Dell :: E-Series Bluetooth
Dec 23, 2009
I am having an issue that I can replicate on any E-series laptop and on XP, Vista and Win7.
When using A2DP audio (headphones) the BT370 adapter will just randomly disappear. I can stream audio for any amount of time, 5 minutes, an hour, all day long. So it is completely random.
It is no longer listed under device manager and turning on and off the toggle switch does not bring it back. The only thing that helps is rebooting .....
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Apr 4, 2010
I did a format on my friends Sony NW laptop. Windows 7 found everything except the Bluetooth. What driver package do I need to get the bluetooth working? We don't have any recovery discs
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Nov 18, 2014
Bluetooth is not at all working on my dell inspiron 15 3000 series 3542 after i installed win 8. I downloaded several Bluetooth drivers from dell, but nothing seems to work. I Have a Bluetooth icon on my task bar but when i connect device it says"no device found."I have run many tests but no luck so provide me with correct Bluetooth software and installation instructions.
My system specification:
OS Name Microsoft Windows 8 Pro
Version 6.2.9200 Build 9200Other OS Description Not AvailableOS Manufacturer Microsoft CorporationSystem Name sunnySystem Manufacturer Dell Inc.System Model Inspiron 3542System Type x64-based PCSystem SKU 0651Processor Intel(R) Core(TM) i3-4005U CPU @ 1.70GHz, 1700 Mhz, 2 Core(s), 4 Logical Processor(s)BIOS Version/Date Dell Inc. A03, 5/27/2014SMBIOS Version 2.8Embedded Controller Version 0.03BIOS Mode LegacyBaseBoard Manufacturer Dell Inc.BaseBoard Model Not AvailableBaseBoard Name Base BoardPlatform Role MobileSecure Boot State UnsupportedPCR7 Configuration Binding Not PossibleWindows Directory C:WindowsSystem Directory C:Windowssystem32Boot Device DeviceHarddiskVolume1Locale United StatesHardware Abstraction Layer Version = "6.2.9200.16384"User Name sunnysunny BZUTime Zone Pakistan Standard TimeInstalled Physical Memory (RAM) 4.00 GBTotal Physical Memory 3.91 GBAvailable Physical Memory 2.63 GBTotal Virtual Memory 7.41 GBAvailable Virtual Memory 5.86 GBPage File Space 3.50 GBPage File C:pagefile.sysHyper-V - VM Monitor Mode Extensions YesHyper-V - Second Level Address Translation Extensions YesHyper-V - Virtualization Enabled in Firmware YesHyper-V - Data Execution Protection Yes
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Jan 2, 2014
I'm trying to install a Medialink Bluetooth on a Lenovo B560 running Windows 7 but nothing seems to "take." No Bluetooth devices are detected. Got a factory replacement dongle, tried installing the Broadcom software several times (from disk and a link), most recently today (1-2-14). I tried the 0pbl08ww.exe fix but without success: message was "no appropriate driver to be installed." My phone detects the speaker device I want to use (Creative 100), so that's not the problem.
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Dec 1, 2014
I have a lenovo G580(20157) which has a BCM4313 wireless chipset which supports both WiFi as well as Bluetooth, (citation here: Broadcom Chipsets)...
However I can't use the Bluetooth capability of my chipset..I tried downloading drivers from the Lenovo website(Drivers Main Page), but it would say no driver found at the end of the installation!! Also I downloaded Lenovo Energy Managment, and it only shows Wifi.I also tried downloading Broadcom Bluetooth Solution but itis stuck at detetcting device.I have a new windows 7 installation..
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Sep 13, 2014
Because G510 wasn't really Windows 7 compatible, I decided to upgrade to Windows 8.1. But after the upgrade, there's no more Bluetooth. When I run Bluetooth setup from drivers DVD, it doesn't install because it can't find required device. Also at tjhe Device Manager, it doesn't show anything related to Bluetooth.
What happened to Bluetooth and how can I get it back?
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Jun 30, 2011
First, am I correnct in assuming all W530 will have bluetooth? Second, how does one enable it?
I can't see it under device manager. I don't see it when I do fn-F5. I have efi with win 8 with all metro features removed/disabled.
If I dont have bluethooth, can I transplant it from my W520 ...
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Mar 19, 2011
I ordered my laptop from cdw (will post link when cdw gets finished with their downtime).
On the one I ordered, it said that bluetooth was included. As a general rule I always re-install windows after I get it, and did the same this time because I had a spare copy of windows 7 ultimate. I re-installed all the levono tools and drivers as normal, but when I got to the bluetooth one it said that my laptop did not have bluetooth. So I opened up the computer just enough to verify that the bluetooth daughter card IS there. So whats going on?
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Sep 3, 2014
I had to reisntall the factory default software to original. The problem is the Wifi and bluetooth drivers do not install. I tried installing several versions from the lenovo download site but i either get "No Matched Wireless or nothing depending on which one I try to install.
The Laptop is a Lenovo B570, Model Name 1068. Running Windows 7 64 bit.
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Nov 4, 2014
First my notebook specs
Lenovo G570 (part number: 43345JU)
i5-2410M
8GB RAM
Qualcomm Atheros AR9285 WLAN
dont know the make of bluetooth (mostly broadcomm)
Came with Win7 Home premium x64
The Win7 that it came with also had lenovo energy management through which I could toggle the WLAN and bluetooth on and off. Since I never used the bluetooth, I turned it off via energy mgmt.
Also interestingly, when I was running Win7 I had it dual boot with Ubuntu. And if my Bluetooth was turned off via EM from win7... bluetooth wouldn't be recognised in ubuntu and there was no way of turning it back on... I had to boot back into win7 and turn it on via EM and boot back into ubuntu.
Recently I updated to Win8.1 but hadn't turned on the bluetooth before doing so. In Win8.1 the bluetooth device is not recognised anywhere..not in PC settings(metro UI), not even in device manager. I tried to install the energy management for 8.1 from the support site but it was extremely buggy and didnt find any option to turn on bluetooth. The old EM didnt install properly in comaptibilty mode.
In ubuntu now (dual boot with win8.1) its still the same. Bluetooth not regonised just as before.
I cannot go back to win7 now. There is no proper EM for win8.1. There is no option in BIOS regarding bluetooth. How do i turn on the bluetooth adapter?
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Aug 9, 2009
I recent bought another y550 IdeaPad running Win7 because I like the one I already had that my wife uses. The new y550 came with a Broadcom bluetooth module but the computer did not recognize the module during startup. I thought the module may have been bad so I bought another one on eBay that had be tested by the seller. I finally found the location of the module by taking the computer apart. (It is located under the palm rest bezel.) When I installed the device and put the computer back together (except the keyboard for access to the bluetooth module socket located under the keyboard), the computer hung up while it loaded but the bluetooth icon on the speaker panel continued to be lit.
I unplugged the module to restart the computer and plugged the module back in. Windows recognized the device and the drivers were loaded. I put keyboard back in place and the device worked until I accessed the BIOS on the next start up. After that, the module was never discovered by the computer regardless of deleting the drivers for the module and the energy management software, etc.
When I reboot the machine, the computer never seems to look at the bluetooth module because the bluetooth light never illuminates. Also, the Fn+F5 short cut does not show a bluetooth device as being installed on the computer. How to get the computer to recognize the bluetooth device since I think it might be a machine issue or BIOS issue rather than a windows 7 issue.
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Dec 30, 2014
I have been using Lenovo g500 for about a year now but last week there was some problem with my laptop and I had to restore windows using Lenovo's restore button. The windows restores just fine and I was able to update to Windows 8.1 althought all my data in C drive got wiped. But now my laptop won't connect to any Bluetooth device. Whenever I go to PC settings, it just says "searching for bluetooth devide but it never detects my phone or any other bluetooth devide.
Also, since my data got wiped, I have to install the drivers for my printer again but this laptop won't even recognize the CD!! It won't recognize ANY CD.
And the Lenovo Veriface won't work either now.I've searched and searched for these issues. I re-installed bluetooth drivers and lenovo veriface but they still don't work. And the bluetooth drivers never got deleted from my laptop since they were installed in Drive D but they don't. laptop won't install my printers drivers.
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Apr 6, 2014
My W530 suddenly stopped communicating with my MS Bluetooth Notebook Mouse 5000, and nothing I try will bring it back. It does not show under Bluetooth devices, and it will not find anything when I search for devices. I know the mouse is not at issue, as it will readily pair with an Android device. Yes, the manual wireless switch is turned on. Yes, it is turned on in the Fn+F5 OSD. I've done a BIOS update. I've updated my system using Lenovo System Update. I've checked power settings both under driver properties, and in my power plans. Everything seems to be in place, it's just like the Bluetooth has vanished, but the system doesn't know it. Yes, I'm POSITIVE my system has Bluetooth... I've been using it for the past 6 months or more.
Recently, I've experienced issues with the mouse losing connection for a few moments at a time, but nothing beyond that. Then yesterday, It's completely gone, and I can't get it back.
W530 i7-3840QM, 16GB Ram, FHD 1080p, Quadro K2000M, Ultimate-N 6300, Win7 Pro 64-bit, 256GB mSATA, 256GB SSD, 1.5TB Ultrabay Drive
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Mar 18, 2014
I have a feeling that I am missing something very obvious here, but I have looked everywhere and cannot find the Bluetooth services on my laptop (W530, Windows 7 Pro 64 bit, ThinkPad 1x1 11b/g/n Wireless LAN PCI Express Half Mini Card Adapter for Windows 7).
When I do FN + F5, I get the Lenovo Wireless Radio menu, but it only lists Airplane Mode (off) and 802.11 Wireless (on).
I have check BIOS security settings for I/O devices and Bluetooth is enabled. However I cannot find any references to Bluetooth under Device Manager ->Network Adaptors.
Is it possible that this laptop is not equiped with Bluetooth?
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Jan 26, 2014
i got my lenovo ideapad y510 p from 2 days i tried bluetooth once it was working but afther upgrade to win 8.1 i dont have the send or recieve option in the menu of the bluetooth icon i reinstalled the driver of the bluetooth i cannot send or recieve anything by bluetooth
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Oct 17, 2013
I updated/upgraded my G505 to Windows 8.1 this morning and now it appears that Bluetooth isn't working. I've downloaded the driver listed for the Atheros/Broadcom device, but when the install runs it says it can't find anything to install. Manually running both driver installs doesn't get me anywhere.
Is this a known issue with Win 8.1? I tried the Win 8 driver, same thing.
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Dec 12, 2012
I bought a U410 knowing it didn't have bluetooth, at the time I thought I wouldn't need it. But now I would like to have it. Is it possible to upgrade the Centrino Wireless-N 2200 card, to a card that includes bluetooth?
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Mar 8, 2014
I am trying to connect my G505s to my Bose wireless speaker via Bluetooth. I am not able to find anything relating to Bluetooth in my Device Manager and no Bluetooth drivers. The Bluetooth symbol does not appear in my Windows Taskbar as I've seen it on other PCs. I am running Windows 8.1.
Things I have done so far:
- I downloaded the Atheros,Broadcom driver for Windows 8.1 (8.0.1.306/12.0.0.7850) from the Lenovo website. When I try to install it I am told that there are no valid drivers to be installed.
-I followed the instructions from Windows which said to go into Settings > Change PC Settings > PC & Devices and ensure that Bluetooth is there. Microsoft states that Bluetooth capable computers should have a Bluetooth settings page in here. I don't have one.
- From some reading online I came across instructions to run services.msc and change the Bluetooth settings in there. I followed these instructions and didn't have any luck. All of the Bluetooth listings in here state that Bluetooth is running.
- Made sure that my computer setting to locate other devices is enabled.
I'm not really sure if this computer is Bluetooth ready or not. If it isn't, I'm not sure why there are Bluetooth things "running" in services.msc though...
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Feb 5, 2014
it appears my windows 7 32bit thinkpad x200 has question marks at bluetooth adapters in device manager.
I have installed the drivers that are available on the website of lenovo producer, but no change is observable.
The device seems to work well, that is share and access files with android smartphone, and use android's internet, but when it comes to sharing internet with the smartphone, there is no transmission. I wonder if broken drivers could be the cause.
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Jan 24, 2010
Just had to share my experience with HP's Bluetooth mouse they currently offer because I can barely find any information regarding their mouse, just that they offer it and the specs. I just recieved it, I've gotten about an hour or two of full use with it after an awful installtion on Windows 7. So yeah my thoughts so far, pretty nice once you get it working.
Another thing, if you have EPP discount, or Academic discounts, and some other coupon codes you can get this at a nice deal. I was able to get it for about 44$ with a retractable mouse (20$) and free shipping at that point. So I got about 81$ (including shipping) worth of stuff for 44$, almost 50% off with all the discounts I had. Not bad I would assume for a nice looking mouse.
I'm just trying to provide an informational post with this mini-review. I hope it helps some people who are looking for a BT mouse.
Installation
In a couple words, pretty bad. Being bluetooth, I'd thought I'd fire up my bluetooth adapter, then just hit pair using native Windows, and let Win Update do it's thing if needed. Everything went through fine, choose no pairing code, and things installed, but things didn't work. Threw in the disc, followed instructions, no worky still. After a restart, and trying again, seemed to work....
Usage........................
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Jan 9, 2015
The day before yesterday I bought a new Lenovo IdeaPad U330p without operating system. I already installed Windows 7 Ultimate 64 bit, Microsoft Office 2013 and some drivers.
Yesterday everything worked properly, but since today there's always a bluetooth symbol appearing (approximately) every 20 sec) on the right side of the screen. It disappears immediately.
It is not possible to click on the symbol, it still disappears.
I already tried to uninstall the Bluetooth-driver, but it didn't work. After restart they are reinstalled automatically.
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Jun 6, 2013
My lenovo g570 laptop does not found network adapter for wifi and blue tooth it did not recognize the hardware part may be. because i install software for that so may time. few days back i used wifi as well as bluetooth in my lapi but for last two or three month i just used lan for internet connection and in between i changed my os which is win 7 ultimate to win 7 proff. I don't know what is the reason for that.
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Aug 30, 2011
I just upgraded my x120e to windows 8. i can't open my bluetooth, i have already tried FN+ F5. Nothing happend. bluetooth is important for me.
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Jan 21, 2013
I want to turn Wi-Fi and Bluetooth to save the battery but I can't find the way to do it. There is no button or smth like this. How to do it?
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Apr 18, 2014
How do I go about installing Bluetooth on my X31 2673? I plan on getting a Bluetooth speaker to sync with it. I don't have Bluetooth installed on the X31, I will need to upgrade. Are the Bluetooth parts difficult to find for an older X31 2673? Is it worth the cost? Or should I just buy a identical X31 with Bluetooth?
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Mar 30, 2014
I have a G710 that I just purchased this week and just got around to setting up my cell phone to bluetooth some photos to it and found the G710 could not be discovered so I checked and found this error message in the properties status for the bluetooth as:
"Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)"...
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Jul 18, 2011
Just received my Thinkpad W520 4270 CTO with bluetooth installed. It was a DOS workstation that I installed Win 7 x64 Ultimate on and I finally got all the drivers installed but the bluetooth software says there is no BT device connected to my laptop. I checked the BIOS settings and confirmed the BT is enabled. I even disabled it, saved, then enabled it to toggle. Hitting the Fn+5 combo doesn't trigger the light or any "Found New Hardware." When the laptop first boots up the BT light flashes along with the wifi light and the HDD activity light. I haven't yet been able to load another OS, but I'm downloading Arch Linux and BackTrack 5 to test to see it's possibly an OS issue.
I realize the sticky about the "do not update the bluetooth drivers" but I'm not getting my bluetooth to work at all, not even being recognized by the OS as an "unknown device."
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Sep 13, 2014
i have lenovo ideapad s510p , i download win7 but when i try to send file via bluetooth i cant find devices ,bluetooth is turned on an i see this message
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Jun 27, 2014
Its Bluetooth is not listed under Device Manager and I can't find it anywhere.Before that, it isn't working at all.
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Aug 20, 2012
I have a Lenovo X230 2324-3XU, and I cannot pair my bluetooth headphones to the computer. I can turn on the bluetooth with the Fn+F5 function, but the bluetooth icon doesn't appear in my icon tray, and I can't use the Add Device to discover the headset.
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