Dell Inspiron 5520 :: Datasafe Local Backup 9.4.67
Mar 2, 2013
I've just got a new Windows 7 Dell Inspiron 5520 latop. I'm trying to create a set of system recovery DVDs for it. I used the Datasafe Local Backup with my Verbatim DVD+R dvds, but it just spat these straight out and said insert writable DVD. I thought it could be a problem with the DVDs (they have RW logo on them) so I got some DVD-Rs which don't. However, Datasafe still spat them out. So I tried uninstalling it and reinstalling the latest version. This accepted the DVD-Rs and wrote the first DVD, but got to 5% of verifing the disk and then crashed out, asking for a new disk. I put a new disk in and it started again, and fell over at the same point. Then I abandoned the process, restarted the whole thing from the beginning, and it failed at the same point again. How I can create a set of system recovery disks.
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Mar 16, 2013
I have a Dell Inspiron N5010 purchased about 2 and a half years ago. I was just deleting some random programs which I don't ever use, and accidentally clicked on uninstall Dell Data Safe Local Back up.
How to reinstall it? I tried to do so by clicking this link [URL] .... but it just came up with an error message.
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Apr 15, 2013
I have a laptop in our lab that was full of a bunch of software that had been installed over the last year or so and I was trying to bring it back to how it was shipped from the factory. After booting with the F8 option then through Advanced Options I selected to restore the laptop to the factory image since there was no data that I needed from the unit. After the laptop restoration was finished I now boot to the BSOD and it perpetually asks for a startup repair which does not work. I made this unit a door stopper needless to say since there are no disks included in the purchase. Is there any way to get this laptop back to factory?
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Sep 25, 2011
I have dell inspiron duo 1090 with a multi touch screen suportted in windows 7, and the multi touch feature (right click with 2 fingers touch, zooming) used to work until I upgraded dell datasafe local backup to version 9.4.60 (after automatic reminder) and after this install the touch screen is working but the multi-tocuh functionality doesn't (although it was enabled in the windows settings) - no zooming or right click with 2 features touch, after I restored this software to version 9.4.51 the multi-touch is back to work, I checked this again and again to isolate the source of the problem and it really seems like a strange bug in datasafe 9.4.60.
How do I report this bug to dell so I could update the dell datasafe to an updated version but without loosing the multi-touch functionality.
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May 15, 2012
i have a Dell M5040 when i launch Dell Datasafe 2.0 the section to create Recovery Media has both the USB and CD/DVD grayed out. How do I reset Datasafe in case there was a limit to create only 1 copy of the recovery cds (which are no where to be found)?
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Feb 25, 2013
I had this problem with local internet area disconnecting and reconnecting (one second it shows it is enabled, other ethernet cable is unplugged, and that keeps repeating), which was caused by Ubuntu, I highly suspect.So I updated Bios to A11 and it charmingly fixed everything.
However, problem arose again. I've installed Ubuntu again on dual boot and tried updating Nvidia drivers which did not work well and broke Ubuntu again, which caused this internet problem again on windows 7 somehow (yes, this happened for second time . But this time I can't update Bios, or overwrite it's update).
I did not expect that after bios update this would happen again. I tried downloading various drivers from dell driver support. So, is there a way to overwrite same version of Bios, or (downloading some sort of drivers i might have mist, ect.?)
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Jul 6, 2009
differences are between the two.
Does the factory default., only back up the files that were originally on the drive when I first bought it, regardless of what I install afterwards? and the Custom backsup everything? I noticed that Factory Default is 10GB, but the Custom is 29GB. This is confusing because I only install two small programs on top the Factory Default. WHat is the other 19GB?
I have a Aspire 6930G that came with 3 partitions.
After I make my backup image, so I still need the recovery partitions?
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Jan 2, 2009
Back in my Windows days and for my servers at work (just a few), I always did the following to do backup:
1) DATA
Use SyncToy or copy the data folders (My Documents, etc.) to an external hard drive
2) OS and APPLICATIONS
Create an image using Acronis's TrueImage, so I don't have to re-install the applications or re-configure the OS
With Time Machine, I know it backups my User folder (Documents, Music, etc.), but does it also backup the computer settings, such that in the case of re-install, I just pop-in the original OSX Installation CD and restore from Time Machine without reconfiguring the OS AND re-installing the application again?
I noticed in the Time Machine hard drive there is also an Applications folder that contains the list of the same applications as installed in my MBP.
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Apr 25, 2014
I have a Thinkpad x130e. I completed my first backup using the Lenovo Rescue and backup application. The backup completed normally but, I still have an outstanding message in the message center telling me 'you need to perform your first backup'.
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Feb 19, 2013
I got a brand new VOSTRO 3660 with x3 USB 3.0, and since it has no CD/DVD my only option of creating Factory Recovery Image with DataSafe is thrught USB
which is USB 3.0.
I have done some digging before posting, and I understood that I had to enter to the bios and change USB debug Mode to Enable in order to make it work as USB 2.0 (Disable USB 3.0 functionality to install Windows 7 from a USB Flash Drive).
thing is that I tried that several thing to recover the windows 7, deleted the usb flash drive and made several copies and in the end of it I always get to a screen which tells me that "if you are trying to restore your pc from usb 3.0 ................change to a different usb port " .
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Jan 11, 2015
A few days ago I was using my laptop when the notification that I had to plug in the charger or my computer battery would die popped up. So I plugged it in and used it for a few minutes when suddenly the screen went black and the computer just shut off while plugged in. I noticed that my charging cord had a green light when it was plugged into the wall but the light went off as soon as it connected to my laptop. I've tried letting it charge, I've tried holding down the power button, I've tried removing the battery and plugging it back in, and I've tried a newer charging cord but the computer still won't turn on. No lights come on even when it is plugged into the wall.
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Feb 20, 2013
I just bought a new Dell inspiron 15R laptop , and i want to make factory backup.I insert a USB flash and press "continue", but it keeps loading and when it recognizes the USB flash and i press "start" it prints out that there is a problem with Dell Backup and Recovery and i should restart the program !
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Dec 29, 2012
I have a Dell Inspiron 17R Special Edition Laptop with Windows 8, bought on 12/16/2012. The Dell Backup and Recovery version 1.0.0.2 does not seem to work properly when using the "Recovery Media" option (“Create a copy of your factory image in case of critical hardware failure.”) for doing a "Factory Backup" with Discs.I am using new Maxell DVD+R discs.
After the first disc is written and validated it is ejected. A new blank disc is requested, placed in the drive, and then OK is clicked, and the new disc is in for a short while and then ejected without anything being written to it. Also, the DVD is still listed in the File Explorer as "DVD RW Drive (D:) Recovery" even though no DVD is in the drive and the drive tray is in (normally, when there is no DVD in the drive the DVD drive is no longer shown in the File Explorer).
If the backup is canceled and a blank disc is placed back in, then checking the properties of the disc shows 0 GB available and 0 GB Used - this error is corrected by Restarting the computer. After the Restart the disc is properly shown to have 3.9GB Available and 0GB Used.I tried again to do the backup and the same thing happened, with only the first disc actually being written and validated. That first disc is named “Recovery” and it does contain folders: Boot, EFI, preload, and Recovery. It has files: AUTORUN.INF, BOO.MGR, BOOTMGR, BOOTMGR.EFI, MASTERLOG, and Media.ico. Used space is 3.81 GB.
Since the Dell backup program for the factory image does not seem to recognize that a new blank disc is inserted after it was done with the first disc, I cannot make a backup of the factory image.
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Oct 8, 2011
I recently bought a new Inspiron 15R 5521 preinstalled with Windows 8and I have never powered it on because I want to make an entire disk backupas it is in a "pure" state.
I removed its harddrive (Western Digital, 1 TB) from my laptop to connectit to my desktop with 2 harddrives (one for system (Windows 7, 64 bit); the otherfor data (2 TB)), but never started the installed system to prevent the systemfrom writing some system information into the Inspiron disk.Instead I inserted a Windows PE CD embedded with Acronis True Image 2013.I chose "Disk Backup". The Inspiron harddrive had 6 partitions.The destination drive (where the image created was to be saved) was the 2-TB data disk.Clicked "Finish" and writing Partition 1...done, 2...ok, .... 6 ok and"Backup Process Failed!" at the final stage.
The final stage seems to be a partition layout.BTW the Acronis backup system has an option "Ignore Errors" (force complete).I gave it a try too, but the image created was incomplete with only 4 partitions.Macrium Rescue Disk is a similar one but with no ignore error option.I also tried this and failed at the final stage. No image created.The error message was "Unable to read from disk".Both the Inspiron disk and the destination drive happened to be Western Digital ones.I tried Western Digital Lifeguard checker on each and found no bad sectors.
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Apr 25, 2013
I just purchased an Inspiron 14R for my granddaughter (graduation present). I know Dell doesn't ship OS Recovery disks anymore (poor decision), but I thought I'd be able to create one from the Dell Backup and Recovery app.
However, all I see is the "System Recovery" option, which doesn't work. It fails after the first DVD. I don't have a flash drive to try that option yet.
But I don't really want 4 DVDs of a full system backup; I just want a Windows 8 OS Recovery DVD. The manual seems to say I have one opportunity to make one, but I've never seen that option.
There must be a way to get or make a simple Windows 8 OS backup--why is this so difficult?
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Dec 17, 2014
I made a USB back up using the Dell Backup and Recovery/Factory backup. I can't seem to get my laptop to boot up from a USB, though. I've looked at all the options I see via F2 and F12. But I see no mention of USB as something it could boot from.
My machine is an Inspiron 15 7000 series.
Backup Recovery version1.75.63
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Feb 22, 2013
my first time to own a laptop :D so now i bought this laptop ( inspiron 15r 5520 ) like 4 months ago .. laptop works perfectly fine and i like it :D now though i would like to upgrade it to windows 8 i already got my windows 8 now though im thinking of installing it on my laptop question is this if i were to install it right now what should i do ?? is there any drivers or anything i need to install once more after i install windows 8 ?
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Mar 28, 2013
I am using Dell inspiron 5520 with windows 8 os. I require driver for usb 3.0 for windows 8...
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Feb 24, 2013
I have an Inspiron 5520, with Win 7 Home premium 64 bit and an external Western Digital HDD My passport Essential SE (3.0). The laptop is fairly new, I purchased it last June. From first day it seemed that something was wrong with the connection with the hdd. In case I was even touching the cable of the hdd it was disconnecting for example, and since yesterday it doesn't detect it at all!
The light of the hdd goes on, and I can feel it working, but I get no beep sound on my computer, I dont see the drive on device manager, and in general its nowhere!
I tried the hdd in all four USB ports and nothing. The drive has no problem on other computers (with OS Vista and Win 7). My mouse works perfectly on all four usb ports.I updated the drivers for BIOS and chipset, I run pc check up. I checked both laptop and drive with antivirus and antispyware programs. I reinstalled the driver from WD website.
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Feb 27, 2013
Here are my computer specs:
Manufacturer: dell
Model: Ispiron 5520
Rating: 5.6
Processsor: Intel(R) Core(TM) i%-3210M CPU @ 2.50 GHz 2.50 GHz
Installed memory (RAM) 6.00 GB (5.86 usable)
System type: 64- bit operating system
Windows 7
I don't know why, but anything I have open- chrome, games, word, windows, periodicly acts as if it is minimized, except I can still see it. If I am on word, I might be typing. Then it happens, and no matter what I do nothing happens unless I click the window again. That means something else, not an application, is opening and closing in the background. The border color changes when this happens. It happens about every minute to five minutes. I think it might be McAfee, but I'm not sure- I can't uninstall it anyways, wont work enough to uninstall or let me delete the files. I did the whole dell scan thing from their website, everything twas fine it said. Sometimes, my computer also fades black and back on, again and again and again- unless I restart it.
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Oct 1, 2012
I got a new Inspiron 15R 5520. The problem is I can't boot the laptop from a USB stick like I did on N5040(My 2 years old laptop), and there is no option to do this. First, I hit 'F2' to enter the BIOS setup page, there are only 3 options under the boot device: Hard Drive, CD/DVD, Network. I restart the computer and hit 'F12' to select boot device, still no USB.
Does Dell freeze the function to boot from USB device?
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Nov 29, 2012
I have had a Dell Inspiron 15R 5520 since late august now. Not long ago an error message appeared saying my charger wasn't working. I knew that my battery was messed up. I went to a best buy and I was told that I had to buy a $80 universal charger. I knew right away this was false so I left. Is there anyway I can get a replacement battery off the warranty or some other way?
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Apr 13, 2013
Just got my Dell Windows 8 laptop and looking at disk management I can see 4 partitions in there in addition to the one containing the OS. See image below.
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Feb 3, 2015
I Have just buy a Dell 552o and after i install every diver, my wifi still not work!
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Apr 5, 2013
I've had this laptop for just over a month and the battery capacity is only at 83% (tested with Dell Support Center). A couple of days ago this was at 87%.
If this is normal for the battery to lose capacity so quickly (nearly 20% in just over a month seems a lot to me..) or should I consider asking Dell for a replacement?
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Mar 22, 2013
my new dell inspiron 14 z 5423 with ubuntu is not giving battery backup. it is only working for 1 hr on full charge. is there any hard ware issue with my laptop.
its disiipating lot of heat....
should i contact service center regarding this
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Nov 22, 2014
The hard drive crashed on my Inspiron 1750. We purchased this laptop in 2009 with Windows 7 OS. I am trying to find a link/section on Dell site to purchase replacement Microsoft Windows 7 OS CD/DVD for my system, but so far not successful. I did not create backup OS CD/DVD when I purchased, I thought I did.
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Mar 3, 2013
I recently bought a new Inspiron 15R 5521 preinstalled with Windows 8and I have never powered it on because I want to make an entire disk backupas it is in a "pure" state.
I removed its harddrive (Western Digital, 1 TB) from my laptop to connectit to my desktop with 2 harddrives (one for system (Windows 7, 64 bit); the otherfor data (2 TB)), but never started the installed system to prevent the systemfrom writing some system information into the Inspiron disk.Instead I inserted a Windows PE CD embedded with Acronis True Image 2013.I chose "Disk Backup". The Inspiron harddrive had 6 partitions.The destination drive (where the image created was to be saved) was the 2-TB data disk.Clicked "Finish" and writing Partition 1...done, 2...ok, .... 6 ok and"Backup Process Failed!" at the final stage.
The final stage seems to be a partition layout.BTW the Acronis backup system has an option "Ignore Errors" (force complete).I gave it a try too, but the image created was incomplete with only 4 partitions.Macrium Rescue Disk is a similar one but with no ignore error option.I also tried this and failed at the final stage. No image created.The error message was "Unable to read from disk".Both the Inspiron disk and the destination drive happened to be Western Digital ones.I tried Western Digital Lifeguard checker on each and found no bad sectors.
Otherwise perhaps is that a trick or technology to lock disks?
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Feb 1, 2015
My 15R 5537 harddrive is completely broken. I do not have recovery disks - silly me - and the automated recovery wont work because its truly toast. So since the rest of it is fine I have 2 questions:
(1) What replacement hard drive should I purchase - am thinking whatever was in it but not from Dell?
(2) How do I most easily reload everything from Windows 8 etc. up? I understand the Windows license is hardwired onto the Motherboard but how can I take a new blank harddrive and get it back to a vanialla Dell/Windows 8 setup without losing my mind?
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Apr 5, 2013
I have inspiron 5520 and i brought new windows 8 after that I lost all the drivers and every time i try to download any driver from dell drivers it says it can't be installed because my computer doesn't meet the minimum requirements.
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