Dell Inspiron 7000 :: Won't Boot - Bad BIOS?
May 17, 2004
My Inspirion 7000 will not boot and won't enter bios setup. I turned on mode to reduce cpu usage, and to show startup on screen. Next thing I know it won't boot.
If I press f2 early during what should be the post testing it says "entering setup" at the bottom of the screen. It hangs right there and goes no further.
I've pulled the hd, cd/floppy, battery, tried everthing suggested from another user I found who had the exact same problem.
[URL] ....
I've tried to boot several different ways. It always hangs there at the 'entering setup' - won't boot from floppy or cd.
This laptop has worked without a problem for years. Running Win98se
Is there anyway to "reset" the bios when bios itself cannot be loaded?
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Jan 17, 2015
I have a dell inspiron 15 7000 series but can not find the webcam in the BIOS neither in the device manager.there is still a webcam (is it a fake) on top of the screen.Also I wasn't able to find any useful driver. Can you confirm if there is a webcam ?
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Jan 29, 2015
I'm trying to boot from legacy boot from my new dell 7000 series. however when i change from uefi to legacy i have no boot option. the whole boot list is empty.
i have called dell and the support desk told me dell has no support for legacy :S that means no windows 7 on my dell or any other os that uses non uefi...... i think the bios is corrupt is the whole list is simply missing.
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Feb 27, 2013
I ran the diagnostics test as instructed prev and all passed. I then loaded BIOS defaults as instructed and saw "2nd boot priority hard drive" What does this mean and can I fix?
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Sep 15, 2009
If you own an Inspiron XPS Gen 2 please let me know if there is an option in the bios "boot sequence" menu to boot from the modular bay.
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Jan 13, 2009
When I restarted I got a blue screen saying "memory parity error". I restarted again the blue screen was gone, and it tells me a NIC adapter is having problems,
and asks me to press (S) to shut it off. When I tried pressing 'S' it didn't respond (more like it froze), so I restarted again.
This time I can finally boot into windows. But now my 'new hardware found' wizard went berserk, and kept on telling me there is new hardware found, non-stop. I had a look at my Device Manager and noticed the following had exclamation marks on it:
-OHCI compliant IEEE 1394 host controller
-intel pro/wireless 2915abg network connection
-Ricoh R/RL/5c476(II) or compatible cardbus controller
-SDA standard compliant SD host controlle .....
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Feb 9, 2013
I would boot from USB but the USB device doesn't appear in the list of bootable device.... I also upgrade my bios to the latest version: A02 but it doesn't solve the problem.... What could I do?
Also I was thinking to upgrade using a bios of similar model like the XPS 15z, could give problem use a different model bios?
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Jan 3, 2013
What I Was Doing:
All I wanted to do was install an SSD (SanDisk Extreme 240GB) as my primary drive using factory recovery created from Dell Backup and Recovery/Recovery Media from USB drive.... I was trying to update firmware on the SSD. It requires a download and the creation of a thumb drive to which one boots after adding it in the BIOS. Ever since I tried using that thumb drive during boot (on power up it was in a USB slot with the intention of opening BIOS and setting that thumb drive as a boot device to complete firmware update) things have been a mess.
The Problems:
I have run into a situation where no matter what key I press during startup, it has no impact on the startup. Main problem is that F2 will not open BIOS. F12 does not show Boot Order.
Here are the symptoms:
Cannot access BIOS or Boot Order during POST All partitions on the factory 1TB hard drive now show in Windows File Explorer whereas previously only the partition labeled C: OS was shown
Potentially Stupid Things I Tried:
I discovered that if there are no hard drives installed, the system will boot to a DOS-type screen with options for Boot Order (with no drives it lists only Network Boot), Setup, Diagnostics, and Boot Configuration.
Setup takes me to the BIOS (vA11) but obviously with no drives showing Diagnostics takes to me to a test suite which when run gives me an error on the video memory but all else tests OK (tests of the video memory from within the Dell Suite within Win 8 show no errors) Boot Configuration gives me Legacy, UEFI Secure and UEFI Not Secure
I also downgraded the BIOS from A11 to A08 and then back to A11 in hopes of getting back access to BIOS but no luck.
Dell Inspiron 17R SE 7720, Win 8, 1TB, 32GB mSata, nVidia GT650M/2GB
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Feb 22, 2013
I have an Inspiron 17R SE 7720 running Windows 7 64-bit Pro which has been working fine, but I was thinking about getting an mSata flash drive to cache the hard disk, and reading on this forum discovered that my A01 bios version wasn't up to the job, so tried to update the bios tonight.
I downloaded the 7720A12.exe from the Dell site but wanted to backup my bios first. Again searching this forum, I saw a post that said there was a backup option when running the exe. Wrong.
Running it from within windows it immediately said it was going to reboot (I wasn't given an option!). My laptop powered down as if doing a restart, but immediately hung.
There was nothing but blackness on the screen, no text, no beeps. It appeared to be stuck in a boot cycle, as the screen back light was coming on, and off, and on, and off etc, for 10 minutes straight.
I powered down and powered up and I get the dell logo and can enter the bios setup, but after that, no matter what I do, I get a dos based "BOOT MENU" with just these options on:
Network Boot <- does nothing except messes up the display of this menu Setup <- loads the bios settings Diagnostics <- runs a diagnostic program which tests the hardware and reports all tests pass Change boot mode setting <- does nothing except messes up the display of this menu
I can't get passed this menu.
I've tried booting from a DVD - both a Windows 7 installation disk, and the Dell recovery DVD I created when I first got the laptop, neither DVD boots, and apart from buzzing the DVD drive, don't have any effect at all.
Both disks have been tested in another Inspiron laptop I have, and I also set the boot priority order in the bios so that DVD is the first item in the list.
I've also tried a bootable USB stick, but no joy there either. The light on the stick shows it's being accessed, but I still end up at the Boot Menu above.
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Mar 20, 2013
Recently, my HDD and DVD drive went-off together and Dell replaced the parts.
Since new HDD has been placed, support team installed Windows 7 Home Premium and I had a excellent booting time of 20 seconds (total boot time, BIOS A07, no mSATA).
While upgrading Dell drivers for bluetooth,prompted for BIOS update and upgraded it now.
After upgrading my BIOS to A09, now my BIOS boot time itself 19 seconds, and windows boot time is 23 seconds.
Why previously good performance went down after upgrading BIOS...
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Mar 11, 2014
I have created a set of "System Recovery" (Reinstall Disk) DVD's for my inspiron 15 7000 laptop.I removed the traditional Sata HD from the laptop and installed Samsung Evo 840 SSD. Connected an external DVD drive and booted using the System Recovery Disk 1.
The files started loading but after half were loaded gave error of something like 0x8xxxxxx and asked to reboot. The same error occurred after another reboot.The Recovery Disk are fine as i have verified them using dell backup software.Also is it possible to create Dell Recovery partition (O/S and drivers e.t.c) somehow on the new SSD if i install Windows 8 using the OEM disk straight away?
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Jan 23, 2015
I recently bought this 2-in-1 and I love it but when using the keypad the cursor freezes temporarily in between actions so I have to resort to touch to continue. There's a lag of a few seconds (10) that is frustrating when I want to use the device as a laptop. The touchpad becomes unresponsive and I have to wait or use touch to continue...
Can this be altered in Settings or is it a bug?
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Jan 10, 2015
My 2013 Inspiron tended to come out of hibernation either quite slowly , taking 20 to 30 seconds to get to the log-in screen, or crash altogether (not every time, but every 2 or 3 wake-ups) which required a hardware reboot.. After doing some research, I found some information. It appears there may be some conflict between BIOS settings and Windows (8.1 in my case).
I checked BIOS settings and the only thing I found was that Intel's Rapid Start Technology was enabled. So I turned it off and rebooted. Turns out, the Rapid Start actually delayed the boot process: my computer boots MUCH faster now (about half the time from before) in the full boot process, it comes out of hibernation almost instantaneously (as I would expect from a system with i7 processor, 16 GB Ram and SSD) and it has not yet crashed when coming out hibernation.
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Dec 24, 2014
Just got the 1920 x 1080 version of the 13" inspiron. The left and right edges (about 5-10% and not top or bottom) of the screen are about half as bright as the rest of screen. Also on closer inspection I've noticed that on the left hand side, the middle part of the rubber edge is squashed in. Is this pretty much normal for these laptops? I'll see if my camera can capture these details.
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Jan 7, 2014
How to turn on the backlit keyboard feature. There is a button (f10) which is supposed to turn it on, but when I press it nothing happens.
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Jan 19, 2015
How do I reboot my Dell Inspiron 13 7000 Series laptop without using a password? Or, how can I setup my laptop without a password?
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Nov 11, 2013
My new Inspiron is having an issue with connecting to my home wifi. The router (UPC TC 7200 U) is set to 5 GHz on Channel 40 with n-standard and delivers a strong signal on all other devices that are connected.According to the product description the Inspiron 7000 should have no problems finding this network as it has a dual-band wifi card.The issue also doesn't lie with the router as other new devices that I brought to my home can find and connect to the network without any problems.I downloaded and installed the current intel and dell drivers for the wifi card; still I cannot find the 5GHz network on my new dell.
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Nov 18, 2014
It seems as if the first time after I restart my laptop (Dell inspiron 7000 series, windows 8.1) and I attempt to use the volume/ backlight toggle/ brightness/ etc keys found on the F keys on my keyboard, I can use them pretty much freely. The problem is after I close my laptop for the first time since restarting I then have to hold the Fn button to use them. It can be very annoying at times considering you eventually get used to holding the Fn key, so after the first time using them since restarted you end up hitting F4/5/6 etc instead of changing the brightness or whatever setting you are trying to change. I was wondering if there was some type of setting where I can make these keys permanently free to use as opposed to having to hold the Fn keys after the first time the laptop is in sleep mode.
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Dec 4, 2014
This week I took delivery of an Inspiron 7000 laptop for my daughter, and some of the keyboard symbols are typing incorrectly. EG when hitting the " key she get the @ symbol, the @ symbol is giving the british pound symbol, and maybe one or two others are incorrect (I am at work at present and don't have the laptop with me to give all the wrong keys).
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Jan 10, 2015
I've notice that the keyboard autolock does only work when i fold the computer into a full tablet mode.
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Dec 19, 2014
When I start it up, the keyboard back light and camera light come on, the fan runs but the screen is completely black
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Dec 28, 2014
I have brought Inspiron 15 7000 with i7 4th Gen and 16 GB Ram
Due to Visualization Simulations i need around 24 GB Ram
Can i upgrade RAM of Dell Inspiron 15 7000 to 24 GB ?
How many RAM Slots are available in Inspiron 15 7000 ?
What's maximum RAM Upgrade capacity ?
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Jan 7, 2015
As the title says, there is no driver available for the keyboard/touchpad on this laptop. There is no way to adjust the current touchpad settings. I've followed all the troubleshooting steps for Windows 8.1, but this model simply lacks a Dell Touchpad interface or any settings to change gestures or scrolling speeds and sensitivity. None of the usual gestures even work, not even pinch-zoom.
This wouldn't be a big deal if there were a driver available to fix the issue, but there isn't - this model does not have a input driver available at all. All that is provided is an ancient Mouse Properties thing that seems designed for a wired mouse and some ETDWare SmartTouch thing that does nothing at all as far as I can tell. The literature for this model claims that the laptop has " a roomy, gesture-enabled precision touchpad, [which can] zoom, click and point with impressive accuracy and speed." Well the gestures consist of two finger scrolling and nothing else, and there is no zoom, not to mention any other gestures, and accuracy and speed tend to rely on users tweaking things to their own unique preferences (impossible as it is).
All this is to say, is Dell working on getting an input driver for this model? Is there an update in the works? Is there some other method available to remedy this unfortunate failing of an otherwise pretty nice machine? If I don't hear back in a week or so, I'm just going to return this and buy a different brand.
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Dec 14, 2014
I am using Dell Inspiron 13 7000 2 in 1 laptop for last 2 months. It is a nice laptop to use.
But I have an issue now. It is that the touch screen touches itself automatically on the left side of the screen over top to bottom. It occurs occasionally and it is annoying. I can't control the mouse when it occurs. When I restart the system, it stops.
I can't find any solutions for that. I did calibrate also. It didn't worked.
It touches all over the left portion without gaps.
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Nov 16, 2013
I received my Inspiron 7537 1080 3 weeks ago. Everything works perfectly except the static noise after connecting headphones. Tried different headphones,latest drivers nothing worked. Dell has sent an engineer to look at the problem. He replaced entire motherboard but the noise is still there. I tried Bluetooth headphones and external sound card but this hissing noise is always there in the background. I am thinking about getting another one after refund but not sure if this static noise is present in all models or was this only one off.
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Dec 28, 2014
I have a new Dell Inspiron 13 7000 series laptop. I'm not sure if this is something I accidentally turned on, but I cannot figure out how to turn it off: Whenever I turn on the computer, the default voice speaks the time and date. It also speaks the time on the hour when the computer is on. I cannot figure out how to turn off the voice. I checked the Ease of Access settings and have verified that the Narrator is OFF. How to turn off the voice that reads the time?
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Jan 3, 2015
I got Dell Inspiron 17 7000 Series touchscreen laptop, and When I use Google Chrome browser, everything's okay from the start but sometimes it just stops responding to my mouse clicks and responds only to taps on touchscreen. Sometimes cursor dissapears when I try to move it from touchpad in Chrome. It appears when its positioned in lower Windows menu but dissapears as moved onto browser screen. Sometimes it doesn't disappear and I can move it, just can't click anything. Maybe there would be a point to reinstall Chrome?
It never happens for my DJing programs or other stuff. Oh and one more. For example, in some games and DJing program where I need to move equalizers and so, when using touchscreen I can't swipe, pull things, the whole window swipes away. Is it because of Windows 8 possibility to swipe in apps from left corner or just a glitch?
An exact example is Candy Crush (oh,dont be too harsh on me for playing such silly stuff) :D but I can't swipe candies with touchscreen, I can just tap on one and then tap on next one to make them change places. Though it wasn't like that 2 days ago,I was able to swipe those dumb candies. Have I pushed some button or something? I got Classic Shell program that converts all the menus pretty much to Windows 7 look, maybe the problem is connected with that..?
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Dec 7, 2014
I have a new Inspiron 7000 series that I'm setting up. I have a restore app running to download a sizable amount of data from my old backup to this new computer.
Although I have the laptop plugged in and told it to NEVER sleep when plugged in - and I adjusted the hard drive (advanced power management) to stay awake for 120 minutes, it still seems to be going to sleep after a short (less than 1 hour period of time).
I have to hit the power button and wait for the screen saver, then I swipe it out of the way and must login to my laptop. The restore application stops running when it goes into this sleep mode.
Frustrating as my settings all seem to imply the system should stay awake.
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Jul 9, 2014
I bought a new Dell Inspiron 15 7000 core i7 with touch display about a week ago. I've noticed that on occasion, especially when running on battery power, the screen flickers slightly.
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Jan 12, 2015
My Inspiron 13 7000 2-in-1 laptop, after having the screen and hinges replaced due to other problems (ghost touches), now won't auto rotate the screen when in tablet mode. The keyboard is also functional when the screen is pushed back past 90 degrees, so when the keyboard is on my laptop but the screen is facing me. This doesn't happen in true tablet mode however.I've tried reinstalling all of the up-to-date drivers; chipset, BIOS, along with the ST Microelectronics 3-Axis Digital Accelerometer Driver.
There are a number of issues I can highlight that stop this from working;
1) in device manager there is no entry for ST Microelectronics 3-Axis Digital Accelerometer Driver, nor Accelerometer or anything I presume makes this function work. There is a Sensors collection, but nothing in there I think is it,. There is also no 'Unknown' device listed.
2) I should see PopUp_DM.exe in the running services and in the startup selection of programs. This is nowhere to be seen.
3) I don't appear to have a "Sensors" applet
4) when I choose 'Normal Startup' in msconfig & then reboot, it goes back to the bottom option, Selective startup. Is this something I need to do via the Dell BIOS Advanced Options?
Other than doing a full restore, which I loathe to do again as already prompted by Dell previous to this issue, what can I do? A bit worried that when Dell replaced my screen they didn't refit or include the accelerometer!
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