Dell :: XPS 1530 Failed WD Diagnostics
Apr 18, 2010
I've noticed since installed windows 7 and even before my reformatted and was on vista that my XPS1530 was having some major slow downs.
I can still game, etc but sometimes when extracting files the entire system will stop, no browsing or music. Even when openning mp3 files it can do this like as if the entire drive is loading.
Then today I thought of the WD dianostic tools and it failed! It said: Cable Test::Write sector error. Anyone know what that could mean? Broken cable? If so what can I replace it with?
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Nov 23, 2008
I bought an XPS 1530 four months ago. I went through 4 hard drives - one would fail, Dell would send a replacement ... that was the cycle. After #4 Hard Drive failed (and a tech came out to try and replace the motherboard & hard drive without success), I finally got them to agree to a "System Exchange"..
They sent me a new XPS 1530 - within 2 days the Hard Drive died! (#5)..
Anyone have any ideas (besides bad luck) of what could cause 5 failed hard drives in two different brand new systems?..
Electrical? I used the laptop at home and at my office. My office is a rented space inside another company's building.
I thought maybe electrical, but I use my old laptop their (Dell Inspiron 6000) and it has been fine. Unless something electrical causes a problem in the XPS only for some specific reason.
I have no idea, but does anyone have any "out of the box" explanations for me?
Dell is sending me a box so I can mail this 2nd laptop in to the Dell Depot for inspection and repair. My faith in the XPS 1530 is zero.
Any ideas or advice?
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May 5, 2009
My xps 1530 is about a year old. The hard drive has failed 3 times now. The first two times I got a bit of advance warning with blue screens and error messages. This time no warning.
Rebot and error message that hard drive can not be found. I tried reseating the drive a few times and nothing. I have the solid state hard drives.
Is this a problem of the hard drive or the lap top? Can I request a regular hard drive from dell this time?
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Jan 2, 2015
My pc (G72 laptop) screen failed to unlock...despite using right password.It' showing ; user profile login failed!
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Mar 6, 2013
I am unable to find any diagnostic codes (lights or beeps) for this model, the only one pdf manual doesn't have any pre boot diagnostics, only when laptop already booted into Windows environment...
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Jan 6, 2013
I have problems with my Dell latitude d630. I get the error 2000-0146 in the diagnostics. I have tried all i know, and replaced the HDD.
I am running in xp, and do not have the xp cd. The Laptop is 6 years old, bought through my old school. Thats why i dont have the cd. I have made it so now i can start the laptop, and it boot up ok as long as the Wi-Fi is turned off. If i turn it on it takes maybe 1 minute until it crashes. Sometimes giving me the blue screen. When the Wi-Fi is off, i cant run the HDD defrag or HDD scanning for error. I cant run chkdsk /f either. I've tried to looks in bios, But dont understand too much.
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Mar 11, 2013
i am using an inspiron n5110. (western digital)
i am getting an hard disk error code while running diagnostics: 2000-0151 validation: 18339 incorrect status = 3E.
when i inserted the hard disk in PC it somehow managed to boot with the os(w8) in the hard drive.
Any how the hard disk response rate is little slow. but in my laptop it stops with BIOS and doesn't proceed further.
Is it a hard drive error or some problem in mother board.
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Feb 27, 2013
Recently purchased the new i7 XPS 13 model (L322X). It's a lovely machine, but I have two problems with it.
Firstly, I can no longer enter the pre-boot setup screens. It did work originally, but now it simply doesn't load. I can still switch between different boot modes (Legacy BIOS mode, UEFI+SecureBoot, UEFI+No-SecureBoot) but I cannot actually get into the setup screens any longer.
If I switch to Legacy BIOS mode, then I do get text on the screen (bottom right) suggesting I can press F2. If I hit the key, the text changes colour slightly to suggest the keypress has been recognised, but then just proceeds to try and boot the machine (which fails as expected as there is no legacy bootloader).
Is there some kind of EFI variable that affects this - perhaps locking me out? I can still use the machine fine, but this is obviously disconcerting.
The second problem is manifested when I enter the Diagnostics utility in the EFI bootloader.
It reports all is well, except the Graphics:
It states:
Error Code: 2000-0332
Validation: 80763
Msg: Video memory - Video memory integrity test discrepancy
Please record the above Error and Validation codes
Further details are:
Vendor Name: uEFI
Product ID: Graphics Protocol
Vendor Version: N/A
VIDEO ADAPTER MEMORY TEST FAILED: 'Scan-test' AT LOCATION 0x3f00000
EXPECTED VALUE 0x0000000000000000 ACTUAL VALUE = 0x3030e6d8e977aa55
Test Results : Fail
Error Code 2000-0332
Validation 80763
Msg: Video memory - Video memory integrity test discrepancy
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Jan 31, 2015
1) KM632 - My new Dell Inspiron 20 3043 with Dell USB wireless keyboard and mouse Bundle KM632 - The keyboard does not recover from the sleep button on the keyboard by pressing a key. The PC has to be turned back on by the power button.
2) Diagnosis not working - In the Product Support page the Diagnosis does not work - it has an error message, “PC-Doctor Powered Application is currently running. This is not used when gathering system information or diagnostic test results through the Diagnosis Control.”
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Dec 8, 2014
I have been asked to attempt to recover a friends Studio 11737 Laptop. When you plug in the AC Power you get a white power light and then about 30 seconds late you get a amber blink 4 times and then a whiter light. The system will not power up to run any Diagnostics. What these indicators mean?
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May 14, 2009
I am starting this thread in hopes of getting to the root cause of the battery drain found in the VAIO Z-series (among other lines I've been told).
Battery drain here is defined as the amount of battery the laptop loses when turned completely off and left to sit for a period of time. If the battery is removed, the loss is insignificant: 1-2% in a week's time. If the battery is left in, the loss is significant: 5-10% in a 24 hour period.
I am here to try and determine what causes this loss. What I would like those who wish to participate to do is the following:
1. Charge your laptop to 100% (battery care must be disabled to do so).
2. WHILE THE LAPTOP IS PLUGGED IN, shut the laptop down completely (no sleep/hibernate/low power state, in other words, OFF)
3. Let the laptop sit unused for at least 24 hours
4. Just prior to starting back up, PLUG THE LAPTOP BACK IN, start it up and record your battery %
5. Post your battery loss here as well as your laptop's configuration
Keeping the laptop plugged in on shut down and start up removes the possibility of a large amount of juice being used for either process which has been documented to happen..
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Dec 20, 2014
I ran a diagnostics ePSA test on my Dell Inspiron 3540. It gave me the error detailed as:
Error Code: 2000-0142
Validation: 79886
Message: HD 0 s/n - xxxxxx, short self test unsuccessful
My system is working fine except that whenever I play a video file in VLC, it stops close to the end and then after a while the system hangs.
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Sep 25, 2014
I have HP pavilion n010ek, I installed the hp pc hardware diagnostics uefi from the drivers section in this site, everything worked well , and a partition is made like in the picture (HP_TOOLS F: ) , unless i want to uninstall it but i couldn't find it in the control panel, how can i uninstall the hp pc hardware diagnostics uefi ?
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Jun 19, 2012
I have a Dell Latitude E6500 that I have been using for quite a long time. Recently it started acting up, and now it won't start up past the Dell logo. It simply goes to a black screen with a flashing dash. I've restarted it a few times, tried pushing F8, and gone into F12. I tried the Diagnostics through F12, but it takes an extremely long time and has never finished so far. I tried it again this morning, and periodically throughout the test a message like this has shown up:
Error Code 0123. Msg: Error Code 2000-0123 Msg: Memory - integrity test failed. The given error code and message can be used by Dell Technical Support to diagnose problem. Do you want to continue testing?
Yes or No or Retry
I'm not sure what exactly this means, but it keeps popping up. I would like to get through to start up my computer all the way, but that doesn't seem to be an option. Is there anyway for me to wipe it without F8? My cd slot won't open, and I don't have disks anyways. Is it possible to fix it via USB drives? Or F12?
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Feb 2, 2013
I have an Inspiron 7010 which is 2 years old. In control panel devices it tells me to troubleshoot the laptop and cannot rectify problem with Broadcom virtual wireless adaptor. Secondly running the diagnostics say the Read test is not running. These are the only problems but are not affecting the efficiency of the PC. Should I ignore it?
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Oct 12, 2008
Have not had a laptop for a while and when I did get them, I would not hang on to them for long as I never had the need for them. However, my new job will require the use of one. Nice part - they are paying for it.
Ordered the 1530 a few days ago, loaded. Maxed everything out and also opted for the Solid State hard drive. Hopefully it works as advertised.
I do have just a few questions -
1 - Why did Dell pull the higher resolution panels from the options? Only had the option of 1440?
2 - Is Dell still including all the standard XPS goodies you normally get? The case, cd holder, ear buds.. etc etc or have they gotten cheap and no longer do that? Would suck if they don't.
3 - Lastly, I have read about some issues with the Nvidia GPU. I have also read that Nvidia has rectified this issue. Is that the case with newly built/shipping XPS systems?
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Oct 7, 2008
After 10 days of using my new XPS 1530, I will give it a 8 of 10 rating.
This is a great laptop. Looks great with a solid build. Great performance too. It is more then I thought it would be. A great value especially with the EPP discount I got it with.
The only flaws that I have noticed are the placement of the power connector being on the left side towards the back of the unit with the 2 USB ports very close to it. It seems very cramped to me. Also could have at least 2 more usb ports. But a USB hub takes care of that. I find this setup very ackward. Also the headphone jack being in the front. Again ackward to me. The speakers are very weak also. Finger print reader is very problematic also.
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Oct 8, 2009
My kids have wrecked my screen (xps m1530). It was REALLY beautiful, 1440 x 990 LG philips one, am really annoyed. Thanks to your posts on this forum, I found the dell p/n XP059 and know my screen is the LPLDF00 one. Called Dell parts today and the guy said that he would need the EXACT number which can only be found on the actual screen itself; this is the only way he could guarantee it would be the LGphilips one. He didnt seem to think the LPL number would ensure that. Does anyone know what number he is talking about - a bit reluctant to open up the screen casing etc (I'm still using the half that is working!) until its time to fix it. Is there any way to get this number without opening up?
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Aug 3, 2009
So I was webcaming with a friend and he said my mic was horrible. It sounded like I was outside and very windy and statically sounding. What is the driver for it? Is it the webcam driver?
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Apr 22, 2008
I just ordered my XPS. Well, I got the final quote for my wife to turn into her employer so they can order it and do the payroll deduction thing. So we get interest free payroll deductions for 18 month or so...pretty cool. So it should be ordered in the next few days.
They had the 40% off promotion going on, so that took it down to $1604 from its 'MSRP' price. I did a bit of haggling via email. I told him my wife wanted an Apple...but most of all, we were concerned about price. I then got my 12% EPP discount, which brought it to its final price of $1412. Below are the specs. I think I got a decent deal.
T9300 2.5GHz Core 2 Duo, 4GB 667MHz DDR2, 250GB 7200RPM HDD, 1680x1050 WSXGA+ LCD, 256MB 8600GT video, 8X DVD-RW, Intel Wireless N, Bluetooth, Vista Home Premium, 6 cell battery, and a second AC power adapter.
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Dec 28, 2008
I installed xp on a xps 1530 but I can not seem to find the bluetooth drivers for xp. In Device manager, i have at other devices - Usb device With exclamation mark, but this is the bluetooth, because it appears only when I activate the bluetooth. I tryed the drivers for vista but it doesn't work
Anyone has the bluetooth drivers for xp?
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Mar 9, 2010
I have a top-of-the-line (at the time in 2008) 1530 with the Blu-Ray player. I upgraded to Windows 7. About a month ago, my Blu-Ray player recongnized regular DVDs but not the blu-ray discs.
I spent 5.5 hours with Dell support (India, of course
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Jan 24, 2010
I swear it is always something with this product. I made a bootable USB flash drive and put Windows 7 on it. I have 2 M1330's, the only difference between them is CPU/RAM/HDD. One of them boots just fine off the USB drive, the other doesn't. They are both running the A15 BIOS. What am I missing here? I've compared the BIOS settings side by side and they are identical.
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Nov 19, 2008
Are all Nvidia GPU's designed to fail?
All my systems in my sig have replaced GPU's in a less than a year.
Is this what I get for trying to get a performance GPU's?
Kind of ennoying because I hate the tech's to come to my place and rape my system - I'm not saying all techs do, but I only had one guy who was really careful w/ my system when he was replacing parts. Others just didn't give a damn, which even lead to replacing my M1330.
I caught him when some plastic part from mobo flew off my system, and when he closed the system up, the system refused to boot up lol.
my XPS gen 1 w/ ATI still runs okay at my mom's place.
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Oct 5, 2009
I have a Dell XPS M1730 with 8800 GTX SLI still in warranty that broke down. The reason : error code 43 aka one of the video cards is burned. That is what the guys at the service told me right now.
I have been reading the forums here and saw that many of you guys have the same problem and got the option for a replacement, more exactly , Alienware.
My situation is this , my laptop has been in service for more than 2 weeks and today i got an e-mail saying one of the video cards is broken and that they ordered a new one from DELL and its due to arrive in 7 -10 days. They did not ask me anything if i agree or not.
What i read is that this laptop is not in production anymore and so is the 8800 gtx card cause of bad engineer manufacturing ....
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Oct 16, 2009
SOME UPDATES COULD NOT BE INSTALLED
The following updates were not installed:
Microsoft .NET Framework 1.1 Service Pack 1 Security Update for Windows 2000,
Windows XP, Windows Vista, Windows Server 2008, Windows 7, and Windows Server 2008 R2 (KB953297)
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Jan 4, 2009
Last week, I think it was last week, I did some Windows updates. Restarted. Came up with Windows Failed To Start.
So then yesterday I was uninstalling some games that I haven't played in awhile. Defraged after that. Restarted my computer. And it happened again Windows Failed To Start. Put my windows cd in. Got into Windows. After everything was loaded, I decided to restart again. Never uninstalled anything or deleted anything this time. Restarted.
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Sep 30, 2008
Just started doing it today, I havent had any other problems. I have checked all the power settings and I don;t see anything that should be causing it to shutoff, and I dont receive any Windows errors upon booting it back up.
Any ideas?
ill more then likely call Dell and have them look at its but I wanted to getr some other opinions first.
I was in the middle of A game of WoW when it happened.
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Jan 3, 2009
I'm looking to upgrade my XPS 1530 to 4GB of ram and run Vista 64. So I was looking at globalcomputer.com and newegg.com and I found these:
OCZ 4096MB PC5400 DDR2 667MHZ SODIMM Memory
Corsair 4096MB PC5400 DDR2 667MHz SODIMM Memory
or
OCZ 4096MB PC6400 DDR2 800MHz SODIMM Memory (I know my notebook will still only run at 667, but would this still be better performing then PC5400?)
any thoughts or suggestions?
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May 13, 2009
how bad is the 8600m gt overheating issue... has anyone that games had one of these for over a year without it going bad?
Second, The unit I am looking at has the 256gb ssd... is there a significant performance boost from this, and does it generate more or less heat than a regular hard drive? Do you guys think it is worth it to get one?
also how are the LED screens on them... I know a while back they had a lot of screen issues.
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