Dell Vostro 3750 :: Doesn't Boot Linux When Any Device Is Connected To USB 3.0 Port
Aug 15, 2012
I'm experiencing very strange problem with my Dell Vostro 3750. This machine is equipped with USB 2.0 capable USB ports and USB 3.0 capable ports. During the power-up any USB devices (or even multiple devices via hub) can be connected to the USB 2.0 capable port. However if even a single device is connected to one of the USB 3.0 capable ports, the system doesn't start.
I've reported the problem on the Linux kernel related lists: 59561
But the only answer was, that I should report it to Dell suggesting fixing of BIOS. Maybe this is a BIOS related problem, but Windows 7 starts on the same hardware configuration without problems.
As I'm mainly using Linux for my work, two USB ports are practically useless for me, I have to connect all my USB stuff via hubs to USB 2.0 ports.
My current BIOS (after last BIOS upgrade) is:
DMI: Dell Inc. Dell System Vostro 3750/0VP036, BIOS A12 02/22/2012
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-W520 won't boot with SES device connected to USB
-W530 stuck or won't boot when WD external drive plugged in.
I would be satisfied if I could disable USB Legacy Support in BIOS and move on, but I can't find that option anywhere on my W530.
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Other information:
My Thinkpad is docked to a Thinkpad Mini Dock Plus Series 3 with USB 3.0 (170W). I haven't bothered to try it undocked, but judging from the other posts it's not likely to fix the issue.
Surprisingly I don't have this issue with my older WD My Book Essential Edition 2.0 1TB (USB 2.0) external hard drive. I don't think it would work to simply remove the drive from boot priority. I've removed my other external hard drive but I can still hear it spinning up during boot (when the Thinkpad splash screen shows up), which suggest that it's still being identified during boot. Is there really no workaround other than "get a different enclosure" or "unplug it when powering on"? Are there any >3TB external hard drives, preferably USB 3.0, that are known to work?
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