Dell :: GPU Fan Not Responding

Jun 13, 2009

My laptop is the E1705, with ATI x1400 card. The graphics fan is not turning on, no matter how hot it gets.

I have used i8kfangui in the past with great success. However, no matter what I do (hardware sensor on/off, fan force to high, auto control, manual control), the GPU fan will not start up. If I set i8k to monitor, it correctly reports that the fan never turns on, even as it reaches 76C. If i8k tries to set the fan speed, it will report that the fan is running at ~2000 rpm, but the fan is in fact not moving.

I don't think the fan indices are wrong, because the CPU fan control works correctly, and I've tried all the other valid options.

Does anyone have any ideas or been in a similar situation?

I just got this notebook back from Dell, and they replaced the motherboard. My only thought is that they could have forgotten to connect the GPU fan to the power. If no other solution comes up, how can I convince the Dell guys to fix it? i8k isn't supported by Dell, and if I just tell them that it gets hot, I'm sure they're used to that complaint...

I'm pretty comfortable fixing computers, but I looked up how to access the graphics card and it seemed like an awful lot of steps, so I'd rather not do this myself unless there is a simple way to visually identify that the card is not plugged in, or something like that.

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