Dell Venue 11 :: Won't Charge / Turn-On
Dec 31, 2013
I purchased a Dell Venue 11 on 12/24/13 and received it this past Saturday, the 28th. I ordered the $499 version. I was very satisfied with the item and found it comparable to the Windows Surface 2 Pro. I took my time to install all my apps that I needed and to adjust my security settings so that I could log in remotely to my work servers.
Yesterday while I was doing work on my tablet, I noticed my battery was low. So I plugged it in and continued to work. However, the tablet turned off on me about 15 minutes later. I thought maybe it didn't charge as fast as it pulls energy. So I plugged it in to charge while it was off for almost 3 hours. It still would not turn back on. I was using the Dell charger that came with the tablet. I tested the charge with other items that take the mini USB port and it charged them, fine.
In addition to my tablet being a brick, I also ordered the Mobile Keyboard with it. I received an email stating that I would not receive the keyboard until the end of January because it is'in production'. Very bothersome because had I known this, I wouldn't have even bothered purchasing this item from Dell, altogether.
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Dec 30, 2014
My Dell Inspiron 14z (Reg Model: P35G, Reg Type no: P35G001, won't turn on and won't even charge.
I used it to show a video to my mom then closed the lid (I programmed it so that closing the lid will lead to hibernation). When I tried to open it again after a few hours, it won't turn on. Even though I know it wasn't low in battery, I charged it. I then noticed that the light that was supposed to indicate that it was charging was not turned on. This incident happened a few months back but resolved itself after I let my laptop rest for 2 days.
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Dec 29, 2014
I have what seems to be a common problem with my laptop .. laptop turned on and went off . No charge lights and wont turn on. When I plug the charger in the green charging light goes out !!!
Im taking it to be motherboard .. How do I go about sourcing a new motherboard and getting the right graphics with it etc.
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Dec 16, 2013
This laptop isn't even one month old.. this is sincerely frustrating as i have alot of important work saved on here...
-When I plug in the charger.. the battery light turns on for a second then the battery light turns back off.
-When I try to turn on the laptop with the charger plugged in.. nothing happens at all. When I try to turn on the laptop with just the battery without being plugged in.. the power button will light up for a second then go back off.
I've tried: taking out the battery and holding down the power light for 1 minute.. waited 30 seconds tried turning it on with the power chord with no prevail. holding Fn and turning it on and nothing
Some signs I've been seeing: only bad signs i've seen was before it just didn't boot anymore.. maybe twice out of the 6 last time i've booted.. as soon as i typed my password to get into windows it would just shut off. i'd jus reboot and it worked fine. when it stopped turning on.. after messing with plugging it in or not (i didn't know if the battery was dead) i was able to make it past the windows sign on screen.. was going to email myself all my work before it suddenly shut off on me again. the battery had maybe 1/3rd life before it died
I might have interchanged battery chargers with another older dell model laptop.. but i think only a few times at most.. it mostly sits at work on a docking station at work. i have a feeling i never did though. from what i've read it seems like the battery chargers are all compatible as long as it's dell.
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Jun 5, 2009
my Sony SZ2 (SZ2VP/X - 3years old) did an instant shutdown while running in battery mode (expect Battery around 30%).
After this I tried booting the notebook. By pressing or holding the power button no LED's illuminated.
At home I tried to charge the battery with AC adaptor. Again no LED's illuminated.
With or without AC adapter and battery - no chance to get the Sony SZ running anymore.
Because I have no longer warranty I opened the notebook with the help of a repair manual.
You can see some pics in my picasa webgallery.
At this photo the battery connecter looks strange?
Where can I get a cheap repair, or some spare parts like mainboard?
The SZ was already repaired in November 2007 - it got a new Display. Power+battery LED's illuminated, but it didn't start.
Now even the LED's show nothing about the condition.
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Jan 26, 2015
Look' s like I have big problem:
1. When I plug charger in to my SL510 lights don't turn on. If battery are take out - laptop is impossible to turn on;
2. If I plug same charger to my second (old r60 thinkpad - lights is turning on and all boots normally);
3. I take charge from my second laptop and test on SL510 - lights still not turning on;
4. If I try to boot without charger (on battery) laptop is working fine.
Is it possible that - when my battery be empty I can never turn on my laptop?
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Nov 20, 2014
The computer is in dead state the next morning after I switched its Windows power plan to high performance. In order to unlock power plan options, I disabled connected standby via a registry key in HKLMSystemControlSet001ControlPowerCsEnabled to 0.
After investigating, I read that this computer doesn't support normal hibernate wake-up process other than connected standby. I select shut down option in the menu (hibernate option disappeared). It's possible that shut down option in the menu was actually set to sleep/hibernate in power settings by default.
The battery was at 100% before I last turned it off.
The LED power indicator doesn't light on when power supply is connected on either DC or microUsb.
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Feb 3, 2015
My Venue 11 charging with original 23w charger shows Alert on boot.
A 3w AC poweradapter has been detected, wich is less than the recommended Latitude xx 23W AC adapter originally shipped. etc ...
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Jul 8, 2014
This applies to my Venue 11 Pro (Atom).
I have set up a PIN but never get the option to use it, I am only ever challenged for my Microsoft Account and password at login
I also set up a picture password but get exactly the same behaviour, i.e.I am ALWAYS challenged for my Microsoft account and password.
I have used this login feature before on my previous Surface 2 but the Venue 11 Pro (fully updated) just will not behave as expected.
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May 21, 2010
So I have a 3 year old Dell Inspiron 1520, the battery recently went dead. Cant charge and cannot hold a charge. Runs fine with the ac adaptor plugged in without moving it.
However I can not play games on it that I have been able to play before. Is this because I am running solely on the ac adaptor?
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Jul 12, 2010
I have a x201 cto using 64bits Win 7. The wireless adapter is intel advanced-N 6200. However, I found my wireless always turn off suddenly and I can not turn it on anymore (even using Fn+F5) until reboot.
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Jan 6, 2015
I installed drivers for GeForce and Nvidia, but when i try to play e.g . Battelfield 4 then laptop use only one graphic card (GeForce 755). How could i turn on second card during the game ??
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Sep 20, 2014
I bought new hp pavilion 15. i notice many time when i turn on or off my charger, screen turn off for few second then after few second screen turn on.
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Jan 13, 2010
once work well,once not working ,suddenly,if i working long time and turn off then turn on not working
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Sep 28, 2009
I received a new in box (sealed) Dell Mini 9 as part of a promotion. I get home and plug the beast in to find that it does not charge the battery at all,
I have tried reseating the battery but to no avail. Also if I plug the computer in a certain way it does not power on, I have to remove the plug and then plug it back in.
So to recap, the battery does not charge, the light does not come on and sometimes I have to plug the power plug in several times to get it to turn on.
Before I call Dell support should I mention anything about receiving this Mini 9 for free or does it not matter?
According to the website I have around 187 days left on the 1 year warranty.
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Dec 30, 2009
I requested return my dell laptop and receive an email with UPS label, but it is also noted it will charge $10 for pickup.
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Mar 10, 2010
I have a Dell Inspiron 1525. The 6-cell battery that came with it stopped holding its charge, so I bought a new 9-cell battery. Now that one won't hold a charge. I figured it must be the cord, so I bought a new one. It still won't hold a charge. When I run my mouse over the battery icon, it says XX% (currently 37%) available (plugged in, not charging). I know just enough about computers to be dangerous, but not enough to figure out what is wrong. Can anyone help me trouble shoot?
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Sep 22, 2008
I'm having some problems with my charger. When I plug it in and turn the laptop on it says that it couldn't recognize the charger and won't charge, the laptop itself works, however. Sometimes it does charge, but rarely. I'm in a little hurry and didn't search thru the forum. Apologize if this issue was answered before.
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Mar 6, 2010
I unplug my laptop and after 15 mins it says "your battery power is low (7%) if you don't plug in your computer soon it will hibernate automatically". I know its fully charged and i press the button on the battery and all lights are on..what should i do?
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Jul 12, 2009
I opened my laptop to clean it using the manual on Dell website and when I got it back together it doesn't want to charge. When I plug it in the light on the charger goes off and a squeaky sound can be heard from the charger.
My friend has Vostro 1510 and mine and his chargers work with his laptop, but not with mine. So anytime I plug his or mine chargers the light on it just goes off and then it has to be unplugged and plugged again in the socket to restart it.
I believe there is some sort of protection in the charger, other than the fuse. Without the battery the laptop does not work
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Apr 10, 2009
i just got my 1545 and i heard there's couple ways to charge the battery to keep it last longer, its 6 cell battery.
should i charge it everytime when i use it? or
should i wait til battery gets low than charge?
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Jun 1, 2009
Dell tech came out to replace my motherboard for the second time in 12 months earlier this week and left the wrong ac adapter (didnt notice until after well after he left).
So dell shipped me another ac brick which arrived today, but the laptop still isnt recognizing it. The battery is completely dead now, but before it went down I checked in BIOS and it was showing no AC adapter there either. It's getting power from the wall (green light is on) but I dont have a multimeter handy to check the voltage from the brick to the computer.
The light doesnt go out when I plug it into the computer like it did when the MB died. What are the chances it's a faulty adapter or do I have another problem? Anybody else had this happen? I'm getting really frustrated with this machine. TIA guys.
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Dec 14, 2008
I never thought I'd be writing this, but Dell (yes, Dell), is charging customers a monthly fee to have access to its United States-based customer service representatives.
The Washington Post reported on Thursday that the PC maker is charging customers with a Dell account $12.95 per month to have access to an American agent or $99 per year for customers who buy a new PC from the company.
Those who don't pay the sum will be contacting center agents in India or the Philippines. But before you start your bellyaching, Dell is sweetening the pot: wait times are guaranteed to be 2 or fewer minutes!
I think this only pertains to the Dell Home systems.
Correction: They will provide this option for all Dell Home computers including XPS. If your curious the option is under services and the "Your Tech Team" option.
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May 10, 2009
I have a new studio XPS 1640, and I've noticed I cant get it to charge past 90% charge...
In the battery settings it says that there is like 3 hrs left to full charge..
Please let me know if there is a fix for this, I've only used the system like 3 times and it is brand new. I have to most updated Bios as well.
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Nov 12, 2009
i use a del xps m1530 n my chrager all of a sudden can no longer chrage my system need ideas on if its a soft or hard ware issue
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Dec 16, 2009
I have a Dell Vostro 1000. The battery doesn't charge.
Allready replaced charger, battery pack and power jack
After the battery is discharged, notebook is dead
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Nov 4, 2009
This seems to happen fairly often. Yesterday I had my computer on standby and plugged into the mains for several hours in the afternoon. I turned it on, shut it down (without looking at the battery status) and went somewhere and when I turned it back on the charge was at 6%.
Today I was using the laptop and the charge was at 70%, I shut the computer down and put it in my bag. Turned it on again in a couple of hours and the battery again is at 6%.
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Jan 2, 2009
My initial thoughts were that I had a battery issue the Ion battery. So I went to dell and purchased a new battery 2 weeks ago. Plugged that guy in and my theory was a bust.
Next, I turned to the ac adapter and decided it must be the problem. Back to dell to drop some more $$$ - just arrived and...well, let's just say I wouldn't be writing to this post if that solved my problem. I have surfed through various other posting will no avail.
The laptop can run fine on just the ac power - just no juice is getting to the battery to recharge it. I went into the BIOS set-up and it stated that it did not recognize the ac adapter -
can't figure why that may be the case, but none of the less I've got nothing but Dell products here - no knock-offs. Any suggestions or theories? I just can't believe I could have a bad motherboard here - the laptop works great otherwise.
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Feb 22, 2009
So recently just sent my 1330 to get the mobo replaced for the first time after owning if for several months, got it back and had already ordered the copper shim for the now famous "copper mod".
So all is going well, slowly I start to notice that while plugged in the laptop slows down - to the point of a 20 minute boot up. Unplug it and run off battery and it instantly speeds up. After speaking to Dell they've concluded I need yet another mother board (having just got this one back a month or so ago.)
Anyone else having a similar issue? A tech is swapping it in the first half of this week...
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Jun 19, 2009
Do I have to charge the battery for 12 hours like before when I first get my laptop?
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