So for the upcoming school year I purchased an 17' Inspiron notebook (upgraded some components such as graphics card, procceser etc) online on the first of august. I was very surprised when I recieved an email that said the est. ship date was the 17th of august, est. arrival date the 21st! I probably would have just bought a labtop retail at a store somewhere if I had known it would take three weeks for it to arrive!
My question (to those who have purchased dell notebooks in the past or recentely) is whether or not it really takes that long for the notebook to arrive at your doorstep or in fact its not as long. I figure because its summer, maybe they're backed up a bit?
Has anyone encountered abnormally long ship dates for recently ordered laptops?
I ordered a Studio 15 / Mini 9 combo about a week ago and the ESD for the Mini 9 is next week, and the ESD for the Studio 15 is early December. In the past I've gotten my custom-ordered laptops within a week of ordering.
I also noticed that the Purchase ID info does not show billing or shipping info, although I did receive email confirmation with that info.
What's going on? Will I receive lemons because Dell is making everyone take unpaid leave?
Looked around here but could not find the answer. Are there actual hardware differences between the 1645 and 1647 xps studio 16? Just curious if the 1645 can handle the next gen procs (i5, i7 Arrandale cores). Also can the bios for a 1647 be used on the 1645?
I got forced a 1645 in a system replacment and they would not do a 1647 even after they said they would and I pushed HARD on my end. I now wonder really what the hardware differneces are if any?? Also want to know if this thing will allow future upgrades as to the cpu past the Clarksfield cores it runs now?
Also mine did not come with the SB x-fi software. Is this worth asking for or obtaining?
Has anyone had any luck getting dell to upgrade anything because of shipping delay? Or offer discounts?
Specifically, I am thinking about trying to convince them to upgrade my warranty. I ordered a studio 17. the basic warranty is 1 year limited warranty with 1 year return to depot service. This is included in the base price. When I placed my order i upgraded (for $198 CND) to the 2 year limited warranty, with 2 year return to depot service, lojack+ accidental damage service.
I have been given the usual order delayed bullcrap like most of you. But is it possible to use this to get them to upgrade it to the 2 year NBD onsite service, lojack, and accidental? ($80 value over my original 2 year return to depot)
I am going to give it a shot this week when I can manage to find the time to sit on hold for a few hours. I will let you know what comes of it.
My laptop is an inspiron 1520, about a year old now. Ever since I've had it, the hard disk drive has been making a loud, random click from time to time. Sometimes, it will click twice in the space of two minutes, sometimes it will click only once in two or three days.
Typically it's simply a loud snapping sound, like if you get a pencil and snap it against a wooden desk. It doesn't make any other sounds besides the usual hard drive sounds.
For about a quarter of a second, the system pauses. I think it's related to heat, as it happens most often while playing a graphic-intensive game.
I just got my new x100e laptop today, and i really like it. But, it has a problem.
I am connected to my wireless network at home, and it works properly on my other computers at house. But on the x100e, the connection drops from time to time. Suddenly, the internet is gone, but ten seconds later, the network is back up again.
It's not that big a problem, but it is frustrating to lose the internet from time to time. It happens from every 5 minutes to once 30 minutes.
It really annoys me that my new laptop, (Just a week old) when turned on takes a very long time before it starts. After the HP logo, it will show a blank page where my cursor can be moved, then it will stay a very a long time so I end up shutting it down then turning on again and again until it finally starts up. This really takes a lot of my time specially I use my laptop for work.
I been working part time in computer service for 2 years now. Most notebook that come in are Dells, while Dell owns only 30% of Ukrainian laptop market. I have seen Dells that literally fall apart while under 3 years of usage. Most low to middle price boxes seem to be build from cheap plastic and 2nd grade parts.
Am I mistaken, is it a local phenomenon? What are your opinions of Dell notebooks?
I'm having to buy a new laptop soon - looking at the XPS - but I don't know when this premium XPS customer service care will subside (which I expect to happen when Dell releases their new solution to getting consumers)