Dell XPS L502X :: Battery Not Charging
Feb 23, 2013
i bought my dell xps L502X last june but recently my battery is giving me problems. sometimes when i connect my charger i get the following pop up. The AC power adapter type cannot be determined.Your system will operate slower and battery will not charge.
Ensure the plug is inserted completely for best system operation.Connect a Dell 130W AC adapter or higher.I've never used the battery badly. I always charge it to a 100% and then disconnect the charger and use the charge down to 7% until it asks me to plug in the charger. I keep disconnecting and reconnecting the charger or trying switching on and off the switch until it starts detecting my charger. I updated my bios to the latest version but nothing works. My laptop is still in the warranty till 22-05-2013.
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Nov 17, 2012
My Laptop is 1 year and 5 months old. There are 2 problems I am facing with my battery:
1) When it is charging, at around 86% level, it stops charging and I see an orange light blinking at the battery icon and it continues to blink unless I turn the power off and allow the battery to discharge for a while.
2) at around 45% to 50% level, the battery level suddenly drops to 7% level and then I have to charge again.
Because of these issues I now use my laptop as a desktop. It is always plugged in and I use the option of "Stop Charging" in the windows power settings. how to solve the problem.
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Jan 3, 2015
I am facing a problem of battery charging led blinking 4 orange and one white. and displaying not charging..
l502x model
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Apr 13, 2013
I've tried everything
The charger light still works (The blue ring)
[URL] downloaded the latest bios launcher but it is asking for minmum 10% battery but i have issue with charging and won't work
also i've ran the bois for it to say the ac adapter is [Uknown]
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Jun 19, 2012
I have an older Inspiron 6400 (looks like the 1505) that isn't charging the battery. The bios indicates that the battery is charging, and that it is performing normally. There isn't a red flashing battery indicator, but when the laptop is powered on there isn't any "green light" indication of the battery, either. The AC adapter performs normally ( Charger is a PA10 (90watt) and it works fine on my D800, and charges that battery normally).
What I don't understand is why the BIOS indicates the battery is charging and that the battery is performing normally. However, when I have the system up and running there isn't a green battery indicator light on the button strip. Let me clarify that statement. During the initial boot phase of start-up there is the green indicator light on the button strip, but as the OS finishes loading this light goes out and the battery doesn't charge.
Could this be caused by a faulty Bios update, or is it something with the battery charging circuit of the motherboard? The laptop operates normally when using the AC adapter, just no indication of the battery charging when the OS is fully loaded. OS is Windows XP Pro (SP3).
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Oct 12, 2010
I have had my Dell Inspiron 1525 for around two years. For the past month, when my power supply is plugged in, the battery does not charge. It has been stuck on 3% and will automatically shut down when unplugged.
I have seen that this is a very common problem, however, when hovering over the battery icon it says: plugged in, CHARGING, where as all of the other posts that I have seen say: plugged in, NOT charging.
I have tried taking the battery out and restarting but this did not work. I also drained my battery and tried to recharge but again, this did not work. My initial thought is that I may need a new battery but I just wanted to check first.
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Mar 15, 2013
Basically yesterday the battery charging light started flashing 4 orange then 1 white, and when I booted up it would say that the battery is not at an optimal running tempreture
It wouldn't the charge the battery but once I started using it and got the battery to about 90% charge then plugged it in it would start charging with no issues till it was 99% charged
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Dec 31, 2014
I've owned my Dell XPS L502x for over 3 year (thus, I am out of my warranty period) and recently it has stopped being able to charge. I am completely tethered to the AC power adapter to use it as I'm on 0% battery and have an inability to charge it. I am on windows 8.As well as my inability to charge the laptop, I have noticed the following things:The battery meter states that 'system cannot communicate with the battery ' when I hover over the battery icon in the task bar.4 orange and 1 white lights are flashing on the battery indicator above my charging port and above my keyboard, when the charger is plugged in.
I had the same problem last year and as my battery was about 2 years old at that time so i replaced it in September 2013 and the problem was solved.
Now as this battery is only 15 months old i am not sure if the problem is with battery or the AC adapter?
I do not have any other battery or adapter to check it.
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Feb 14, 2013
I am using Dell XPS 15 L502x model from past 18 months. Suddenly I noticed mu battery indicator is blinking in orange and white color while it was charging. So just opened More Power options and found that "Battery is temporarily disabled" message. So shut down my device and opened the battery and again insert it. Then I try to switch on my device and found that battery is temporarily disabled due to high temperature but it was in normal room temperature.
So I start observing the issue and found that while the device charging level reached to 98 -99 %, it starts blinking. if I turned off battery charging then when it reached to 94-92 % level it start behaving as a normal condition and also blinking is stopped. The device has a 9 cell battery in it and still I'm getting more than 4 hours of back up in normal working load.
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Mar 23, 2013
Apart from the fact that I had too many problems with my L502X laptop, right now my problem is:
When I press power button on the device, battery icon blinks white twice, then system boots up. But normally there should be light on Power button and other 3 shortcut buttons, but they keep dark even though laptop works.
There is no error message or something else related with my battery, and windows says that battery is fully charged when it's plugged in which is pretty normal. I tried diagnostics but there wasn't any error messages.
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Mar 18, 2013
My not too-old XPS L502X will not turn on. The battery indicator still has a single light remaining when pressed. When I plug in the power adaptor (blue light on power adaptor is on at this point) the blue light goes off.
Have tried in multiple plugs, same thing happens.
Have tried taking out battery and replacing, holding down power button for 30 seconds.
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Sep 18, 2009
My E1705 battery refuses to charge. I had a bum power adapter which I had replaced. Got the new one today and it still won't charge my battery.
What occurs is that I plug in the power and the battery icon in Win7 indicates it is charging. The charging animation in Win7 continues until your battery is charged. But in my case after about 30sec the animation stops, and show a quarter charge and never fully charges.
This indicates a faulty battery I'm assuming? It wouldn't be the power port would it?
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Feb 12, 2013
I got myself the Dell XPS13 about 2 months back. I noticed that the battery does not charge beyond 91%. How do I fix this issue.
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Mar 12, 2009
I just bought a new Dell 1525 from Future Shop. I currently have ac power plugged in, for the battery it says 92% available but it's not charging? Will it eventually go up to 100%?
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Mar 19, 2009
My Dell XPS 1530 can operate using an iGo everywhereMAX laptop adapter with the 202 tip, but it will not charge the battery, even when the laptop is a sleep or powered down.
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Nov 12, 2009
I have a two years old XPS M1730. A couple of months ago, the battery stopped charging even when plugged in. The battery light flashes red the whole time.
I have been told this may be a charger issue - do you guys agree? I'm out of warranty, so could do with the cheapest options first
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Jan 1, 2009
My battery is not charging on my M1330. It's about 15 months old.
I've replaced the brick with no change.
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Oct 4, 2009
In my replacement 1640, i have noticed there is an option to turn off battery charging.
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Aug 9, 2012
I clicked on some smart charging options to extend battery life, and since then my battery isn't charging anymore. i can't find any options in dell battery meter to enable charging...
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Feb 8, 2013
Every time I start up my computer I get the error message "battery charging disabled. Please shut down and wait for system to cool." Or something along those lines with options to press F1 and continue rebooting and F2 to go another menu. I can press F1 and my computer will reboot but the battery light is constantly flashing orange and I have to be plugged into my charger. I've tried looking at the battery meter and running a diagnostic test on my battery and they came out fine but something is up with my battery.
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Mar 5, 2013
I bought a used Dell XPS 15z. The battery was bad. I bought a new one and changed it. Now, the computer tells me the battery is working perfectly, but it wont charge. I don't know what to do. I enabled and disable smart charging. The charger works fine. The computer works fine. I just dont understand why the battery wont charge. I am guessing its a setting I cant find.
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Aug 16, 2014
This new Dell Inspiron 11 3147 just arrived today.The AC Adapter is "plugged in" but the battery is "not charging." Dell Diagnostic has found no problem,I've had trouble getting a hold of customer service. has been to uninstall and reinstall the Microsoft ACPI Complian Control Method Battery driver, which I have done.The only thing I haven't messed with is the battery itself, which doesn't seem to be accessible without damaging the back, which is screwed on and secured well.
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Dec 16, 2014
I have dell inspiron N5110 i7 laptop. The problem is laptop battery is not charging.
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May 3, 2012
My Inspiron is running on the ac adaptor. The battery icon contains the plug symbol which should mean that it is being charged, but the capacity is indicated as 4% - 'Plugged in not charging'. The battery is new, so presumably the last one was not at the end of its life!
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Jun 27, 2008
I have two batteries for my laptop they no longer charge in the laptop. I have it plugged into the AC Adapter, but the battery charge light no longer comes on. The batteries both work, but they are both nearly discharged.why the charging is not happening?
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Jan 31, 2015
I have a Inspiron n5030 that I finnaly got working, Now its telling me the battery is at 46% and not charging.
I have changed the power supply with another. It also works on the battery but don't know how long it will last.
Is it a problem with the battery or motherboard?
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Mar 17, 2012
When I plugged in my adapter to charge my laptop, it didn't respond to it. The light on the adapter is on, but the battery just wont charge.
I changed the AC adapter as a Hardware problem, but I couldn't change the battery because it is built-in.
On the other side of problem - I mean as a Software problem :
1. I tried to restore the system -from Backup and Restore - till the first point but nothing happened except it restored the first password . . !
2. I tried to make a restore from Dell DataSafe local Backup, but the system said the adapter and the battery must both plugged where the adapter doesn't respond at all.
3. I tried with Ubuntu Operating System (Linux), when I thought that problem Might be from Windows 7.
4. I upgraded the BIOS drive.
5.. I set the BIOS setting to the default - F2
When I plugs the AC Adapter the percentage never reduce, but the hours remaining changes, exactly shows (829 hr and 48 min (20%) remaining).
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Jan 28, 2015
All of the sudden the battery stopped charging and the official dell AC Adapter, that shipped with the laptop, is listed as Unknown in the BIOS. I understand this happens because somewhere on the way the info from the pin that (for no good reason) identifies the AC adapter does not reach the charging circuit. This is supposed to be a safety mechanism (that no other manufacturer uses) that is obviously just an attack on off-brand chargers .The laptop is working fine (except for charging) as long as the AC adapter is connected.
What I did so far:
notice I'm out of warranty
try different power outlets
try different AC adapter
Check battery health (it's fine)
replace Power Jack
Voodoo
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Mar 10, 2013
I have N5110 laptop and machine does not start with battery plugged in.
I have to perform following steps to boot the system:
remove the battery,
drain the charge by holding start button for few seconds
then boot the system.
If I insert battery after system is up, it says battery strength as "0% available".
I am not even able to flash the BIOS as it needs minimum 10% battery to be available.
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Dec 10, 2014
I have spent two days reading forums & trying to follow suggestions. I have gotten a new battery (prior to finding out it might not be the problem), reconnected the power cord/adapter and did a bios update. Bios still says adapter is "unknown". Battery (new one) reads at 41% (& holding), the old one at 37%. Another way to charge the battery?
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