friend's Aspire 5100 to factory default. I booted with the factory default CDs he had made. The problem i'm having is that when Vista starts up and the Acer programs are being installed (a 5 step process) the installation seems to freeze on step 4 (the eRecovery installation part)
I rebooted the computer and now when vista starts it begins trying to install the remaining 2 stages of the ACER setup.
Is there someway around this problem.
Basically, I'm wondering if i can eliminate this process and just install that stuff manually. Vista seems to have reinstalled fine, but i don't know how to get around the ACER setup.
I wrote Acer about the problem and all they could suggest was using the recovery on the hidden partition, which i'm pretty sure isn't there.
