Dell XPS 15Z :: Battery Not Charging - Light On Adapter Is On
Mar 17, 2012
When I plugged in my adapter to charge my laptop, it didn't respond to it. The light on the adapter is on, but the battery just wont charge.
I changed the AC adapter as a Hardware problem, but I couldn't change the battery because it is built-in.
On the other side of problem - I mean as a Software problem :
1. I tried to restore the system -from Backup and Restore - till the first point but nothing happened except it restored the first password . . !
2. I tried to make a restore from Dell DataSafe local Backup, but the system said the adapter and the battery must both plugged where the adapter doesn't respond at all.
3. I tried with Ubuntu Operating System (Linux), when I thought that problem Might be from Windows 7.
4. I upgraded the BIOS drive.
5.. I set the BIOS setting to the default - F2
When I plugs the AC Adapter the percentage never reduce, but the hours remaining changes, exactly shows (829 hr and 48 min (20%) remaining).
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Nov 17, 2012
My Laptop is 1 year and 5 months old. There are 2 problems I am facing with my battery:
1) When it is charging, at around 86% level, it stops charging and I see an orange light blinking at the battery icon and it continues to blink unless I turn the power off and allow the battery to discharge for a while.
2) at around 45% to 50% level, the battery level suddenly drops to 7% level and then I have to charge again.
Because of these issues I now use my laptop as a desktop. It is always plugged in and I use the option of "Stop Charging" in the windows power settings. how to solve the problem.
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Jan 28, 2015
All of the sudden the battery stopped charging and the official dell AC Adapter, that shipped with the laptop, is listed as Unknown in the BIOS. I understand this happens because somewhere on the way the info from the pin that (for no good reason) identifies the AC adapter does not reach the charging circuit. This is supposed to be a safety mechanism (that no other manufacturer uses) that is obviously just an attack on off-brand chargers .The laptop is working fine (except for charging) as long as the AC adapter is connected.
What I did so far:
notice I'm out of warranty
try different power outlets
try different AC adapter
Check battery health (it's fine)
replace Power Jack
Voodoo
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Apr 13, 2013
I just had a battery replacement for my Dell XPS 15z.. Prior to the installation of the new battery, the machine could only work with the AC adapter plugged in, raising the suspicion that the battery was defective. However, now that a new battery has been installed, the battery does not charge even whiles the AC adapter is stilled plugged in.
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Feb 17, 2013
My laptop(Inspiron N 4050) works fine last night and since the battery went down, i turn off without any problem and when i plug the charger the adapter light went off. and it 's not getting charge.
I got the same problem earlier also and i fixed it with my international warranty. but from that date only 4 months have gone and i got it again. but last time i got an error message. but this time i did not get anything just got off normally.
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Aug 10, 2010
i have a very peculiar problem with my lenovo g550 lap, i kept it aside without using for 2 days, when i switched on the next day it didn't start, i removed the battery and tested but nothing worked only the battery charging light was glowing. suddenly after an hour and half it started working automatically and it worked fine throughout the day, next day i had same problem it started about 2hrs later...
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May 4, 2014
I am using Lenovo T500 laptop for last 2 years. yesterday suddenly its battery stop charging and a red light of battery start continuously blinking. i have read many forum for charging solution and found one solution, i press the power button for 30 sec and then insert battery and charger cable. With this trick battery start charging but after 2 hours battery again stop charging. Till now battery is not charging......
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Nov 8, 2014
I have a Inspiron n5110 laptop and for about a month it had a problem. It works fine (battery charges as usual) until a power drop (even for a second) occurs. When power comes back battery does not start to charge. It gives a error message "AC power adapter type cannot be determined"...
I suspected the fault may be with the power charger/adapter and searched for new one in the store. But there I came to know compatible adapter for my 15R laptop is a 90W adapter. [URL] ....
And I got a 130W adapter when buying this laptop. So I thought they must have switched it by accident and it didn't bother me since it worked fine until now. But according to store, the adapter I'm using now does NOT supposed to be compatible with N5110
This is what I have now : [URL] ....
I have a working 90W dell adapter from my friend and i tried it to my laptop. It also gives the same error as above except my laptop identifies it as a 90w adapter and asks for a 130W adapter instead(When my adapter is plugged-in it doesn't even identify it as 130W as you can see from the image).
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May 10, 2010
My D620 suddenly stopped working with an AC adaptor, won't charge the battery, won't operate without the battery. I have several AC adaptors and none of them work now. However, when docked the ac works fine and the battery charges with no issue.
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Feb 16, 2015
My acer 7741z 4643 wont come on with the battery or plugged in all i get when plugged in is a blue battery light that blinks from bright and dims a little bit .....
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Oct 24, 2011
I have a Latitude E6510 that will not start. When pressing the power button, the power light goes on for about 5 seconds and then turns off. I also notice the battery light flashes a few times when re-connecting the AC adapter.
Removed the battery, held in the power button 30 seconds, but still not working.
We have had this laptop about 6 months. About a month ago, it exhibited this problem. After talking to Dell Support, they recommended a system board replacement. The laptop was sent in and the board was replaced. When I got it back and tried to start it for the first time, it did the same thing. I then pressed the Latitude "ON" button, and the laptop started.
Now it is doing the same thing, and I find it hard to believe that another system board is bad. I am suspicious about this "ON" feature, that maybe the laptop is "stuck" or something trying to get into the "ON" mode. Or maybe it is just trying to get into "ON" mode.
I am not sure what the "ON" feature does, but I have noticed a few other posts on the internet of users having the exact same problem. Again--I find it hard to believe a second system board could be bad.
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Jun 19, 2012
I have an older Inspiron 6400 (looks like the 1505) that isn't charging the battery. The bios indicates that the battery is charging, and that it is performing normally. There isn't a red flashing battery indicator, but when the laptop is powered on there isn't any "green light" indication of the battery, either. The AC adapter performs normally ( Charger is a PA10 (90watt) and it works fine on my D800, and charges that battery normally).
What I don't understand is why the BIOS indicates the battery is charging and that the battery is performing normally. However, when I have the system up and running there isn't a green battery indicator light on the button strip. Let me clarify that statement. During the initial boot phase of start-up there is the green indicator light on the button strip, but as the OS finishes loading this light goes out and the battery doesn't charge.
Could this be caused by a faulty Bios update, or is it something with the battery charging circuit of the motherboard? The laptop operates normally when using the AC adapter, just no indication of the battery charging when the OS is fully loaded. OS is Windows XP Pro (SP3).
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Oct 12, 2010
I have had my Dell Inspiron 1525 for around two years. For the past month, when my power supply is plugged in, the battery does not charge. It has been stuck on 3% and will automatically shut down when unplugged.
I have seen that this is a very common problem, however, when hovering over the battery icon it says: plugged in, CHARGING, where as all of the other posts that I have seen say: plugged in, NOT charging.
I have tried taking the battery out and restarting but this did not work. I also drained my battery and tried to recharge but again, this did not work. My initial thought is that I may need a new battery but I just wanted to check first.
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Apr 6, 2013
I have had my xps 15z just nearly two years (out of warranty) an today it won't turn on. The battery light does not light up and neither does the light to indicate if it is charging, when I press the on button nothing at all happens. The green light on the plug transformer is on until you plug it into the laptop when it immediately deilluminates. I am trying to establish if this is an issue with the plug or the laptop hardware, I could not find a solution and I only have my phone to look on now my laptop has died.
Moreover I am very annoyed with the quality of this range topping machine, when it first came the hard drive had to be replaced, the dell rep who fixed it managed to break the battery indicator lights which I had to take it apart to fix. When you consider the wireless issues, the focus losing problems which made it impossible to type until I found which dell programme to uninstall to fix and the crackling speaker issue which I still not found a solution for, this is not good enough.
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Apr 5, 2013
The adapter is plugged into a good plug, all connections are good. Blue LED light comes on when the adapter is plugged into the wall. However, when I plug the adapter into my XPS 17 (L702S) the blue LED light goes off....
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Apr 2, 2013
I have a Dell Inspiron N5110 , Core i5 4gb ram 620 HDD
It had absolutely no problem up till last night , i bought it only 3 day ago.last night Either put it on hibernate or sleep when it had about 30-40% battery.
Today at 10 i tried turning it on, it didn't work , nothing happened , i plugged the Charger and still no Difference , the battery lit or any other lit is not turning on either ... it look completely dead . i taken out the battery and tried turning it on with only AC but it didn't work either , it look like no power going to the laptop at all , if it wasn't because of the Lit near the tip the Charger that was on and working . i would day the AC is broken or something .....
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Sep 29, 2013
I bought a dell inspiron 14z 5423 a two month ago, today morning I press the power button and nothing! no reaction no sound!
When the ac adapter on, no light on the dell. but on the adapter green light. Its ultrabook and i can not eject the battery.
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Apr 11, 2013
I've had a Dell computer for about 7 years and had no problem with it so when I needed a laptop, I obviously went for Dell. I bought an Inspiron 1545 3 years ago and it was fine for the first 2 years and then the nightmare started. Just out of the blue, it starting showing a message "plugged in not charging" and I could initially use it on AC Power but it failed to charge the battery no matter what I did. I called Dell to report the problem but since the warranty was over, they were not really going to support. They suggested me buying a new charger or battery and although I had tried someone else's Dell charger and battery and it made no difference, I felt like I had no other choice.
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Apr 5, 2013
I just bought a dell latitude d600 and I have never had a laptop before. Is there a way to tell if it is charging when the ac adapter is plugged in? I bought it for parts or not working and I,m trying to put it back together. I also have been looking for an ide hard drive for the caddy. I didn't know if you could change that to s sata drive or not.
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Jan 25, 2015
Refurbished Laptop - latitude E6410. The battery light contrantly flashes on the Battery five or Six solid blue lights - Then three flashing lights.In addition, the Light on the Computer ( ) and the desk top icon for the power adaptor cord /battery says" Plugged in - Not charging".I ran the Dell Diagnostics (Fn key at bootup) but it found no problems.is the battery dead?
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Sep 15, 2014
I am now using Lenovo X240 touch screen model and I am trying to charge my lap top but after plugged in, the red light on top cover are keep blinking, what does it means ??? I have check batter one has 97% and 2nd battery has 98%, but I still want to charge it.... what should I do ..???
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Jan 19, 2014
So, I've had a dead battery on my Inspiron N5010 that would not hold a charge. I also noticed that when i plug in the Dell 65W AC adapter that came with my computer without the battery (as a temporary power source) and the light on the AC Adapter shut off. I've used other dell AC adapters and the same thing happens (AC adapter light cut off). Identifying these problems, I purchased a new battery and the battery worked perfectly fine but when i plug in the AC Adapter, the AC Adapter light would cut off and would not charge the battery. I figured it was a Mobo issue but discovered that the I/O ports for the AC Adapter are on the daughterboard. I purchased and replaced the daughterboard. I plugged in the AC Adapter and now the light on the Adapter stays on. The adapter can now be used with or without the battery but it will not charger the battery. Every time I turn on my Dell Inspiron N5010 laptop, I get the following message:
"The AC adapter wattage and type cannot be determined. The battery may not charge. The system will adjust the performance to match the power available. Please connect a Dell 65W AC adapter or greater for the best system performance."
- I replaced the I/O circuit board (daughter board)
- I Flashed the BIOS
- I Installed Dell QuickSet
- I am using the 65W Dell AC adapter that came with the laptop
- The AC adapter that came with my N5010 works on other Dell laptops
- I've used a different 65W Dell AC Adapter.
- The adapter is not charging the battery (Plugged in but not charging)
- The green light on the adapter stays on all the time when in use
Inside of the BIOS the AC Adapter Type is "Unknown". what else do you recommend I do?
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Apr 5, 2013
I have a Dell E4310, about 2 years old. When I connect the charger just to a power socket the green light on the charger comes on but when I plug the other end into the laptop the green light on the charger goes off, I have taken the battery off the laptop and it still does the same thing, and in both cases the laptop will not power up and no light appears on it.
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Jan 25, 2015
Is there something i can do to make the light go out? Like I said it's fully charged and the light stays on.
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Jan 31, 2014
I have a hp probook 4540s ,when i put charger it shows charging light but if i press power button lap top does not turn on.
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Nov 16, 2014
Our Acer Aspire One 725-0845 will not charge. It is plugged in with the power cord, but the charging light does not blink and the amount of power left in the battery is dropping. I'm thinking it is:
1. a faulty power cord (Model R33030) or
2. a faulty battery
But do not know how to determine for sure, or if there may be a different issue. I have tried plugging into different wall sockets and playing around with the plug attachment to the computer, to no avail.
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Sep 17, 2014
My envy 15 1060ea notebook recently turned itself off when i was 1-0 up against Real Madrid on Football Manager with Hearts (true!) and will not power back up.
I performed a hard reset, now when I press the power button the charging light next to the AC power input blinks 3 times (which according to HP customer support webpages indicates a problem with the RAM)...
SO...I opened her up and replaced both RAM modules with brand new ones, done another hard reset and IM STILL GETTING 3 BLINKING LIGHTS and no start u.
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Mar 9, 2015
On mostly when my charge is 96% the charging light starts blinking red continuously , some thimes it does not charge the laptop too , but after some time it starts again.
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May 28, 2010
A friend gave me his dv1000/ dv1515cl to fix, I believe it's the mobo but not sure .when I plug in ac adapter wont boot but light shows batt. charging .If I unplug ac, remove batt. then I reinstall batt. all tights come on but when I open laptop it shuts off.
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Jan 1, 2009
My battery light was blinking tonight when I plugged my Inspiron 1420 in to charge it.
But not blue and amber like the "too hot to charge" warning, just flashing blue
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