Dell XPS 15 L502x :: Battery Is Temporarily Disabled
Feb 14, 2013
I am using Dell XPS 15 L502x model from past 18 months. Suddenly I noticed mu battery indicator is blinking in orange and white color while it was charging. So just opened More Power options and found that "Battery is temporarily disabled" message. So shut down my device and opened the battery and again insert it. Then I try to switch on my device and found that battery is temporarily disabled due to high temperature but it was in normal room temperature.
So I start observing the issue and found that while the device charging level reached to 98 -99 %, it starts blinking. if I turned off battery charging then when it reached to 94-92 % level it start behaving as a normal condition and also blinking is stopped. The device has a 9 cell battery in it and still I'm getting more than 4 hours of back up in normal working load.
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Jun 17, 2013
last night i was working on my laptop, i realize my battery is low. so, i put it for charging..after a while i realized the battery is 75% charged so I disconnect it. and my laptop switches off.
later the laptop refused to turn on...so i reconnected the charger and the laptop turned on with the light that displays charging status (white light near the screen-keyboard intersection) starts flickering in a cycle of 5 times...4 times orange and 1 time white...and this cycle continues till i use the laptop.
and this message is displayed when i go to BATTERY HEALTH option "Your battery is temporarily disabled. Please turn off your computer and try again when the unit is back to the operational temperature" my laptop is outta warranty.
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Jan 17, 2015
I recently purchased Dell Inspiron 3542 (Nov14), and I'm getting a battery error when my house is a bit cold."Your battery is temporarily disabled. Please turn off your computer and try again when the unit is back to the operational temperature"...This message shows up at bios check and only option is for me to press f2 to enter bios, which doesn't give me any other option. This occurs very frequently, and I never saw such an issue with any other laptop I have owned.
To test, I removed the battery and ran the PC plugged in -- and it worked just fine. Is there a way to prevent this message from showing up and allowing me to use the laptop?
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Feb 4, 2015
I have a new Dell Inspiron 11, 3000 series laptop. It has given me this message at least 3 times recently, "your battery is temporarily disabled. please turn off your computer and try again when the unit is back to the operational temperature." I ran the Dell Diagnostic and it didn't find anything. I also used the Dell Technical Support, but nothing came up there either.
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Jul 27, 2013
II bought my laptop 2 months ago and one day when I turn a message appears that says "Your battery is temporarily disabled. Please turn off your computer and try again When the unit is back to the operational temperature".And just let me choose 2 options to continue or enter the bios.I update the bios to the latest version and change my battery, nothing has solved my problem. when I unplug the AC adapter, the computer shuts down. Is a Dell inspiron 5720 with windows 8 64bits.
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Mar 14, 2009
I have a new Netgear router because my old one died. From everything I can tell it is the exact same router I had before just brand new. Perhaps the firmware is different but I kept it updated so don't know for sure.
Basically what is happening is when I start iChat it will just sign in and sign out extremely rapidly until the account is temporarily disabled because I logged in and out too often. I click the icon and it logs in an out faster than I can count instantly then BAM the error message.
Have no idea whats going on. Don't have any other network at my disposal right now to try this on so I can't say if it is the router or a random problem with iChat. AIM works fine on my phone so I know it isn't the account.
I'm going to restart right now and then try 7 and see if the problem still persists but has anyone heard of a problem like this? Very strange.
My MBP is up to date software side. Made no new changes.
Works fine in Windows 7. AIM starts up without issue.
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Dec 23, 2014
I own a Dell XPS L502x. For the past couple of months, if I reboot or close the laptop lid, the touchpad is automatically disabled and I have to enable it to use it again. It never used to do this. Is there a way to shut off or 'disable' this automatic disabling action?
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Feb 23, 2013
i bought my dell xps L502X last june but recently my battery is giving me problems. sometimes when i connect my charger i get the following pop up. The AC power adapter type cannot be determined.Your system will operate slower and battery will not charge.
Ensure the plug is inserted completely for best system operation.Connect a Dell 130W AC adapter or higher.I've never used the battery badly. I always charge it to a 100% and then disconnect the charger and use the charge down to 7% until it asks me to plug in the charger. I keep disconnecting and reconnecting the charger or trying switching on and off the switch until it starts detecting my charger. I updated my bios to the latest version but nothing works. My laptop is still in the warranty till 22-05-2013.
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Mar 15, 2013
Basically yesterday the battery charging light started flashing 4 orange then 1 white, and when I booted up it would say that the battery is not at an optimal running tempreture
It wouldn't the charge the battery but once I started using it and got the battery to about 90% charge then plugged it in it would start charging with no issues till it was 99% charged
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Dec 31, 2014
I've owned my Dell XPS L502x for over 3 year (thus, I am out of my warranty period) and recently it has stopped being able to charge. I am completely tethered to the AC power adapter to use it as I'm on 0% battery and have an inability to charge it. I am on windows 8.As well as my inability to charge the laptop, I have noticed the following things:The battery meter states that 'system cannot communicate with the battery ' when I hover over the battery icon in the task bar.4 orange and 1 white lights are flashing on the battery indicator above my charging port and above my keyboard, when the charger is plugged in.
I had the same problem last year and as my battery was about 2 years old at that time so i replaced it in September 2013 and the problem was solved.
Now as this battery is only 15 months old i am not sure if the problem is with battery or the AC adapter?
I do not have any other battery or adapter to check it.
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Mar 23, 2013
Apart from the fact that I had too many problems with my L502X laptop, right now my problem is:
When I press power button on the device, battery icon blinks white twice, then system boots up. But normally there should be light on Power button and other 3 shortcut buttons, but they keep dark even though laptop works.
There is no error message or something else related with my battery, and windows says that battery is fully charged when it's plugged in which is pretty normal. I tried diagnostics but there wasn't any error messages.
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Jan 3, 2015
I am facing a problem of battery charging led blinking 4 orange and one white. and displaying not charging..
l502x model
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Mar 18, 2013
My not too-old XPS L502X will not turn on. The battery indicator still has a single light remaining when pressed. When I plug in the power adaptor (blue light on power adaptor is on at this point) the blue light goes off.
Have tried in multiple plugs, same thing happens.
Have tried taking out battery and replacing, holding down power button for 30 seconds.
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Feb 8, 2013
Every time I start up my computer I get the error message "battery charging disabled. Please shut down and wait for system to cool." Or something along those lines with options to press F1 and continue rebooting and F2 to go another menu. I can press F1 and my computer will reboot but the battery light is constantly flashing orange and I have to be plugged into my charger. I've tried looking at the battery meter and running a diagnostic test on my battery and they came out fine but something is up with my battery.
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Mar 5, 2013
I bought a used Dell XPS 15z. The battery was bad. I bought a new one and changed it. Now, the computer tells me the battery is working perfectly, but it wont charge. I don't know what to do. I enabled and disable smart charging. The charger works fine. The computer works fine. I just dont understand why the battery wont charge. I am guessing its a setting I cant find.
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Feb 1, 2013
I recently purchased dell 15R 5520 inspiron. After 4 months of usage suddenly few days back the system showed popup message that the battery charging is disabled . So I had contacted the customer service centre and after one hour they concluded that battery be replaced. They sent a new battery for replacement but replacing with new battery showed me the same message of battery charging disabled.
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Apr 2, 2013
I bought a Vostro 3750 last year for my wife and it didn't get used except twice. I never paid much attention to it until I turned it on this morning. I noticed the battery light blinks one white and 4 red signifying it was not charging. How do I enable battery charging on this model? I checked the documentation and did not see anything there. I guessing its the FN + one other key?
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Nov 17, 2012
My Laptop is 1 year and 5 months old. There are 2 problems I am facing with my battery:
1) When it is charging, at around 86% level, it stops charging and I see an orange light blinking at the battery icon and it continues to blink unless I turn the power off and allow the battery to discharge for a while.
2) at around 45% to 50% level, the battery level suddenly drops to 7% level and then I have to charge again.
Because of these issues I now use my laptop as a desktop. It is always plugged in and I use the option of "Stop Charging" in the windows power settings. how to solve the problem.
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Dec 16, 2009
I've been playing around with this tool and noticed that EVERY TIME I shutdown or reboot, during the webcam initialization on startup I get a message that it is temporarily suspended because I manually did something and to wait 10 seconds. Am I doing something wrong logging off/shutting down?
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Jan 23, 2015
I recently bought this 2-in-1 and I love it but when using the keypad the cursor freezes temporarily in between actions so I have to resort to touch to continue. There's a lag of a few seconds (10) that is frustrating when I want to use the device as a laptop. The touchpad becomes unresponsive and I have to wait or use touch to continue...
Can this be altered in Settings or is it a bug?
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Nov 30, 2014
HP 2000-2d13ca system disabled, asked for asministrator password and after failed attempts has disabled system with code '75669971'.
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Mar 20, 2013
We had problems with our laptop XPS 15 (L502X). It froze often, we were unable to switch it off properly, etc. In the shop they told me McAfee caused the problem, so they uninstalled it. Then they started to check the harddrive, after 20% they found already 7 bad sectors. Now they suggest to ´close´ these bad sectors. But we´re using the laptop and it seems to work well. Do you recommend having the bad sectors repaired or closed or should we change the hard drive completely? Can the bad sectors do any harm?
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Apr 2, 2013
I have an XPS L502X laptop.A few months ago, probably just one month after the expiry of the warranty, the fan started to make an unbearable noise. This constant on/off of the fan starts even if I just open Firefox, Windows Media Player, Office or any other software. There's no need to play games for hours. Just to clarify: the fan starts even if the laptop is completely cold and I have just turned it on.
I tried everything: I updated the BIOS drivers, I updated the NVIDIA drivers, I modified the properties of the fan control following the suggestions of some users. In short, I did everything I found on the previous threads but nothing worked!
Do I have to contact the support and plan a sostitution of the fan? I mean, I read tens of post like mine, is that possible that a definitive solution has not been found yet?
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Jan 13, 2013
I purchased a Dell XPS l502x a while back, and neither the service tag nor the express service code has worked in over six months. I’m also unable to email tech support about this issue.
When I’m prompted to submit either number, I receive the following error, "We were unable to verify the Service Tag or Express Service Code you have entered. Please verify your entry or choose one of the options to the right. If you recently purchased a system, please try again in 48 hours.".
The laptop has even been removed from “My Products and Services” and I’ve been unsuccessful in re-adding the system.
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Apr 22, 2013
So a few weeks back, one of the two usb ports on my DELL XPS L502X fell backwards inside the socket, making it unreachable. That wasn't a big issue since I still had one perfectly fine usb port. This morning, when i tried using my wireless mouse (that had its receiver inside the 1 working port), it din't work. I replaced the cells but it still did not work. I put in another usb stick and the computer wouldn't recognize it. It acted as if there was nothing there at all.
When I check my USB port statuses from the device manager, it shows that both the hubs are working. I cannot understand what is going on. The port doesn't have any visible damage, and it looks perfectly normal but doesn't work.
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Aug 15, 2012
I'm not sure if mt drivers are old, but my touch screen works sometimes then completely stops working and when I try to calibrate it, it tells me that there's no N-Trig duosense hardware on my computer. It says I DO have the hardware when it's in a 'working stage' though. Every time I try to download a driver, it says 'fatal error.'
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Dec 12, 2012
Why is it that almost 3 months after the launch on Windows 8, the driver having compatibility with the windows 8 gestures have still not been launched in the Dell US site? It is present in the netherlands site of Dell, but I cannot ge the left edge swipe (to switch between programs) and the 4 finger swipe (to bring up the instant viewer or desktop) to work.
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Feb 6, 2013
I have been having problems with my XPS L502x I use to play Saint Rows the Third on my laptop it use to play perfectly but now after a year I restored my factory setting now when ever i install any of my old games they start off perfectly but during the game it hangs a lot...
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Jan 29, 2013
I have installed windows 8 on my system last month. Till Windows 7 was installed everything was fine. Battery backup was around 2.5 to hours on normal use and 1.5-2 hours if I used to hear song or watch movie. But after I have installed windows 8 the heating problem has started, battery backup has dropped. It gives around 50 minutes on hearing songs and around 30 minutes on watching movies and around 1.5 hours on normal use.
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Sep 17, 2013
How to remove the bios password on an XPS 15 L502X? my sister just bought a used one but the owner can't recall the bios password since he did it when it was new and it's been 3 years since. when I press f2 for bios settings it asks to enter password/unlock key and below it says Unlock key hint number 21F1B00C, don't know what that is.
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