Dell Inspiron 5520 :: With Disabled Keyboard - Touchpad Functional
Apr 8, 2013
Ive had the laptop about two weeks and honestly, do not know how this happened, but the keyboard on the laptop stopped working 2 days ago. A USB keyboard does not work either. The on screen keyboard is the only way to use this laptop now. Steps I have taken to resolve the issue that have not worked are
1. unplugging of all peripherals, powered it off, disconnected the power cord and removed the battery and let it sit for a minute, then powered it back up with no peripherals and nothing, no change.
2. system refresh did nothing to bring the keyboard back.
3. uninstalled keyboards in device manager and rebooted to nothing from the keyboard.
It seems odd that the on screen keyboard is the only keyboard option that works, does the onscreen keyboard have an override that prevents any other type of keyboard from working while it is enabled? i get the vibe that the use of the onscreen keyboard is at the root of this issue, and the touchpad mouse has remained functional, its just the keyboard
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Jan 28, 2015
I have this thing running on Windows 8.1. My problem is, if I hit a key, there's a delay before the touchpad and buttons become functional again. My brother suggested not making the mouse disappear when typing, but that didn't work. Is it possible to change this or is it just how it is?
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Feb 1, 2013
I recently purchased dell 15R 5520 inspiron. After 4 months of usage suddenly few days back the system showed popup message that the battery charging is disabled . So I had contacted the customer service centre and after one hour they concluded that battery be replaced. They sent a new battery for replacement but replacing with new battery showed me the same message of battery charging disabled.
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Jul 18, 2012
I have a new Thinkpad T430 and I have an issue with the touchpad. My touchpad is disabled while holding a key on the keyboard which is extremely frustrating. If I hold down a key then my pointer will move a short distance before stopping and becoming unable to move any further until I release the key. I've learned that this feature is know as the palmcheck feature of the ultranav drivers. However, in the settings for my touchpad, there is no palmcheck setting. The feature seems to simply be on with no option to turn it off. I have updated to the latest drivers, but still there seems to be nothing I can do to fix this issue.
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Apr 9, 2013
I have purchased Dell Inspiron 15R 5520 i7 few months back. It is working fine, I now I fell that my system gets heated up a lot early and too much. Particularly, around the touchpad area. I have also noticed that regardless of the heating up, the cooling fan runs so slow. I assume, it should speed up when the system is getting hotter, but it does not.
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Feb 13, 2013
I am using amazing inspiron 5520 & I am satisfied with it but I just noticed that the touch pad just only used for moving the pointer there are no extra functions such as scrolling ,, zooming ,, etc ... I can't find the touchpad settings in my control panel...
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Sep 26, 2014
I have the Dell Inspiron 3135, Series 3000 and while cleaning I must have hit a combination of buttons or something because now my finger touchpad does not work. I am stuck with navigating through the touchscreen. What keys do I hit to turn the touchpad back on?
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Jan 9, 2014
When I disabled the touch-pad (by Fn+F3) the touch-pad is disabled but the orange light indicator doesn't work...It worked before very well I don't know what is the problem? I uninstalled and reinstalled the touch-pad driver again but there is no change..I'm working on win 8 64 bit
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Mar 9, 2013
Dell n1510 - receive error 24 ... I have run all updates, tried an older driver and re-installed the latest drivers, without success.
Unable to test keyboard by pressing f8 at start-up to get to a command prompt. also unable to press f6 to enable keyboard.
In windows mobility center, the 'turn on' button for the touch pad is grayed out. Is it possible that the keyboard/touch pad connections are not plugged in tightly? i don't want to to open up the laptop unless that is a good option...
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Jan 7, 2015
As the title says, there is no driver available for the keyboard/touchpad on this laptop. There is no way to adjust the current touchpad settings. I've followed all the troubleshooting steps for Windows 8.1, but this model simply lacks a Dell Touchpad interface or any settings to change gestures or scrolling speeds and sensitivity. None of the usual gestures even work, not even pinch-zoom.
This wouldn't be a big deal if there were a driver available to fix the issue, but there isn't - this model does not have a input driver available at all. All that is provided is an ancient Mouse Properties thing that seems designed for a wired mouse and some ETDWare SmartTouch thing that does nothing at all as far as I can tell. The literature for this model claims that the laptop has " a roomy, gesture-enabled precision touchpad, [which can] zoom, click and point with impressive accuracy and speed." Well the gestures consist of two finger scrolling and nothing else, and there is no zoom, not to mention any other gestures, and accuracy and speed tend to rely on users tweaking things to their own unique preferences (impossible as it is).
All this is to say, is Dell working on getting an input driver for this model? Is there an update in the works? Is there some other method available to remedy this unfortunate failing of an otherwise pretty nice machine? If I don't hear back in a week or so, I'm just going to return this and buy a different brand.
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Dec 23, 2014
I own a Dell XPS L502x. For the past couple of months, if I reboot or close the laptop lid, the touchpad is automatically disabled and I have to enable it to use it again. It never used to do this. Is there a way to shut off or 'disable' this automatic disabling action?
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Jan 26, 2014
The touchpad and mouse are disabled on win 8.1 after the login on my x230t.
Before i open the session the touchpad works fine, but not at all when the session is open.
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Jul 2, 2014
I have three user profiles in my Compaq Presario CQ-42, one is administrator and others are "Other User". When I fisrt saw the synaptics touch pad settings window through my first "Other User" profile 1, in Mouse Properties->Device Settings->Synaptics LuxPad V7.4->Settings, all the options in this window were available for selection and no one was diabled. Now when I go to "Administrator" Profile, Some of the options in this settings window are disabled and appear to be partly hidden. Like the option "Enable Pinch Zoom in Pinch Zoom section" and "Enable Pivot Rotate in Rotating" appears to be hidden/disabled.
For verifying this, I created the another "Other user" profile 2 but no success and I found the same problem here also. I also tried to unistall the synaptics driver several times from all the profiles but every time I re-installed them and checked to get the same result. The settings were only accessible for "Other User" Profile 1 each time and were disable for Administrator profile and "Other User" Profile 2. I can produce the snaps of same if required.
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Oct 24, 2013
So I love my Lenovo yoga until I upgraded to windows 8.1 then all of a sudden every time I signed into my computer via Microsoft account my keyboard and audio would be completely disabled I called Lenovo support they connected to my computer went through all of my settings and uninstalled and reinstalled drivers, nothing his last guess was to tell me to restore my computer.
So I did and as my laptop ramped up it asked to sign into a Microsoft account so I did (keep in mind this computer is fully functional after the restore everything works perfect) as soon as I hit the enter key the keyboard and audio become disabled fully disabled my, physical keyboard. Since the computer worked great right after the restore I also know that it is not a hardware issue as I have already sent it out to get all the sensors replaced its a software problem that revolves around my Microsoft account who do I talk to about this Lenovo? Or Microsoft? Lenovo just keeps telling me that I need to restore my computer completely ignoring the exact issues I am describing ,and as far as Microsoft account, this is not something I control I only own the account Microsoft manages it so why is my Microsoft account disabling my keyboard, again I stress I have done every single driver check there is I have uninstalled all of them and reinstalled.
I have looked through my settings as well as had a technician remotely control my computer to confirm that the computer is in perfect working order no settings out of place and then I restored all my settings to default and then restored the computer and everything works great until I enter my Microsoft account email and password then my keyboard becomes disabled instantaneously. And yes I was able to sign in using the keyboard
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Dec 1, 2009
I installed the latest dell connnection manager, but the wifi-catcher switch is still not functional. Has dell abandoned this feature or am i missing something?
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May 29, 2014
Due to the problems i reported in june with one of the pre-instaled programs (Skype) causing a BSOD, and the newest drivers for the laptop being very outdated, i have tried a lot of things trying to update my GPU drivers. After the issue was temporarily fixed (neither skype, nor sonix who turned out to have supplied the faulty driver, nor hp have done anything to actually solve it permanently) the system seemed to work normally.
However lately i've been noticing a lot of overheating, and applications running at substandard speeds, so i wanted to check on my gpu. As it turns out the device manager does not see the dedicated ATI Mobility GPU at all, and instead had been using the "powersaving" Intel GPU.
I tried reinstalling the original switchable graphics system from the HP site, because i suspected something might have been disabled there, as CCC was not available any more, but any attempted driver update from the SP53404 package fails to install the drivers for the ATI GPU.
How can i get my GPUs and drivers reset to default conditions?
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Jan 11, 2015
A few days ago I was using my laptop when the notification that I had to plug in the charger or my computer battery would die popped up. So I plugged it in and used it for a few minutes when suddenly the screen went black and the computer just shut off while plugged in. I noticed that my charging cord had a green light when it was plugged into the wall but the light went off as soon as it connected to my laptop. I've tried letting it charge, I've tried holding down the power button, I've tried removing the battery and plugging it back in, and I've tried a newer charging cord but the computer still won't turn on. No lights come on even when it is plugged into the wall.
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Feb 22, 2013
my first time to own a laptop :D so now i bought this laptop ( inspiron 15r 5520 ) like 4 months ago .. laptop works perfectly fine and i like it :D now though i would like to upgrade it to windows 8 i already got my windows 8 now though im thinking of installing it on my laptop question is this if i were to install it right now what should i do ?? is there any drivers or anything i need to install once more after i install windows 8 ?
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Mar 28, 2013
I am using Dell inspiron 5520 with windows 8 os. I require driver for usb 3.0 for windows 8...
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Feb 24, 2013
I have an Inspiron 5520, with Win 7 Home premium 64 bit and an external Western Digital HDD My passport Essential SE (3.0). The laptop is fairly new, I purchased it last June. From first day it seemed that something was wrong with the connection with the hdd. In case I was even touching the cable of the hdd it was disconnecting for example, and since yesterday it doesn't detect it at all!
The light of the hdd goes on, and I can feel it working, but I get no beep sound on my computer, I dont see the drive on device manager, and in general its nowhere!
I tried the hdd in all four USB ports and nothing. The drive has no problem on other computers (with OS Vista and Win 7). My mouse works perfectly on all four usb ports.I updated the drivers for BIOS and chipset, I run pc check up. I checked both laptop and drive with antivirus and antispyware programs. I reinstalled the driver from WD website.
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Feb 27, 2013
Here are my computer specs:
Manufacturer: dell
Model: Ispiron 5520
Rating: 5.6
Processsor: Intel(R) Core(TM) i%-3210M CPU @ 2.50 GHz 2.50 GHz
Installed memory (RAM) 6.00 GB (5.86 usable)
System type: 64- bit operating system
Windows 7
I don't know why, but anything I have open- chrome, games, word, windows, periodicly acts as if it is minimized, except I can still see it. If I am on word, I might be typing. Then it happens, and no matter what I do nothing happens unless I click the window again. That means something else, not an application, is opening and closing in the background. The border color changes when this happens. It happens about every minute to five minutes. I think it might be McAfee, but I'm not sure- I can't uninstall it anyways, wont work enough to uninstall or let me delete the files. I did the whole dell scan thing from their website, everything twas fine it said. Sometimes, my computer also fades black and back on, again and again and again- unless I restart it.
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Oct 1, 2012
I got a new Inspiron 15R 5520. The problem is I can't boot the laptop from a USB stick like I did on N5040(My 2 years old laptop), and there is no option to do this. First, I hit 'F2' to enter the BIOS setup page, there are only 3 options under the boot device: Hard Drive, CD/DVD, Network. I restart the computer and hit 'F12' to select boot device, still no USB.
Does Dell freeze the function to boot from USB device?
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Nov 29, 2012
I have had a Dell Inspiron 15R 5520 since late august now. Not long ago an error message appeared saying my charger wasn't working. I knew that my battery was messed up. I went to a best buy and I was told that I had to buy a $80 universal charger. I knew right away this was false so I left. Is there anyway I can get a replacement battery off the warranty or some other way?
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Apr 13, 2013
Just got my Dell Windows 8 laptop and looking at disk management I can see 4 partitions in there in addition to the one containing the OS. See image below.
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Feb 3, 2015
I Have just buy a Dell 552o and after i install every diver, my wifi still not work!
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Apr 5, 2013
I've had this laptop for just over a month and the battery capacity is only at 83% (tested with Dell Support Center). A couple of days ago this was at 87%.
If this is normal for the battery to lose capacity so quickly (nearly 20% in just over a month seems a lot to me..) or should I consider asking Dell for a replacement?
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Jan 5, 2015
•Windows 7 Home Premium 64-bit Service Pack 1
•Pavilion G6 Notebook PC
•Product number: A4G29AV
•IDT High Definition Audio CODEC
I cannot get certain types of audio output through either my headphones or my onboard speakers, even though all of my speakers are functioning correctly.
My headphones are connected through a USB device and my speakers are built into the laptop. Things that will play are System Sounds, Audio Configuration Tests, and the occasional youtube video for a reason I cannot identify.
Beyond that, there is no sound output. However, I have confirmed that both my onboard speakers and my headphones are working correctly.
I have performed a reboot, am in the middle of a malware scan, and checked all of my volume controls to make sure nothing has been accidentally muted. I still have yet to try uninstalling the driver and a system restore.
The only thing that changed on my PC before the problem occurred was connecting it to a TV via HDMI cable. In that instance, all audio was correctly rerouted to the TV speakers.
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Apr 5, 2013
I have inspiron 5520 and i brought new windows 8 after that I lost all the drivers and every time i try to download any driver from dell drivers it says it can't be installed because my computer doesn't meet the minimum requirements.
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Mar 2, 2013
I've just got a new Windows 7 Dell Inspiron 5520 latop. I'm trying to create a set of system recovery DVDs for it. I used the Datasafe Local Backup with my Verbatim DVD+R dvds, but it just spat these straight out and said insert writable DVD. I thought it could be a problem with the DVDs (they have RW logo on them) so I got some DVD-Rs which don't. However, Datasafe still spat them out. So I tried uninstalling it and reinstalling the latest version. This accepted the DVD-Rs and wrote the first DVD, but got to 5% of verifing the disk and then crashed out, asking for a new disk. I put a new disk in and it started again, and fell over at the same point. Then I abandoned the process, restarted the whole thing from the beginning, and it failed at the same point again. How I can create a set of system recovery disks.
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Dec 14, 2012
I have a dell inspiron 5520 3rd gen, and the dvd tray doesn't always open when I want it to. sometimes it does open, and sometimes it doesn't.
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