Dell Latitude E7440 :: Intel Proset WiFi Connection Utility
Nov 13, 2014
I've been having issues with this with this utility either not connecting upon resuming my laptop or even from a fresh start. I visit many offices at I am the IT manger and all the connections are saved in profiles but despite them being saved they won't connect even when I try to connect manually. The only way to get the adapter to connect is to right click Proset running in the tray and click "reset proset". Even now while typing this I am connected via wifi but the proset icon shows "connecting"
I've tried updating the wifi adapter drivers from Dell and Intel directly and also completely removed the drivers and re-installed them but I am still having the same issue.
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Dec 7, 2009
I'm having trouble with my wifi connection on my SXPS 16 with the Intel Wifi 5300 card.
I will be downloading something then at random times it looses connectivity and i will have to turn off my wifi and turn it back on then it works for a couple minutes and stops working once again.
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Aug 15, 2009
I reinstalled Vista 64-bit Business on my laptop. And I've installed all of the drivers which are working, but my wifi drops out every 20-30 minutes. I've done some research and found this isn't uncommon...
so I installed the lastest Intel drivers, disabled all of the power saving features on my wifi card/DCP.
But, it still disconnects! What the heck!? I might have had this same issue in Windows 7, but I can't really remember. All I know is that when I tried to back it up using WHS, it would always fail.
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Dec 16, 2013
When I take it off the internet works fine. Â
Running two Toshiba 32L2300U 32" tv's that have VGA connections. Â Since the eport only has one VGA connection the other is connected with a DisplayPort to VGA adapter.
I need to work from home on two monitors, not the laptop in a dock with the lid open and one TV screen. (Internet is restored when I open the lid as it's in the dock but only one monitor works.
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Dec 9, 2008
I just recieved my Latitude E6400 today. I like the laptop, but the Intel Wifi Link 5300 AGN adapter continually drops my wireless connections to my home Linksys WRT54G access point and router. This is a version 5 Linksys unit running in mixed b/g mode with WEP encryption. It is running with a unique SSID which is not broadcast.
At first, my connections would drop and it seemed related to the Control Point software preinstalled on the E6400. So I uninstalled the Control Point System Management and Connection Management software, and this seemed to result in a small improvement: I can do a download successfully, but if I'm idle any amount of time the connection drops. This last makes me think power to the Wifi Link card might be getting turned off somewhere if there is no activity. However the Control Point Security Manager software is still installed (as it came from the factory) and might also be contributing to the problem.
I've used an 802.11n-compatible WiFi card in my home.The driver version for the WiFi Link is 12.0.0.82 and is dated 07/08/2008. The Linksys access point has been here a couple of years and is running Linksys firmware version v1.00.6. It is set up for 128-bit WEP encryption. I've had numerous laptops connect to it, all with older Broadcom b/g cards, and as long as the WEP encryption is set properly there has not been a connection problem. now to see if I can duplicate the connection dropping issue.
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Aug 3, 2009
Is this a Sony product or part of Windows Vista?
If it is a Sony product, is anyone getting a better connection with the Windows utility?
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Mar 4, 2010
Download Link ...
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Jan 23, 2015
So I have been talking to the customer care representatives of Dell and they keep giving me different answers for my questions. So I was hoping I could have a more constructive discussion here without being put on hold for hours -_-
1. My E7440 came with a SSD. Can I add a second internal HDD along with the the SSD?
2. If yes, would buying it from a different vendor (say Amazon) and installing it myself void my warranty?
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Aug 10, 2014
I just purchased a new E7440 recently and most of the time, it will not shut down- the power light stays light, but display is off and the HDD light blinks every few seconds. If I leave it, it hibernates eventually but only shuts down when I actually hold down the power key.Â
The same thing happens if I restart instead of shut down.
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Mar 27, 2013
I just received a refurbished Inspiron 17R SE with the HD and SSD pre-installed.  I want to use the Intel Smart Response feature to speed up the hard disk with my SSD.  When I open the Intel Rapid Storage utility I see no accelerator button.  How do I enable this feature?
I have the BIOS SATA type set to Smart Response. Â It arrived with that setting. Â I don't know of any other setting that could affect this.
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May 15, 2014
I just got a refurbished E7440. Before booting into an OS (e.g. staying in BIOS or at the boot menu), and after booting into Ubuntu, the fan is always on high and never stop (even when the CPU is idle at 40 degree C)). I also have an E6420 and an E6440, have never seen this behavior on them.
I see both BIOS A06 and A07 has "thermal control" listed as enhancement. Updated the BIOS to A06, A07, then A08, still have the same problem in all of them.
Is this expected for all E7440s or just mine? What can I do to make the fan be "on-demand" (without using Windows)?
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Nov 30, 2014
In Window's control panel, Biometric Devices shows me that the drivers are ok "Allow biometric devices with windows" is flagged. With Broadcom FMA I can easly enroll my fingerprints
Everything looks good but at this point there's no way to use my fingerprints to logon with Win7 pro.
In control panel / programs I can see installed: Dell Data Protection | Security Tools and Dell Data Protection | Security Tools Authentication but I can't find out any program to manage my fingerprinters.
I tried almost everything, installing/uninstalling drivers, softwares and all this didn't work. I suppose that I should find a program or something that allows me to associate the enrolled fingerprints to my account.
I even tried to use Dell My Downloads (with Internet Explorer) but I cannot because during the installation I had the message Service Tag Number not supported.
Windows logon shows me, next to my account and security card, another "account" fingerprints, I even tried to login with this but I received the message "Fingerprint not verified" (obviously because they are not associated to any account)....
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Feb 17, 2014
Though in all adverts it boasts about strong encryption options, I could not find any way of encrypting the disk other than Windows Bitlocker.Â
In the Dell Data Protection Console, but there are no options in the Encryption Tab. I even downloaded directly from Dell product site DDP Encryption software (650 Mb !) but in the installation, personal installation option is disabled asking for only Enterprise installation which requires some kind of a server.Â
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Apr 9, 2014
I'm experiencing a problem with multiple Latitude E7440 laptops.
When I undock from a port replicator, the laptop screen goes black. The screen never returns to a usable state. I must turn off the laptop manually and power back on. This is not occurring 100% of the time but is occurring fairly often. I'm running the latest drivers and bios update.
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Jan 18, 2014
I need to check the normal operating temperature for the Dell Latitude E7440. My fan is constantly on and the air coming out the side vent is extremely hot. I have installed a temperature app and with basic use (windows 8.1 and 2 or 3 apps open) the core 0 and core 1 of the processor are running between 85 and 90 degrees Celsius. When plugged into power, the fan is permanently on high speed. I don't know if this is normal. I dont understand why it is getting so hot, i have the i7, 8GB, 256GB SSD, so literally no moving parts to generate heat. My battery (47Wh) drains very quickly as well, 2 1/2 hours max.
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Jan 15, 2014
2 days ago I was given a new work laptop - the E7440 (its brand new).
Straight away I noticed some loud buzzing noises which a fellow colleague said was the fan. It's quite annoying. I soon noticed however when my laptop was idle these noises would stop, and when I clicked they would start again. Whenever I ask the Laptop to do anything these noises start up, and considering im active on the machine all day.
There are high pitched, buzzing noises. And as mentioned are aligned to when the laptop is processing something. They also make sounds when I scroll the mouse for example.
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May 6, 2014
Received a new Latitude E7440 today, and I like having the option of a pointing stick and a trackpad depending on what I'm doing, however the pointing stick apparently also can be "clicked" instead of using the dedicated buttons... this is annoying to say the least.
When I'm moving the mouse pointer with the pointing stick, if I press a little too hard it thinks I'm trying to do a click/drag.
I can operate the dedicated buttons just fine, so is there some way to disable this pressure-sensitive click feature on the pointing stick? Otherwise I'll have to disable the stick entirely as it's more annoying that having somebody randomly clicking the mouse buttons while you're trying to work...
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Jun 26, 2014
I'm attempting to enable BitLocker on a Latitude E7440 running Windows 8.1. The system is in UEFI mode with Secure Boot enabled, so I'd like to use Secure Boot for integrity validation. I have the appropriate GPO set, but if I try to enable the TPM protector, I get the following warning event in the BitLocker-API management event log:
BitLocker cannot use Secure Boot for integrity because the expected TCG Log entry for variable 'SecureBoot' is missing or invalid.
This is immediately followed by:
BitLocker determined that the TCG log is invalid for use of Secure Boot. The filtered TCG log for PCR[7] is included in this event.
The system therefore ends up configured with a regular platform validation profile instead of using Secure Boot. Is this a problem with the firmware on the Atmel TPM on the system, or is it something else?
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Dec 23, 2014
My E7440 is new and shipped with Ubuntu (12.04), it has the A11 firmware version
key presses on the laptop's keyboard are randomly repeated making it usable without an external keyboard. [URL]....
Is there fix for this coming in a firmware update and/or is Dell working on a patch for the linux kernel?
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Feb 17, 2013
I am new in Windows 8 and i wanted to install either fedora or Ubuntu 12.10 in WIndows 8 64 bit. However, under Advanced options in the General settings, i don't see the UEFI settings tile which shows the UEFI firmware settings so that i can disable secure boot. What should I do, or which other way should I do so as I can be able to dual boot?
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Jan 27, 2015
I am experiencing an issue from the usage of the pointing stick (I have gotten accustomed to it) where the cursor would drift slightly about 3-4cm before it stops when I let go of the pointing stick. It occurs maybe about 5-10 times on a working day. The funny part is if I continue to move the pointing stick and letting go just right before it finished drifting, it would continue to drift perpetually until I allow it to finish drifting i.e usually drifts 3-4cm away from the pointed area. It causes me inconvenience whenever im dragging an icon or a browser around and it can get pretty annoying.Â
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Apr 17, 2014
I've had my laptop for a little bit under 2 months, so these are the things I have noticed.Â
Issue number 1: When you plug in the power cord into the computer, the screen freezes on what it is currently on. I noticed this issue because occasionally when I plug in my power cord, and try to use the mousepad to select something, the mouse pointer is gone! I have to unplug-replug the power cable to get the mouse pointer to show again. It seems to have to do with the screen
Issue number 2: when I carry my E7440 around in my bad, or have it shut for long periods of time >3 hours (I just simply close the lid), the computer will SHUT DOWN. The thing will shut down completly, even though I simply closed the lid! At first I thought it was just going into hibernate, so I disabled hibernate in my power settings. But nope, even when the computer is asleep, it will occasionally shut it self down for no reason at all.
Just now, I closed the lid on my laptop, and put in in my bag, then walked to my office about 10 minutes away. When I sat down at my desk and opened my laptop, to my surprise, it had shut down by itself! All of my open windows, browsers, and applications were closed, and upon opening chrome and microsoft word, I was greeted by "your browser did not shut down correctly" and "microsoft word has recovered files". This points to the conclusion that it was not hibernates fault, but instead a issue with the laptop itself shutting down when it is put in sleep. This issue needs to be rectified immediately if it is a widespread issue. Â
Issue number three: When the computer comes back from hibernate or sleep, the computer is very very sluggish, even when plugged in. It is sluggish forever, OR until the power plan is set from whatever it is to "high performance". upon switching to the previous powerplan from high performance, the swiftness of the system is restored. This indicates to me that the system is throttling itself after it resumes from hibernation, why. This needs to be fixed; many people (myself included) just thought that the system itself was slow and underpowered, not realizing that it was just throttling itself when it emerged from sleep or hibernate.
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Dec 16, 2014
I was using my laptop the other day and it froze up. Then it shut down by itself. When I tried booting it back up, it says "No bootable devices found" and gives me the options to press F1, F2 or F5 for retrying, setup utility and diagnostics. I ran the diagnostics and it says "All tests passed". The SSD also seems to be recognized as it shows it in the "configuration" tab in diagnostics. I have also tried taking the msata SSD from the 2.5" bay and moving it to the msata slot. Rebooted but shows the same thing. Is this a known issue and is there a fix for this?
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Aug 31, 2009
as of 2 hours ago my high speed has been stuck at 1 Mbps, much slower then its usual 65+ that I've had over the last 6 days since I got my laptop.
I'm thinking I may have received a faulty wireless card, since when I checked my wired desktop downstairs it's still at it's usual 100Mbps, and my sisters Inspiron 1420 has its normal high speed.
Now when I restart my wireless adapter (Intel 5100) the speed fluctuates between 4-38 Mbps for about a minute before dropping- and staying at 1 Mbps once again.
I checked if there are any computers stealing my wireless connection just in case, and as I thought no one is .....
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Apr 9, 2009
I tried a quick search but didn't come up with anything...
On my e6400, once in a while the wifi connection is intermittent and drops out for 10-15 seconds, comes back for a while, then drops out again. This doesn't happen all of the time, but is happening now as I type this out with it on my lap.
I'll admit I haven't really tried to diagnose. This has the following wifi card:
Dell Wireless 1510 802.11a/g/n Draft Mini Card
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Feb 16, 2014
I am getting intermittently dropped wifi connection. Â It is a new/nearly new xps 12 convertible from the Dell outlet store a couple of months ago. Â I have installed all windows updates including win 8.1. Â My network adapter is an Intel Dual band wireless AC-7260 #2. Â I searched on the intel site using the auto driver function and it cannot find any new drivers there for it.
I have also set the wifi adapter to "maximum performance" whether on battery or plugged in and it happens anyway (even when plugged into AC).Is there anything I can do for this or does a technician need to replace the wifi card (or do I need to RMA the notebook)?
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Mar 25, 2013
Our Insprion 15 laptop initially dropped its WiFi connection (showed "No Internet Access") about 3-4 times when it was first turned on. It hasn''t happened since (3 days in use). Was this just normal - while looking for the right version of 801.1 or what?
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Sep 25, 2009
I'm really trying to like my new Acer 1410. Everything was working great until I tried to connect thru the wifi. Turned out the connection was really weak. This is in my house where all my other laptops have had no problem connecting.
So I try for a couple of hours trying every setting possible on my router and on my laptop settings. Finally, I open up the bottom of my laptop and find out the black wire that goes to the Intel Wireless card isn't even connected! In fact the metal connector itself is missing entirely
So me not knowing much about electronics, I cut off a 2 inch wire (with connector) from my old laptop's wireless card and taped it to the new laptop's open black wire. Plug it in and now the signal is better, but it still sucks. Any advice anyone? I really would rather fix it myself if I can. Would it work better if I solder the two wires together? Or is the Intel 5100 a POS and nothing is going to help it?
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Apr 27, 2014
I got this new computer from company IT w/ Win7 on it. WiFi conection is very weak and the speed is slow while other laptop works fine at the same location. I have updated driver of intel N-7260 but there is no improvement.
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Sep 5, 2014
I've had an HP Laptop Pavilion g6 for around a year, operating on Windows 8.1
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I'm repreatedly (and increasingly) losing wifi connection to router - all other devices using the same wifi connection (desktop pc, nexus phone, samsung phone) all retain connection and internet access but the Pavilion keeps dropping off.
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