Dell Inspiron 15 7000 :: No Driver Is Available For The Keyboard / Touchpad Of Laptop
Jan 7, 2015
As the title says, there is no driver available for the keyboard/touchpad on this laptop. There is no way to adjust the current touchpad settings. I've followed all the troubleshooting steps for Windows 8.1, but this model simply lacks a Dell Touchpad interface or any settings to change gestures or scrolling speeds and sensitivity. None of the usual gestures even work, not even pinch-zoom.
This wouldn't be a big deal if there were a driver available to fix the issue, but there isn't - this model does not have a input driver available at all. All that is provided is an ancient Mouse Properties thing that seems designed for a wired mouse and some ETDWare SmartTouch thing that does nothing at all as far as I can tell. The literature for this model claims that the laptop has " a roomy, gesture-enabled precision touchpad, [which can] zoom, click and point with impressive accuracy and speed." Well the gestures consist of two finger scrolling and nothing else, and there is no zoom, not to mention any other gestures, and accuracy and speed tend to rely on users tweaking things to their own unique preferences (impossible as it is).
All this is to say, is Dell working on getting an input driver for this model? Is there an update in the works? Is there some other method available to remedy this unfortunate failing of an otherwise pretty nice machine? If I don't hear back in a week or so, I'm just going to return this and buy a different brand.
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Jan 23, 2015
I recently bought this 2-in-1 and I love it but when using the keypad the cursor freezes temporarily in between actions so I have to resort to touch to continue. There's a lag of a few seconds (10) that is frustrating when I want to use the device as a laptop. The touchpad becomes unresponsive and I have to wait or use touch to continue...
Can this be altered in Settings or is it a bug?
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Mar 12, 2013
I recently installed Windows 8, and I am trying to get the latest Dell drivers for Windows 8. I can download the Alps_Touchpad_W8_X02_A01_Setup-CXWXW_ZPE driver, but when running the exe it fails to extract the files. All I get is in the extracted C:DellDriversCXWXW folder is a Version.txt file. There is a popup that then asks if I would like to run in compatibility mode, but doing that does not work either. Also, running as administrator does not work.
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Jan 7, 2014
How to turn on the backlit keyboard feature. There is a button (f10) which is supposed to turn it on, but when I press it nothing happens.
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Dec 4, 2014
This week I took delivery of an Inspiron 7000 laptop for my daughter, and some of the keyboard symbols are typing incorrectly. EG when hitting the " key she get the @ symbol, the @ symbol is giving the british pound symbol, and maybe one or two others are incorrect (I am at work at present and don't have the laptop with me to give all the wrong keys).
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Jan 10, 2015
I've notice that the keyboard autolock does only work when i fold the computer into a full tablet mode.
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Jan 3, 2015
I got Dell Inspiron 17 7000 Series touchscreen laptop, and When I use Google Chrome browser, everything's okay from the start but sometimes it just stops responding to my mouse clicks and responds only to taps on touchscreen. Sometimes cursor dissapears when I try to move it from touchpad in Chrome. It appears when its positioned in lower Windows menu but dissapears as moved onto browser screen. Sometimes it doesn't disappear and I can move it, just can't click anything. Maybe there would be a point to reinstall Chrome?
It never happens for my DJing programs or other stuff. Oh and one more. For example, in some games and DJing program where I need to move equalizers and so, when using touchscreen I can't swipe, pull things, the whole window swipes away. Is it because of Windows 8 possibility to swipe in apps from left corner or just a glitch?
An exact example is Candy Crush (oh,dont be too harsh on me for playing such silly stuff) :D but I can't swipe candies with touchscreen, I can just tap on one and then tap on next one to make them change places. Though it wasn't like that 2 days ago,I was able to swipe those dumb candies. Have I pushed some button or something? I got Classic Shell program that converts all the menus pretty much to Windows 7 look, maybe the problem is connected with that..?
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Dec 7, 2014
Suddenly my keyboard is not working.
if i press letter a = airplane mode starts,,, also letter e and = dont work...
i tuned off all and it fixed but the again the same problem
what can be happening this is a new device...
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Dec 13, 2014
I have a Dell Inspiron 7000 series and 2 days ago Windows installed a critical update which stopped my keyboard and mouse working, I have had to do a system restore to get it working again but with it being a critical update I'm assuming I will need it.
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Jan 19, 2015
How do I reboot my Dell Inspiron 13 7000 Series laptop without using a password? Or, how can I setup my laptop without a password?
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Dec 28, 2014
I have brought Inspiron 15 7000 with i7 4th Gen and 16 GB Ram
Due to Visualization Simulations i need around 24 GB Ram
Can i upgrade RAM of Dell Inspiron 15 7000 to 24 GB ?
How many RAM Slots are available in Inspiron 15 7000 ?
What's maximum RAM Upgrade capacity ?
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Mar 9, 2013
Dell n1510 - receive error 24 ... I have run all updates, tried an older driver and re-installed the latest drivers, without success.
Unable to test keyboard by pressing f8 at start-up to get to a command prompt. also unable to press f6 to enable keyboard.
In windows mobility center, the 'turn on' button for the touch pad is grayed out. Is it possible that the keyboard/touch pad connections are not plugged in tightly? i don't want to to open up the laptop unless that is a good option...
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Apr 8, 2013
Ive had the laptop about two weeks and honestly, do not know how this happened, but the keyboard on the laptop stopped working 2 days ago. A USB keyboard does not work either. The on screen keyboard is the only way to use this laptop now. Steps I have taken to resolve the issue that have not worked are
1. unplugging of all peripherals, powered it off, disconnected the power cord and removed the battery and let it sit for a minute, then powered it back up with no peripherals and nothing, no change.
2. system refresh did nothing to bring the keyboard back.
3. uninstalled keyboards in device manager and rebooted to nothing from the keyboard.
It seems odd that the on screen keyboard is the only keyboard option that works, does the onscreen keyboard have an override that prevents any other type of keyboard from working while it is enabled? i get the vibe that the use of the onscreen keyboard is at the root of this issue, and the touchpad mouse has remained functional, its just the keyboard
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Apr 8, 2013
My touchpad driver keeps disappearing and its the only way I can disable the touchpad - I much prefer to use the mouse and I am a touch typist so the touchpad is a nuisance. Unfortunately I don't seem to be able to find a win 8 touchpad driver or other way of disabling the touchpad - win 8 even on a standard laptop is magic and has improved my older laptop no end but its now annoying me due the limitation of drivers and the fact that the only way one can disable the pad is via the driver settings?
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Nov 4, 2014
It appears that the only way to scroll with the current driver is the two finger scroll. I need a driver that will allow me to edge scroll, that is using one finger on the far right of the touchpad for scrolling. Bonus points if the driver allows "momentum" and doesn't mess up other stuff.
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Mar 10, 2013
The touchpad on my Inspiron 15 stopped working this morning. I have a mouse plugged in and that seems to work but I'd like to get my touchpad working again. I've tried uninstalling and reinstalling the touch pad drivers but it won't allow the driver to reinstall.
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Feb 19, 2013
Somehow i disabled the touchpad on my laptop and now i can't seem to enable it.
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May 17, 2004
My Inspirion 7000 will not boot and won't enter bios setup. I turned on mode to reduce cpu usage, and to show startup on screen. Next thing I know it won't boot.
If I press f2 early during what should be the post testing it says "entering setup" at the bottom of the screen. It hangs right there and goes no further.
I've pulled the hd, cd/floppy, battery, tried everthing suggested from another user I found who had the exact same problem.
[URL] ....
I've tried to boot several different ways. It always hangs there at the 'entering setup' - won't boot from floppy or cd.
This laptop has worked without a problem for years. Running Win98se
Is there anyway to "reset" the bios when bios itself cannot be loaded?
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Mar 11, 2014
I have created a set of "System Recovery" (Reinstall Disk) DVD's for my inspiron 15 7000 laptop.I removed the traditional Sata HD from the laptop and installed Samsung Evo 840 SSD. Connected an external DVD drive and booted using the System Recovery Disk 1.
The files started loading but after half were loaded gave error of something like 0x8xxxxxx and asked to reboot. The same error occurred after another reboot.The Recovery Disk are fine as i have verified them using dell backup software.Also is it possible to create Dell Recovery partition (O/S and drivers e.t.c) somehow on the new SSD if i install Windows 8 using the OEM disk straight away?
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Jan 10, 2015
My 2013 Inspiron tended to come out of hibernation either quite slowly , taking 20 to 30 seconds to get to the log-in screen, or crash altogether (not every time, but every 2 or 3 wake-ups) which required a hardware reboot.. After doing some research, I found some information. It appears there may be some conflict between BIOS settings and Windows (8.1 in my case).
I checked BIOS settings and the only thing I found was that Intel's Rapid Start Technology was enabled. So I turned it off and rebooted. Turns out, the Rapid Start actually delayed the boot process: my computer boots MUCH faster now (about half the time from before) in the full boot process, it comes out of hibernation almost instantaneously (as I would expect from a system with i7 processor, 16 GB Ram and SSD) and it has not yet crashed when coming out hibernation.
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Dec 24, 2014
Just got the 1920 x 1080 version of the 13" inspiron. The left and right edges (about 5-10% and not top or bottom) of the screen are about half as bright as the rest of screen. Also on closer inspection I've noticed that on the left hand side, the middle part of the rubber edge is squashed in. Is this pretty much normal for these laptops? I'll see if my camera can capture these details.
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Nov 11, 2013
My new Inspiron is having an issue with connecting to my home wifi. The router (UPC TC 7200 U) is set to 5 GHz on Channel 40 with n-standard and delivers a strong signal on all other devices that are connected.According to the product description the Inspiron 7000 should have no problems finding this network as it has a dual-band wifi card.The issue also doesn't lie with the router as other new devices that I brought to my home can find and connect to the network without any problems.I downloaded and installed the current intel and dell drivers for the wifi card; still I cannot find the 5GHz network on my new dell.
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Nov 18, 2014
It seems as if the first time after I restart my laptop (Dell inspiron 7000 series, windows 8.1) and I attempt to use the volume/ backlight toggle/ brightness/ etc keys found on the F keys on my keyboard, I can use them pretty much freely. The problem is after I close my laptop for the first time since restarting I then have to hold the Fn button to use them. It can be very annoying at times considering you eventually get used to holding the Fn key, so after the first time using them since restarted you end up hitting F4/5/6 etc instead of changing the brightness or whatever setting you are trying to change. I was wondering if there was some type of setting where I can make these keys permanently free to use as opposed to having to hold the Fn keys after the first time the laptop is in sleep mode.
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Dec 19, 2014
When I start it up, the keyboard back light and camera light come on, the fan runs but the screen is completely black
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Dec 14, 2014
I am using Dell Inspiron 13 7000 2 in 1 laptop for last 2 months. It is a nice laptop to use.
But I have an issue now. It is that the touch screen touches itself automatically on the left side of the screen over top to bottom. It occurs occasionally and it is annoying. I can't control the mouse when it occurs. When I restart the system, it stops.
I can't find any solutions for that. I did calibrate also. It didn't worked.
It touches all over the left portion without gaps.
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Nov 16, 2013
I received my Inspiron 7537 1080 3 weeks ago. Everything works perfectly except the static noise after connecting headphones. Tried different headphones,latest drivers nothing worked. Dell has sent an engineer to look at the problem. He replaced entire motherboard but the noise is still there. I tried Bluetooth headphones and external sound card but this hissing noise is always there in the background. I am thinking about getting another one after refund but not sure if this static noise is present in all models or was this only one off.
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Dec 28, 2014
I have a new Dell Inspiron 13 7000 series laptop. I'm not sure if this is something I accidentally turned on, but I cannot figure out how to turn it off: Whenever I turn on the computer, the default voice speaks the time and date. It also speaks the time on the hour when the computer is on. I cannot figure out how to turn off the voice. I checked the Ease of Access settings and have verified that the Narrator is OFF. How to turn off the voice that reads the time?
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Jan 17, 2015
I have a dell inspiron 15 7000 series but can not find the webcam in the BIOS neither in the device manager.there is still a webcam (is it a fake) on top of the screen.Also I wasn't able to find any useful driver. Can you confirm if there is a webcam ?
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Dec 7, 2014
I have a new Inspiron 7000 series that I'm setting up. I have a restore app running to download a sizable amount of data from my old backup to this new computer.
Although I have the laptop plugged in and told it to NEVER sleep when plugged in - and I adjusted the hard drive (advanced power management) to stay awake for 120 minutes, it still seems to be going to sleep after a short (less than 1 hour period of time).
I have to hit the power button and wait for the screen saver, then I swipe it out of the way and must login to my laptop. The restore application stops running when it goes into this sleep mode.
Frustrating as my settings all seem to imply the system should stay awake.
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Jul 9, 2014
I bought a new Dell Inspiron 15 7000 core i7 with touch display about a week ago. I've noticed that on occasion, especially when running on battery power, the screen flickers slightly.
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