Dell XPS 15z :: Battery Is Temporarily Disabled

Jun 17, 2013

last night i was working on my laptop, i realize my battery is low. so, i put it for charging..after a while i realized the battery is 75% charged so I disconnect it. and my laptop switches off.

later the laptop refused to turn on...so i reconnected the charger and the laptop turned on with the light that displays charging status (white light near the  screen-keyboard intersection) starts flickering in a cycle of 5 times...4 times orange and 1 time white...and this cycle continues till i use the laptop.

and this message is displayed when i go to BATTERY HEALTH option "Your battery is temporarily disabled. Please turn off your computer and try again when the unit is back to the operational temperature" my laptop is outta warranty.

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I am using Dell XPS 15 L502x model from past 18 months. Suddenly I noticed mu battery indicator is blinking in orange and white color while it was charging. So just opened More Power options and found that "Battery is temporarily disabled" message. So shut down my device and opened the battery and again insert it. Then I try to switch on my device and found that battery is temporarily disabled due to high temperature but it was in normal room temperature.

So I start observing the issue and found that while the device charging level reached to 98 -99 %, it starts blinking. if I turned off battery charging then when it reached to 94-92 % level it start behaving as a normal condition and also blinking is stopped. The device has a 9 cell battery in it and still I'm getting more than 4 hours of back up in normal working load.

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-Verified that iPad and iPhone can see network and use it.
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Therefore it has to do with the wireless.

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-Ran through troubleshooter numerous times.
-Restarted computer numerous times during this testing.
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In Windows Mobility Center clicked on "launch" under radio control options and selected All the Radios (WiFi was the only one not grayed out).

In Windows Mobility Center, found that the above was still an option so it appears WMC doesn't see that they're turned on.

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I still have a gray wireless network connection icon in the system tray with a red X through it. The pop up still says wireless network connection radio disabled. I am unable to connect to the Interenet through the wireless, even in safe mode. This is my work computer (I own my own business) and in order to use the wired connection I have to sit on the floor in a corner. It's very inconvenient, not to mention uncomfortable. (My child does not usually have access to my computer but our home computer is down and I let her use it a few days ago and forgot to turn off the guest account.

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